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Books > Medicine > General issues > Health systems & services > Hospital administration & management
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Quality Improvement in Primary Care - The Essential Guide (Paperback, 1 New Ed)
Loot Price: R1,422
Discovery Miles 14 220
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Quality Improvement in Primary Care - The Essential Guide (Paperback, 1 New Ed)
Expected to ship within 12 - 17 working days
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'This excellent primer offers useful, simple practical advice:
where to start, how to know how you're doing, and how to take
simple steps to improve care for patients. It will be useful and
used by clinicians across the health service.' Professor Martin
Roland, in his Foreword 'The concept of clinical governance places
a central responsibility for quality on the shoulders of those
managing and leading within the health system. To one degree or
another, that means all of us.' From the Introduction This book
provides readers with an invaluable set of tools to convert the
endless challenges for quality and myriad opportunities for
improvement into meaningful and useful change. It begins by
considering how to manage primary care organisations in order to
improve quality of care. Patient perspectives on quality are
examined initially, moving onto market mechanisms and commissioning
which are increasingly being used as levers for change. It also
considers how general practices are regulated and held accountable
for the quality of the services they provide. All healthcare
professionals work within teams, organisations and the wider health
system. How these are designed and managed greatly determines
individual and team effectiveness. Refl ecting on this, leadership,
management and the right organisational culture are reviewed.
Prompts for personal refl ection are included throughout the book,
enabling practitioners and students to use personal experiences to
transform the services provided. It also explores various
techniques used for assessing and measuring quality of care,
commonly used quality improvement frameworks along with the
burgeoning sciences of process control, systems and spread. Quality
Improvement in Primary Care is a highly practical introductory
primer for quality improvement, relevant to every individual
working and learning in primary healthcare and the wider health
service.
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