Preparation and Restoration is the second volume of Resilience Engineering Perspectives within the Ashgate Studies in Resilience Engineering series. In four sections, it broadens participation of the field to include policy and organization studies, and articulates aspects of resilience beyond initial definitions: - Policy and Organization explores public policy and organizational aspects of resilience and how they aid or inhibit preparation and restoration - Models and Measures addresses thoughts on ways to measure resilience and model systems to detect desirable, and undesirable, results - Elements and Traits examines features of systems and how they affect the ability to prepare for and recover from significant challenges - Applications and Implications examines how resilience plays out in the living laboratory of real-world operations. Preparation and Restoration addresses issues such as the nature of resilience; the similarities and differences between resilience and traditional ideas of system performance; how systems cope with varying demands and sometimes succeed and sometimes fail; how an organization's ways of preparing before critical events can enable or impede restoration; the trade-offs that are needed for systems to operate and survive; instances of brittle or resilient systems; how work practices affect resilience; the relationship between resilience and safety; and what improves or erodes resilience. This volume is valuable reading for those who create and operate systems that must not only survive, but thrive, in the face of challenge.

Most Fortune 1000 companies still struggle with workspace planning and design issues. They invest millions of dollars each year with the expectation that new buildings and major renovations will help transform their culture, support innovation, strengthen desired behaviors and increase organizational effectiveness. And let's not forget reducing costs. But there is rarely any actual measurement of the success of a new workplace against specific business or design goals (apart from cost savings). Even less often is there any ongoing measurement program to assess and improve the quality of the workplace. Measuring Workplace Performance, Second Edition explores a fundamentally new way of thinking about how organizations behave and change and what this means for planning and measuring the success of the facilities that house them. This is not a planning guide or a step by step design "cookbook." Rather, author Michael O'Neill presents a thought-provoking "biological" model for thinking about organizations and workplaces, describes the tools to gather information and analyze success, and presents plenty of scientific case studies with "hard" performance and financial metrics. O'Neill addresses issues such as: What are the effects of adding flexibility into facility and workplace design, in terms of improving employee and organizational performance? How do we measure the performance of facilities in terms of supporting desired behaviors (like communication, collaboration), efficient business processes and other concrete performance/financial improvements? Using real-world case studies across a variety of industries, O'Neill shows the types of performance measures that leading-edge companies use as well as the improvements they attain by incorporating flexibility and control into their workspaces. He uses the data from these studies to create models showing credible links between specific design features, and behavioral and business process outco

A comprehensive review of international and national standards and guidelines, this handbook consists of 32 chapters divided into nine sections that cover standardization efforts, anthropometry and working postures, designing manual material, human-computer interaction, occupational health and safety, legal protection, military human factor standards, and sources for human factors and ergonomics standards. The book delineates the role standards and guidelines play in facilitating the design and optimal working conditions in regards to occupational safety and health as well as system performance in the context of technological advances and opportunities for economic development worldwide.

Small and big persons, disabled and elderly, expectant mothers and children. Everyone will fall into one of these categories at least once in their lifetime. In fact, demographics show that at least two of every five people vary from the norm in height, width, and weight at any given time. Yet customarily, designers design for adults of regular size with standard abilities. Written by an expert in human factors and ergonomics, Extraordinary Ergonomics explores designing for population groups that do not meet the customary standards in age, size, and abilities. Underscoring the need for extraordinary ergonomics, the book illustrates various approaches to measuring the characteristics, capabilities, and limitations of those who differ from the norm. It provides the how-tos of designing for people who are smaller, weaker, or bigger, discusses specifically the design for persons with disabilities and the aging population, and covers human factors engineering for expectant mothers and ergonomics for children and teenagers. The author explains how to assess and determine abilities and needs and demonstrates how to design tools, homes, and environments to make working space safe and living space easy.

As a safety manager in today's work environment, you wear hats in many different fields. Sometimes you need only a specific formula or drawing to understand the current situation. This resource supplies it. Or maybe you want to know where to find more information on a specific subject. This resource has it. The Safety Officer's Concise Desk Reference covers the basics in a user-friendly format and provides specific references of where and how to obtain additional information on each subject. While there are entire books devoted to almost every item in this book, nowhere else will you find these issues covered in a concise reference format. It gives you the essentials to get through the task immediately before you, providing the necessary information and references, while not burdening you with unimportant information. And, after a specific crisis is contained, it provides you with resources for where and how to obtain additional information. Need to make doctor's reports and fill out workers compensation forms? Detailed explanations make these easy to reference, understand, and explain. Need a mathematical formula or conversion? Again, available in an easy-to-find format. During a crisis, you need a resource that puts information at your fingertips. You need go no further than The Safety Officer's Desk Reference.

