Assessing Command and Control Effectiveness: Dealing with a Changing World offers a description of the current state of Command and Control (C2) research in imperfect settings, showing how a research process should assess, analyse and communicate results to the development cycle of methods, work, manning and C2-technology. Special attention is given to the development of C2 research methods to meet the current and coming needs. The authors also look forward towards a future where effective assessment of C2 abilities are even more crucial, for instance in agile organisations. The purpose of the C2 research is to improve the process and make it more effective while still saving time and money. Research methods have to be chosen carefully to be effective and simple, yet provide results of high quality. The methodological concerns are a major consideration when working under such circumstances. Furthermore, there is often a need for a swift iterative development cycle, and thus a demand to quickly deliver results from the research process. This book explains how field research experimentation can be quick, simple and effective, being able to draw valid conclusions even when sample sizes are small and resources are limited, collecting empirical data using measures and procedures that are minimally intrusive.

The oil and gas industry is going through a major technological shift. This is particularly true of the Norwegian continental shelf where new work processes are being implemented based on digital infrastructure and information technology. The term Integrated Operations (IO) has been applied to this set of new processes. It is defined by the Centre for Integrated Operations in the Petroleum Industry as 'work processes and technology to make smarter decisions and better execution, enabled by ubiquitous real time data, collaborative techniques and access to multiple expertise'. It's claimed that IO is efficient, optimises exploration, reduces costs and improves safety performance. However, the picture is not as clear-cut as it may appear. On the one hand, the new work processes do not prevent major accidents: IO-related factors have been identified in recent events such as the Deepwater Horizon catastrophe. On the other hand, IO technology provides improved decision-making support (such as access to real-time data and expertise), which can reduce human and material losses and damage to the environment. Given these very different properties, it's vital that the industry has a detailed understanding of the benefits and drawbacks of IO, which this book sets out to do from a multidisciplinary point of view. It analyses Integrated Operations from the angles of statistics, management science, human factors and resilience engineering. These varied disciplines provide a multifaceted understanding of IO that better informs risk assessment practices, as well as explaining new techniques and methods and provides state-of-the-art guidance to risk assessment practitioners working in the oil and gas industry.

Drugs and the workplace just don't mix. Yes, most users of illicit drugs are employed adults and there's a high correlation between levels of stress, income and alcohol abuse amongst professional and managerial employees. But the risks associated with drug use and abuse in the workplace have been well defined. Addiction at Work enables you to understand the background and extent of the problem: the cost of drug abuse to your organization; the role your own organizational culture may have in encouraging drug misuse; the risks associated with dangerous or stressful jobs. There are also chapters to help you understand the symptoms of drug abuse and the potential risks associated with perfectly legal prescription or over-the-counter medicines. The right kind of drug policy can be a significant weapon to fight this problem. So Addiction at Work explores your responsibility as an employer and how to design, communicate and implement a policy that is appropriate for your organization. Finally, there are chapters on the tools and techniques open to your organization for tackling the problem head on; ways of addressing problem behaviours; the advantages and disadvantages of drug screening and the ethics associated with this practice; employee assistance programmes and specialist care and, finally, the employment law issues around drugs. Addiction at Work has been written by some of the world-authorities on drug use in the workplace. It is an essential reference for organizations seeking a way through the human, ethical and legal issues (and the risk they present to any employer) of a social problem that is increasingly impacting employees whatever their work or the nature of their workplace.

The book takes as its starting point the crisis of healthcare in the UK: impossible health targets managed through command and control management and a stomach-churning rise in racism, whistleblowing and victimisation in the NHS. The use of nationally set productivity targets combined with austerity cuts have increasingly put clinical best-practice into direct conflict with funding. Health targets have become politically controlled, and performance has become a cynical exercise in ticking boxes, cascaded within trusts and bulldozed through frontline services. This has led directly to a precarious system of employment relations, subject to the continual restructuring of services rather than the goal of creating functioning interdisciplinary teams that stand a chance of capturing clinical excellence. This book is written for workers and managers who are on the frontline of the battle for decent healthcare. The content of this book is based on the 'ordinary' expertise of the people who are actually surviving it and helpful ideas about making the best out of a bad lot. Surviving Work in Healthcare will be of interest to healthcare professionals and anyone working on the frontline of healthcare as well as students of management, human resources and psychology.

