This book looks at how to design complex products that have many components with intricate relationships and requirements. It also discusses how to manage processes involved in their lifecycle, from concept generation to disposal, with the objectives of increasing customer satisfaction, quality, safety, and usability and meeting program timings and budgets. Part I covers systems engineering concepts, issues, and bases in product design. Part II examines quality, human factors, and safety engineering approaches. Part III describes important tools and methods used in these fields, and Part IV includes other relevant integration topics, interesting applications of useful techniques, and observations from a few "landmark" product development case studies.

Hazardous energy present in systems, machines, and equipment has injured, maimed, and killed many workers. One serious injury can stop the growth of your business in its tracks. Management of Hazardous Energy: Deactivation, De-Energization, Isolation, and Lockout provides the practical tools needed to assess hazardous energy in equipment, machines, and systems, and covers how to manage hazardous energy through elimination or control in order to ensure worker safety and regulatory compliance. Written in plain English with a minimum of jargon, this book provides safety professionals with the knowledge they need to interact with specialists, designers, and engineers to ensure that appropriate and necessary protocols and safety practices and tools are put into place for assessing the dangers and steps taken to eliminate or control exposure to hazardous energy when needed. Approaching the subject from the bottom up, the author starts at the workplace level, to ensure that the right actions happen for the right reasons. The book explains a protocol for describing the flow of energy, including transformation and/or storage; for capturing the logic of decisions about control, including failure analysis and contingency planning; and ultimately for creating procedures that are technically sound and defensible. Creating simple procedures for ensuring worker safety and regulatory compliance, the book offers US and international strategies for hazardous energy management and contains examples to illustrate the application of concepts to specific areas.

As ubiquitous as the atmosphere, intelligent adaptive systems (IASs) surround us in our daily lives. When designed well, these systems sense users and their environments so that they can provide support in a manner that is not only responsive to the evolving situation, but unnoticed by the user. A synthesis of recent research and developments on IASs from the human factors (HF) and human-computer interaction (HCI) domains, Intelligent Adaptive Systems: An Interaction-Centered Design Perspective provides integrated design guidance and recommendations for researchers and system developers. The book explores a recognized lack of integration between the HF and HCI research communities, which has led to inconsistencies between the research approaches adopted, and a lack of exploitation of research from one field by the other. The authors integrate theories and methodologies from these domains to provide design recommendations for human-machine developers. They then establish design guidance through the review of conceptual frameworks, analytical methodologies, and design processes for intelligent adaptive systems. The book draws on case studies from the military, medical, and distance learning domains to illustrate intelligent system design to examine lessons learned. Outlining an interaction-centered perspective for designing an IAS, the book details methodologies for understanding human work in complex environments and offers understanding about why and how optimizing human-machine interaction should be central to the design of IASs. The authors present an analytical and design methodology as well as an implementation strategy that helps you choose the proper design framework for your needs.

It's a widely recognised trend that powered-two-wheelers' (PTWs) use has been steadily increasing and is projected to increase further. While providing benefits to the community in the form of reduced traffic congestion and environmental benefits, the risks to PTW riders remain and visibility will always be a key issue. Increasing Motorcycle Conspicuity aims to illustrate how driving simulation, field studies and laboratory experiments can be used to improve rider safety through the design and evaluation of a range of safety measures. The book outlines the factors that contribute to PTW visibility and detection by car drivers, and presents case studies to illustrate how the various methods can be used to explore the contribution of these factors. The final chapter of the book highlights the utility of a simulation-based approach to improving PTW safety and discusses this method's future applications. The case studies collected within the volume cover phases of the design of conspicuity treatments and provide a broad spectrum of empirical strategies for assessing the interventions. The book is most directly relevant to researchers and applied scientists from the fields of traffic/transportation psychology and human factors, as well as to practitioners from the traffic safety sector.

