Disability Management is perceived and understood to be an important approach to reducing the negative impact, for workers and the company, of absence due to illness and accidents, and to assisting those with disabilities to enter or re-enter the workplace. Disability Management has already become established in Canada, Australia, New Zealand, and the USA. Recently European countries have begun to promote the approach in order to reduce illness related expenses and avoid unemployment, early retirement and costs to the welfare state. In Disability Management and Workplace Integration leading researchers from around the World consider the development of Disability Management over the last three decades. They examine the on-going debate about methodology and implementation of disability management strategies and programmes, highlighting the critical debate about the implications of a stricter cost-benefit approach to Disability Management theory and practice. Professionals involved in workplace integration, researchers approaching workplace integration from a variety of perspectives such as sociology; rehabilitative medicine; psychology; education; social policy; and economics, and students on a range of courses, will appreciate this valuable book.

Handbook of Human Factors for Automated, Connected, and Intelligent Vehicles Subject Guide: Ergonomics & Human Factors Automobile crashes are the seventh leading cause of death worldwide, resulting in over 1.25 million deaths yearly. Automated, connected, and intelligent vehicles have the potential to reduce crashes significantly, while also reducing congestion, carbon emissions, and increasing accessibility. However, the transition could take decades. This new handbook serves a diverse community of stakeholders, including human factors researchers, transportation engineers, regulatory agencies, automobile manufacturers, fleet operators, driving instructors, vulnerable road users, and special populations. It provides information about the human driver, other road users, and human-automation interaction in a single, integrated compendium in order to ensure that automated, connected, and intelligent vehicles reach their full potential. Features Addresses four major transportation challenges-crashes, congestion, carbon emissions, and accessibility-from a human factors perspective Discusses the role of the human operator relevant to the design, regulation, and evaluation of automated, connected, and intelligent vehicles Offers a broad treatment of the critical issues and technological advances for the designing of transportation systems with the driver in mind Presents an understanding of the human factors issues that are central to the public acceptance of these automated, connected, and intelligent vehicles Leverages lessons from other domains in understanding human interactions with automation Sets the stage for future research by defining the space of unexplored questions

Taking an integrated, systems approach to dealing exclusively with the human performance issues encountered on the flight deck of the modern airliner, this book describes the inter-relationships between the various application areas of human factors, recognising that the human contribution to the operation of an airliner does not fall into neat pigeonholes. The relationship between areas such as pilot selection, training, flight deck design and safety management is continually emphasised within the book. It also affirms the upside of human factors in aviation - the positive contribution that it can make to the industry - and avoids placing undue emphasis on when the human component fails. The book is divided into four main parts. Part one describes the underpinning science base, with chapters on human information processing, workload, situation awareness, decision making, error and individual differences. Part two of the book looks at the human in the system, containing chapters on pilot selection, simulation and training, stress, fatigue and alcohol, and environmental stressors. Part three takes a closer look at the machine (the aircraft), beginning with an examination of flight deck display design, followed by chapters on aircraft control, flight deck automation, and HCI on the flight deck. Part four completes the volume with a consideration of safety management issues, both on the flight deck and across the airline; the final chapter in this section looks at human factors for incident and accident investigation. The book is written for professionals within the aviation industry, both on the flight deck and elsewhere, for post-graduate students and for researchers working in the area.

For the past decade, the rapid development of the ergonomics disciplines as well as the fast growing economy in the Asian region have been attracting the attention of the international ergonomics community. Although East Asia has been changing from a traditional agriculture-oriented society into a modern industry-oriented society and its economy covers a great deal of shared interests across the continents, yet the ergonomics related knowledge and practice are still in its infancy. Because of the geographic proximity and a strong historical, cultural and technology affinity, it is vitally important to maintain good communication and cooperation among the individuals as well as among the ergonomics organizations in the region. This symposium, EAEFS, has provided supporting ergonomics organizations and interested participants a forum to exchange ideas, build friendship, foster greater understanding of and among these individuals and organizations, and develop perspectives concerning ergonomics issues in this region and beyond.

