First published two decades ago, the first edition of Handbook of Control Room Design and Ergonomics: A Perspective for the Future became a benchmark for the field. Current-day process control encompasses a new generation of computer systems with enormous capabilities, including new display technologies. These new and emerging technologies integrated with human factors create an interconnectivity that enhances organizational development. This new edition of the handbook addresses developments in the concept of "Control Rooms". It includes modern approaches that emphasize the role of people in learning for self-development and in shaping their work environments. New in the Second Edition: Extensive coverage of the use of the control room and its related computer system outside the work of monitoring and supervising the processes Discussion and explanation of how the control room can also be used for the purposes of education and simulation training Discussion of the use of the control system for optimizing and developing the existing systems and processes A section on new ideas and philosophies about organizational design and job design as these are applied to control room related work Proposed organizational designs of the future Theoretical background about learning, learning in the workplace, and lifelong learning Creativity and learning are rapidly becoming integral parts of the design of work environments and work processes and utilize the ICT potential of modern control systems. Using original case studies, the authors describe and illustrate some creative and exciting organizational designs of the future, including new perspectives learning, learning in the workplace, and lifelong learning. Taking a holistic view, they make a strong argument for integrating in the workplace of the new control cent

'Complex sociotechnical systems' are systems made up of numerous interacting parts, both human and non-human, operating in dynamic, ambiguous and safety critical domains. Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of these complex socio-technical systems. Unlike many human factors approaches, CWA does not focus on how human-system interaction should proceed (normative modelling) or how human-system interaction currently works (descriptive modelling). Instead, through a focus on constraints, it develops a model of how work can be conducted within a given work domain, without explicitly identifying specific sequences of actions (formative modelling). The framework leads the analyst to consider the environment the task takes place within, and the effect of the imposed constraints on the way work can be conducted. It provides guidance through the process of answering the questions of why the system exists, what activities can be conducted within the domain as well as how these activities can be achieved, and who can perform them. The first part of the book contains a comprehensive description of CWA, introducing it to the uninitiated. It then presents a number of applications in complex military domains to explore and develop the benefits of CWA. Unlike much of the previous literature, particular attention is placed on exploring the CWA framework in its entirety. This holistic approach focuses on the system environment, the activity that takes place within it, the strategies used to conduct this activity, the way in which the constituent parts of the system (both human and non-human) interact and the behaviour required. Each stage of this analysis identifies the constraints governing the system; it is contended that through this holistic understanding of constraints, recommendations can be made for the design of system interaction; increasing the ability of users to cope with unanticipated, unexpected situations. This book discusses the applicability of the approach in system analysis, development and evaluation. It provides process to what was previously a loosely defined framework.

This two-volume set covers organizational psychology and human factors in aerospace and other extreme environments. Organizational psychology and organizational science, human factors, psychology, and aerospace have matured in parallel since World War II. However, the practice at NASA has historically lagged behind, but is now catching up. This set is targeted at professionals with an interest in human factors and psychology at work. Industrial-organizational psychologists will be exposed to traditional applied psychology topics, but presented with a broader multidisciplinary context such as the influences of human factors and physiological health on individual and team job performance.

Presenting the Proceedings of the Ergonomics Society's annual conference, the series embraces the wide range of topics covered by ergonomics. Individual papers provide insight into current practice, present new research findings and form an invaluable reference source. A wide range of topics are covered in these proceedings, including Ergonomics, Human Factors and User-Centred Design. It also features related disciplines such as Psychology, Engineering and Physiology. Particular emphasis is given to the utility of these disciplines in improving health, safety, efficiency and productivity. The 2008 Annual Conference features the following themes: "Human Reliability" "Disaster Management" "Slips, Trips and Falls" from research to practice "Health and Well Being of Construction Workers" "Inclusive Design" "Rail Human Factors" "Nuclear Human Factors" Contemporary Ergonomics will appeal to all those who are concerned with the interaction of people with their working and leisure environment - including designers, manufacturing and production engineers, health and safety specialists, occupational, applied and industrial psychologists and applied physiologists.

