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Email Essentials - How to Write Effective Emails and Build Great Relationships One Message at a Time (Paperback)
Loot Price: R313
Discovery Miles 3 130
You Save: R59
(16%)
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Email Essentials - How to Write Effective Emails and Build Great Relationships One Message at a Time (Paperback)
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List price R372
Loot Price R313
Discovery Miles 3 130
You Save R59 (16%)
Expected to ship within 12 - 17 working days
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Reading, writing and managing e-mail is taking up an increasing
amount of our time. But are we using it right? Just as body
language helps you to make an impression in person, what you write
and how you write it affects what people think of you and your
organisation. Be it a thank you note, a meeting reminder, a
proposal or a sales pitch, a well-written message that looks and
sounds professional will make it easier for people to want to do
business with you. It will help people feel good about
communicating with you and help you achieve the right results. This
invaluable guide offers step-by-step pointers that readers can put
into practice right away. The highlight of the book is a series of
10 model email templates, covering scenarios like requests for
information, conveying bad news, complaints and sales prospecting.
These are explained and analysed to show what makes them simple yet
effective.
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