Taking an application-oriented approach, these exercises encourage students to apply rigorous analyses to collected data, and provide results through formal professional reports. The book contains nearly three dozen exercises covering workplace environment, work analysis, information processing, physiological issues, and systems evaluations. Some are pencil and paper exercises, some are stopwatch studies, some require special laboratory equipment, and others are field exercises. The book gives technical background on each topic and provides equipment needs, experimental design, and data sheets, as well as guidance on analysis and detailed instructions on report writing.

This series provides a fast track for the publication of suitable papers from international contributors. The papers are chosen on the basis of abstracts submitted to a selection panel in the autumn prior to the conference, and are submitted as camera ready copy. There are a wide range of topics covered in the proceedings including ergonomics and new technology, information systems, air traffic management, warnings, display design, verbal protocol analysis, modelling, ergonomics and standards, design methods, design and usability, system design and analysis, work design, work stress, team working, teleworking, office ergonomics, drivers and driving, thermal environments, noise and vibration, hand tools, musculoskeletal disorders, posture, manual handling, industrial applications, military applications, participatory ergonomics and communicating ergonomics.

Aviation remains one of the most active and challenging domains for human factors and applied psychology. Since 1981, the biennial International Symposium on Aviation Psychology (ISAP) has been convened for the purposes of (a) presenting the latest research on human performance problems and opportunities within aviation systems, (b) envisioning design solutions that best utilize human capabilities for creating safe and efficient aviation systems, and (c) bringing together scientists, research sponsors, and operators in an effort to bridge the gap between research and application. Though rooted in the presentations of the 17th ISAP, held in 2013 in Dayton, Ohio, Advances in Aviation Psychology is not simply a collection of selected proceeding papers. Based upon the potential impact on emerging trends, current debates or enduring issues present in their work, select authors were invited to expand on their work following the benefit of interactions at the symposium. The invited authors include the featured keynote and plenary speakers who are all leading scientists and prominent researchers that were selected to participate at the symposium. These contributions are supplemented by additional contributors whose work best reflects significant developments in aviation psychology. Consequently the volume includes visions for the next generation of air management and air traffic control, the integration of unmanned (i.e. remotely piloted vehicles) into operational air spaces, and the use of advanced information technologies (e.g. synthetic task environments) for research and training. This book is the first in a series of volumes to be published in conjunction with each subsequent ISAP. The aim of each volume is not only to report the latest findings in aviation psychology but also to suggest new directions for advancing the field.

1. The first book to explicitly cover day-to-day line management owned methodologies that cover, holistically, both safety and health drawing on proven excellence from the former. 2. In tune with how the world of SHE has dramatically re-orientated to become SHW in recent years. Post-Covid challenges will add to this focus on wellbeing and many organizations are desperate for user-friendly material to guide their activities. 3. A unique crossover book that developed a strong following within safety circles with the previous editions and has now evolved to encompass health and wellbeing.

Rehabilitation is dedicated to helping people not only survive, but also thrive. Despite this complex goal, the organizing principles of rehabilitation still rely on biomedicine to construct disability as a problem of impaired bodies. Rehabilitation professionals are committed to helping to enhance people's lives, but many struggle with how to do so in light of the bigger questions regarding their roles in, for example, working to maintain hope for recovery and/or promoting greater acceptance of diverse abilities. A key problem is the lack of theoretical tools for working through the function of rehabilitation in the lives of disabled people. Rehabilitation, for the most part, reflects a narrow mechanistic conception of movement. It considers movements of body structures such as joints, functional movements such as walking, or more recently, how movement and mobility facilitate participation in social roles. Despite a nascent concern with the environmental factors contributing to disablement, movement is still focused primarily on mobilizing people's bodies. Rehabilitation: A Post-critical Approach reexamines the philosophical foundations of rehabilitation, expanding the concept of movement beyond the physical body. Drawing from disability studies, sociology, anthropology, philosophy, cultural studies, and bioethics, this theoretically rigorous yet accessibly styled text: Explores the limitations of biomedicine as the organizing framework of rehabilitation Evaluates new directions to diversify contemporary rehabilitation practice Establishes the parameters for a reconfigured ethics of rehabilitation By embracing multiple ideas of movement not only physical, but also social, emotional, and political alternative approaches to rehabilitation are revealed.

