No one has had more influence in shaping the idea of modern
management than Tom Peters. An avowed enemy of conformism and the
status quo, Peters is a necessary voice of experience to guide us
through times of financial uncertainty. In "The Little BIG Things",
he provides essential wisdom for everyone - from the freelancer to
the small business owner to the head of a major
corporation-offering 163 ways to excel at the people side of
business by pursuing excellence at every level. The "Excellence
Standard" is not about Grand Outcomes. In Zen-like terms, all we
have is today. If the day's work cannot be assessed as Excellent,
then the oceanic overall goal of Excellence has not been advanced.
"Period". If membership in your club (organization) is not aimed at
'mind-blowing' development for each staff member and 'window
rattling' service for each customer and other extended family
members, then ...just what the hell is the point?
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