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Books > Computing & IT > Computer communications & networking
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Learning ServiceNow - Administration and development on the Now platform, for powerful IT automation, 2nd Edition (Paperback, 2nd Revised edition)
Loot Price: R1,424
Discovery Miles 14 240
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Learning ServiceNow - Administration and development on the Now platform, for powerful IT automation, 2nd Edition (Paperback, 2nd Revised edition)
Expected to ship within 10 - 15 working days
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IT service management automation at your fingertips Key Features
Learn to leverage ServiceNow's capabilities for improved IT
automation by following step-by-step, practical instructions Build
core administration, development, and maintenance skills with IT
service management in ServiceNow Improve your workflow efficiency
by designing and creating responsive and automated workflows,
business logic, and front-end automation Book DescriptionThis book
is an updated version of Learning ServiceNow, that will cover the
new and updated features of the ServiceNow platform. It will show
you how to put important ServiceNow features to work in the real
world, while introducing key concepts via examples of managing and
automating IT services. It'll help you build a solid foundation of
knowledge, and will demonstrate how to effectively implement and
configure modules within ServiceNow. We'll show you how to
configure and administer your instance, and then move on to
building strong user interfaces and creating powerful workflows. We
also cover other key elements of ServiceNow, such as notifications,
security, reporting, and custom development. You will learn how to
improve and automate your business' workflow and processes. By the
end of this book, you will be able to successfully configure and
manage ServiceNow like a pro. What you will learn Read and write
clear, effective code for the ServiceNow platform Identify and
avoid common pitfalls and missteps that could seriously impact
future progress and upgradeability Use debugging tools to
troubleshoot when things go wrong Discover tips and tricks from top
ServiceNow developers, architects, and administrators. Find out
what the pros wish they knew when they were starting out Who this
book is forThis book is for IT professionals and administrators who
are planning to or are already trying to implement ServiceNow in
their organization for Enterprise IT service management tasks. Some
familiarity with web technologies (JavaScript) would be helpful.
Prior ServiceNow experience is not necessary.
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