New Ergonomics Perspective represents a selection of the papers presented at the 10th Pan-Pacifi c Conference on Ergonomics (PPCOE), held in Tokyo, Japan, August 25-28, 2014. The first Pan-Pacific Conference on Occupational Ergonomics was held in 1990 at the University of Occupational and Environmental Health, Japan. The main theme of the PPCOE 1990 was "Searching for Solutions to Occupational Problems." The successful meetings have taken place in 1990 (Kitakyushu, Japan), 1992 (Wuhan, China), 1994 (Seoul, Korea), 1996 (Taipei, Taiwan), 1998 (Kitakyushu, Japan), 2001 (Beijing, China), 2004 (Cairns, Australia), 2007 (Bangkok, Thailand) and 2010 (Kaohsiung, Taiwan). After two decades of collective endeavors, the conferences have established globally recognized excellence in scientific and professional contributions. Now, PPCOE activities are entering a new stage after a quarter century of history. Fortunately, participants of the PPCOE Final in Tokyo are eager to take a first step on the road to its rebirth: the establishment of a new, mature PPCOE. PPCOE pursues ergonomics as a practical science, covering a broad spectrum of up-to-date and comprehensive ergonomics issues. This book was organized into six thematic chapters, including Aging and Occupational Safety, Workplace Ergonomics, Occupational Ergonomics, Healthcare and Special Populations, Human Computer Interaction and Current Issues and Ergonomics Approach.

The key theme of this book is organizational learning and its consequences for the field of aviation safety. Air safety rates have been improving for a long time, demonstrating the effects of a good learning model at work. However, the pace of improvement has almost come to a standstill. Why is this? Many safety improvements have been embodied in technology. New devices and procedures appear almost daily, yet the rate of air safety improvement has dragged in recent years. Improving Air Safety through Organizational Learning explains this situation as being the consequence of a development model supported chiefly by information technology being introduced as an alternative to human operators. This is not a book about the convenience of including or not including IT in aviation, but an open discussion about the adequacy and risks of some practices in the field. Two different but complementary issues emerge. Firstly, a real improvement in air safety requires a different approach, since the present one seems now to be exhausted. Secondly, the current approach has powerful economic roots, and any new approach must deal with this fact, improving safety rates without becoming financially damaging. Consequently the book is divided into two parts. Part one deals with the issue of the present learning model organizing the conclusions around accident reports that show themselves the existence of a problem: the present use of technology makes the system better at doing things already known, while at the same time it makes the whole system worse at dealing with unplanned situations. Part two suggests a new development model, one that makes strong use of technology but at the same time questions every step: what knowledge will disappear from the system and what is the potential effect of that loss?

This handbook covers smart manufacturing development, processing, modifications, and applications. It provides a complete understanding of the recent advancements in smart manufacturing through its various enabling manufacturing technologies, and how industries and organizations can find the needed information on how to implement smart manufacturing towards sustainability of manufacturing practices. Handbook of Smart Manufacturing: Forecasting the Future of Industry 4.0 covers all related advances in manufacturing such as the integration of reverse engineering with smart manufacturing, industrial internet of things (IIoT), and artificial intelligence approaches, including Artificial Neural Network, Markov Decision Process, and Heuristics Methodology. It offers smart manufacturing methods like 4D printing, micro-manufacturing, and processing of smart materials to assist the biomedical industries in the fabrication of human prostheses and implants. The handbook goes on to discuss how to accurately predict the requirements, identify errors, and make innovation for the manufacturing process more manageable by implementing various advanced technologies and solutions into the traditional manufacturing process. Strategies and algorithms used to incorporate smart manufacturing into different sectors are also highlighted within the handbook. This handbook is an invaluable resource for stakeholders, industries, professionals, technocrats, academics, research scholars, senior graduate students, and human healthcare professionals.

Dr Terry A. Sheridan employs a new and unique theoretical perspective to examine how malevolent, tyrannical and mediocre managers commonly use violence in the workplace, not necessarily physical violence, but bullying, overt and covert emotional abuse - all forms of negative behaviour that are damaging to individuals and organisations. The theoretical basis for the author's analysis and prescriptions is the new perspective of Executive Impression Management, which stems from Dr Sheridan's research into the differences between a number of types of executives from their co-workers' point of view. That investigation developed indicators to identify different negative management types and also helped define what has been called respectful management - the sort exercised by those managers who are good stewards. What makes this book unusual is that it is derived from qualitative research and covers an area where hardly any scholarly work has been produced. The author argues that the research methodology employed has resulted in a better understanding of impression management than has hitherto been possible. It addresses the confusion that often abounds regarding who is a good or bad manager and the fact that we can identify bad management through measures of company or organisational performance, but not how and why it went wrong. It will assist the leadership of organisations to make the right decisions about recruitment and promotion and to identify and challenge poor performance effectively.

