Inclusive design, universal design and universal access are long
standing, familiar terms with clear and laudable goals. However,
their teaching and industrial uptake has been very limited. Many
products still exclude users unnecessarily for reasons ranging from
corporate insensitivity and the size of the market for inclusive
products to the individual designer's inability to design them.
This pragmatic approach to making inclusive design desirable to
industry addresses these issues and discusses why existing methods
have failed to be assimilated into industry. Through the use of
case studies and examples, Countering Design Exclusion introduces
the mind-set necessary to think through the challenges raised by
inclusive design and to adapt their solutions to the needs of
particular companies. The practical outlook will appeal to anyone
who wishes to take account of the largest possible part of the
population in their designs.
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