The world is a dangerous place and recent events have served to make it less safe. There are many arenas of conflict and even combat across the world. Such situations are the quintessential expression of stress; you stand in imminent danger and live with the knowledge that you may be attacked, injured or even killed at any moment. How do people perform under these conditions? How do they keep a heightened level of vigilance when nothing may happen in their immediate location for weeks or even months? What happens when the bullets actually start flying? How is it you distinguish friend from foe, and each from innocent bystanders when in immediate peril of your life? Can we design technology to help people make good decisions in these ultimately hazardous situations? To what degree does your membership in a team act to dissipate these particular effects? Can we generate sufficiently stressful field exercises to simulate these conditions and can we train and/or select those most able to withstand such adverse conditions? How will the next generation of servicemen deal with these inherent problems? These are the sorts of questions that Performance Under Stress addresses. This book is derived largely from a multiple-year, multiple university initiative (MURI) on stress and soldier performance on the modern, electronic battlefield. It involved leading researchers from many institutions who have brought their individual expertise to bear on these crucial, contemporary concerns. United by a common research framework, these groups attacked the issue from different methodological and conceptual approaches, ranging from traditional laboratory modeling and experimentation, to realistic simulations; from involved field exercises to personal experiences of actual combat conditions. The insights generated have been distilled and presented as a benchmark of current understanding and provide future directions for research in this arena. Although this work focuses on soldier stress and soldier performance, the principles that are derived extend well beyond this single application. Their findings can be applied to people facing the demands of the business world or research as much as to those who meet life or death situations, such as homeland security, first responders, and law enforcement personnel.

Applying Properties of Animals Skins to Inspire Architectural Envelopes Biology influences design projects in many ways; the related discipline is known as biomimetics or biomimicry. Using the animal kingdom as a source of inspiration, Ilaria Mazzoleni seeks to instill a shift in thinking about the application of biological principles to design and architecture. She focuses on the analysis of how organisms have adapted to different environments and translates the learned principles into the built environment. To illustrate the methodology, Mazzoleni draws inspiration from the diversity of animal coverings, referred to broadly as skin, and applies them to the design of building envelopes through a series of twelve case studies. Skin is a complex organ that performs a multitude of functions; namely, it serves as a link between the body and the environment. Similarly, building envelopes act as interfaces between their inhabitants and external elements. The resulting architectural designs illustrate an integrative methodology that allows architecture to follow nature. "Ilaria Mazzoleni, in collaboration with biologist Shauna Price, has developed a profound methodology for architectural and design incentives that anticipates and proposes novel ways to explore undiscovered biological inspirations for various audiences."-Yoseph Bar-Cohen

Communications research in aviation is widely regarded by many in the healthcare community as the 'gold standard' to emulate. Yet healthcare and aviation differ in many ways, as do the vital communications shared among members of clinical teams. Aviation team communication should, then, be understood in terms of what lessons will benefit those who work in healthcare. In Improving Healthcare Team Communication, renowned experts provide insights from 'sharp end' operator research in high-hazard sectors that shed light on the performance of cognitive tasks including resource availability assessment, allocation, anticipation, prediction, trade-off decisions, speculation and negotiation. The book reports on recent field research to address what is known, and what needs to be learned, about team communication among operators. Students, clinicians and healthcare managers can find answers in it to the questions they face daily. How can healthcare information be better shared? What can we expect from its improvement, and how do we get there? Lessons learned from team communication research and experience in aviation and healthcare will point the way to improved patient safety.

This book presents a human factors and ergonomics evaluation of a digital Mission Planning and Battle-space Management (MP/BM) system. An emphasis was placed on the activities at the Brigade (Bde) and the Battle Group (BG) headquarters (HQ) levels. The analysts distributed their time evenly between these two locations. The human factors team from Brunel University, as part of the HFI DTC, undertook a multi-faceted approach to the investigation, including: - observation of people using the traditional analogue MP/BM processes in the course of their work - cognitive work analysis of the digital MP/BM system - analysis of the tasks and goal structure required by the digital MP/BM - assessment against a usability questionnaire - analysis of the distributed situation awareness - an environmental survey. The book concludes with a summary of the research project's findings and offers many valuable insights. For example, the recommendations for short-term improvements in the current generation of digital MP/BM system address general design improvements, user-interface design improvements, hardware improvements, infrastructure improvements and support improvements. In looking forward to the next generation digital MP/BM systems, general human factors design principles are presented and human factors issues in digitising mission planning are considered.