This volume contains the selected papers presented at the Second East Asian Ergonomics Federation Symposium (EAEFS), held from October 4 - 8, 2011 at the National Tsing Hua University in Taiwan. The Second EAEFS, endorsed by the International Ergonomics Association (IEA), aims to consolidate the established ties within East Asia and to extend the cooperation among ergonomics researchers, professionals, and practitioners in the region to other regions in Asia and the world. Senior scholars and leaders from Asian countries have shared their wisdom, experience, insights, and visions on past, current and future ergonomics efforts in Asia.

The papers contributing to this book address the latest research and application in accordance with the theme of the symposium, "Ergonomics in Asia: Development, Opportunities and Challenges," and cover the following areas: Virtual Environments & Design, Aging & Work Ability, Usability & Interface, Biomechanics & Anthropometry, and Occupational Safety & Health.

Taking an integrated, systems approach to dealing exclusively with the human performance issues encountered on the flight deck of the modern airliner, this book describes the inter-relationships between the various application areas of human factors, recognising that the human contribution to the operation of an airliner does not fall into neat pigeonholes. The relationship between areas such as pilot selection, training, flight deck design and safety management is continually emphasised within the book. It also affirms the upside of human factors in aviation - the positive contribution that it can make to the industry - and avoids placing undue emphasis on when the human component fails. The book is divided into four main parts. Part one describes the underpinning science base, with chapters on human information processing, workload, situation awareness, decision making, error and individual differences. Part two of the book looks at the human in the system, containing chapters on pilot selection, simulation and training, stress, fatigue and alcohol, and environmental stressors. Part three takes a closer look at the machine (the aircraft), beginning with an examination of flight deck display design, followed by chapters on aircraft control, flight deck automation, and HCI on the flight deck. Part four completes the volume with a consideration of safety management issues, both on the flight deck and across the airline; the final chapter in this section looks at human factors for incident and accident investigation. The book is written for professionals within the aviation industry, both on the flight deck and elsewhere, for post-graduate students and for researchers working in the area.

Effective use of driving simulators requires considerable technical and methodological skill along with considerable background knowledge. Acquiring the requisite knowledge and skills can be extraordinarily time consuming, yet there has been no single convenient and comprehensive source of information on the driving simulation research being conducted around the world. A how-to-do-it resource for researchers and professionals, Handbook of Driving Simulation for Engineering, Medicine, and Psychology brings together discussions of technical issues in driving simulation with broad areas in which driving simulation is now playing a role. The chapters explore technical considerations, methodological issues, special and impaired populations, evaluation of in-vehicle and nomadic devices, and infrastructure evaluations. It examines hardware and software selection, visual database and scenario development, independent subject variables and dependent vehicle, environmental, and psychological variables, statistical and biostatistical analysis, different types of drivers, existing and future key-in vehicle devises, and validation of research. A compilation of the research from more than 100 of the world's top thinkers and practitioners, the book covers basic and advanced technical topics and provides a comprehensive review of the issues related to driving simulation. It describes literally hundreds of different simulation scenarios, provides color photographs of those scenarios, and makes available select videos of the scenarios on an accompanying web site, all of which should prove essential for seasoned researchers and for individuals new to driving simulation.

In the European Union many individuals will partake in drinking a little wine with their lunch or dinner to aid their enjoyment of the meal or as an appetizer for food. Alcohol is also a drug of dependence. Some individuals will drink too much and some of them will become addicted. Access to alcohol, binge drinking, and younger drinkers can lead to unsafe workplaces, absenteeism, fraud and criminal behaviour. Alcohol at Work is a definitive guide to the problem, exploring its nature and scale and providing a complete range of ideas and techniques to help create a policy in the workplace and develop appropriate and effective measures for monitoring and tackling alcohol abuse. The key collective message is solve the problem - take the alcohol, not the person, out of the workplace. In the UK alone, research puts the cost of alcohol abuse in the workplace at AGBP2 billion a year. This is a must-have reference for human resource, occupational health and risk managers, as well as those involved in tackling criminal behaviour such as fraud and violence at work resulting from alcohol abuse and addiction.

