Bad Apples - How to Manage Difficult Employees, Encourage Good Ones to Stay, and Boost Productivity (Paperback)

Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant or ?productive--working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch.
Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to:
Calm down combatants
Motivate wasters
Silence gossips
De-arm backstabbers
Convince passive-aggressives to open up
Teach narcissists the importance of the team
This book helps managers decide what the right course of action is?whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive?and fruitful?work environment

General

Imprint:	Adams Media Corporation
Country of origin:	United States
Release date:	May 2009
First published:	June 2009
Authors:	Terrance Sember • Brette Sember
Dimensions:	217 x 139 x 14mm (L x W x T)
Format:	Paperback
Pages:	241
ISBN-13:	978-1-60550-004-1
Categories:	Books > Business & Economics > Business & management > Management & management techniques > General Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management
LSN:	1-60550-004-6
Barcode:	9781605500041

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