Preparation and Restoration is the second volume of Resilience Engineering Perspectives within the Ashgate Studies in Resilience Engineering series. In four sections, it broadens participation of the field to include policy and organization studies, and articulates aspects of resilience beyond initial definitions: - Policy and Organization explores public policy and organizational aspects of resilience and how they aid or inhibit preparation and restoration - Models and Measures addresses thoughts on ways to measure resilience and model systems to detect desirable, and undesirable, results - Elements and Traits examines features of systems and how they affect the ability to prepare for and recover from significant challenges - Applications and Implications examines how resilience plays out in the living laboratory of real-world operations. Preparation and Restoration addresses issues such as the nature of resilience; the similarities and differences between resilience and traditional ideas of system performance; how systems cope with varying demands and sometimes succeed and sometimes fail; how an organization's ways of preparing before critical events can enable or impede restoration; the trade-offs that are needed for systems to operate and survive; instances of brittle or resilient systems; how work practices affect resilience; the relationship between resilience and safety; and what improves or erodes resilience. This volume is valuable reading for those who create and operate systems that must not only survive, but thrive, in the face of challenge.

A comprehensive review of international and national standards and guidelines, this handbook consists of 32 chapters divided into nine sections that cover standardization efforts, anthropometry and working postures, designing manual material, human-computer interaction, occupational health and safety, legal protection, military human factor standards, and sources for human factors and ergonomics standards. The book delineates the role standards and guidelines play in facilitating the design and optimal working conditions in regards to occupational safety and health as well as system performance in the context of technological advances and opportunities for economic development worldwide.

Small and big persons, disabled and elderly, expectant mothers and children. Everyone will fall into one of these categories at least once in their lifetime. In fact, demographics show that at least two of every five people vary from the norm in height, width, and weight at any given time. Yet customarily, designers design for adults of regular size with standard abilities. Written by an expert in human factors and ergonomics, Extraordinary Ergonomics explores designing for population groups that do not meet the customary standards in age, size, and abilities. Underscoring the need for extraordinary ergonomics, the book illustrates various approaches to measuring the characteristics, capabilities, and limitations of those who differ from the norm. It provides the how-tos of designing for people who are smaller, weaker, or bigger, discusses specifically the design for persons with disabilities and the aging population, and covers human factors engineering for expectant mothers and ergonomics for children and teenagers. The author explains how to assess and determine abilities and needs and demonstrates how to design tools, homes, and environments to make working space safe and living space easy.

Muscle strength is an important topic for ergonomics practitioners and physiologists to understand, especially as it relates to workplace injuries. Muscle strength and function is at the heart of many injuries that lead to reduced productivity and economic strain on the worker, the company, and society as a whole. This comprehensive source of information and data relating to muscle strength is the first to present such information in a single source. Muscle Strength explains the general determinants of muscle strength such as gender, age, and muscle type. It illustrates physical data in the context of theoretical background and examines the protocols, techniques, devices, and data used to record muscle strength in various parts of the body. This is followed by a discussion of overexertion, strength prediction, strength and endurance, torque and EMG relationship, and muscle fatigue. Finally, the material is applied to the use of muscle in jobs, to product design, and to studies of job accommodation and the effect of disability on strength. Professionals in ergonomics, biomechanics, sports science, and physiology will find that this unique text provides insight and data on an important subject in their field.

As a safety manager in today's work environment, you wear hats in many different fields. Sometimes you need only a specific formula or drawing to understand the current situation. This resource supplies it. Or maybe you want to know where to find more information on a specific subject. This resource has it. The Safety Officer's Concise Desk Reference covers the basics in a user-friendly format and provides specific references of where and how to obtain additional information on each subject. While there are entire books devoted to almost every item in this book, nowhere else will you find these issues covered in a concise reference format. It gives you the essentials to get through the task immediately before you, providing the necessary information and references, while not burdening you with unimportant information. And, after a specific crisis is contained, it provides you with resources for where and how to obtain additional information. Need to make doctor's reports and fill out workers compensation forms? Detailed explanations make these easy to reference, understand, and explain. Need a mathematical formula or conversion? Again, available in an easy-to-find format. During a crisis, you need a resource that puts information at your fingertips. You need go no further than The Safety Officer's Desk Reference.