This book discusses the specifics of safety regulations regarding nuclear risk and how experts contribute to the safety of nuclear installations. Drawing on research conducted in collaboration with the French Institute for Radiological Protection and Nuclear Safety (IRSN), the ideas that are put forward rely on a review of the practices of specialists in human and organizational factors concerning nuclear safety. The author shows that the French approach depends on maintaining a technical dialogue between the regulatory authority (ASN), IRSN and nuclear operators. This method of risk management is known as "French cooking" in the Anglo-Saxon world, where a more formal regulatory approach is taken. This technical dialogue does however hold certain benefits, particularly in the field of human and organizational factors, where it allows an advancement of the state of knowledge, which remains incomplete. After the Fukushima accident, in the face of an ongoing European and global re-evaluation of the safety of nuclear power and alignment towards the Anglo-Saxon standard, the French cooking approach may yet be able to make a significant contribution. This work will be of interest to all involved in nuclear power engineering and in the field of risk management and nuclear safety. Includes a preface by Jacques Repussard, Director General, IRSN, France, and a postface by Erik Hollnagel, Professor, Institute of Regional Health Research, University of Southern Denmark / Chief Consultant, Centre for Quality, Region of Southern Denmark.

Challenges the paradigm that the measure of consequence (losses) is a good indicator of safety effort. Introduces three luck factors that determine the course of the accident sequence. Explains what causes accidents, their consequences, and how to prevent them. Discusses hazard identification, risk assessment, and flawed safety management system. Showcases accident immediate causes including high-risk (unsafe) acts and high-risk (unsafe) conditions.

- The book will provide a foundation for researcher, scientists and educationists towards the application of advanced technologies such as IoT, AI and block chain in the area of Supply chain Management to track assets accurately and for upgrading supply chain business operations. - It will provide a multidimensional view for the masses ranging from computer science, food industry, hotel management, apparel, medical, inventory management and agriculture domain. It can be used as a reference book for higher education UG and PG students, as well as research scholars.

Communications research in aviation is widely regarded by many in the healthcare community as the 'gold standard' to emulate. Yet healthcare and aviation differ in many ways, as do the vital communications shared among members of clinical teams. Aviation team communication should, then, be understood in terms of what lessons will benefit those who work in healthcare. In Improving Healthcare Team Communication, renowned experts provide insights from 'sharp end' operator research in high-hazard sectors that shed light on the performance of cognitive tasks including resource availability assessment, allocation, anticipation, prediction, trade-off decisions, speculation and negotiation. The book reports on recent field research to address what is known, and what needs to be learned, about team communication among operators. Students, clinicians and healthcare managers can find answers in it to the questions they face daily. How can healthcare information be better shared? What can we expect from its improvement, and how do we get there? Lessons learned from team communication research and experience in aviation and healthcare will point the way to improved patient safety.

Occupational Safety and Hygiene V contains selected contributions from the International Symposium on Occupational Safety and Hygiene (SHO 2017, 10-11 April 2017, Guimaraes, Portugal). The contributions focus on a wide range of topics, including: - occupational safety - risk assessment - safety management - ergonomics - management systems - environmental ergonomics - physical environments - construction safety, and - human factors Occupational Safety and Hygiene V is mainly based on research carried out at universities and other research institutions, but also includes practical studies developed by OHS Practitioners within companies. Accordingly, this book will be a helpful text to get acquainted with the state-of-the-art in research in these domains, as well as with some practical tools and approaches that are currently used by OHS professionals worldwide.

Although work furniture has had so much more attention recently there is a long way to go before this is translated into action in the wider world. Increased international concern for the health and safety of people at work is one of the driving forces behind this book.; The Science of Seating brings together researchers in ergonomics and posture with industrial designers, to review and assess the current state of chair design, with implications for cultural, behavioural and occupational aspects of health. The contributions are a significant step in the science of seating and should lead to a better understanding of the mechanics, dynamics and the effects of seating on the sitter.; They point to ways in which seats might become easier-to-use and adjust, offering both comfort and postural support without compromising freedom of movement: and in the not-too-distant furture, "the intelligent chair" will "remember" the sitter's preferences for position, cushiness and so on.; Topics covered include: Adjustability, Anthropometics, Posture, Back Pain, Biomechanics, Seat Pressure Distributions, School children, Special Needs of Users, Design Applications, Industry Perspectives, VDT Standards.; It is aimed at researchers and practising seating designers, ergonomists, design engineers, occupational health workers and physiotherapists and furniture manufacturers.

1) Provides practical examples, including case studies of worldwide issues that can teach valuable lessons relevant both to newly qualified engineers alongside those who are more experienced 2) Covers the key points concisely- in less than 100 pages, providing a summary of everything students hoping to become professional engineers need to know 3) Discusses highly topical issues, with many ethical conduct scandals coming to light in engineering and business more generally 4) References hot topics such as AI and robotics

This is the first comprehensive book on pilot judgment. It provides a clear understanding of pilot judgment emphasizing how it can be applied to improving safety in aviation. The author brings together a rich store of personal flying experiences combined with a strong base of personal academic research to support the concepts presented. The book gives not only a strong emphasis to the application of judgment to aviation but also lays particular stress on the principles needed in how to learn, teach and evaluate judgment. For pilots, the main benefits to be gained from the book will be a foundation of knowledge and teaching to enable them to make better, safer decisions. For flight instructors, it teaches how to teach and evaluate judgment in flight students. In addition to pilots and flight instructors, the readership obviously includes aviation classroom instructors, scientists doing aviation-related research and aviation safety specialists.