The Handbook of Human-Machine Interaction features 20 original chapters and a conclusion focusing on human-machine interaction (HMI) from analysis, design and evaluation perspectives. It offers a comprehensive range of principles, methods, techniques and tools to provide the reader with a clear knowledge of the current academic and industry practice and debate that define the field. The text considers physical, cognitive, social and emotional aspects and is illustrated by key application domains such as aerospace, automotive, medicine and defence. Above all, this volume is designed as a research guide that will both inform readers on the basics of human-machine interaction from academic and industrial perspectives and also provide a view ahead at the means through which human-centered designers, including engineers and human factors specialists, will attempt to design and develop human-machine systems.

Among the issues discussed in Applied Economics are world population growth and the economic factors governing international migration: issues that are as pertinent today as when the book was originally published. The problems of defining and comparing industrial and general efficiency in different economies are also discussed, using comparative studies from the UK and USA. The opportunities for analysing the pattern of world trade and the reasons for the varying degrees of national dependence on external trade, as well as the concentration of world export in particular channels are also examined.

Healthcare professionals face an increasing threat of litigation from parties whom they have never met in their daily medical practice and who look nothing like the traditional patient. The so-called 'non-patient' may take many forms"for example, a person who is injured or killed by a mentally-ill, physically-disabled or diseased patient; a wrongfully-accused parent in a child neglect/abuse case; or a local authority which is put to the expense of caring for a negligently-treated patient. This book explores the legal principles and conundrums which arise when determining a healthcare professional's liability in negligence towards a wide variety of non-patients. The topic is assuming increasing legal importance and relevance, given the potential for many non-patient claims to give rise to class actions litigation, and in light of the legislative and human rights interventions, and the frequent appellate judicial consideration, which non-patient claims have attracted in recent times. The aim of the book is to have utility for both legal and medical professionals; for academics and students of comparative medical negligence and tort law; and for law reformers who may be interested in adopting certain features of statutory models elsewhere which pertain to some non-patient claims, such as those based upon 'Good Samaritan' conduct. Important parallels or counterpoints from other common law jurisdictions, in which courts and commentators have grappled with the legal complexities of non-patient claims, are also discussed and critically analyzed.

What are the financial and psychological costs of risky behavior in business to the individuals concerned and their organizations? Risky Business provides a perspective on addictive behaviors such as gambling, drug taking and even addiction to work; criminal behaviors such as theft and corruption; and behaviors such as aggression and violence. The authors then look at their implications to employee and organizational health within the context of the workplace environment; an environment that is often synonymous with psychological demands, stress, long hours, overwork and shortages of staff or other essential resources. An essential guide for occupational psychologists, human resource specialists, risk managers and for researchers in this field.

One of the most significant and yet largely overlooked factors influencing performance and workplace problem solving in many large organizations is that of national culture. Managers, and the organizations for which they work, need to be able to understand the influence of cultural values and beliefs on performance in order to identify appropriate solutions; strategies appropriate in one part of the world may be ineffective or even counter-productive in another. Bryan Hopkins' ground breaking book relates the concept of cultural dimensions, as developed by writers such as Hofstede and Trompenaars, to the performance engineering approaches of Gilbert and Mager and Pipe, to show how strategies for solving workplace performance problems need to consider the cultural composition of the workforce. It then provides a practical structure for problem solving within the context of an international, multi-cultural environment. This is a book for both managers working in an international setting or for those in national organizations who are dealing with the challenge of culturally diverse workforces. It's also a book for governments seeking to understand the potential implications of national culture on civilian or even military interventions.