The goal for ergonomics has always been to adapt work, work environments, and machines to humans. But is this goal still sufficient? Does it satisfy the needs of the individual or of societies and organizations as they operate now? Constructive Ergonomics provides an answer to these questions. Rooted both in the academic world and in the world of practitioners of the domain, it details a constructive, developmental view where ergonomics seeks to eliminate the factors and conditions that impede performance and development. This book advocates that ergonomics cannot remain content with a limited and static view of adaptation, a view that would restrict its goal to designing systems that are suited to work as it is defined at a certain point in time, to workers as they are at a particular moment, and to organizations as they operate here and now. Author Pierre Falzon argues that the objective of ergonomics must be the development of individuals, based on setting up situations of action that lead to increased success and to the acquisition or construction of know-how, knowledge, and skills. The global framework presented in this book revises profoundly the goals of the discipline, elucidating a novel approach to work, health, and performance shored up by integration models from economics and management theory. An exploration of an innovative, developmental view of ergonomics, the book redefines the ambition of the discipline and describes the elements of its scope. It provides a solid and new conceptual background and methodological tools for intervening in real-life contexts.

Even when products and systems are highly localized, rarely is there one design suitable for a single, mono-cultural population of users. The products and systems created and used are cultural artifacts representing shared cognitions that characterize mental models that result from interactions with physical environments. Thus, culture is embedded and impacts the extent to which products are usable, accessible, useful, and safe. Products and systems that deviate from users' mental models may have negative consequences for users, ranging from minor annoyance to more serious consequences such as severe injury or death. Both an introduction and a primer, Cultural Ergonomics: Theory, Methods, and Applications demonstrates how cultural ergonomics can be applied in research and practitioner contexts. It covers selection of theories, descriptions of research designs, methods to analyze the results, case studies, and strategies used to draw inferences and conclusions in a vast array of areas including occupational safety, global issues, emergency management, human-computer interaction, warnings and risk communications, and product design. Human factors/ergonomics, as a discipline, is slowly integrating cultural ergonomics into efforts to explore human capabilities and limitations in the context of design and evaluation. Edited by experts and containing contributions from pioneers in this area, this book provides examples and methodologies within a human factors framework. It provides systematic methods to apply what is learned from analysis of culture to the design, development, and evaluation of products and systems.

By 2030, 20 percent of the world's drivers, 60 million in all, will be over the age of 65. Consequently, safe and efficient mobility for older adults is a complex and pressing issue. Maintaining Safe Mobility in an Aging Society addresses the complexities surrounding the booming number of aging drivers and practical solutions for sustaining safe transportation for this growing group. This plainspoken resource informs safe mobility discussions on a variety of areas, including: Necessary skills for safe driving and how age affects them Current evidence on how medical conditions and medication hinder driving skills Comprehensive screening description and assessment practices, issues, and tools Sensitive ways to help older drivers transition into driving cessation Impact of advanced vehicle technology on aging drivers Approaches to strengthening safety-conscious licensing policies Draws the Significant Link Between Mobility and Well Being In addition to discussing how age impacts both the risk and severity of accidents and the link between mobility and well-being, this authoritative work discusses means to achieve safer mobility, including roadway design and community transportation options. Authored by driver safety and awareness experts, it covers psychological and physical changes associated with age (both normal and pathological), including an important but rarely explored aspect of dementia known as wandering behavior. It also addresses the role of emerging technology. Maintaining Safe Mobility in an Aging Society is a concise reference that encompasses an impressive breadth of ready-to-access information. Thorough and systematically organized, it is a groundbreaking and indispensable resource for those prov

