Completely revised and updated, A Guide to Human Factors and Ergonomics, Second Edition presents a comprehensive introduction to the field. Building on the foundation of the first edition, titled "Guide to Ergonomics of Manufacturing," the new title reflects the expanded range of coverage and applicability of the techniques you will find in the second edition. Each and every chapter contains new material and some have been entirely rewritten. Drawing on the author's experience in both teaching and industry, the book lays to rest the common myths and misconceptions that surround ergonomics.

Unlike most ergonomics and human factors books that emphasize the physical, this one gives a broad overview of cognitive as well as physical ergonomics. Written in an accessible style, it presents a systems approach to human factors and ergonomics that leads to complete understanding. The author demonstrates how to collect data on users and operators and how to convert the data to good design, and offers a practical guide to the design and analysis of systems. Design oriented, systems oriented, and results oriented, this text provides the tools needed to solve systems problems and develop adequate design solutions.

A fully updated and expanded edition of Don Norman's classic and influential work, which pioneered the application of cognitive science to design. Even the smartest among us can feel inept as we try to figure out the shower control in a hotel or attempt to navigate an unfamiliar television set or stove. When The Design of Everyday Things was published in 1988, cognitive scientist Don Norman provocatively proposed that the fault lies not in ourselves, but in design that ignores the needs and psychology of people. Fully revised to keep the timeless principles of psychology up to date with ever-changing new technologies, The Design of Everyday Things is a powerful appeal for good design, and a reminder of how-and why-some products satisfy while others only disappoint.

Reliability, Risk and Safety: Back to the Future covers topics on reliability, risk and safety issues, including risk and reliability analysis methods, maintenance optimization, human factors, and risk management. The application areas range from nuclear engineering, oil and gas industry, electrical and civil engineering to information technology and communication, security, transportation, health and medicine or critical infrastructures. Significant attention is paid to societal factors influencing the use of reliability and risk assessment methods, and to combinatorial analysis, which has found its way into the analysis of probabilities and risk, from which quantified risk analysis developed. Integral demonstrations of the use of risk analysis and safety assessment are provided in many practical applications concerning major technological systems and structures. Reliability, Risk and Safety: Back to the Future will be of interest to academics and engineers interested in nuclear engineering, oil and gas engineering, electrical engineering, civil engineering, information technology, communication, and infrastructure.

This book reports the most recent, advanced, successful, and real applications of ergonomics in order to improve the human well-being and performance in a short term, as well as the organizational performance in a long term. The book is organized as follows: Physical Ergonomics. This section reports case studies where physical risk factors are presented in the workplace, such as physical risk factors including uncomfortable body postures, repetitive movements, force application, manual material handling, and physical environmental conditions. In addition, case studies must report applications from physical ergonomics methods, for instance, RULA, REBA, OWAS, NIOSH, JSI, Suzane Rodgers, ERIN, among others. Cognitive Ergonomics. This section reports the implementation of ergonomic tools, techniques, and methods in real case studies. These applications are aimed to know, decrease, and control cognitive and psychological risk factors, such as mental workload, information processing, situation awareness, human error identification, and interface analysis. These applications may include the following methods NASA-TLX, SWAT, CWA, SHERPA, HET, TAFEI, SAGAT, SART, SACRI, QUIS, SUMI, to mention a few of them. Macro-ergonomics. This section is focused on the analysis, design, and evaluation of work systems. It reports case studies where risk factors are beyond a specific workstation. These risk factors may include supervision styles, teamwork management, task variety, social relationships, organizational culture, organizational communication, technology, work schedules, and motivation, among others. In addition, case studies report the application of macro-ergonomic methods, such as MOQS, focus group, participatory ergonomics, HITOP, MAS, and MEAD, among others.

More software engineers are likely to work in a globally distributed environment, which brings benefits that include quick and better software development, less manpower retention, scalability, and less software development cost and sharing of knowledge from the global pool of employees. However, these work environments also introduce a physical separation between team members and project leaders, which can create problems in communication and ultimately lead to the failure of the project. Human Factors in Global Software Engineering is a collection of innovative research focusing on the challenges, issues, and importance of human factors in global software engineering organizations in order to help these organizations better manage their manpower and provide an appropriate culture and technology in order to make their software development projects successful. While highlighting topics including agile software, knowledge management, and human-computer interaction, this book is ideally designed for project managers, administrators, business professionals, researchers, practitioners, students, and academicians.

