Despite the emergent of a large number of software quality
improving techniques, in practice people tend to use the
value-neutral approaches in software quality analysis and
achievement. Based on the literature survey and empirical results,
the traditional views of software quality often lead to stakeholder
unsatisfactory outcomes even if sometimes an almost zero-defect
product is delivered. The reason is that different systems have
different success-critical stakeholders, and even for the same
system these stakeholders may depend on it in different ways. There
are no universal one- size-fits-all software quality metrics to
optimize and we need to balance stakeholders' different value
propositions on software quality attributes. Thus, there is an
increasing need for stakeholder/value based approaches to software
quality modeling and its achievement monitoring and control. A
Value-Based Software Quality Analysis framework is being suggested
through this book, which consists of the definitions, metrics,
model, and process to address various aspects of software and
system quality analysis and achievement using value-based
approaches.
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