The TransNav 2011 Symposium held at the Gdynia Maritime University, Poland in June 2011 has brought together a wide range of participants from all over the world. The program has offered a variety of contributions, allowing to look at many aspects of the navigational safety from various different points of view. Topics presented and discussed at the Symposium were: navigation, safety at sea, sea transportation, education of navigators and simulator-based training, sea traffic engineering, ship's manoeuvrability, integrated systems, electronic charts systems, satellite, radio-navigation and anti-collision systems and many others. This book is part of a series of six volumes and provides an overview of Problems in Maritime Navigation, Transport and Shipping and is addressed to scientists and professionals involved in research and development of navigation, safety of navigation and sea transportation.

The design of consumer products has a central role in its potential for contributing to a healthier living and working space. However, too often consumers are only aware of the designers' role when bad practice manifestly exacerbates the easy application of basic functionality. This important book places human factors perspective firmly at the centre of good practice in consumer product design, encouraging rigorous human factors evaluation and methodology as an essential component of the design process. The book's central theme is to introduce human factors techniques to consumer product design and the efficacy of the approach is illustrated with several case studies from a diverse variety of products. Products addressed range from scissors to strimers, from pens to power tools, from kettles to cookers, from radio-cassettes to rucksacks, adn from razors to VCRs. Techniques brought to bear on the devices include: checklists, hierarchical task analysis, observations, interviews, error prediction, questionnaires, guidelines, focus groups, simulations and user trials. Key Features: * Foreword by Sean Blair of the Design Council * Valuable resource for professionals, academics and students in both human factors engineering and design * Fosters an approach which integrates the skills of both professions in a successful approach to consumer product design * Includes plenty of examples throughout the book

The book is in three parts, which consider training from the perspective of the learner, the instructor and the organization. Its intended readership includes civil and military training and senior pilots, flying instructors, check pilots, CRM facilitators, Human Factors and safety departments, and aviation and educational psychologists as well as those in operations and air traffic management and regulatory authorities.

This book is the third in the series and describes some of the most recent advances and examines emerging problems in engineering psychology and cognitive ergonomics. It bridges the gap between the academic theoreticians, who are developing models of human performance, and practitioners in the industrial sector, responsible for the design, development and testing of new equipment and working practices.

Loaded with information on the design of work systems, workplaces, and workstations as well as human anthropometics, Ergonomics for Beginners: A Quick Reference Guide, Third Edition provides a useful quick reference and valuable tool for novices and experienced professionals alike. Retaining the features that made each previous edition a bestseller, the authors have meticulously revised the information to address rapid developments in information and communications technology, offering ergonomics advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices. Understand the Utility and Limitations of Modern Technology In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems by considering the interrelated set of physical, cognitive, social, organizational, and other relevant human factors. Their elemental, but comprehensive, treatment of the subject matter provides an authoritative and archival reference of basic theoretical and practical knowledge that will help enhance human performance and reduce the undesirable effects and unintended consequences of many human interactions with technology and the organizational environment. Small enough to carry along to work sites, with simple and clear illustrations, the book examines how to improve performance and reduce the undesirable effects and unintended consequences of many human interactions with technology and the work environment.