Team collaboration involves many operational tasks such as team decision-making or course of action selection, developing shared understanding, and intelligence analysis. These operational tasks must be performed in many situations, often under severe time pressure, with information and knowledge uncertainty, large amounts of dynamic information and across different team characteristics. Recent research in this area has focused on various aspects of human collaborative decision-making and the underlying cognitive processes while describing those processes at different levels of detail, making it difficult to compare research results. The theoretical construct of 'macrocognition in teams' was developed to facilitate cognitive research in team collaboration, which will enable a common level of understanding when defining, measuring and discussing the cognitive processes in team collaboration. Macrocognition is defined as both the internalized and externalized mental processes employed by team members in complex, one-of-a-kind, collaborative problem solving. Macrocognition in Teams provides readers with a greater understanding of the macrocognitive processes which support collaborative team activity, showcasing current research, theories, methodologies and tools. It will be of direct relevance to academics, researchers and practitioners interested in group/team interaction, performance, development and training.

It is estimated that, in the United States, around 20 percent of all Police-reported road crashes involve driver distraction as a contributing factor. This figure increases if other forms of inattention are considered. Evidence (reviewed in this volume) suggests that the situation is similar in other countries and that driver distraction and inattention are even more dangerous as contributing factors in crashes than drug and alcohol intoxication. Having a solid evidence-base from which to develop injury countermeasures is a cornerstone of road-safety management. This book adds to the accumulating evidence-base on driver distraction and inattention. With 24 chapters by 52 authors from more than 10 countries, it provides important new perspectives on the definition and meaning of driver distraction and inattention, the mechanisms that characterize them, the measurement of their effects, strategies for mitigating their effects, and recommendations for further research. The goal of this book is to inspire further research and countermeasure development to prevent and mitigate the potentially adverse effects of driver distraction and driver inattention, and, in doing so, to save lives.

Stuart Walker's design work has been described as life-changing, inspiring, disturbing and ferocious. Drawing on an extraordinarily diverse range of sources and informed by creative practice, Design for Life penetrates to the heart of modern culture and the malaise that underlies today's moral and environmental crises. The author argues that this malaise is deep-seated and fundamental to the modern outlook. He shows how our preoccupation with technological progress, growth and the future has produced a constricted view of life - one that is both destructive and self-reinforcing. Based on over twenty-five years of scholarship and creative practice, he demonstrates the vital importance of solitude, contemplation, inner growth and the present moment in developing a different course - one that looks squarely at our current, precarious situation while offering a positive, hopeful way forward - a way that is compassionate, context-based, human scale, ethically motivated and critically creative. Design for Life is an intensely original contribution that will be essential reading for design practitioners and students. Written in a clear, accessible style, it will also appeal to a broader readership, especially anyone who is concerned with contemporary society's rising inequalities and environmental failings and is looking for a more constructive, balanced and thoughtful direction.

This book discusses the specifics of safety regulations regarding nuclear risk and how experts contribute to the safety of nuclear installations. Drawing on research conducted in collaboration with the French Institute for Radiological Protection and Nuclear Safety (IRSN), the ideas that are put forward rely on a review of the practices of specialists in human and organizational factors concerning nuclear safety. The author shows that the French approach depends on maintaining a technical dialogue between the regulatory authority (ASN), IRSN and nuclear operators. This method of risk management is known as "French cooking" in the Anglo-Saxon world, where a more formal regulatory approach is taken. This technical dialogue does however hold certain benefits, particularly in the field of human and organizational factors, where it allows an advancement of the state of knowledge, which remains incomplete. After the Fukushima accident, in the face of an ongoing European and global re-evaluation of the safety of nuclear power and alignment towards the Anglo-Saxon standard, the French cooking approach may yet be able to make a significant contribution. This work will be of interest to all involved in nuclear power engineering and in the field of risk management and nuclear safety. Includes a preface by Jacques Repussard, Director General, IRSN, France, and a postface by Erik Hollnagel, Professor, Institute of Regional Health Research, University of Southern Denmark / Chief Consultant, Centre for Quality, Region of Southern Denmark.