Hailed on first publication as a compendium of foundational principles and cutting-edge research, The Human-Computer Interaction Handbook has become the gold standard reference in this field. Derived from select chapters of this groundbreaking resource, Human-Computer Interaction: Design Issues, Solutions, and Applications focuses on HCI from a privacy, security, and trust perspective. Under the aegis of Andrew Sears and Julie Jacko, expert practitioners address the myriad issues involved when designing the interactions between users and computing technologies. As expected in a book that begins by pondering "Why we should think before doing," you get an interdisciplinary resource that explores the relationship between people and technology.

The text comprehensively discusses the latest mathematical modelling techniques and their applications in various areas such as fuzzy modelling, signal processing, neural network, machine learning, image processing, and their numerical analysis. It further covers image processing techniques like Viola-Jones Method for face detection and fuzzy approach for person video emotion. It will serve as an ideal reference text for graduate students and academic researchers in the fields of mechanical engineering, electronics, communication engineering, computer engineering, and mathematics. This book: Discusses applications of neural networks, machine learning, image processing, and mathematical modeling. Provides simulations techniques in machine learning and image processing-based problems. Highlights artificial intelligence and machine learning techniques in the detection of diseases. Introduces mathematical modeling techniques such as wavelet transform, modeling using differential equations, and numerical techniques for multi-dimensional data. Includes real-life problems for better understanding. The book presents mathematical modeling techniques such as wavelet transform, differential equations, and numerical techniques for multi-dimensional data. It will serve as an ideal reference text for graduate students and academic researchers in diverse engineering fields such as mechanical, electronics and communication and computer.

Taking an application-oriented approach, these exercises encourage students to apply rigorous analyses to collected data, and provide results through formal professional reports. The book contains nearly three dozen exercises covering workplace environment, work analysis, information processing, physiological issues, and systems evaluations. Some are pencil and paper exercises, some are stopwatch studies, some require special laboratory equipment, and others are field exercises. The book gives technical background on each topic and provides equipment needs, experimental design, and data sheets, as well as guidance on analysis and detailed instructions on report writing.

This book builds on the authors' previous title Understanding and Managing Risk Attitude but this time looks exclusively at the challenges of understanding and managing those attitudes adopted by groups of people when faced with making decisions that they perceive as risky and important. The book makes the link between risk management and decision-making explicit, building on existing work from the economic and risk psychology schools but taking a pragmatic, practitioner-focused approach that is relevant to all decision-making groups in any situation. The insights in Managing Group Risk Attitude are derived from the authors' own applied research. Details of the research methods and findings are included in the book in support of a practical model and steps to manage risk attitude using applied emotional literacy. Ruth Murray-Webster and David Hillson have written a practical book for all decision-makers, supported by actual research by practitioners and underpinned by the seminal research of leading academics.

This book reports the most recent, advanced, successful, and real applications of ergonomics in order to improve the human well-being and performance in a short term, as well as the organizational performance in a long term. The book is organized as follows: Physical Ergonomics. This section reports case studies where physical risk factors are presented in the workplace, such as physical risk factors including uncomfortable body postures, repetitive movements, force application, manual material handling, and physical environmental conditions. In addition, case studies must report applications from physical ergonomics methods, for instance, RULA, REBA, OWAS, NIOSH, JSI, Suzane Rodgers, ERIN, among others. Cognitive Ergonomics. This section reports the implementation of ergonomic tools, techniques, and methods in real case studies. These applications are aimed to know, decrease, and control cognitive and psychological risk factors, such as mental workload, information processing, situation awareness, human error identification, and interface analysis. These applications may include the following methods NASA-TLX, SWAT, CWA, SHERPA, HET, TAFEI, SAGAT, SART, SACRI, QUIS, SUMI, to mention a few of them. Macro-ergonomics. This section is focused on the analysis, design, and evaluation of work systems. It reports case studies where risk factors are beyond a specific workstation. These risk factors may include supervision styles, teamwork management, task variety, social relationships, organizational culture, organizational communication, technology, work schedules, and motivation, among others. In addition, case studies report the application of macro-ergonomic methods, such as MOQS, focus group, participatory ergonomics, HITOP, MAS, and MEAD, among others.