Despite ubiquitous powerful technologies such as networked computers, global positioning systems, and cell phones; human failures in decision-making and performance continue to have disastrous consequences. Electronic Performance Support: Using Digital Technology to Enhance Human Ability, reminds everyone involved in education, training, human performance engineering, and related fields of the enormous importance of this area. Ironically, the more complex technology becomes, the more performance support may be needed, and that's why the extraordinary expertise shared in this book is especially valuable. The authors emphasize the psychological aspects of performance support, the fundamental limitations of human memory, perception, cognition, conation, and psychomotor skills and how they can be reduced through electronic performance support, as one of the most important pursuits of this century. Readers will find the material presented extremely useful because of its generic basis - which underlines much of the contemporary use of electronic technology for supporting people who are engaged in problem-solving activities. At the same time, the book gives examples of the application of electronic performance support in a number of specific domains. Possible future developments for electronic performance support are also discussed. The technological challenges we face today, both globally and locally, are more urgent than most people seem willing to acknowledge, and there is no time to waste putting the ideas expressed in this book into action.

This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.

The events of 11 September 2001 changed the world, and in particular the aviation community, forever. Since then, the terrorist threat continues to dominate international air travel and pose a real and present danger to airline passengers and aircrew across the globe. In line with this, expectations of renewed commitments to aircrew security training increased, however the practical reality of the standard of information and effective training often fell short. This book aims to help redress this problem. Intended to help flight crews' deal with the new complexities they face in the skies, it is designed to inform and enlighten crewmembers on the issues posed by air rage and terrorist activities, using techniques for conflict resolution, assessment of threat, mental and physical preparation and post-incident considerations. The culmination of work accomplished from a lifetime of employment in aviation, security and training, the authors use a progressive approach to explain security issues from a flight crewmember's perspective. Using detailed studies of current airline security practice, verified by interviews with crewmembers worldwide, the book uncovers many of the shortcomings of international aviation security and presents plausible and innovative solutions to the problems crewmembers face. Having worked with aviation industry leaders, regulatory authorities, major airlines and flight training organizations, the authors provide a unique blend of guidance, useful to the development of security programs for crewmembers by airlines, corporations and air charter companies. Government agencies commissioned with overseeing and developing aircrew security can also use the book when seeking a better understanding of the needs of crewmembers and airlines. Readership includes: Airline flight crewmembers (pilots, flight engineers and flight attendants); major universities and colleges with aviation programs; members of organizations such as the Airline Transport Association, International Airline Transport Association, World Airline Transport Association, Flight Safety Foundation, Pilot and Flight Attendant labor unions as well as government agencies.

This is the first of two edited volumes from an international group of researchers and specialists, which together comprise the edited proceedings of the First International Conference on Engineering Psychology and Cognitive Ergonomics, organized by Cranfield College of Aeronautics at Stratford-upon-Avon, England in October 1996. The applications areas include aerospace and other transportation, human-computer interaction, process control and training technology. Topics addressed include: the design of control and display systems; human perception, error, reliability, information processing, and human perception, error, reliability, information processing, and awareness, skill acquisition and retention; techniques for evaluating human-machine systems and the physiological correlates of performance. This volume covers Human Factors in transportation systems. Part One opens with a chapter by Chris Wickens on attentional issues in head-up displays; its concluding chapter by Peter Jorna, pulls together the Human Factors issues in air traffic management from both the pilot's and the air traffic controller's perspectives. Part Two considers the ground-based aspects to air traffic control, while Part Three emphasizes the psychology of the individual. The opening chapter of Part Four uses lessons learned from aviation to avoid similar mistakes in road vehicles. The final part contains topics such as naval command and control, and automation in trains and armoured fighting vehicles.

Although effective fire sprinkler systems are crucial to public safety, for years, the designers of those systems had few published resources to reference and guide them through their design processes. The first edition of this book changed all that, and now The Design and Layout of Fire Sprinkler Systems Second Edition suits their needs even better. Written and thoroughly updated by a fire prevention engineer with more than 20 years of experience, this book provides a complete, systematic introduction to automatic fire sprinkler design and layout, from design basics, code requirements, and pipe hanging to hydraulic calculations, retrofits, and details on fire pumps. The author carefully outlines all of a designer's responsibilities and includes an entire chapter dedicated to preparing for the NICET exam. More than 150 sample diagrams, checklists, sample forms, spec sheets, photographs, and a glossary complement the text, and the larger page size of this edition permits clear presentation of diagrams and schematics. The Design and Layout of Fire Sprinkler Systems not only builds the foundation and skills of newcomers to the field, but also provides an outstanding reference for fire safety professionals, building inspectors, insurance underwriters, and municipal officials.