Human error is involved in more than 90 percent of traffic accidents, and of those accidents, most are associated with visual distractions, or looking-but-failing-to-see errors. Human Factors of Visual and Cognitive Performance in Driving gathers knowledge from a human factors psychology standpoint and provides deeper insight into traffic -user behavior and the ways drivers acquire information from the road. Emphasizes Drivers as Visual Information Processors Because driving is an eyes-wide-open task, drivers are exposed to a multitude of visual stimuli along their journey. This information must be correctly processed in order to make the right decisions and perform precise safety maneuvers. With contributions from more than 20 leading experts, this detailed resource discusses road and markings design, new technologies, signage, distraction, safety, situation awareness, workload, driving experience, fatigue, and driving interventions with the goal of improving driving behavior and preventing accidents. Addresses These Key Areas: Visual attention and in-vehicle technologies Interventions to reduce road trauma Avoiding collisions and the failures involved in that endeavor Using jargon-free language that is easily understood, this book compresses research from the past few decades into one accessible resource. It clearly and cohesively provides ergonomics and human factor engineers, industrial designers, and highway and roadway engineers with an overarching understanding of the incessant visual demands drivers face.

Are you ready and willing to get to the root causes of problems? As Medicare, Medicaid, and major insurance companies increasingly deny payment for never events, it has become imperative that hospitals and doctors develop new ways to prevent these avoidable catastrophes from recurring. Proactive tools such as root cause analysis (RCA), basic failure mode and effects analysis (FMEA), and opportunity analysis (OA) are useful in preventing error, but in healthcare, such tools are often constrained by reticence to share information about mistakes and other problems inherent to the industry. ...well written and extremely applicable to health care. Every healthcare professional should have a copy. - Matthew C. Mireles, President / CEO, Community Medical Foundation for Patient Safety, Bellaire, Texas Patient Safety: The PROACT (R) Root Cause Analysis Approach addresses the proactive methodologies and organizational paradigms that must change in order to support and sustain such activities in the interest of patient safety. Written by reliability expert Robert J. Latino, this book provides a perspective on patient care from outside the health industry and culture. It teaches a proven approach that measures its effectiveness based on patient safety results, rather than compliance, and demonstrates the Return-On-Investment for using RCA to reduce and/or eliminate undesirable outcomes. Addressing the contribution of human error to physical consequences, Latino explores ways to identify conditions that are more prone to result in human error. It also uses FMEA to proactively identify unacceptable risks, and then uses the concepts of RCA to prevent risks from materializing. Are you ready to be tenacious in your approach and completely honest in your assessment?Root Cause Analysis requires courage and honesty. When

A difficult and recalcitrant phenomenon, medical error causes pervasive and expensive problems in terms of patient injury, ineffective treatment, and rising healthcare costs. Simple heightened awareness can help, but it requires organized, effective remedies and countermeasures that are reasonable, acceptable, and adaptable to see a truly significant drop in the intolerable rate of medical mistakes. Only with better understanding, knowledge, and directed techniques can there be rapid and marked improvement in medical error management discipline. Since medical error is situation specific and involves diverse variables in equipment, environment, and human performance, the correct choice of preventive and corrective techniques is critical. Providing a wealth of useful ideas, concepts, and techniques, Medical Error and Patient Safety: Human Factors in Medicine uses abroad perspective to present more than 500 remedies that can be applied and tailored to your unique circumstances. This detailed review of so many measures enables you to correctly identify needs and undertake appropriate actions to achieve a success that can be measured in avoided injuries, improved healthcare, and reduced cost. Thought provoking and useful, this book considers the potential for error and the possibility for improvement in every aspect of healthcare. After an introduction to general concepts and approaches, it examines vulnerabilities in medical services, including emergency services, healthcare facilities, and infection control. It covers risks in medical devices and product design; human factors such as fatigue and stress; management errors; errors in communication at all levels of the healthcare hierarchy; as well as mistakes in drug delivery including faulty labels and warnings. The authors also compare and contrast several analytical methods, their interpretation, and their translation into a plan of action.

Most books on standardization describe the impact of ISO and related organizations on many industries. While this is great for managing an organization, it leaves engineers asking questions such as "what are the effects of standards on my designs?" and "how can I use standardization to benefit my work?" Standards for Engineering Design and Manufacturing provides hands-on knowledge for incorporating standards into the entire process from design bench to factory floor. The book's five self-contained sections consider the scope of design and manufacturing, standards for the design of discrete products, standards for the manufacture of discrete products, standards for the use of discrete products, as well as support standards. The authors survey in detail the major standards-setting organizations and outline the procedure for developing standards. They consider standards from the perspective of product, equipment, and end-user, using this as a platform to explain the economic benefits of standardization. Case studies in every section illustrate the concepts and offer practical insight for using standards in CAD/CAM, selection of components, process planning, human/machine interaction, and computer interfacing. With its modular approach and practical wisdom based on the authors' years of broad experience, Standards for Engineering Design and Manufacturing supplies the tools to incorporate standards into every stage of design and manufacturing. For a summary of chapters, as well as illustrations and tools from the book, visit