Following on from 2005's Rail Human Factors: Supporting the Integrated Railway, this book brings together an even broader range of academics and practitioners from around the world to share their expertise and experience on rail human factors. The content is both comprehensive and cutting-edge, featuring more than 55 chapters addressing the following topics: c Passengers and public c Driver performance and workload c Driving and cognition c Train cab and interfaces: simulation and design c Routes, signage, signals and drivability c Signalling and control of the railway c Planning for the railway c Engineering work and maintenance c Level crossings c Accidents and safety c Human error and human reliability c SPADs: signals passed at danger c Human factors integration and standards c Impairments to performance c Staff competencies and training. People and Rail Systems: Human Factors at the Heart of the Railway will be invaluable for all those concerned with making railways safer, more reliable, of higher quality and more efficient. It will be essential reading for policy-makers, researchers and industry around the world.

Presents detailed focus on what a leader can do, regardless of the level of the leader. Covers remedies for barriers to enabling characteristics to shine. Discusses both quantitative and qualitative measures for the characteristics. Explores the why, what and how of learnable traits and characteristics of individuals-as-leaders.

People spend increasing amounts of time and effort interacting with complex hardware and software products. Some of the products we interact with are easy to learn and easy to remember. Some are even a pleasure to use. Others are hard to learn, hard to use, and frustrate us at every turn. But it is not just the user that pays the cost in such cases. Poor usability also imposes significant costs on product producers. Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering and user-centred design (UCD) during product development. This book shows how usability and UCD practitioners do this by studying users' needs and abilities, designing the product accordingly, and verifying the design through additional testing with users. Despite the positive return on investment for usability engineering activities, many organizations view usability engineering as a non-critical part of the product development process. This book seeks to change this by relating a number of cases where usability engineering contributed significantly to the solution of a business problem. Evidence is drawn from experiences within a range of private and public sector organizations showing how usability work can best be organized and executed within a business environment. The organizational factors that facilitate or impede the application of usability engineering are also discussed. The book clearly explains the barriers to be overcome as well as highlighting the factors promoting success. A wide range of applications are covered, including web-based e-commerce, medical devices and software, process control management systems, financial services applications, consumer desktop applications and interactive voice response systems. Usability Success Stories provides a valuable guide for business managers and technical staff as well as for practitioners within the field itself.

Written by Dan MacLeod, one of the most experienced practitioners in the field, The Ergonomics Kit for General Industry, Second Edition contains everything you need to set up or improve your workplace ergonomics process. MacLeod describes the financial benefits of workplace ergonomics and ways to think about these tools that make good business sense. He uses case studies that illustrate positive bottom-line results and the actions that led to these results. Down to earth and practical, the information in this book is rooted in what has actually succeeded on the workplace floor. See what's new in the Second Edition: -Additional material on the actual process of solving problems -Success stories illustrate how the process works under various circumstances and organizational cultures to improve workplace conditions and maximize employee well being and productivity -Emphasizes simple, low tech, and low cost approaches -Guidance on how to create change and implement new processes -Electronic copies of forms and worksheets, PowerPoint presentation, and guide for conducting basic training sessions available on the Internet The book provides practical guidance on the process of identifying good, low cost improvements. It describes best practices from major corporations on setting up committees, establishing priorities, and developing written plans and also covers controversial issues such as job rotation and back belts. The kit includes a multitude of forms: worksheets, checklists, planning guides, employee feedback forms, and a program audit, as well as training handouts, train-the-trainer background, and basic PowerPoint presentations. Drawing on more than 30 years of experience, the authordelineates how to set up an effective and successful ergonomics program.

