This book describes the role of communication in business -
including the effects of information technology - and aims to
develop the skills necessary for effective business communications.
It provides syllabus coverage for the following examinations - LCCI
English for Business and English for Commerce (1st and 2nd levels);
Pitman English for Business Communication (Intermediate and
Advanced); RSA Communication in Business (Stages I and II); Group
Secretarial Examinations; City and Guilds Communication Skills.
General
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