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Books > Business & Economics > Industry & industrial studies > Media, information & communication industries > Information technology industries
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Service and Service Systems (Paperback)
Loot Price: R509
Discovery Miles 5 090
You Save: R47
(8%)
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Service and Service Systems (Paperback)
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List price R556
Loot Price R509
Discovery Miles 5 090
You Save R47 (8%)
Expected to ship within 10 - 15 working days
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Unsettled times can arise from a variety of causes, including ones
that are environmental, climatic, economic, social or political in
nature. They can result in citizens' loss of homes and possessions,
jobs, health or mobility. Citizens move from above the level of
consumption adequacy, where their behaviors reflect long-term and
higher-order needs, to below the level of consumption adequacy,
where they are forced into a short-term focus on simple existence.
In parallel, services provided by various organizations -
utilities, transportation, medical, maintenance, housing,
education, broadcasting, national state and local governments - may
become ineffective or unavailable under such conditions. This book
explores the effect of unsettled times on spatial service systems.
It describes the scope and breadth of the problem as well as
providing solutions by offering original insights from managers of
service organizations (especially public services), policy-makers
and service system researchers and students. The book briefly
introduces the related concepts of consumption adequacy and spatial
service systems. The impact of these issues for spatial service
systems is analyzed, implications discussed, the lessons to be
learned and conclusions will be drawn on the actions needed to
build spatial service system resilience for future occurrences. The
potential for this book is interdisciplinary, and could be relevant
not only for business/management courses, but also in the areas of
public administration and also economic geography.
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