A practical guide to industrial safety. It seeks to assist specialists in managing operations in industrial settings, including high-risk personal exposure such as inhalation hazards and direct chemical contact. It covers hazards in the chemical process industries, inhalation hazards in refineries, indoor air quality management, personal protective equipment, process safety emergency preparedness, safety in the laboratory, and more. There are Web site listings, NFPA hazard ratings, and other sources of information.

In an approach that combines coverage of safety and human error into a single volume, Safety and Human Error in Engineering Systems eliminates the need to consult many different and diverse sources for those who need information about both topics. The book begins with an introduction to aspects of safety and human error and a discussion of mathematical concepts that builds understanding of the material presented in subsequent chapters. The author describes the methods that can be used to perform safety and human error analysis in engineering systems and includes examples, along with their solutions, as well as problems to test reader comprehension. He presents a total of ten methods considered useful for performing safety and human error analysis in engineering systems. The book also covers safety and human error transportation systems, medical systems, and mining equipment as well as robots and software. Nowadays, engineering systems are an important element of the world economy as each year billions of dollars are spent to develop, manufacture, and operate various types of engineering systems around the globe. A rise in accidental deaths has put the spotlight on the role human error plays in the safety and failure of these systems. Written by an expert in various aspects of healthcare, engineering management, design, reliability, safety, and quality, this book provides tools and techniques for improving engineering systems with respect to human error and safety.

Most Fortune 1000 companies still struggle with workspace planning and design issues. They invest millions of dollars each year with the expectation that new buildings and major renovations will help transform their culture, support innovation, strengthen desired behaviors and increase organizational effectiveness. And let's not forget reducing costs. But there is rarely any actual measurement of the success of a new workplace against specific business or design goals (apart from cost savings). Even less often is there any ongoing measurement program to assess and improve the quality of the workplace. Measuring Workplace Performance, Second Edition explores a fundamentally new way of thinking about how organizations behave and change and what this means for planning and measuring the success of the facilities that house them. This is not a planning guide or a step by step design "cookbook." Rather, author Michael O'Neill presents a thought-provoking "biological" model for thinking about organizations and workplaces, describes the tools to gather information and analyze success, and presents plenty of scientific case studies with "hard" performance and financial metrics. O'Neill addresses issues such as: What are the effects of adding flexibility into facility and workplace design, in terms of improving employee and organizational performance? How do we measure the performance of facilities in terms of supporting desired behaviors (like communication, collaboration), efficient business processes and other concrete performance/financial improvements? Using real-world case studies across a variety of industries, O'Neill shows the types of performance measures that leading-edge companies use as well as the improvements they attain by incorporating flexibility and control into their workspaces. He uses the data from these studies to create models showing credible links between specific design features, and behavioral and business process outco

A Practical Guide to the Safety Profession: The Relentless Pursuit will help reshape the way we talk about safety, prompt action, and engage workers from all levels of an organization. The book includes real-life experiences and characters that are relatable to anyone who has worked in the safety and health field for any amount of time. It will provide answers for every safety professional who has ever asked: "Is this actually making people safer?" It shines a light on ineffective practices that drive a wedge between the safety professional and the people they support and then provides meaningful alternative practices. Features Provides a streamlined process for eliminating high impact hazards Emphasizes concepts that are immediately actionable with little to no investment costs Includes real-life studies and examples

The effective and interrelated functioning of system reliability technology, human factors, and quality play an important role in the appropriate, efficient, and cost-effective delivery of health care. Simply put, it can save you time, money, and more importantly, lives. Over the years a large number of journal and conference proceedings articles on these topics have been published, but there are only a small number of books written on each individual topic, and virtually none that brings the pieces together into a unified whole.

