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Intelligent Help Systems for UNIX (Paperback, Softcover reprint of the original 1st ed. 2000)
Loot Price: R2,975
Discovery Miles 29 750
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Intelligent Help Systems for UNIX (Paperback, Softcover reprint of the original 1st ed. 2000)
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In this international collection of papers there is a wealth of
knowledge on artificial intelligence (AI) and cognitive science
(CS) techniques applied to the problem of providing help systems
mainly for the UNIX operating system. The research described here
involves the representation of technical computer concepts, but
also the representation of how users conceptualise such concepts.
The collection looks at computational models and systems such as
UC, Yucca, and OSCON programmed in languages such as Lisp, Prolog,
OPS-5, and C which have been developed to provide UNIX help. These
systems range from being menu-based to ones with natural language
interfaces, some providing active help, intervening when they
believe the user to have misconceptions, and some based on
empirical studies of what users actually do while using UNIX.
Further papers investigate planning and knowledge representation
where the focus is on discovering what the user wants to do, and
figuring out a way to do it, as well as representing the knowledge
needed to do so. There is a significant focus on natural language
dialogue where consultation systems can become active,
incorporating user modfelling, natural language generation and plan
recognition, modelling metaphors, and users' mistaken beliefs. Much
can be learned from seeing how AI and CS techniques can be
investigated in depth while being applied to a real test-bed domain
such as help on UNIX.
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