This book focuses exclusively on ergonomics in the design and use of hand tools. Hand tools have been an integral supplement to the human hand since the beginning of civilization. Recently, they have been pinpointed as a prominent cause of workplace disease. Cumulative Trauma Disorders such as Tendonitus, Carpal Tunnel Syndrome, and Raynaud's Syndrome are caused by the specialization of motion employed when using a screw driver, the shock to the hand and wrist when a hammer strikes a nail, or the vibration of a power saw. Ergonomics and Safety in Hand Tool Design explores the relationship between Biomechanics, Safety, and Ergonomics allowing the reader to recognize, evaluate, and control ergonomic risk factors and improve hand tool design. After a history of hand tool use and design, the book is broken down by the various disciplines as they apply to hand tools, taking a broad approach. The author gives special attention to safe design and use, illustrated with detailed diagrams. The text serves as a guide to the human factors in safety and ergonomics for safety professionals.

By 2030, 20 percent of the world's drivers, 60 million in all, will be over the age of 65. Consequently, safe and efficient mobility for older adults is a complex and pressing issue. Maintaining Safe Mobility in an Aging Society addresses the complexities surrounding the booming number of aging drivers and practical solutions for sustaining safe transportation for this growing group. This plainspoken resource informs safe mobility discussions on a variety of areas, including: Necessary skills for safe driving and how age affects them Current evidence on how medical conditions and medication hinder driving skills Comprehensive screening description and assessment practices, issues, and tools Sensitive ways to help older drivers transition into driving cessation Impact of advanced vehicle technology on aging drivers Approaches to strengthening safety-conscious licensing policies Draws the Significant Link Between Mobility and Well Being In addition to discussing how age impacts both the risk and severity of accidents and the link between mobility and well-being, this authoritative work discusses means to achieve safer mobility, including roadway design and community transportation options. Authored by driver safety and awareness experts, it covers psychological and physical changes associated with age (both normal and pathological), including an important but rarely explored aspect of dementia known as wandering behavior. It also addresses the role of emerging technology. Maintaining Safe Mobility in an Aging Society is a concise reference that encompasses an impressive breadth of ready-to-access information. Thorough and systematically organized, it is a groundbreaking and indispensable resource for those prov

Are you ready and willing to get to the root causes of problems? As Medicare, Medicaid, and major insurance companies increasingly deny payment for never events, it has become imperative that hospitals and doctors develop new ways to prevent these avoidable catastrophes from recurring. Proactive tools such as root cause analysis (RCA), basic failure mode and effects analysis (FMEA), and opportunity analysis (OA) are useful in preventing error, but in healthcare, such tools are often constrained by reticence to share information about mistakes and other problems inherent to the industry. ...well written and extremely applicable to health care. Every healthcare professional should have a copy. - Matthew C. Mireles, President / CEO, Community Medical Foundation for Patient Safety, Bellaire, Texas Patient Safety: The PROACT (R) Root Cause Analysis Approach addresses the proactive methodologies and organizational paradigms that must change in order to support and sustain such activities in the interest of patient safety. Written by reliability expert Robert J. Latino, this book provides a perspective on patient care from outside the health industry and culture. It teaches a proven approach that measures its effectiveness based on patient safety results, rather than compliance, and demonstrates the Return-On-Investment for using RCA to reduce and/or eliminate undesirable outcomes. Addressing the contribution of human error to physical consequences, Latino explores ways to identify conditions that are more prone to result in human error. It also uses FMEA to proactively identify unacceptable risks, and then uses the concepts of RCA to prevent risks from materializing. Are you ready to be tenacious in your approach and completely honest in your assessment?Root Cause Analysis requires courage and honesty. When

This book provides a socio-cultural analysis of the ways in which air traffic controllers formally and informally learn about their work and the active role that organisational cultures play in shaping interpretation and meaning. In particular, it describes the significant role that organizational cultures have played in shaping what is valued by controllers about their work and its role as a filter in enabling or constraining conscious inquiry. The premise of the book is that informal learning is just as important in shaping what people know and value about their work and that this area is frequently overlooked. By using an interpretative research approach, the book highlights the ways in which the social structure of work organisation, culture and history interweaves with learning work to guide and shape what is regarded by controllers as important and what is not. It demonstrates how this social construction is quite different from a top-down corporate culture approach. Technological and organizational reform is leading to changes in work practice and to changes in relationships between workers within the organization. These have implications for anyone wishing to understand the dynamics of organizational life. As such, this study provides insights into many of the changes that are occurring in the nature of work in many different industries. Previous research into learning in air traffic control has centred largely on cognitive individual performance, performance within teams or more recently on performance at a systems level. By tracing the role of context in shaping formal and informal learning, this book shows why interventions at these levels sometimes fail.

