This title was first published in 2003. An exhaustive and synthetic
framework for the use of Internet tools in customer-supplier
relationships is one aspect of e-business that is still missing
from existing literature. This book analyses the main management
implications related to the adoption of the Internet in the supply
chain and unifies different research studies and contributions in
order to build such a framework. It is based on wide empirical
evidence including four in-depth case studies in both Europe and
the US, a cross-industry survey of more than 160 US companies and
website research describing emerging Internet initiatives in B2B
relationships. By creating a concrete link between theory and
practice it should appeal to academics and practitioners alike.
General
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