Human error is regularly viewed as an inevitable part of everyday life. In many cases the results of human error are harmless and correctable, but in cases where injury and death can occur, reduction of error is imperative. An integration of useful how-to-do-it information, Human Error: Causes and Control covers theories, methods, and specific techniques for controlling human error. It provides ideas, concepts, and examples from which selections can be made to fit the needs of a particular situation. Detailed, practical, and broad in scope, the book explores the field of human error, including its identification, its probable cause, and how it can be reasonably controlled or prevented. Experts in human factors, design engineering, and law, the authors explore and apply known generic principles effective in the prevention of consumer error, worker fault, managerial mistakes, and organizational blunders. They discuss errors and their effects in our increasingly complex technological society and delineate how to devise a proper framework, select workable concepts and techniques, and then implement them. Exploring widespread applications of the techniques, the book illustrates how to achieve a fully integrated, process-compatible, comprehensive, user-effective, and methodologically sound model.

Measure twice, cut once. Although applicable to all areas of human factors research, the old adage is especially relevant to simulation and training. As a tool, simulation is an aid to the imagination, however, if incorrectly or inadequately used, it can lead to inaccurate outcomes that not only limit the possibilities but potentially cause harm. A comprehensive overview of the topic from a human factor perspective, Human Factors in Simulation and Training not only reflects the state-of-the art but also integrates the literature on simulation into a cohesive resource. The editors have collected chapters on a wide variety of topics, beginning with theory and application in areas ranging from traditional training to augmented reality to virtual reality. This coverage includes surface ships, submarines, naval aviation, commercial aviation, space, and medicine. The theory based section focuses on human factors aspects of simulation and training ranging from the history of simulators and training devices, to future trends in simulation from both a civilian and military perspective. The chapters expand on concepts regarding simulator usage particularly with respect to the validity and functionality of simulators as training devices. They contain in depth discussions of specific issues including fidelity, interfaces and control devices, transfer of training, simulator sickness, effects of motion in simulated systems, and virtual reality. As more, and more sophisticated, simulation tools and training technologies become available, a complete understanding of how to use them appropriately will be even more crucial. Elucidating theory and application, the book addresses numerous issues and concepts pertaining to human factors in simulation and training, making this volume an important addition to the bookshelf of any human factors professional.

Using a direct, down-to-earth style to provide essential knowledge about ergonomic designs that fit the human body and mind, Fitting the Human: Introduction to Ergonomics, Sixth Edition follows the motto of the previous editions: coverage of sound science that is easy to read, easy to understand, and easy to apply. This sixth edition of a seminal textbook remains true to its original goal of providing quick access to the ergonomic information required to engineer workplaces, machinery, offices, computers, lighting, and more to fit the humans who use them. New Organization Makes Teaching Complex Issues Easier With new data and an updated layout that helps students grasp the concepts, this book delineates true human engineering, as opposed to trying to select or train people to do things with ill-designed equipment. Ergonomics guru Karl Kroemer organizes detailed knowledge regarding body size, strength, and mobility, as well as motivation, perceptions, acquired skills, and work demands including shift work. This sixth edition maintains the straightforward, lucid presentation of the previous editions, while updating the material to include coverage of work climate (both physical and psychosocial), material handling, electronic keyboards, and offices (at home and at the company) - factors that continually change the demands on the human not only in equipment but in the physical and social environments. With additional figures, graphs, and tables, this text remains the first choice for teaching the fundamental and most successful ergonomics approach: make the details and overall work system fit the human.

Providing detailed analysis of the thermal comfort assessment of clothing as the basis for developing standards, this book discusses the thermal protective role of clothing as a way of modelling heat transfer from the body, general thermal regulation of humans, and the importance of globally accepted test methods and standards to improve quality. New materials and discoveries in the study of thermal comfort necessitate the need for standard improvements and update. The development of international standards and the unification of testing methods is of crucial significance to ensure cost reduction and health protection. The book promotes instruments, methods, implementation of unified specifications, and the definition of standards so that a clear quality management system can be established, for both production systems and testing methods. It discusses standards in ergonomics of the thermal environment, clothing thermal characteristics, and subjective assessment of thermal comfort, which allows for systematic control of the measuring methods and the services and final products that are distributed on the global market. This book is aimed at industry professionals, researchers, and advanced students working in textile and clothing engineering, comfort testing, and ergonomics.