Two of the most important yet often overlooked aspects of a medical device are its usability and accessibility. This is important not only for health care providers, but also for older patients and users with disabilities or activity limitations. Medical Instrumentation: Accessibility and Usability Considerations focuses on how lack of usability and accessibility pose problems for designers and users of medical devices, and how to overcome these limitations. Divided into five broad sections, the book first addresses the nature and extent of the problem by identifying access barriers, human factors, and policy issues focused on the existing infrastructure. The subsequent sections examine responses to the problem, beginning with tools for usability and accessibility analysis and principles of design for medical instrumentation. Building on this foundation, the third section focuses on recommendations for design guidelines while the fourth section explores emerging trends and future technologies for improving medical device usability. The final section outlines key challenges, knowledge gaps, and recommendations from accomplished experts in the field presented at the recent Workshop on Accessible Interfaces for Medical Instrumentation. Integrating expert perspectives from a wide array of disciplines, Medical Instrumentation traces a clear roadmap for improving accessibility and usability for a variety of stakeholders and provides the tools necessary to follow it.

Accident prevention is a common thread throughout every aspect of our society. However, even with the most current technological developments, keeping people safe and healthy, both at workplaces and at other daily activities, is still a continual challenge. When it comes to work environments, ergonomics and human factors knowledge can play an important role and, therefore, must be included in, or be a part of, the safety management as a cross-disciplinary area concerned with the understanding of actual work situations and potential variables. This multidisciplinary approach will ultimately ensure the safety, health, and well-being of all collaborators. The main goal of this book is to present theories and models, and to describe practices to foster and promote safer work and working environments. This book offers: * Examples of field practices that can be reproduced in other scenarios * Applications of new methods for risk assessment * Methods on how to apply and integrate human factors and ergonomics in accident prevention and safety management * Coverage of human factors and ergonomics in safety culture * New methods for accident analysis This book is a compilation of contributions from invited authors organized in three main topics from eleven countries and is intended to cover specific aspects of safety and human factors management ranging from case studies to the development of theoretical models. Hopefully, the works presented in the book can be an inspiration for translating research into useful actions and, ultimately, making a relevant and tangible contribution to the safety of our daily and work settings.

Ecological Interface Design delivers the techniques and examples that provide you with a foundation to succeed in designing advanced display graphics. The opening chapters introduce the "art" of interface design by exposing the analytical methods behind designs, the most common graphical forms, and how these methods and forms are pulled together to create a complete design. The book then incorporates case studies that further emphasize techniques and results. Each example exemplifies a solution to a certain part of the EID puzzle. Some of the examples demonstrate the analysis phase, while others apply more scrutiny to graphical design. Each is unique, allowing allowing you to use them in the development of your own designs. The volume concludes with an analysis that connects ecological interface design with other common interface design methods, enabling you to better understand how to combine approaches in the creation of design solutions.

This book examines an emerging organizational form called the multi-team system (MTS). This type of aggregation is being increasingly adopted by organizations and agencies that need to respond to complex strategic problems. There has been increasing interest in MTSs over the last decade to the point where there is now a need to (a) describe these organizational forms more fully, (b) build conceptual frames that can guide research, and (c) begin developing tools to improve the study of MTSs. The purpose of this book is to respond to these needs. The book contains a series of chapters that expand prior conceptual frames of MTSs, defining in more detail the compositional and linkage attributes that characterize such units. The book also explores how such systems emerge and develop, as well as the methods for studying MTSs. The intent of the book is to establish and nurture a strong conceptual and methodological foundation that can guide research and practice with MTSs. Because the notion of MTSs cuts across multiple domains, this book will interest scholars in industrial/organizational psychology, organizational science, management and organizational theory, human factors, sociology, organization communications, and public administration.

