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Books > Computing & IT > General theory of computing
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Social Media for Government Services (Paperback, Softcover reprint of the original 1st ed. 2015)
Loot Price: R2,688
Discovery Miles 26 880
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Social Media for Government Services (Paperback, Softcover reprint of the original 1st ed. 2015)
Expected to ship within 10 - 15 working days
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This book highlights state-of-the-art research, development and
implementation efforts concerning social media in government
services, bringing together researchers and practitioners in a
number of case studies. It elucidates a number of significant
challenges associated with social media specific to government
services, such as: benefits and methods of assessing; usability and
suitability of tools, technologies and platforms; governance
policies and frameworks; opportunities for new services;
integrating social media with organisational business processes;
and specific case studies. The book also highlights the range of
uses and applications of social media in the government domain, at
both local and federal levels. As such, it offers a valuable
resource for a broad readership including academic researchers,
practitioners in the IT industry, developers, and government
policy- and decision-makers.
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