All people should have access to all that is available in their community and beyond. Neurodiverse individuals often experience barriers when engaging with businesses, even when obstacles can be easily remedied. This book will provide business owners, leaders, managers, team members, and associates the tools to integrate strategies and techniques that will enhance neurodiversity and inclusion, improving the delivery of a quality experience and increasing a varied customer base.

This book presents seven case studies in which digital human models were used to solve different types of physical problems associated with proposed human-machine interaction tasks. This book includes contributions from researchers at Ford, Boeing, DaimlerChrysler, General Motors, the U.S. Air Force, and others.

This book is based on the proceedings of the Fifth International Conference on Vision in Vehicles. The aim of the conference series is to enable international researchers from different disciplines to meet and exchange ideas on the current state-of-the-art of all aspects related to vehicles and vehicle controllers. This is perceived as encompassing the internal and external design of a vehicle, the environment in which vehicles move, as well as the visual, perceptual and cognitive limitations of the vehicle controller. All types of vehicles (including underground mining vehicles, helicopters, trains and motorcycles) are considered, though the majority of papers deal with automobiles and their drivers.

The conference keynote address Automated Highways: A Vision of the Future, which was presented by John Bloomfield, set the tone for the meeting. The proceedings, as contained in this volume, begin in a similar vein with chapters considering Simulation Studies of Driver Performance, followed by a section on Visual Processing and Collision Avoidance. Cognitive issues are addressed in several chapters detailing recent work on Cognitive Aspects of Visual Information Processing.

The growing use of information technology is covered in two subsequent sections concerning firstly, the Visual Requirements of In-Vehicle Guidance Systems and secondly, Driver Support Systems. Environmental factors are discussed in a separate section, as is driver's own visual impairment. The final section concerns Arousal and Performance and discusses alcohol effects on driving ability.

Vision in Vehicles V, with contributions by experts from a diverse range of disciplines, including optometrists, psychologists, physiologists, human factors specialists and engineers, will undoubtedly stimulate the progression of research in this area.

Industrial/Organizational psychologists are a rather diverse group of people with a common interest in applying psychology to work settings. This is the conclusion reached by George Alliger in the opening chapter of this volume, setting the tone for the rest of the book, which attempts to expand our view of what can be considered as I/O psychology. The authors of the individual chapters are from a variety of backgrounds, not all of them directly associated with I/O psychology, and they discuss topics such as managerial success and training, as well as topics much more on the edge of I/O such as team-building and organizational theory. Thus, this volume makes an important statement about the potential diversity of our field. At the same time, it will help move us towards that diversity by providing insights and information in areas that should be, and are becoming part of the realm of I/O psychology. These insights into non-traditional topics, as well as particularly interesting approaches to more traditional areas, make this volume worthwhile and useful to almost anyone concerned with I/O psychology.

This book presents the scientific principles and real-world best practices of behavioral safety, one of the most mature and impactful applications of behavioral science to reduce injuries in industrial workplaces. The authors review the core principles of behavioral science and their application to modern safety processes. Process components are discussed in detail, including risk analysis and pinpointing, direct observation, performance feedback, reinforcing engagement, trending and functional analysis, behavior change interventions, and program evaluation. Discussions are complemented by industry best-practice case studies from world-class behavioral safety programs accredited by the Cambridge Center for Behavioral Studies (CCBS), which provide compelling evidence of the effectiveness of these behavioral science principles in reducing injury. The Science and Best Practices of Behavioral Safety is essential reading for safety professionals, process safety engineers, and leaders in companies who have implemented, or are considering implementing, behavioral safety; or as an aid to learning more about the scientific background behind effective and practical safety practices. Researchers, expert consultants, and students who are already familiar with the practice will also find the book a valuable source to further develop their expertise.

These proceedings summarize the best papers in each research area represented at the 2015 Annual Meeting of the German Gesellschaft fur Arbeitswissenschaft, held at Karlsruhe Institute of Technology (KIT) from February 26-28. The meeting featured more than 160 presentations and 30 posters reflecting the diversity of subject matter in the field of human and industrial engineering.