The Handbook of Human Factors in Web Design covers basic human factors issues relating to screen design, input devices, and information organization and processing, as well as addresses newer features which will become prominent in the next generation of Web technologies. These include multimodal interfaces, wireless capabilities, and agents that can improve convenience and usability. Written by leading researchers and/or practitioners in the field, this volume reflects the varied backgrounds and interests of individuals involved in all aspects of human factors and Web design and includes chapters on a full range of topics. Divided into 12 sections, this book covers: historical backgrounds and overviews of Human Factors and Ergonomics (HFE) specific subfields of HFE issues involved in content preparation for the Web information search and interactive information agents designing for universal access and specific user populations the importance of incorporating usability evaluations in the design process task analysis, meaning analysis, and performance modeling specific Web applications in academic and industrial settings Web psychology and information security emerging technological developments and applications for the Web the costs and benefits of incorporating human factors for the Web and the state of current guidelines The Handbook of Human Factors in Web Design is intended for researchers and practitioners concerned with all aspects of Web design. It could also be used as a text for advanced courses in computer science, industrial engineering, and psychology.

Broadly defined as the science and technology of systems responding to neural processes in the brain, neuroadaptive systems (NASs) has become a rapidly developing area of study. One of the first books available in this emerging area, Neuroadaptive Systems: Theory and Applications synthesizes knowledge about human behavior, cognition, neural processing, and technology and how it can be used to optimize the design, development, modeling, simulation, and applications of complex neuro-based systems. Balancing coverage of theory and applications, the book examines the general aims of NASs and how neurogenomics can be applied in training applications. It includes important results and findings gathered from approximately two decades of brain computer interaction research. But more than this, the book details the underlying rationale for using NASs compared to other kinds of human-machine systems and raises questions and concerns about budding neuro-scientific areas that gives insight into the way humans may interact with neuro-technological systems in the future. With contributions from international professionals and researchers, this book presents state-of-the-art developments in neuroscience, human factors, and brain activity measurement. Packed with models, case studies, research results, and illustrations, it discusses approaches to understanding the functions of neuronal networks, and then explores challenges and applications of neuroadaptive systems. It provides tools for future development and the theory to support it.

Virtual environments (VE) are human-computer interfaces in which the computer creates a sensory-immersing environment that interactively responds to and is controlled by the behaviour of the user. Since these technologies will continue to become more reliable, more resolute and more affordable, it's important to consider the advantages that VEs may offer to support business processes. The term 'synthetic world' refers to a subset of VEs, having a large virtual landscape and a set of rules that govern the interactions among participants. Currently, the primary motivators for participation in these synthetic worlds appear to be fun and novelty. As the novelty wears off, synthetic worlds will need to demonstrate a favourable value proposition if they are to survive. In particular, non-game-oriented worlds will need to facilitate business processes to a degree that exceeds their substantial costs for development and maintenance. Working Through Synthetic Worlds explores a variety of different tasks that might benefit by being performed within a synthetic world. The editors use a distinctive format for the book, consisting of a set of chapters composed of three parts: c a story or vignette that describes work conducted within a synthetic world based loosely on the question, 'what will work be like in the year 2025?', founded on the expert authors' expectations of plausible future technologies c a scholarly review of the technologies described by the stories and the current theories related to those technologies c a prescription for future research required to bridge the current state-of-the-art with the notional worlds described in the stories. The book will appeal to undergraduate and graduate students, professors, scientists and engineers, managers in high-tech industries and software developers.

The book takes as its starting point the crisis of healthcare in the UK: impossible health targets managed through command and control management and a stomach-churning rise in racism, whistleblowing and victimisation in the NHS. The use of nationally set productivity targets combined with austerity cuts have increasingly put clinical best-practice into direct conflict with funding. Health targets have become politically controlled, and performance has become a cynical exercise in ticking boxes, cascaded within trusts and bulldozed through frontline services. This has led directly to a precarious system of employment relations, subject to the continual restructuring of services rather than the goal of creating functioning interdisciplinary teams that stand a chance of capturing clinical excellence. This book is written for workers and managers who are on the frontline of the battle for decent healthcare. The content of this book is based on the 'ordinary' expertise of the people who are actually surviving it and helpful ideas about making the best out of a bad lot. Surviving Work in Healthcare will be of interest to healthcare professionals and anyone working on the frontline of healthcare as well as students of management, human resources and psychology.