The book demonstrates how Resilient Health Care principles can enable those on the frontline to work more effectively towards interdisciplinary care by gaining a deeper understanding of the boundaries that exist in everyday clinical settings. This is done by presenting a set of case studies, theoretical chapters and applications that relate experiences, bring forth ideas and illustrate practical solutions. The chapters address many different issues such as resolving conflict, overcoming barriers to patient-flow management, and building connections through negotiation. They represent a range of approaches, rather than a single way of solving the practical problems, and have been written to serve both a scientific and an andragogical purpose. Working Across Boundaries is primarily aimed at people who are directly involved in the running and improvement of health care systems, providing them with practical guidance. It will also be of direct interest to health care professionals in clinical and managerial positions as well as researchers. Presents the latest work of the lauded Resilient Health Care Net group, developing applications of Resilience Engineering to health care, furthering safety thinking and generating applicable solutions that will benefit patient safety worldwide Enables health care professionals to become aware of the boundaries that affect their work so that they are able to use their strengths and overcome their weaknesses Written from a Safety-II perspective, where the purpose is to make sure that as much as possible goes well and the focus therefore is on everyday work rather than on failures. There are at present no other books that adopt this perspective nor which go into the practical details Provides a concise presentation of the state of resilient health care as a science, in terms of major theoretical issues and practical methods and techniques on the overarching and important topics of boundary-crossing and integration of care settings

Ecological Interface Design delivers the techniques and examples that provide you with a foundation to succeed in designing advanced display graphics. The opening chapters introduce the "art" of interface design by exposing the analytical methods behind designs, the most common graphical forms, and how these methods and forms are pulled together to create a complete design. The book then incorporates case studies that further emphasize techniques and results. Each example exemplifies a solution to a certain part of the EID puzzle. Some of the examples demonstrate the analysis phase, while others apply more scrutiny to graphical design. Each is unique, allowing allowing you to use them in the development of your own designs. The volume concludes with an analysis that connects ecological interface design with other common interface design methods, enabling you to better understand how to combine approaches in the creation of design solutions.

Occupational Ergonomics: Engineering and Administrative Controls focuses on prevention of work-related musculoskeletal disorders with an emphasis on engineering and administrative controls. Section I provides knowledge about risk factors for upper and lower extremities at work, while Section II concentrates on risk factors for work-related low back disorders. Section III discusses fundamentals of surveillance of musculoskeletal disorders, requirements for surveillance database systems, OSHA Record keeping system, and surveillance methods based on the assessment of body discomfort. Section IV focuses on medical management of work-related musculoskeletal disorders, including programs for post-injury management, testing of physical ability for employment decisions, assessment of worker strength and other functional capacities, and applications of ergonomics knowledge in rehabilitation.

The book demonstrates how Resilient Health Care principles can enable those on the frontline to work more effectively towards interdisciplinary care by gaining a deeper understanding of the boundaries that exist in everyday clinical settings. This is done by presenting a set of case studies, theoretical chapters and applications that relate experiences, bring forth ideas and illustrate practical solutions. The chapters address many different issues such as resolving conflict, overcoming barriers to patient-flow management, and building connections through negotiation. They represent a range of approaches, rather than a single way of solving the practical problems, and have been written to serve both a scientific and an andragogical purpose. Working Across Boundaries is primarily aimed at people who are directly involved in the running and improvement of health care systems, providing them with practical guidance. It will also be of direct interest to health care professionals in clinical and managerial positions as well as researchers. Presents the latest work of the lauded Resilient Health Care Net group, developing applications of Resilience Engineering to health care, furthering safety thinking and generating applicable solutions that will benefit patient safety worldwide Enables health care professionals to become aware of the boundaries that affect their work so that they are able to use their strengths and overcome their weaknesses Written from a Safety-II perspective, where the purpose is to make sure that as much as possible goes well and the focus therefore is on everyday work rather than on failures. There are at present no other books that adopt this perspective nor which go into the practical details Provides a concise presentation of the state of resilient health care as a science, in terms of major theoretical issues and practical methods and techniques on the overarching and important topics of boundary-crossing and integration of care settings