Air Rage - The Underestimated Safety Risk (Paperback)

This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Release date:	November 2016
First published:	2001
Authors:	Angela Dahlberg
Dimensions:	234 x 156mm (L x W)
Format:	Paperback
Pages:	328
ISBN-13:	978-1-138-25673-6
Categories:	Books > Professional & Technical > Technology: general issues > Engineering: general Books > Professional & Technical > Environmental engineering & technology > General Books > Professional & Technical > Technology: general issues > Technical design > Ergonomics Books > Professional & Technical > Transport technology > Aerospace & aviation technology > General
LSN:	1-138-25673-0
Barcode:	9781138256736

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