Packed with illustrations and practical examples, Guide to Methodology in Ergonomics: Designing for Human Use, Second Edition provides a concise introduction to ergonomics methods in a straightforward manner that helps you conduct an ergonomics analysis of a product in development. It details the execution of 12 ergonomics methods that can be applied to the design of any type of product or interface. The authors stress the role of ergonomics in reducing device interaction time and user error while improving user satisfaction and device usability. See What's in the New Edition: Four case studies Addition of another co-author Examples that reflect current technology Information on Critical Path Analysis (CPA) The authors highlight where ergonomics methods fit in the design process and how to select a method appropriate for your purpose. They describe each method, supplying an overview, instructions on how to carry out an analysis, a mini bibliography, pros and cons, one or more examples, and a flow chart. They then rate each method for reliability/validity, resources, usability, and efficacy. The book then examines data from studies on training, reliability, and validity, and presents an equation that enables you to calculate approximately the financial benefits of using each method. Based on research and expertise, the book gives you the freedom to be adventurous when choosing methods and the foundation to choose the method that fits the task at hand. Written by experts, it also helps you hone your skills and put the craft of ergonomics into practice.

The second edition of a bestseller, Safety Differently: Human Factors for a New Era is a complete update of Ten Questions About Human Error: A New View of Human Factors and System Safety. Today, the unrelenting pace of technology change and growth of complexity calls for a different kind of safety thinking. Automation and new technologies have resulted in new roles, decisions, and vulnerabilities whilst practitioners are also faced with new levels of complexity, adaptation, and constraints. It is becoming increasingly apparent that conventional approaches to safety and human factors are not equipped to cope with these challenges and that a new era in safety is necessary. In addition to new material covering changes in the field during the past decade, the book takes a new approach to discussing safety. The previous edition looked critically at the answers human factors would typically provide and compared/contrasted them with current research and insights at that time. The edition explains how to turn safety from a bureaucratic accountability back into an ethical responsibility for those who do our dangerous work, and how to embrace the human factor not as a problem to control, but as a solution to harness. See What's in the New Edition: New approach reflects changes in the field Updated coverage of system safety and technology changes Latest human factors/ergonomics research applicable to safety Organizations, companies, and industries are faced with new demands and pressures resulting from the dynamics and nature of the modern marketplace and from the development and introduction of new technologies. This new era calls for a different kind of safety thinking, a thinking that sees people as the source of diversity, insight, creativity, and wisdom about safety, not as the source of risk that undermines an otherwise safe system. It calls fo

The barrage of data overload is threatening the ability of people to effectively operate in a wide range of systems including aircraft cockpits and ground control stations, military command and control centers, intelligence operations, emergency management, medical systems, air traffic control centers, automobiles, financial and business management systems, space exploration, and power and process control rooms. All of these systems need user interfaces that allow people to effectively manage the information available to gain a high level of understanding of what is currently happening and projections on what will happen next. They need systems designed to support situation awareness. Addressing the information gap between the plethora of disorganized, low-level data and what decision makers really need to know, Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition provides a successful, systematic methodology and 50 design principles for engineers and designers seeking to improve the situation awareness of their systems' users based on leading research on a wide range of relevant issues. See what's new in the Second Edition: Significantly expanded and updated examples throughout to a wider range of domains New Chapters: Situation Awareness Oriented Training and Supporting SA in Unmanned and Remotely Operated Vehicles Updated research findings and expanded discussion of the SA design principles and guidelines to cover new areas of development Mica R. Endsley is a pioneer and world leader in the study and application of situation awareness in advanced systems. Debra G. Jones work is focused on designing large-scale and complex systems to support situation awareness and dynamic decision making. Completely revised and updated, liberally illustrated with actual design examples, this se