During the past two decades, there has been a dramatic increase in interest in the study of ageing-related changes in cognitive abilities. In this volume researchers from a variety of theoretical perspectives discuss adult age differences in a wide range of cognitive skills. Of special interest is the extent to which ageing effects on performance are related to variations in the representation, organization and utilization of knowledge, broadly defined. Recent research and theory in the field of ageing has emphasized the need to examine such processes more closely in order to provide a more complete understanding of ageing effects on cognitive behaviour.

This book covers the foundations and successes of Neuroergonomics, combining neuroscience and ergonomics to enhance efficiency and safety in work environments. An overview of the essential areas within the field is given with chapters on brain networks, perception, attention, and performance.
New developments in brain monitoring, molecular genetics, augmentation of human abilities, and cognitive modelling are explored and serve to illustrate how our increasing knowledge of the brain is being used to change how we work. Johnson and Proctor's book is a seminal text for Neuroergonomics, providing a key introductory outline of this expanding new field and a valuable source for all those interested in and studying Neuroergonomics, applied cognitive psychology and human performance.

This volume combines computer research with current issues in linguistics and second language teaching. The fundamental connection between language education and information processing has emerged in recent years, as numerous prominent linguists have turned their attention to the computer and information analysts have turned to linguistics and language education for models, techniques, and explanations required in language programming. Thus, this volume addresses the pressing theoretical and practical problems encountered in both fields.

This volume contains contributions illuminating much of the current research occurring in the area of visual perception. It encompasses all aspects of vision and its relationship to vehicle design, including both the internal and external design of the vehicle as well as the perceptual and cognitive limitations of the vehicle controller.

Issues specifically related to the vision of the driver are initially addressed and the problems of vehicle glazing and light transmission are considered. The major topics of visual perception and vehicle control are covered in three related chapters encompassing: collision avoidance, vehicle signalling systems and the acquisition of visual information. Moving on to the external environment and its relationship to vision, traffic signs are discussed. Approaches to the measurement and modelling of driver behaviour are dealt with and the area of telerobotic control of vehicles is considered. In-vehicle displays are covered in two related chapters addressing issues of visual workload and effects of display type.

It is hoped that the book, contributed to by experts from a diverse range of disciplines, including optometrists, psychologists, physiologists, human factors specialists and engineers, will stimulate the progression of research in this area, as effectively as the preceding volumes did.

Digital factory is a comprehensive approach providing methodologies, models and tools that support manufacturing enterprises in the rearrangement of their organizational structures to deal with expected changes in manufacturing processes and markets. Digital Factory for Human-oriented Production Systems investigates the impact of the digital factory through a consideration of the entire product/process lifecycle, and the broad network of product engineering, material and component suppliers, manufacturing equipment suppliers, and customers involved in current and next generation manufacturing. It covers the utilization and integration of: human body ergonomics models; production system discrete event simulation; 3D/virtual and augmented reality visualization; collaborative design tools; automatic data capture; and knowledge management systems based on semantic web ontologies integrated by a continuous data management. The coverage of various types of factory and manufacturing phases, representations and simulations allows researchers in academia and industry to perform a dynamic analysis and up-to-date modeling of the processes involved. Digital Factory for Human-oriented Production Systems describes the tools that allow a move towards the integrated digital factory and underlines the business impact that companies can obtain by adopting these tools. As well as benefiting international organizations, the proposed methodologies and technologies have also been developed in order to facilitate their adoption by small or medium-sized businesses, making them relevant to all product engineers and managers who want improve the efficiency and effectiveness of their enterprises.

The most significant articles from each of the fields represented at the conference on Work with Display Units 1992 are presented in this volume. Such topics are:

- The newest occupational health research results, partially backed by extensive epidemiological studies, concerning radiation, eye fatigue, stressors and diseases of the musculoskeletal apparatus and the medical surveillance of workers with display units.

- Ergonomic studies pertaining to design improvements.

- Support of the human operator by intelligent user surfaces and interfaces, demonstrated by experimental results.

- The latest developments in input devices including virtual reality as well as multi-media, multi-screen and multi-language human computer interaction.

- Concepts of group work and organizational stress in combination with its psychophysical and psychophysiological evaluation, especially the problem of stress-strain regulation, adaptation and long-term effects on recovery and recreation.