As computers proliferate and as the field of computer graphics matures, it has become increasingly important for computer scientists to understand how users perceive and interpret computer graphics. Experimental Design: From User Studies to Psychophysics is an accessible introduction to psychological experiments and experimental design, covering the major components in the design, execution, and analysis of perceptual studies. The book begins with an introduction to the concepts central to designing and understanding experiments, including developing a research question, setting conditions and controls, and balancing specificity with generality. The book then explores in detail a number of types of experimental tasks: free description, rating scales, forced-choice, specialized multiple choice, and real-world tasks as well as physiological studies. It discusses the advantages and disadvantages of each type and provides examples of that type of experiment from the authors' own work. The book also covers stimulus-related issues, including popular stimulus resources. It concludes with a thorough examination of statistical techniques for analyzing results, including methods specific to individual tasks.

The mechanical features of human movement are of great interest in a range of endeavors, from engineers designing car seats or keyboards to physicians treating sports injuries. Human movement obeys basic laws that govern static and dynamic bodies, and this textbook takes a quantitative approach to studying human biomechanics. The book features numerous homework problems and worked examples, both of which are vital for classroom use. The book will be welcomed by teachers of engineering mechanics, statics and dynamics, and biomechanics courses that assume familiarity with calculus and vectors.

Currently people deal with various entities (such as hardware, software, buildings, spaces, communities and other people), to meet specific goals while going about their everyday activities in work and leisure environments. These entities have become more and more complex and incorporate functions that hitherto had never been allocated such as automation, use in virtual environments, connectivity, personalization, mobility and friendliness. This book contributes to the analysis of human-system interactions from the perspective of ergonomics, regardless of how simple or complex they are, while incorporating the needs of users and workers in a healthy safe, efficient and enjoyable manner. This book provides a comprehensive review of the state of the art of current ergonomic in design methods and techniques that are being applied to products, machinery, equipment, workstations and systems while taking new technologies and their applications into consideration. Ergonomics in Design: Methods and Techniques is organized into four sections and 30 chapters covering topics such as conceptual aspects of ergonomics in design, the knowledge of human characteristics applied to design, and the methodological aspects of design. Examples are shown in several areas of design including, but not limited to, consumer products, games, transport, education, architecture, fashion, sustainability, biomechanics, intelligent systems, virtual reality, and neurodesign. This book will: Introduces the newest developments in social-cultural approaches Shows different ergonomics in design methodological approaches Divulges the ways that ergonomics can contribute to a successful design Applies different subjects to support the design including -ergonomics, engineering, architecture, urbanism, neuro, and product designs. Presents recent technologies in ergonomic design, as applied to product design. With the contributions from a team of 75 researchers from 11 countries, the book covers the state-of-the-art of ergonomics in a way to produce better design.

The goal for ergonomics has always been to adapt work, work environments, and machines to humans. But is this goal still sufficient? Does it satisfy the needs of the individual or of societies and organizations as they operate now? Constructive Ergonomics provides an answer to these questions. Rooted both in the academic world and in the world of practitioners of the domain, it details a constructive, developmental view where ergonomics seeks to eliminate the factors and conditions that impede performance and development. This book advocates that ergonomics cannot remain content with a limited and static view of adaptation, a view that would restrict its goal to designing systems that are suited to work as it is defined at a certain point in time, to workers as they are at a particular moment, and to organizations as they operate here and now. Author Pierre Falzon argues that the objective of ergonomics must be the development of individuals, based on setting up situations of action that lead to increased success and to the acquisition or construction of know-how, knowledge, and skills. The global framework presented in this book revises profoundly the goals of the discipline, elucidating a novel approach to work, health, and performance shored up by integration models from economics and management theory. An exploration of an innovative, developmental view of ergonomics, the book redefines the ambition of the discipline and describes the elements of its scope. It provides a solid and new conceptual background and methodological tools for intervening in real-life contexts.

Muscle strength is an important topic for ergonomics practitioners and physiologists to understand, especially as it relates to workplace injuries. Muscle strength and function is at the heart of many injuries that lead to reduced productivity and economic strain on the worker, the company, and society as a whole. This comprehensive source of information and data relating to muscle strength is the first to present such information in a single source. Muscle Strength explains the general determinants of muscle strength such as gender, age, and muscle type. It illustrates physical data in the context of theoretical background and examines the protocols, techniques, devices, and data used to record muscle strength in various parts of the body. This is followed by a discussion of overexertion, strength prediction, strength and endurance, torque and EMG relationship, and muscle fatigue. Finally, the material is applied to the use of muscle in jobs, to product design, and to studies of job accommodation and the effect of disability on strength. Professionals in ergonomics, biomechanics, sports science, and physiology will find that this unique text provides insight and data on an important subject in their field.

