This study examines how unions representing telephone workers--one
in Mexico and one in British Columbia, Canada--have responded to
changes in technology, work organization, and government policy
stemming from the rise of a more global economy. Some business
writers have suggested that globalization will compel unions to
cooperate with managers as workers are more exposed to
international competition. By analyzing the actual record of two
unions in the highly internationalized telecommunications industry,
however, a different picture emerges.
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