Drugs and the workplace just don't mix. Yes, most users of illicit drugs are employed adults and there's a high correlation between levels of stress, income and alcohol abuse amongst professional and managerial employees. But the risks associated with drug use and abuse in the workplace have been well defined. Addiction at Work enables you to understand the background and extent of the problem: the cost of drug abuse to your organization; the role your own organizational culture may have in encouraging drug misuse; the risks associated with dangerous or stressful jobs. There are also chapters to help you understand the symptoms of drug abuse and the potential risks associated with perfectly legal prescription or over-the-counter medicines. The right kind of drug policy can be a significant weapon to fight this problem. So Addiction at Work explores your responsibility as an employer and how to design, communicate and implement a policy that is appropriate for your organization. Finally, there are chapters on the tools and techniques open to your organization for tackling the problem head on; ways of addressing problem behaviours; the advantages and disadvantages of drug screening and the ethics associated with this practice; employee assistance programmes and specialist care and, finally, the employment law issues around drugs. Addiction at Work has been written by some of the world-authorities on drug use in the workplace. It is an essential reference for organizations seeking a way through the human, ethical and legal issues (and the risk they present to any employer) of a social problem that is increasingly impacting employees whatever their work or the nature of their workplace.

Occupational Safety and Hygiene V contains selected contributions from the International Symposium on Occupational Safety and Hygiene (SHO 2017, 10-11 April 2017, Guimaraes, Portugal). The contributions focus on a wide range of topics, including: - occupational safety - risk assessment - safety management - ergonomics - management systems - environmental ergonomics - physical environments - construction safety, and - human factors Occupational Safety and Hygiene V is mainly based on research carried out at universities and other research institutions, but also includes practical studies developed by OHS Practitioners within companies. Accordingly, this book will be a helpful text to get acquainted with the state-of-the-art in research in these domains, as well as with some practical tools and approaches that are currently used by OHS professionals worldwide.

"Ergonomics in Computerized Offices should be required reading for office managers, union representatives, engineers, designers, or anyone employed in implementing a computerized office or improving conditions in an already computerized office...an excellent addition to any personal library."--Human Factors Bulletin

This book is based on an international symposium on the Ergonomics of Working Postures, at Zadar. It explores fairly specific areas of occupational ergonomics with the purpose of drawing together major current trends.

The book is in three parts, which consider training from the perspective of the learner, the instructor and the organization. Its intended readership includes civil and military training and senior pilots, flying instructors, check pilots, CRM facilitators, Human Factors and safety departments, and aviation and educational psychologists as well as those in operations and air traffic management and regulatory authorities.

Recent years have witnessed several tragedies during school and youth expeditions. This in turn has led to legislation and the tight regulation of Outdoor Activity Centres, with successive governments issuing guidelines for teachers and others supervising such activities. Inevitably there will always be risk in relation to adventurous pursuits in the outdoors, but the law in this area seeks a balance between the educational benefits gained and the need to safeguard against potential hazards. Mythologies have arisen, including the suggestion that a 'blame culture' is so overwhelming that no youth worker or teacher can sensibly engage anymore in such activities. This succinct guide to the legal position refers to a wide range of outdoor activities and recent legal cases. It demolishes some of the myths, pointing out common pitfalls noted in the research and in the litigation, together with an outline of robust safety features to combat potential hazards.

Cockpit Displays is an in-depth examination of the design rationales, test philosophy and test procedures for cockpit systems. Whilst its main emphasis is on cockpit displays, it also includes an important discussion of flight management systems and mission computers. Areas covered include: the cockpit design process, test techniques for flight displays and equipment, and situation awareness testing. Comparing civil and military requirements, it is an important analysis of the lessons learned from test and evaluation and will be of interest to cockpit systems design engineering staff at major airframe manufacturers, procurement executives and program managers at military aircraft program offices and flight test engineers and test pilots.

Parametric cost estimating models are flexible tools which bring engineering, scientific and mathematical rigour to cost and schedule estimating, but great tools alone will not keep programs affordable. Tools must be applied as part of a credible process if estimates and analyses are to be accepted. Complex major projects involving engineering, hardware, software, service and IT, all suffer from two basic problems: the project sponsors often struggle to specify the project effectively, and project managers find themselves wrestling with unpredicted cost or schedule overruns. Everyone wants to be successful with the tools and solutions they use, so this book is a comprehensive collection of methods with proven success. The applications described by Dale Shermon and his co-authors have evolved over 30 years of cost engineering experience during which time they have been matured by the parametric community. Each chapter explores a different application of parametrics, based on real-life case examples, providing you with a detailed guide to the rationale and value of cost engineering in a different industry or program context. Systems Cost Engineering will help cost engineers, project and program directors, and the champions that support them, to understand and apply parametrics to ensure that their programs: * offer a credible analysis of alternative cost options * are never initiated with insufficient funding because of inaccurate estimates of cost or quantification of risks * are never diverted from their objective because of a lack of credible cost management * share and communicate knowledge of realistic and dynamic cost and productivity metrics amongst the program team * are never derailed by surprise cost overruns or schedule delays The information in this book will give projects sponsors and bid managers confidence in the business case that they are developing and enable them to communicate a clear and transparent picture of the risks, opportunities and benefits to stakeholders and project owners.

