Next Generation Safety Leadership illustrates practical applications that bring theory to life through case studies and stories from the author's years of experience in high-risk industries. The book provides safety leaders and their organisations with a compelling case for change. A key predictor of safety performance is trust, and its associated components of integrity, ability and benevolence (care). The next generation of safety leaders will take the profession forward by creating trust and psychological safety. The book provides safety leaders with actionable goals to enable positive change and translates academic languages into practical applications. It leaves the reader with a clear strategy to move forward in developing a safety plan and utilizes stories, humor, and case studies set in high-risk industries. Written primarily for the safety community and can be used to influence day to day safety operations in high-risk organisations.

This text is a critical and empirically-based introduction to disability studies. It offers a comprehensive, book-length analysis of disability through the lens of Science and Technology Studies (STS), and presents a practice-oriented discussion of how bodies, senses and things are linked in everyday life and configure "enabling" and "disabling" scenarios. Relevant to a broad spectrum of medical practitioners and practicing social service workers, the book will also be essential reading in the fields of disability studies, sociology of the body/senses, medical sociology and STS.

Time-pressed, professionals looking for practical guidance to shape their current or future safety programs should use this book. Pre-Accident Investigations: An Introduction to Organizational Safety helps to identify complex potential incidents before they take place. Based around the 'New View' of human error, it offers established human performance theory in a highly practical context. Written in an engaging, conversational style, around several case studies, the book is grounded in reality, with examples with which anyone can identify. It is an ideal aid for senior safety executives who want to spread the safety message among their colleagues. It is also an excellent choice for course tutors looking for a narrative-led primer.

Fratricide has been defined as firing on your own forces, when mistaking them for enemy forces, which results in injury or death. Rates of fratricide incidence have been steadily increasing and the complexity of the contemporary operating environment may lead to a continuation of this trend. Although the majority of research into fratricide has focused on the development of technological decision aids, recent explorations highlight the need to emphasise the social aspects within a socio-technical framework. This book presents and validates, via the use of case studies, a model of teamwork and decision-making factors that are associated with incidents of fratricide. In summary, it offers a review and evaluation of contemporary theoretical perspectives on teamwork and fratricide, as well as a range of accident analysis approaches. A novel theory of fratricide is then presented followed by a new methodology for assessing fratricide. Naturalistic case studies of teams are undertaken in the military domain. These studies illustrate the approach and offer early validation evidence. In closing, the book presents a series of principles designed to reduce the likelihood of fratricide in the future.

Since the very earliest years of aviation, it was clear that human factors were critical to the success and safety of the system. As aviation has matured, the system has become extremely complex. Bringing together the most recent human factors work in the aviation domain, Advances in Human Aspects of Aviation covers the design of aircrafts for the comfort and well being of the passenger. The book discusses strategies and guidelines for maximizing comfort, the design of aircrafts including cockpit design, and the training and work schedules for flight attendants and pilots. It is becoming increasingly important to view problems not as isolated issues that can be extracted from the system environment, but as embedded issues that can only be understood as a part of an overall system. In keeping with a system that is vast in its scope and reach, the chapters in this book cover a wide range of topics, including: Interface and operations issues from the perspectives of pilots and air traffic controllers, respectively. Specific human performance issues, studied from within the context of the air transportation system Issues related to automation and the delineation of function between automation and human within the current and future system The U.S. air traffic modernization effort, called NextGen Diverse modeling perspectives and methods Safety and ethics as driving factors for change Cognition and work overload Empirical research and evaluation of the air transportation domain As air traffic modernization efforts begin to vastly increase the capacity of the system, the issues facing engineers, scientists, and other practitioners of human factors are becoming more challenging and more critical. Reflecting road themes and trends in this field, the book documents the latest research in this area.

Meeting the needs of the manufacturing and service sectors of contemporary industry, this volume is concerned with the human factors, ergonomics, and safety issues related to the design of products, processes, and systems, as well as the operation and management of business enterprises. This book will be of special value to researchers and practitioners involved in the design of products, processes, systems, and services, which are marketed and utilized by a variety of organizations around the world.