While worker safety is often touted as a company s first priority, more often than not, safety activity is driven by compliance to legislation rather than any safety improvement initiative. Lean takes a proactive approach it is not contingent on legislation. A serious Lean effort will tear apart an old inefficient entitlement-riddled culture and build it into something effective. Lean Safety: Transforming your Safety Culture with Lean Management takes lessons learned from Lean and applies them to the building of a world-class safety-first organization. Based on 30 years of experience with successful implementation of continuous improvement, Robert Hafey focuses the power of Lean improvement on the universal topic of safety. In doing so, he shows how Lean and safety are linked; that the achievement of one is often dependent upon achievement of the other. In this book, written for managers and executives as well as workers on the line, Hafey: Challenges each stakeholder to think proactively and accept individual responsibility for safety Emphasizes that the building of a top safety program requires the building of a world-class safety culture Demonstrates how basic Lean tools are as applicable to safety as they are to Lean, such as the A3 problem-solving process and the facilitated kaizen blitz Removes fear from the accident investigation process so that root causes are addressed rather than hidden Establishes standards and metrics for safety management that are clearly definable and measurable Any lasting improvement must become both institutionalized and perpetually capable of adaptation. World class safety is not about writing correct rules, but more about righting the culture responsible for the well-being of its stakeholders. Listen to what Robert Hafey has to say about

How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims. Yet information on second victimhood and its relationship to safety, about what is known and what organizations might need to do, is difficult to find. Thoroughly exploring an emerging topic with great relevance to safety culture, Second Victim: Error, Guilt, Trauma, and Resilience examines the lived experience of second victims. It goes through what we know about trauma, guilt, forgiveness, and injustice and how these might be felt by the second victim. The author discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It explores the importance support and resilience and where the responsibilities for creating it may lie. Drawing on his unique background as psychologist, airline pilot, and safety specialist, and his own experiences with helping second victims from a variety of backgrounds, Sidney Dekker has written a powerful, moving account of the experience of the second victim. It forms compelling reading for practitioners, risk managers, human resources managers, safety experts, mental health workers, regulators, the judiciary, and many other professionals. Dekker provides a strong theoretical background to promote understanding of the situation of the second victim and solid practical advice about how to deal with trauma that continues after an event leading to preventable harm or even avoidable death of a patient, consumer, or colleague. Listen to Sidney Dekker speak about his book

The availability of electric lighting has changed the lives of people the world over, yet as a major user of electricity it has come under increasing scrutiny in recent years. This scrutiny has focused largely on the environmental consequences, with little consideration of the benefits of lighting. Human Factors in Lighting, Third Edition restores some balance to the discussion by examining the ways in which people interact with lighting. These interactions influence the ability to perform visual tasks; the perception of people, objects, and spaces; human comfort and behavior; as well as human health and safety. It is only by understanding how to use light to achieve these ends that lighting can be provided effectively and efficiently to the benefit of all. See What's New in the Third Edition: New chapters on the non-image-forming system, lighting for pedestrians, light pollution, and lighting and electricity use Revision of all other chapters to update them to take into account the advances that have been made in our understanding of the effects of light on people over the last decade Integration of the combined effects of light via the visual and non-image-forming systems on performance and perception The book covers both the visual and the non-visual effects of light on people as well as the benefits of lighting and the costs it imposes on the environment. It details the consequences of exposure to lighting or lighting technology and the role of exposure to light on such basic functions of the body as circadian rhythms. The author combines information from many different sources and integrates them into a coherent overview of lighting practice that can be used to develop better lighting solutions at a lower environmental cost.