This user friendly and accessible resource emphasises the
importance of respecting people using services, their families and
carers. It aims to support those working in services, to empower
service users and to improve the quality of care. The authors
developed this material with every effort to adhere to the Charter
that has been developed by the Challenging Behaviour - National
Strategy Group. The approach is based on positive behavioural
support, offering person-centred support, individualised
interventions that are clearly based on a functional assessment,
understanding the person's needs and the environment in which they
live. Key to this training resource has been the inclusion of the
perspectives from families and people with learning disabilities.
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