Despite ubiquitous powerful technologies such as networked computers, global positioning systems, and cell phones; human failures in decision-making and performance continue to have disastrous consequences. Electronic Performance Support: Using Digital Technology to Enhance Human Ability, reminds everyone involved in education, training, human performance engineering, and related fields of the enormous importance of this area. Ironically, the more complex technology becomes, the more performance support may be needed, and that's why the extraordinary expertise shared in this book is especially valuable. The authors emphasize the psychological aspects of performance support, the fundamental limitations of human memory, perception, cognition, conation, and psychomotor skills and how they can be reduced through electronic performance support, as one of the most important pursuits of this century. Readers will find the material presented extremely useful because of its generic basis - which underlines much of the contemporary use of electronic technology for supporting people who are engaged in problem-solving activities. At the same time, the book gives examples of the application of electronic performance support in a number of specific domains. Possible future developments for electronic performance support are also discussed. The technological challenges we face today, both globally and locally, are more urgent than most people seem willing to acknowledge, and there is no time to waste putting the ideas expressed in this book into action.

It has seldom been more critical for the aviation industry to evaluate the future employee talent pool. Projected skills shortages, new security concerns, and the cost of training have generated a pressing need for aviation training professionals to find and develop new and diverse talent - capable of safe, informed and accurate communication. This intelligent and topical new book provides succinct and authoritative research-based information to assist decision-makers plan the changes required to training facilities, materials and methods, and in the reinforcement and assessment of the training environment itself. It will spark considerable interest among airline management personnel, collegiate flight training programs, military training contractors, and governmental agencies and serve as a text for collegiate aviation programs and as a valuable knowledge base reference for practitioners. Including comprehensive data on future world workforce composition and demographic projections for the next decade, it examines the key issues of increasing cultural diversity and the measures required in the training of women and minorities. Topics covered include: culture and inter-group relationships; values and orientation in mixed crews; non-native English speakers; gender, leadership, and training; learning styles and preferences; mentoring and role models; learning style preferences and training outcomes; and nonverbal communication.

Why do we choose specific modes of transport and what are the perceived rationalities for our choice? How are different theoretical concepts within mobility research actually perceived and lived in everyday life? At this book's core is a conceptual and empirical contribution to critical mobility research. It focuses on the tension between freedom and unfreedom, articulated through the dichotomy between individuality and community, as well as critical perspectives on the multitude of unintended consequences of mobility. In a range of everyday life narratives, this tension is analyzed through the concept of 'structural stories'. In teasing out the ambivalences of late modern everyday life, Malene Freudendal-Pedersen exposes how mobility both generates and helps to overcome and live with these ambivalences.

This is the first comprehensive book on pilot judgment. It provides a clear understanding of pilot judgment emphasizing how it can be applied to improving safety in aviation. The author brings together a rich store of personal flying experiences combined with a strong base of personal academic research to support the concepts presented. The book gives not only a strong emphasis to the application of judgment to aviation but also lays particular stress on the principles needed in how to learn, teach and evaluate judgment. For pilots, the main benefits to be gained from the book will be a foundation of knowledge and teaching to enable them to make better, safer decisions. For flight instructors, it teaches how to teach and evaluate judgment in flight students. In addition to pilots and flight instructors, the readership obviously includes aviation classroom instructors, scientists doing aviation-related research and aviation safety specialists.

Survival for Aircrew is essential reading for any aviation personnel who might at any time fly over water or inhospitable terrain. The ability to conquer nature and survive long enough to be rescued is a skill that could have saved the lives of countless aircrew and passengers in the past, and could save many lives in the future. Designed to be an easy-to-read instructional resource, this book teaches aircrews all the survival methods they are ever likely to need, in any eventuality. Illustrated throughout for ease of reference, this book looks at the aircrew role in an aviation survival situation, at the equipment required and at the possible scenarios. Its emphasis on crew behaviour makes the book unique, whether the reader is involved in general aviation, airline industry or government service. Features include: *