A difficult and recalcitrant phenomenon, medical error causes pervasive and expensive problems in terms of patient injury, ineffective treatment, and rising healthcare costs. Simple heightened awareness can help, but it requires organized, effective remedies and countermeasures that are reasonable, acceptable, and adaptable to see a truly significant drop in the intolerable rate of medical mistakes. Only with better understanding, knowledge, and directed techniques can there be rapid and marked improvement in medical error management discipline. Since medical error is situation specific and involves diverse variables in equipment, environment, and human performance, the correct choice of preventive and corrective techniques is critical. Providing a wealth of useful ideas, concepts, and techniques, Medical Error and Patient Safety: Human Factors in Medicine uses abroad perspective to present more than 500 remedies that can be applied and tailored to your unique circumstances. This detailed review of so many measures enables you to correctly identify needs and undertake appropriate actions to achieve a success that can be measured in avoided injuries, improved healthcare, and reduced cost. Thought provoking and useful, this book considers the potential for error and the possibility for improvement in every aspect of healthcare. After an introduction to general concepts and approaches, it examines vulnerabilities in medical services, including emergency services, healthcare facilities, and infection control. It covers risks in medical devices and product design; human factors such as fatigue and stress; management errors; errors in communication at all levels of the healthcare hierarchy; as well as mistakes in drug delivery including faulty labels and warnings. The authors also compare and contrast several analytical methods, their interpretation, and their translation into a plan of action.

A practical guide to industrial safety. It seeks to assist specialists in managing operations in industrial settings, including high-risk personal exposure such as inhalation hazards and direct chemical contact. It covers hazards in the chemical process industries, inhalation hazards in refineries, indoor air quality management, personal protective equipment, process safety emergency preparedness, safety in the laboratory, and more. There are Web site listings, NFPA hazard ratings, and other sources of information.

The effective and interrelated functioning of system reliability technology, human factors, and quality play an important role in the appropriate, efficient, and cost-effective delivery of health care. Simply put, it can save you time, money, and more importantly, lives. Over the years a large number of journal and conference proceedings articles on these topics have been published, but there are only a small number of books written on each individual topic, and virtually none that brings the pieces together into a unified whole.

A Practical Guide to the Safety Profession: The Relentless Pursuit will help reshape the way we talk about safety, prompt action, and engage workers from all levels of an organization. The book includes real-life experiences and characters that are relatable to anyone who has worked in the safety and health field for any amount of time. It will provide answers for every safety professional who has ever asked: "Is this actually making people safer?" It shines a light on ineffective practices that drive a wedge between the safety professional and the people they support and then provides meaningful alternative practices. Features Provides a streamlined process for eliminating high impact hazards Emphasizes concepts that are immediately actionable with little to no investment costs Includes real-life studies and examples

Management of hazardous chemicals and materials-particularly during emergency release situations-is a critical part of routine training required for workers and professionals in the chemical, petroleum and manufacturing industries. Proper storage of highly reactive chemical agents, correct choice of protective clothing and safety issues in confined spaces are vital to operating facilities. Inattention to these and other issues covered in this book can result in a loss of life, dispersal of toxic chemical agents into the environment, or fire and explosion and subsequent legal liabilities.Emergency Response and Hazardous Chemical Management: Principles and Practices provides a concise reference for management and workers on the important issues regarding the use and management of hazardous chemicals as well as the critical issues in the emergency response management of uncontrolled releases of hazardous agents. This book combines practical information on hazardous chemical response and environmental management with scientific and management issues important in the development of sound chemical management planning. Important current topics such as hazardous chemical management in confined spaces are also covered in detail.

Discusses advancements in the field of Human Machine Interface. Provides practical knowledge in biomedical signal processing, AI and ML using MATLAB. Introduces biomedical signals for HMI applications. Discusses Augmented Reality/Virtual reality based HMI. Explores advancements in nanotechnology, user interface design and interactive systems.

This special issue is the first opportunity to introduce the research activities of the Human Interface Society. The first article gives a microworld approach to identify design requirements for better situation awareness. Next, a focus on evaluation of organizational structure in emergency situations from the communication viewpoints is examined, followed by a presentation of a speech-driven embodied interactive actor that activates human interaction and communication. The fourth paper describes two new additions to a Remote Infrared Audible Signage System for use by people with visual disabilities. Next, this special issue focuses on the design of an interactive skill-transfer agent for parameter tuning of an image sensor used to distinguish inferior goods from regular goods in a production line. Finally, a proposed embodied virtual communication system that provides a virtual face-to-face communication environment is discussed in the sixth article, followed by an outline of information on the usability activities in Japan with a focus on the last 10 years.