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Consumer Happiness: Multiple Perspectives (Hardcover, 1st ed. 2021)
Loot Price: R4,910
Discovery Miles 49 100
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Consumer Happiness: Multiple Perspectives (Hardcover, 1st ed. 2021)
Series: Studies in Rhythm Engineering
Expected to ship within 12 - 17 working days
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This book helps quench the quest of knowledge of academicians,
researchers, and others interested in developing a complete and
critical understanding of consumer happiness. The relentless search
of happiness by humans is sought in different ways. Scientific
discussion on happiness for long was considered a forte of
Philosophers. Other disciplines seldom delved into this. But today
not only science but neuroscience, marketing, and other varied
fields have started delving into it and have developed a keen
interest. The book has been conceptualized on this line of thinking
and thus divided into two parts. The first part is customized
towards understanding various perspectives of happiness and the
relative importance of knowing the same. The first chapter of this
section is on the biological perspective of happiness. The second
is titled 'Behavioural perspective'. The third chapter is an
attempt to elucidate the cultural perspective of the concept of
happiness. The fourth is on the role of technology in inducing
happiness. Fifth and sixth are on theories of happiness and
measuring happiness, respectively. Knowledge about the different
perspective and theories has a wide range of benefits. It informs
us about how the brain works, interprets, and reacts. This
theoretical understanding helps us to move beyond the trial and
error methods towards a more scientific underpinning of adoption of
measures that would generate long-lasting happiness in consumers.
The second part of the book is dedicated toward understanding
consumer happiness from a neuroscience perspective, i.e. keeping
consumer happy. This segment has ten chapters. The first is on
differentiating the concept of happiness from satisfaction. The
second is on sensory marketing and happiness. The third deals with
the store design and shelving of products to generate happiness.
Fourth and fifth chapters relate to persuading the consumers. While
the fourth chapter is on developing persuasive messages and the
fifth is on subliminal messaging sixth chapter is on pricing and
seventh on advertising. The eighth chapter highlights the role of
emotions and the ninth is on the different factors that induce
happiness in consumers. The last chapter is about raising some
unanswered questions and food for thought for readers. Together the
contents of the book make for a complete understanding of the
concept of happiness and how it is shaping the world of marketing.
Addressing the 'what' and 'how' of consumer happiness in the same
book makes the book comprehensive.
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