Books > Reference & Interdisciplinary > Library & information sciences > Automation of library & information processes
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Using Digital Analytics for Smart Assessment (Paperback)
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Using Digital Analytics for Smart Assessment (Paperback)
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Tracking the library user's journey is no simple task in the
digital world; users can often navigate through a series of
different websites, including library websites, discovery tools,
link resolvers, and more just to view a single journal article.
Your library collects massive amounts of data related to this
journey—probably more than you realize, and almost certainly more
than you analyze. Too often library analytic programs simplify data
into basic units of measurements that miss useful insights. Here,
data expert Farney shows you how to maximize your efforts: you’ll
learn how to improve your data collection, clean your data, and
combine different data sources. Teaching you how to identify and
analyze areas that fit your library’s priorities, this book
covers case studies of library projects with digital analytics;
ways to use email campaign data from MailChimp or ConstantContact;
how to measure click-through rates from unavailable items in the
catalog to the ILL module; getting data from search tools such as
library catalogs, journal search portals, link resolvers, and
digital repositories; using COUNTER compliant data from your
electronic resources; techniques for using Google Tag Manager for
custom metrics and dimensions; descriptions of analytics tools
ranging from library analytics tools like Springshare’s
LibInsights and Orangeboy’s Savannah to more focused web
analytics tools like Google Analytics, Piwik, and Woopra; and data
visualization tools like Tableau or Google Data Studio. Focusing on
digital analytics principles and concepts, this book walks you
through the many tools available, including step-by-step examples
for typical library needs.
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