In recent years, there has been growing awareness of the need
for interprofessional cooperation in healthcare. Countless studies
have shown that genuine teamwork and team intelligence are critical
to patient safety. Poor communication among health care personnel
is a major factor in hospital errors, even more so than the level
of staff competence and experience. This is why many schools for
health professionals and major health care employers now promote
interprofessional education and cooperation.
Bedside Manners is a play about workplace relations among
physicians, nurses, others who work in health care, and patients
and how their interaction affects the quality of patient care, for
better or worse. The accompanying workbook helps educators,
managers, patient safety advocates, administrators, and union
representatives to analyze and discuss the issues raised in the
play. When presented in hospitals, universities, and health care
conferences all over the United States, Bedside Manners invariably
sparks a vibrant conversation about patient safety problems and how
to solve them, job satisfaction and stress, and the importance of
information sharing and mutual respect. As text or script, this
play is a unique teaching tool for medical and nursing schools, and
other health professional schools and continuing education programs
involving health care clinicians and staff of all kinds."
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