- Discussion of hypertext and hypermedia as well as applications of computer aided techniques for knowledge acquisition, knowledge structuring and knowledge use for decisions and working processes in different contexts.

- New organizational concepts such as Chaos Theory and new methods of work design in industry such as Kansei Engineering.

- Discussion of the International Standardization and EC regulations.

This fifth edition of "Engineering Physiology" has the same purpose as the earlier prints: to provide physiological information which engineers, designers, supervisors, managers and other planners need to make work and equipment "fit the human." Chapters have been revised, figures and tables updated. New material discusses, among other topics, models of the human body that provide practical and design-oriented information, biomechanics describing the body's capabilities and limitations, effects of shift work / sleep loss on attitude and performance, and new techniques to measure body sizes and the resultant changes in applications of that information. The book does not replace standard (biological-medical-chemical) textbooks on human physiology; instead, it provides information on human features and functions which are basic to ergonomics or human (factors) engineering, terms often used interchangeably. It helps lay the foundations for teamwork among engineers and physiologists, biologists and physicians. Bioengineering topics concern bones and tissues, neural networks, biochemical processes, bio- and anthromechanics, biosensors, perception of information and related actions, to mention just a few areas of common interest. Such understanding provides the underpinnings for devising work tasks, tools, workplaces, vehicles, work-rest schedules, human-machine systems, homes and designed environments so that we humans can work and live safely, efficiently and comfortably.

A comprehensive review of international and national standards and guidelines, this handbook consists of 32 chapters divided into nine sections that cover standardization efforts, anthropometry and working postures, designing manual material, human-computer interaction, occupational health and safety, legal protection, military human factor standards, and sources for human factors and ergonomics standards. The book delineates the role standards and guidelines play in facilitating the design and optimal working conditions in regards to occupational safety and health as well as system performance in the context of technological advances and opportunities for economic development worldwide.

This book provides an introduction to the Human Centred Design of autonomous vehicles for professionals and students. While rapid progress is being made in the field of autonomous road vehicles the majority of actions and the research address the technical challenges, with little attention to the physical, perceptual, cognitive and emotional needs of humans. This book fills a gap in the knowledge by providing an easily understandable introduction to the needs and desires of people in relation to autonomous vehicles. The book is "human centred design" led, adding an important human perspective to the primarily technology-driven debates about autonomous vehicles. It combines knowledge from fields ranging from linguistics to electrical engineering to provide a holistic, multidisciplinary overview of the issues affecting the interactions between autonomous vehicles and people. It emphasises the constraints and requirements that a human centred perspective necessitates, giving balanced information about the potential conflicts between technical and human factors. The book provides a helpful introduction to the field of design ethics, to enhance the reader's awareness and understanding of the multiple ethical issues involved in autonomous vehicle design. Written as an accessible guide for design practitioners and students, this will be a key read for those interested in the psychological, sociological and ethical factors involved in automotive design, human centred design, industrial design and technology.

The disproportionate aging of the population of working age in many nations around the world is a unique occurrence in the history of humankind. In the light of demographic change, it is becoming increasingly important to develop and use the potential of older employees.

This edited volume "Age-differentiated Work Systems" provides a final report on a six-year priority program funded by the German Research Foundation (DFG) and presents selected research findings of 17 interdisciplinary project teams. The idea is that it will serve both as a reference book and overview of the current state of research in ergonomics, occupational psychology and related disciplines. It provides new models, methods, and procedures for analyzing and designing age-differentiated work systems with the aim of supporting subject matter experts from different areas in their decisions on labor and employment policies. Therefore over 40 laboratory experiments involving 2,000 participants and 50 field studies involving over 25,000 employees were conducted.

Further objectives of the edited volume were to provide a pluridisciplinary compilation of the extensive information acquired over the six-year program period, to illustrate the range of the research field, and to convey an integrated understanding of age-differentiated work systems to readers.

This book contains a series of papers which were presented during the Fourth International Symposium on Human Factors in Organizational Design and Management, held in Stockholm. The symposium was primarily concerned with human organization in the development, introduction and use of new technology as a challenge for human resource development in a changing world. The focus of the symposium was on organizational and management issues (macroergonomics) rather then the more traditional microergonomic aspects of human factors. Particular attention was paid to the improvement of the quality of work life including human resource development and productivity.