Commonly used throughout the world, manual lifting tasks whether simple or complex all involve variable loads, postures, and movements. This practical guide discusses how to analyze the intricate lifting function and prevent injury during its execution. Outlining revised NIOSH Lifting Equation (RNLE) methods, the book illustrates their use in assessing manual lifting tasks of varying degrees of difficulty. Using examples to reinforce presented concepts, it explains how RNLE methods can be applied to evaluate single, composite, variable, and sequential lifting tasks. It also explores how to interpret and apply the results according to international standards and guidelines.

This volume explores cognitive ergonomics, which is concerned with mental processes otherwise known as brain work. It discusses perception, memory, reasoning, and motor response, as they affect interactions among humans and other elements of a system. Topics will include mental workload, decision-making, skilled performance, human-computer interaction, human reliability, work stress and training as these relate to human-system design.

"User Experience in the Age of Sustainability" focuses on the economic, sociological and environmental movement in business to make all products including digital ones more sustainable. Not only are businesses finding a significant ROI from these choices, customers are demanding this responsible behaviour. The author looks at user experience practice through the lens of sustainability whether it be a smart phone, service - based subscription solutions or sustainable packaging to expose the ways in which user researchers and designers can begin to connect to the sustainability not merely as a theoretical. This book has a practical take on the matter providing a framework along with case studies and personal stories from doing this work successfully. Both hardware and software design are covered.
Learn about the fundamentals of sustainability and how it can change the future of user experience professionals

Learn how to integrate sustainability into designs with a solid framework using user research methodology, techniques, and purposeful metrics

Find out how to integrate sustainability frameworks into the software and product development cycles

Find out how sustainability applies to mobile and digital products with discussions on user messaging, dematerialization, and efficient design

See how companies have made it work with case studies

Any consideration of global migration in relation to work and citizenship must necessarily be situated in the context of the Great Recession. A whole historical chapter that of neoliberalism has now closed and the future can only be deemed uncertain. Migrant workers were key players during this phase of the global system, supplying cheap and flexible labour inputs when required in the rich countries. Now, with the further sustainability of the neoliberal political and economic world order in question, what will be the role of migration in terms of work patterns and what modalities of political citizenship will develop? While informalization of the relations of production and the precarization of work were once assumed to be the exception, that is no longer the case.

As for citizenship this book posits a parallel development of precarious citizenship for migrants, made increasingly vulnerable by the global economic crisis. But we are also in an era of profound social transformation, in the context of which social counter-movements emerge, which may halt the disembedding of the market from social control and its corrosive impact.

This book was published as a special issue of Globalizations.

For boards and executives, high-quality and transparent information is critical to allow effective decision-making. Emerging risks are increasingly challenging issues, both in terms of threats and growth opportunities; not least since the science pertaining to these risks tends to be contested. Emerging Risks: A Strategic Management Guide restores the constructive dialogue between the business professional and the expert/scientist community, essential if companies are to anticipate, plan ahead and exploit leading-edge ideas. It provides insights into some of the major emerging risks of the 21st century and then guides organizations on how to approach and manage those risks proactively in the wake of new regulation, governance and enterprise-wide risk management. The topics covered include: nanotechnologies, covering the industrial revolution of the 21st Century; new information and communication technologies (NICT), discussing the infrastructure of the future; electromagnetic fields (EMF) and their debated health impact; chemical substances/REACH, a regulation with major economic and environmental stakes and an example of emerging risk management; biological risk and its on-going need for international surveillance; supply chain, a top management priority; and country risk, for which security and corporate social responsibility (CSR) are growing issues. The authors assess and propose a process for managing emerging risks and the strategies that need to be put in place, drawing on examples of best practice.

With unintended harm during hospital care costing billions of dollars to the world economy, not to mention millions of deaths each year, it's no wonder the issue is equally front and center in the minds of healthcare providers and the public. Although the issue has been tackled in journal articles and conference proceedings, there are very few books on the topic. And none consider how methods and techniques developed in the area of engineering can handle safety and human error-related problems. Until now.