This book presents research on the determinants of workers' health (physical and mental well-being) and the organization's health (performance and culture). It addresses the impact of psychosocial working conditions on workers' well-being, and their performance, productivity, innovation, and morale at work. Discusses how to manage workers to enable them to be engaged and creative Raises employee awareness on how to maintain good physical and mental health at work Covers how to work beyond retirement age Presents how to design a work environment that prevents counterproductive behaviors Covers work-life balance and how it can affect work This book is aimed at professionals, postgraduate students, scientists, and practitioners in the fields of work and health psychology, management, occupational health and safety, and human resource management.

Vast global resources are ploughed into the delivery of treatment interventions ranging from diet and lifestyle advice to complex surgery. In all cases, whatever the intervention, unless the recipient is engaged with the process and understands why the intervention has been offered and the part they play in its success, compliance is an issue. Even where the individual does engage and understand, he or she may choose not to comply. Non-compliance is estimated to cost the pharma industry US$70 billion per year. No figures exist for the cost to healthcare insurers and public health but non-compliance is undoubtedly one of the top five issues facing both drug developers and healthcare providers. During clinical trials, non-compliance undermines the accuracy of the data generated from the whole trial as well as particular aspects such as the efficacy of different dosages. This book explores the key factors which drive compliance and the part that healthcare professionals can play in improving this, with the key underlying goal of improving public health in its broadest sense.

A succinct guide to a Human Factors programme of work This book provides a reference for project managers to assist in identifying the key rudiments of good Human Factors design. It is intended to be used in conjunction with an appointed Human Factors manager as part of a detailed design programme, read by all engineers and designers in order to establish a wide understanding across the whole team of the importance of Human Factors. Human Factors in Military and Industrial Control Room Design offers succinct advice, tailored for rapid injection into complex Human Factors programmes, together with applicability to any control room design, military or industrial. Applications include warship control rooms, command centres, fire and accident response centres, chemical plants, nuclear installations, oil rigs, refineries and other similar industries. Key features: * A template for a thorough Human Factors programme of work. * Applicability to any control room design. * Aims to address operator workload and optimise system performance, comfort and safety. * Can save significant costs by optimised system integration and enhanced system operation. It is advised that project managers use Human Factors in Military and Industrial Control Room Design as a template to develop a control room "Operating Philosophy" and "Human Computer Interface (HCI) Style Guide" for their own purposes within the constraints of their specific industry.

The safety case and its associated reports are quickly becoming not only a mechanism for achieving safety goals, but also a valuable decision-support asset, and a vital industrial liability management tool. Recent developments in industry have led to safety cases being frequently required as contractual deliverables as part of large and complex commercial programmes. A safety case consists of a rational argument and detailed evidence to justify and demonstrate that a system or product is tolerably safe in its use, and that it has a management programme to ensure that this remains so. The safety case report is the snap-shot presentation of the arguments and evidence demonstrating the contemporary safety performance of the system and the programme that is in place. This book, written from personal experience and reference, provides a concentrated source document for assessing and constructing safety cases and safety case reports - from understanding their purposes, through their development and on to their presentation.

This book provides an authoritative and practical guide to the assessment, management, treatment and care of pilots and other professional groups within aviation; covering a range of relevant topics, for health and human resources practitioners working in the airline industry. Pilot mental health has, hitherto, been regarded as a specialist topic in aviation medicine. Consequently, practitioners and researchers alike have been forced to consult specialist journals or seek out a relevant chapter on this topic in a general textbook to develop or update their understanding of the relevant issues. This book seeks to remedy this situation by gathering together all of the relevant insights into a single authoritative source gathered from the leading specialists in the field. It aims to cover all of the main relevant issues including the assessment, care, management and treatment of mental health problems, as well as the prevention of mental health problems among this occupational group.