Parametric cost estimating models are flexible tools which bring engineering, scientific and mathematical rigour to cost and schedule estimating, but great tools alone will not keep programs affordable. Tools must be applied as part of a credible process if estimates and analyses are to be accepted. Complex major projects involving engineering, hardware, software, service and IT, all suffer from two basic problems: the project sponsors often struggle to specify the project effectively, and project managers find themselves wrestling with unpredicted cost or schedule overruns. Everyone wants to be successful with the tools and solutions they use, so this book is a comprehensive collection of methods with proven success. The applications described by Dale Shermon and his co-authors have evolved over 30 years of cost engineering experience during which time they have been matured by the parametric community. Each chapter explores a different application of parametrics, based on real-life case examples, providing you with a detailed guide to the rationale and value of cost engineering in a different industry or program context. Systems Cost Engineering will help cost engineers, project and program directors, and the champions that support them, to understand and apply parametrics to ensure that their programs: * offer a credible analysis of alternative cost options * are never initiated with insufficient funding because of inaccurate estimates of cost or quantification of risks * are never diverted from their objective because of a lack of credible cost management * share and communicate knowledge of realistic and dynamic cost and productivity metrics amongst the program team * are never derailed by surprise cost overruns or schedule delays The information in this book will give projects sponsors and bid managers confidence in the business case that they are developing and enable them to communicate a clear and transparent picture of the risks, opportunities and benefits to stakeholders and project owners.

It has seldom been more critical for the aviation industry to evaluate the future employee talent pool. Projected skills shortages, new security concerns, and the cost of training have generated a pressing need for aviation training professionals to find and develop new and diverse talent - capable of safe, informed and accurate communication. This intelligent and topical new book provides succinct and authoritative research-based information to assist decision-makers plan the changes required to training facilities, materials and methods, and in the reinforcement and assessment of the training environment itself. It will spark considerable interest among airline management personnel, collegiate flight training programs, military training contractors, and governmental agencies and serve as a text for collegiate aviation programs and as a valuable knowledge base reference for practitioners. Including comprehensive data on future world workforce composition and demographic projections for the next decade, it examines the key issues of increasing cultural diversity and the measures required in the training of women and minorities. Topics covered include: culture and inter-group relationships; values and orientation in mixed crews; non-native English speakers; gender, leadership, and training; learning styles and preferences; mentoring and role models; learning style preferences and training outcomes; and nonverbal communication.

This book summarizes the activities of the Generic Intelligent Driver Support (GIDS) Consortium and offers recommendations for successful GIDS implementation. It is based on the GIDS Project, a part of the EC-funded Dedicated Road Infrastructure for Vehicle Safety in Europe Programme.

From the Foreword by Captain Daniel Maurino, ICAO: '...Air Traffic Control...will remain a technology-intensive system. People (controllers) must harmoniously interact with technology to contribute to achieve the aviation system's goals of safe and efficient transportation of passengers and cargo...This book...considers human error and human factors from a contemporary and operational perspective and discusses the parts as well as the whole...I hope you enjoy reading it as much as I did.' The motivation for writing this book comes from the author's long standing belief that the needs of Air Traffic Service personnel are inadequately represented in the aviation literature. There are few references to air traffic control in many of the books written for pilots and about pilots and this is also observed at the main international conferences. In line with the ICAO syllabus for human factors training for air traffic controllers, the book covers the main issues in air traffic control, with regard to human performance: physiology including stress, fatigue and shift work problems; psychology with emphasis on human error and its management, social psychology including issues of communication and working in teams, the environment including ergonomic principles and working with new technologies and hardware and software issues including the development of documentation and procedures and a study of the changes brought about by advanced technologies. Throughout the text there are actual examples taken from the air traffic control environment to illustrate the issues discussed. A full bibliography is included for those who want to read beyond these issues. It has been written for all in air traffic services, from ab initio to the boardroom; it is important that the men and women in senior management positions have some knowledge and awareness of the fundamental problems that limit and enhance human performance.

Why do we choose specific modes of transport and what are the perceived rationalities for our choice? How are different theoretical concepts within mobility research actually perceived and lived in everyday life? At this book's core is a conceptual and empirical contribution to critical mobility research. It focuses on the tension between freedom and unfreedom, articulated through the dichotomy between individuality and community, as well as critical perspectives on the multitude of unintended consequences of mobility. In a range of everyday life narratives, this tension is analyzed through the concept of 'structural stories'. In teasing out the ambivalences of late modern everyday life, Malene Freudendal-Pedersen exposes how mobility both generates and helps to overcome and live with these ambivalences.