Written by an expert with vast know-how in engineering management, design, reliability, safety, and quality, Patient Safety: An Engineering Approach brings together the pertinent information scattered throughout books and journals, eliminating the need to consult many different and diverse sources to find what you need. B.S. Dhillon draws on his real-world experience to demonstrate how to handle patient safety-related problems using engineering techniques and backs this up with references for further reading at the end of each chapter. He sets the stage with introductory chapters on mathematical, patient safety, and human factors concepts essential to understanding materials presented in subsequent chapters.

Dhillon's clear, concise discussion of the topics presents the information in such a way that no previous knowledge is required to understand the contents, yet he does not present it at a merely rudimentary level. He brings a fresh approach and engineering perspective to the issues, giving you a new tool kit for performing patient safety-related analysis, designing better medical systems/devices, and handling patient safety-related problems from an engineering perspective.

This edited volume of original chapters brings together researchers from around the world who are exploring the facets of health care organization and delivery that are sometimes marginal to mainstream patient safety theories and methodologies but offer important insights into the socio-cultural and organizational context of patient safety. By examining these critical insights or perspectives and drawing upon theories and methodologies often neglected by mainstream safety researchers, this collection shows we can learn more about not only the barriers and drivers to implementing patient safety programmes, but also about the more fundamental issues that shape notions of safety, alternate strategies for enhancing safety, and the wider implications of the safety agenda on the future of health care delivery. In so doing, A Socio-cultural Perspective on Patient Safety challenges the taken-for-granted assumptions around fundamental philosophical and political issues upon which mainstream orthodoxy relies. The book draws upon a range of theoretical and empirical approaches from across the social sciences to investigate and question the patient safety movement. Each chapter takes as its focus and question a particular aspect of the patient safety reforms, from its policy context and theoretical foundations to its practical application and manifestation in clinical practice, whilst also considering the wider implications for the organization and delivery of health care services. Accordingly, the chapters each draw upon a distinct theoretical or methodological approach to critically explore specific dimensions of the patient safety agenda. Taken as a whole, the collection advances a strong, coherent argument that is much needed to counter some of the uncritical assumptions that need to be described and analyzed if patient safety is indeed to be achieved.

How should we organize our selection or training procedures? In what way can a flight crew mediate problems? How are we to understand reported errors? Mechanisms in the Chain of Safety presents recent findings in aviation psychology, bringing fresh insights to such questions. Aviation psychologists study personnel selection and training; they evaluate the management of flight operations, and ultimately they analyse the things that went wrong. The strong interrelation between these components allows us to talk about a chain of safety. This volume appraises this chain of safety by considering the mechanisms that determine its effectiveness - input mechanisms, coping mechanisms and control mechanisms. Each contribution discusses a component of the chain while the book as a whole emphasizes and illustrates that understanding the connections between these parts is essential for the future. By addressing these issues the book leads to further considerations such as how mistakes are linked to training and how coping mechanisms should help us to understand errors and accidents. Mechanisms in the Chain of Safety will appeal to aviation professionals (human factors experts, safety managers, pilots, ATCOs, air navigation service providers, etc.) and academics, researchers, graduates and postgraduates in human factors and psychology. Although primarily written for the aviation industry, this book will also be of interest to other high-risk dynamic activities that face similar challenges: the need to present effective and safe outcomes to the public in general and the stakeholders in particular.

Previous studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. Understanding Decision-Making Processes in Airline Operations Control focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions. The book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management. Practical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.

Understanding the 'human operator' is a central concern of both ergonomists and sport and exercise scientists. This cutting-edge collection of international research papers explores the interface between physical, cognitive and occupational ergonomics and sport and exercise science, illuminating our understanding of 'human factors' at work and at play. Drawing on a wide diversity of disciplines, including applied anatomy, biomechanics, physiology, engineering, psychology and design, the book explores themes of central importance within contemporary ergonomics and sport and exercise science, such as performance, health, environment, technology and special populations. Contemporary Sport, Leisure and Ergonomics establishes important methodological connections between the disciplines, advancing the research agenda within each. It is essential reading for all serious ergonomists and human scientists.

