As we become familiar with the 21st century we can see that what we
are designing is changing, new technologies support the creation of
new forms of product and service, and new pressures on business and
society demand the design of solutions to increasingly complex
problems, sometimes local, often global in nature. Customers, users
and stakeholders are no longer passive recipients of design,
expectations are higher, and increased participation is often
essential. This book explores these issues through the work of 21
research teams. Over a twelve-month period each of these groups
held a series of workshops and events to examine different facets
of future design activity as part of the UK's research council
supported Designing for the 21st Century Research Initiative. Each
of these 21 contributions describes the context of enquiry, the
journey taken by the research team and key insights generated
through discourse. Editor and Initiative Director, Tom Inns,
provides an introductory chapter that suggests ways that the reader
might navigate these different viewpoints.
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