A broad selection of papers on theory, methodology, research findings, reviews and case studies from leading scientists and professionals throughout the world. These papers provide the reader with a good insight into the ODAM field with special attention to the development, introduction and use of new technologies.

In the world of transportation, fatigue is a silent killer that can affect us all. Understanding fatigue, including how to manage it to minimize safety risk, is of great importance. However, while it is one thing to recognize that fatigue is a critical safety issue, it is quite another to set up a successful, scientifically informed fatigue risk management programme. This book is here to help. It has been carefully designed as a comprehensive reference point, bringing together international expertise from leaders in fatigue science, and showcasing valuable insights from transportation industry practitioners. The 40 authored chapters are divided into six sections, to better understand fatigue science, the consequences of fatigue in transportation, contributors to fatigue, managing fatigue and promoting alertness, real world case studies of fatigue management in practice, and future perspectives. While it is possible to read each chapter in isolation, most will be gained by reading the book as a whole. Each chapter starts with an abstract overview and concludes with summary bullet points, creating a handy "quick check" for key points. This accessible text is for those who are interested in supporting alert and safe transportation operations. It is suitable for professionals, transport managers, government advisors, policy makers, students, academics, and anyone who wants to learn more. All transport modes (road, rail, maritime and aviation) are considered. For anyone waking up to the complex challenge of fatigue management, this handbook is a must.

This book makes the case that far too much work undertaken under the banner of 'behavioural safety' is overly person-focused. 'If you can walk on hot coals, you can do anything - so be safe' needs to be dismissed out of hand, but also more advanced techniques based on coaching and empowerment fail to reflect the fact that, as 'Just Culture' models show, the great majority of causes of unsafe behaviour are environmental. Our methodologies mustn't focus on the person with an open mind that there may be an underlying root cause; they must start from the statistically proven assumption that there is an underlying cause. This shift in mindset has a profound impact on the type of methodologies we must lead with, how they are used, how they are perceived, and last but certainly not least, their efficacy. A Definitive Guide to Behavioural Safety is a one-stop guide to all of the core theories and principles that underpin behaviour-based safety. All front-line behaviours that lead to incidents and injury are covered by the term behavioural safety, and getting to grips with the behaviours that might lead people to engage in unsafe or risky behaviour is crucial to prevention. In this book, internationally acclaimed behavioural safety expert Tim Marsh leads the reader through the three main strands: The awareness approach. The walk-and-talk approach. The Six Sigma safety or the Deming-inspired 'full' approach. Going through the very latest innovations in the field, the book covers the systemic approach to safety observation, measurement, intervention and analysis, but also incorporates emotional intelligence training aimed at enhancing supervisor-worker trust and communication more generally. A Definite Guide to Behavioural Safety is a perfect guide for any professional, whether you're aiming to set up an ambitious and wide-ranging behavioural safety programme from scratch or you're looking to refresh or extend an existing approach.

This book focuses on the behavioral and personality areas that can be used to strengthen one's skills and to make wise decisions about when and how to lead. It was written for the working professional who wants to learn what he or she can do by working with their personality to become more satisfied with and masterful in their leadership roles. Good leaders have learned to succeed over time by acquiring the needed range of personal skills, much like one learns a second language. Geared for entry and mid-term leaders, this book is an empirically based training guide to acquire knowledge and implement a plan to help increase one's leadership skills. Within the framework of 10 chapters, this book: * promotes a shared recognition of the role that personality plays in leadership by reviewing a case study of representative leadership situation that both identifies familiar personal struggles and organizational changes; * offers a way of thinking about how personality in general and the Big 5 in particular fills in the gaps and connects the pieces when it comes to how people become effective leaders; * illustrates how--within the Big 5 framework--to use the 2nd language approach to leverage natural personality strengths and manage weaknesses in an effort to build greater leadership effectiveness; * makes available 2nd language tools including effective intervention strategies and goal setting techniques based on enabling philosophies to understand what makes this approach accessible and practical to use; and * reassures that most leadership failures are reversible and that through using the 2nd language approach, these inevitable and sometimes necessary setbacks afford clarity about how to use your style to the best advantage.