Taking an integrated, systems approach to dealing exclusively with the human performance issues encountered on the flight deck of the modern airliner, this book describes the inter-relationships between the various application areas of human factors, recognising that the human contribution to the operation of an airliner does not fall into neat pigeonholes. The relationship between areas such as pilot selection, training, flight deck design and safety management is continually emphasised within the book. It also affirms the upside of human factors in aviation - the positive contribution that it can make to the industry - and avoids placing undue emphasis on when the human component fails. The book is divided into four main parts. Part one describes the underpinning science base, with chapters on human information processing, workload, situation awareness, decision making, error and individual differences. Part two of the book looks at the human in the system, containing chapters on pilot selection, simulation and training, stress, fatigue and alcohol, and environmental stressors. Part three takes a closer look at the machine (the aircraft), beginning with an examination of flight deck display design, followed by chapters on aircraft control, flight deck automation, and HCI on the flight deck. Part four completes the volume with a consideration of safety management issues, both on the flight deck and across the airline; the final chapter in this section looks at human factors for incident and accident investigation. The book is written for professionals within the aviation industry, both on the flight deck and elsewhere, for post-graduate students and for researchers working in the area.

This book aims to fill a gap in the current construction health and safety research and discover new knowledge about work stress induced chronic diseases among construction industry professionals. In achieving these aims, the book investigates: the nature and extent of psychosocial stressors experienced by construction professionals, stress management tactics applied and the impact on mental health the prevalence and occurrence patterns of serious chronic conditions such as insomnia, obesity, musculoskeletal disorders and vision impairment aetiological pathways from job stressors through chronic diseases to job performance. While there are many studies, policies and regulations aiming to look after the health of construction workers, little attention is paid to construction professionals. By applying advanced analytical methods to data collected in a national survey of construction professionals in Australia, the author presents new scientific evidence which can be used to help establish equitable workers' compensation treatments and outcomes for construction professionals in line with other professions. Moreover, the research and analysis are underpinned by theories and literature from public health and epidemiological disciplines in addition to literature from construction, and work health, safety and wellbeing domains. It is essential reading for any health policy makers and researchers in the fields of health and safety and construction management.

Every day we interact with thousands of consumer products. We not only expect them to perform their functions safely, reliably, and efficiently, but also to do it so seamlessly that we don't even think about it. However, with the many factors involved in consumer product design, from the application of human factors and ergonomics principles to reducing risks of malfunction and the total life cycle cost, well, the process just seems to get more complex. Edited by well-known and well-respected experts, the two-volumes of Handbook of Human Factors and Ergonomics in Consumer Product Design simplify this process.

The second volume, Human Factors and Ergonomics in Consumer Product Design: Uses and Applications, discusses challenges and opportunities in the design for product safety and focuses on the critical aspects of human-centered design for usability. The book contains 14 carefully selected case studies that demonstrate application of a variety of innovative approaches that incorporate Human Factor and Ergonomics (HF/E) principles, standards, and best practices of user-centered design, cognitive psychology, participatory macro-ergonomics, and mathematical modeling. These case studies also identify many unique aspects of new product development projects, which have adopted a user-centered design paradigm as a way to attend to user requirements.

The case studies illustrate how incorporating HF/E principles and knowledge in the design of consumer products can improve levels of user satisfaction, efficiency of use, increase comfort, and assure safety under normal use as well as foreseeable misuse of the product. The book provides a comprehensive source of information regarding new methods, techniques, and software applications for consumer product design.

Cognitive Computing is a new topic which aims to simulate human thought processes using computers that self-learn through data mining, pattern recognition, and natural language processing. This book focuses on the applications of Cognitive Computing in areas like Robotics, Blockchain, Deep Learning, and Wireless Technologies. This book covers the basics of Green Computing, discusses Cognitive Science methodologies in Robotics, Computer Science, Wireless Networks, and Deep Learning. It goes on to present empirical data and research techniques, modelling techniques and offers a data-driven approach to decision making and problem solving. This book is written for researchers, academicians, undergraduate and graduate students, and industry persons who are working on current applications of Cognitive Computing.

