This book covers the Air Traffic Management (ATM) environment and
the controller-crew interactions. The International Civil Aviation
Organization (ICAO) regulations and organizational procedures are
also presented in a succinct manner so that novel and experienced
aviation practitioners appreciate how safety organization affects
their cognitive performance. The book distills theoretical
knowledge about human cognition and presents real examples and case
studies to help readers understand how air traffic controllers make
sense of difficult situations, make decisions under time pressure,
detect and correct their errors, and adapt their performance to
complex situations.
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