The role of internal audit is changing. The Sarbanes Oxley legislation in the US and the Combined Code for Corporate Governance in the UK focused on the need to demonstrate the active management of risks and report on this subject to shareholders. Boards of Directors are therefore increasingly requiring their internal audit functions to provide a much higher level of assurance in this regard. Phil Griffiths' Risk-Based Auditing explains the concepts and practice behind a risk-based approach to auditing. He explores the changing environment in both the private and public sectors and the associated legislation and guidance. The book then provides a blueprint for refocusing the internal audit role to embrace risk and to help plan, market, undertake and report a risk-based audit. The text includes a detailed risk-based audit toolkit with 15 sections of tools, techniques and information to enable a risk-based approach to be adopted. This is an essential guide for internal and external auditors seeking to manage the realities of the audit function in the turbulent and fast-changing business environment that has emerged since the end of the last century.

Written by a hazardous materials consultant with over 40 years of experience in emergency services, the five-volume Hazmatology: The Science of Hazardous Materials suggests a new approach dealing with the most common aspects of hazardous materials, containers, and the affected environment. It focuses on innovations in decontamination, monitoring instruments, and personal protective equipment in a scientific way, utilizing common sense, and takes a risk-benefit approach to hazardous material response. This set provides the reader with a hazardous materials "Tool Box" and a guide for learning which tools to use under what circumstances. Volume One, Chronicles of Incidents and Response, takes an in-depth look at the history of hazardous materials response, points out lessons learned from these incidents, and discusses the impact on our response today. This volume aims to be the most comprehensive study of hazardous materials history ever presented in a single volume. FEATURES Uses a scientific approach utilizing analysis of previous incidents Offers a risk-benefit approach based upon science and history Provides an exploration of components of historic incidents Highlights lessons learned from responders who made the ultimate sacrifice Shows incident trends based upon technology and economics of the time

Written by a hazardous materials consultant with over 40 years of experience in emergency services, the five-volume Hazmatology: The Science of Hazardous Materials suggests a new approach dealing with the most common aspects of hazardous materials, containers, and the affected environment. It focuses on innovations in decontamination, monitoring instruments, and personal protective equipment in a scientific way, utilizing common sense, and takes a risk-benefit approach to hazardous material response. This set provides the reader with a hazardous materials "Tool Box" and a guide for learning which tools to use under what circumstances. Dealing with hazardous materials incidents cannot be accomplished effectively and safely without knowing the effects these materials have. Volume Three, Applied Chemistry and Physics, is not about teaching chemistry and physics. It is about presenting these topics at the level that emergency responders will understand so they can apply the concepts using a risk management system. FEATURES Uses a scientific approach utilizing analysis of previous incidents Offers a risk-benefit approach based upon science and history Provides understanding tools for your Hazmat Tool Box Simplifies physical and chemical characteristics Utilizes chemistry and physics to identify hazards to responders

Written by a hazardous materials consultant with over 40 years of experience in emergency services, the five-volume Hazmatology: The Science of Hazardous Materials suggests a new approach dealing with the most common aspects of hazardous materials, containers, and the affected environment. It focuses on innovations in decontamination, monitoring instruments, and personal protective equipment in a scientific way, utilizing common sense, and takes a risk-benefit approach to hazardous material response. This set provides the reader with a hazardous materials "Tool Box" and a guide for learning which tools to use under what circumstances. Emergency responders are bound to a Standard of Care for response to hazardous materials incidents, based on federal law, regulations, and consensus standards. Volume Two, Standard of Care and Hazmat Planning, presents the hazardous materials legal issues and background on the Hazmat Standard of Care, including incidents where Care was violated and the repercussions felt. FEATURES Uses a scientific approach utilizing analysis of previous incidents Suggests guidance in developing plans for hazmat response Provides an exploration of laws, regulations, and standards Outlines the elements of Standard of Care response Includes case studies and in-depth history of Standard of Care response