Completely revised and updated, taking the scientific rigor to a whole new level, the second edition of the Occupational Ergonomics Handbook is now available in two volumes. This new organization demonstrates the enormous amount of advances that have occurred in the field since the publication of the first edition. The second edition not only provides more information but makes it more accessible. Each volume narrows the focus while broadening the coverage, supplying immediate access to important information. One of the most comprehensive sources for ergonomic knowledge available, written by leading experts, providing both sound theory and practical examples, this book is a valuable resource for anyone in the field. Fundamental and Assessment Tools for Occupational Ergonomics merges the frontiers of ergonomics, workplace design, and management issues. The editors have brought together researchers from disciplines such as biomechanics, anthropometry, and cognitive science with pioneering practitioners in industry. They discuss tools of the trade, upper extremity analysis, backs, interventions, management issues, design for ergonomics, principles of product design, band-aid approaches, processing, distribution centers, and service systems. The handbook is a compendium of information authored by top-flight investigators who represent the cutting edge of opinion, research, and interest in the field.

Theory for Education provides a concise and clear introduction to key contemporary theorists, including their lives, major works and ideas. Written for the student in need of a quick introduction or for the scholar brushing up on details, this new volume in the theory4 series presents major thinkers whose work and ideas have shaped critical thinking in our time. Greg Dimitriadis and George Kamberelis underscore the particular relevance of these thinkers for the field of education - their work on education, how others in education have used them and possible future directions for teachers and researchers.

Theory for Education's ease of use, clarity and comprehensive scope will be invaluable for those entering the field.

Adapted from Theory for Religious Studies, by William E. Deal and Timothy K. Beal.

This study examines the dialectic relationship between social inequality and change in the newly democratic South Africa through the lens of paid domestic labor. The complexities of this institution provide an in-depth analysis of the tension between the race and gender priorities of South Africa's new democracy and the lived realities of the majority of its population. Because paid domestic work remains the largest sector of employment for women in South Africa, it is critical to situating the scope of social change in this emergent democracy.
This book presents the first comprehensive study of paid domestic labor since South Africa's 1994 post-apartheid transition. Drawing upon 85 interviews with domestic workers, employers, Parliamentarians, community activists and organizational leaders, this research offers diverse perspectives on the race, class and gender divides that remain integral to social relations in the context of national transition. In contrast, this study also details women's collective agency through the exploration of a critical social policy change shaped by the activism of a new union of domestic workers. Drawing upon extensive fieldwork, this book demonstrates that transformation of social relations remains one of the greatest obstacles to engendering democracy in South Africa.

For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this groundbreaking new development in safety and risk management, where 'success' is based on the ability of organizations, groups and individuals to anticipate the changing shape of risk before failures and harm occur. Featuring contributions from many of the worlds leading figures in the fields of human factors and safety, Resilience Engineering provides thought-provoking insights into system safety as an aggregate of its various components, subsystems, software, organizations, human behaviours, and the way in which they interact. The book provides an introduction to Resilience Engineering of systems, covering both the theoretical and practical aspects. It is written for those responsible for system safety on managerial or operational levels alike, including safety managers and engineers (line and maintenance), security experts, risk and safety consultants, human factors professionals and accident investigators.

This book addresses aspects of human factors in engineering and provides a detailed discussion of novel approaches, systems engineering tools, artificial cognitive systems, and intelligent technologies and automation. It presents applications in diverse areas including digital manufacturing, transportation, infrastructure development, and cybersecurity. This book: Merges the engineering perspective with the human factors and social dimension of Computing and artificial intelligence-based technologies. Covers technological development of human factors engineering and the human dimension in applications across all areas of modern society. Relates to human behavior in the context of technology and systems interactions. Discusses the design and the appropriation of 3D printing techniques in the management of an innovative product system. Presents systems engineering tools, user experience methodologies, artificial cognitive systems, intelligent technologies, and automation. The text is for students, professionals, and researchers in the fields of ergonomics, human factors, industrial engineering, and manufacturing engineering.