This book is the fourth in the series and describes some of the most recent advances and examines emerging problems in engineering psychology and cognitive ergonomics. It bridges the gap between the academic theoreticians, who are developing models of human performance, and practitioners in the industrial sector, responsible for the design, development and testing of new equipment and working practices.

Andy Garlick's book explores the role of quantitative techniques in modern risk management. Risk management has grown in importance in most organisations in the last 20 years, but in many remains simply a matter of processing lists of risks and actions. The author argues that this fails to make the most of the techniques available and that organisations can improve their risk decision making by using risk models. His book describes a broad range of modelling techniques, all illustrated by business-relevant examples. The role of the models in decision making is also discussed, with particular emphasis on what the risk premium - the price people charge for accepting risk - is and should be. In order to provide a self contained account the underpinning material from probability and decision theory is also included, so that the book will provide a handy reference guide for all practitioners. The discussion is consistently informal, and the book provides a critical view of the accepted wisdom in risk management. This book will enable managers and their specialist advisors to improve their approach to risk whilst removing the mystique.

In the wake of the global financial crisis, Heads or Tails answers the question: what changes should financial institutions undergo to ensure reliable protection against extreme risks? Recent massive failures among large and respected financial institutions, clearly demonstrate that contemporary risk management and regulation fail to provide adequate responses to the challenges set by extreme risks. Dr Evgueni Ivantsov combines analysis of the nature of extreme risk (so-called tail risk), risk management practices and practical solutions to build a robust, enterprise-wide, extreme risk management framework which includes three lines of defence, ranging from strategic to tactical, designed to help address the tail risk during different stages of its development. The author also discusses: c Why modern 'sophisticated' risk management frameworks, strong capitalisation and liquidity do not prevent banks from failure in the face of systemic crisis; c What it means to build an effective defence against systemic and catastrophic losses; c What risk architecture should look like to ensure that extreme risk events are identified early and efficiently mitigated; c How modern management practices, regulation and risk and business culture need to change to guarantee sustainability. While the context of Dr Ivantsov's writing is financial services, the book contains an important message for specialists from any industries exposed to the extreme risks (oil/gas, energy, mining, chemical productions, transportation, etc.). Until the shortcomings of current risk management and regulation are resolved, financial services and other at risk industries will repeat the painful mistakes of the past, over and over again.

Cockpit Displays is an in-depth examination of the design rationales, test philosophy and test procedures for cockpit systems. Whilst its main emphasis is on cockpit displays, it also includes an important discussion of flight management systems and mission computers. Areas covered include: the cockpit design process, test techniques for flight displays and equipment, and situation awareness testing. Comparing civil and military requirements, it is an important analysis of the lessons learned from test and evaluation and will be of interest to cockpit systems design engineering staff at major airframe manufacturers, procurement executives and program managers at military aircraft program offices and flight test engineers and test pilots.

Survival for Aircrew is essential reading for any aviation personnel who might at any time fly over water or inhospitable terrain. The ability to conquer nature and survive long enough to be rescued is a skill that could have saved the lives of countless aircrew and passengers in the past, and could save many lives in the future. Designed to be an easy-to-read instructional resource, this book teaches aircrews all the survival methods they are ever likely to need, in any eventuality. Illustrated throughout for ease of reference, this book looks at the aircrew role in an aviation survival situation, at the equipment required and at the possible scenarios. Its emphasis on crew behaviour makes the book unique, whether the reader is involved in general aviation, airline industry or government service. Features include: *

This book is the third in the series and describes some of the most recent advances and examines emerging problems in engineering psychology and cognitive ergonomics. It bridges the gap between the academic theoreticians, who are developing models of human performance, and practitioners in the industrial sector, responsible for the design, development and testing of new equipment and working practices.

The book is in three parts, which consider training from the perspective of the learner, the instructor and the organization. Its intended readership includes civil and military training and senior pilots, flying instructors, check pilots, CRM facilitators, Human Factors and safety departments, and aviation and educational psychologists as well as those in operations and air traffic management and regulatory authorities.

The concept of visual search embraces a wide range of processing activities, from human cognitive phenomana to applied problems for both human and machine vision in industrial, medical and military environments. This book, the second to be derived from the series of internationl conferences on visual search organized under the auspices of the Applied Vision Association, brings together research from a variety of disciplines, enabling the reader to share experiences at the cutting edge, accessing knowledge which might otherwise be locked away in specialist journals or grey literature.