Responding to the public concern caused by recent hospital scandals and accounts of unintended harm to patients, this author draws on her experience of analysing the health care systems of over a dozen countries and examines whether greater regulation has increased patient safety and health care quality. The book adopts a new approach to mapping developments in health care systems in Europe, North America and Australia and pieces together evidence of which regulatory strategies and mechanisms work well to ensure safer patient care. It identifies the regulatory bodies, the regulatory principles and the implementation strategies adopted to improve governance in health care systems and suggests a conceptual framework for responsive regulation. The book will be of interest to government actors, health care professionals and medico-legal scholars.

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner's tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. We have trouble grasping the complexity and normality that gives rise to such large events. We hunt for broken parts, fixable properties, people we can hold accountable. Our analyses of complex system breakdowns remain depressingly linear, depressingly componential - imprisoned in the space of ideas once defined by Newton and Descartes. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. Our technologies have gotten ahead of our theories. We are able to build things - deep-sea oil rigs, jackscrews, collateralized debt obligations - whose properties we understand in isolation. But in competitive, regulated societies, their connections proliferate, their interactions and interdependencies multiply, their complexities mushroom. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points, diversity - and finds that failure emerges opportunistically, non-randomly, from the very webs of relationships that breed success and that are supposed to protect organizations from disaster. It develops a vocabulary that allows us to harness complexity and find new ways of managing drift.

Technological advances in hardware and software provide powerful tools with the potential to design interfaces that are powerful and easy to use. Yet, the frustrations and convoluted "work-arounds" often encountered make it clear that there is substantial room for improvement. Drawn from more than 60 years of combined experience studying, implementing, and teaching about performance in human-technology systems, Display and Interface Design: Subtle Science, Exact Art provides a theoretically-based yet practical guide for ecological display and interface design. Written from the perspective of cognitive systems engineering and ecological interface design, the book delineates how to design interfaces tailored to specific work demands, leverage the powerful perception-action skills of the human, and use powerful interface technologies wisely. This triadic approach (domain, human, interface) to display and interface design stands in sharp contrast to traditional dyadic (human, interface) approaches. The authors describe general principles and specific strategies at length and include concrete examples and extensive design tutorials that illustrate quite clearly how these principles and strategies can be applied. The coverage spans the entire continuum of interfaces that might need to be developed in today's work places. The reason that good interfaces are few and far between is really quite simple: they are extremely difficult to design and build properly. While there are many books available that address display design, most of them focus on aesthetic principles but lack scientific rigor, or are descriptive but not prescriptive. Whether you are exploring the principles of interface design or designing and implementing interfaces, this book elucidates an overarching framework for design that can be applied to the broad spectrum of existing domains.

Thanks to advances in computer technology in the last twenty years, navigation system, cabin environment control, ACC, advanced driver assistance system (ADAS) and automated driving have become a part of the automobile experience. Improvement in technology enables us to design these with greater flexibility and provide greater value to the driver (human centered design). To achieve this, research is required by laboratories, automobile and auto parts manufacturers. Although there has been a lot of effort in human factors research and development, starting from basic research to product development, the knowledge and experience has not been integrated optimally. The aim of this book is to collect and review the information for researchers, designers and developers to learn and apply them for further research and development of human centered design of future automotive technologies. Automotive human factors include psychological, physiological, mathematical, engineering and even sociological aspects. This book offers valuable insights to applying the right approach in the right place.

Assistive technologies for the old and people with disabilities is now a very active field of research. It also constitutes a very profitable market (expected to reach US $60 billion p.a. by 2018). The book covers key aspects of this important field and provides guidelines for developing assistive technologies in smart environments. The book also presents the new paradigm of open innovation used by the most prolific research teams around the world. The latest developments in the field are given. Overall this book will be a reference for researchers, practitioners and engineers.