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UEber Geld spricht man ... - Kommunikationsarbeit und medienvermittelte Arbeitskommunikation im Bankgeschaft (German, Paperback, 2006 ed.) Loot Price: R1,829
Discovery Miles 18 290
Repayment Terms: R171 pm x 12*
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UEber Geld spricht man ... - Kommunikationsarbeit und medienvermittelte Arbeitskommunikation im Bankgeschaft (German,...

UEber Geld spricht man ... - Kommunikationsarbeit und medienvermittelte Arbeitskommunikation im Bankgeschaft (German, Paperback, 2006 ed.)

Stephan Habscheid, Werner Holly, Frank Kleemann, Ingo Matuschek, G Gunter Voss

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Loot Price R1,829 Discovery Miles 18 290 | Repayment Terms: R171 pm x 12*

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Das klassische Filialgeschaft im Banksektor wird in den letzten Jahren zunehmend reduziert zugunsten telefonischer und internetbasierter Dienstleistungen in Call bzw. Communication Centern. Arbeitskommunikation und Kommunikationsarbeit erfahren dadurch einen grundlegenden Wandel. Deren Charakteristika beleuchtet diese empirische Studie ebenso wie die Hintergrunde und Folgen des Wandlungsprozesses. Dazu werden Perspektiven der Arbeits- und Techniksoziologie und der soziopragmatischen Linguistik zusammengefuhrt.

General

Imprint: Springer vs
Country of origin: Germany
Release date: October 2006
First published: 2006
Authors: Stephan Habscheid • Werner Holly • Frank Kleemann • Ingo Matuschek • G Gunter Voss
Dimensions: 210 x 148 x 19mm (L x W x T)
Format: Paperback
Pages: 324
Edition: 2006 ed.
ISBN-13: 978-3-531-14420-7
Languages: German
Subtitles: German
Categories: Books > Social sciences > Sociology, social studies > Social institutions > General
LSN: 3-531-14420-0
Barcode: 9783531144207

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