Forensic Engineering: The Art and Craft of a Failure Detective synthesizes the current academic knowledge, with advances in process and techniques developed in the last several years, to bring forensic materials and engineering analysis into the 21st century. The techniques covered in the book are applied to the myriad types of cases the forensic engineer and investigator may face, serving as a working manual for practitioners. Analytical techniques and practical, applied engineering principles are illustrated in such cases as patent and intellectual property disputes, building and product failures, faulty design, air and rail disasters, automobile recalls, and civil and criminal cases. Both private and criminal cases are covered as well as the legal obligation, requirements, and responsibilities under the law, particularly in cases of serious injury or even death. Forensic Engineering will appeal to professionals working in failure analysis, loss adjustment, occupational health and safety as well as professionals working in a legal capacity in cases of produce failure and liability-including criminal cases, fraud investigation, and private consultants in engineering and forensic engineering.

Biomechanics applies the laws and techniques of mechanics in the study of biological systems and related phenomena. Biomechanics uses mathematical and computational tools such as model construction of musclo-skeletal system, body fluid circulation, to aid medical diagnosis, therapeutics and surgery planning, designing of prostheses and implants or in tissue engineering. Present book targets specific topics pertaining to the biomechanics of soft tissues. Subjects addressed includes solids and multi-species mixtures as open systems: a continuum mechanics perspective; electro-chemo-mechanical couplings: tissues with a fixed electric charge and growth of biological tissues.

Small and big persons, disabled and elderly, expectant mothers and children. Everyone will fall into one of these categories at least once in their lifetime. In fact, demographics show that at least two of every five people vary from the norm in height, width, and weight at any given time. Yet customarily, designers design for adults of regular size with standard abilities. Written by an expert in human factors and ergonomics, Extraordinary Ergonomics explores designing for population groups that do not meet the customary standards in age, size, and abilities. Underscoring the need for extraordinary ergonomics, the book illustrates various approaches to measuring the characteristics, capabilities, and limitations of those who differ from the norm. It provides the how-tos of designing for people who are smaller, weaker, or bigger, discusses specifically the design for persons with disabilities and the aging population, and covers human factors engineering for expectant mothers and ergonomics for children and teenagers.; The author explains how to assess and determine abilities and needs and demonstrates how to design tools, homes, and environments to make working space safe and livin

Sharon Lang explores sharaf ('honour') as a social construct of Israeli-Palestinian society and how this key concept is inextricably linked to male emotion, identity and action. Providing ethnographic insight into the real life perspective and gendered politics of Israeli-Palestinian people, the book examines how sharaf is interwoven in acts of violence as well as matters of peacemaking. Family honour killings, murders of women by their fathers and brothers are analyzed in order to understand how male identity connects to female sexuality, and how sharaf may move a man to kill. Ultimately, the book illustrates how Palestinians have held onto and recreated indigenous political practices based on social norms and values of sharaf and reconciliation despite the imposition of Israeli systems of control.

This book focuses on the design of displays and user interfaces for the older user. Aging is related to complex mental, physical, and social changes. While conventional wisdom says getting older leads to a decline, the reality is that some capabilities decline with age while others remain stable or increase. This book distills decades of aging research into practical advice on the design of displays. Technology has changed dramatically since the publication of the first edition. This new edition covers cutting-edge technology design such as ubiquitous touchscreens, smart speakers, and augmented reality interfaces, among others.

• Documents experiences of site managers in developing countries to improve the research and practice and ultimately safety performance of the construction industry • Essential reading for construction managers, researchers and academics in the field of safety management, infrastructure delivery and project management

"Real People, Real Problems, Real Solutions" offers a clear introduction to psychoanalytic practice from a Kleinian perspective and shows how the modern Kleinian works with the most taxing and least conforming of their patients.
Illustrated by extensive case material this book:
*reviews Freud's original theoretical concepts and examines Klein's contributions to the field of psychoanalysis, clarifying and comparing the two approaches in the clinical setting.
*identifies and explores who makes up the psychoanalyst's most challenging case load and demonstrates how the Kleinian psychoanalytic approach is helpful to these individuals.
*discusses the current state of traditional methods of training at psychoanalytic institutes, which are shown to be in need of renewal and critical restructuring.
"Real People, Real Problems, Real Solutions" shows how the average psychoanalyst and psychotherapist face many difficult patients in a typical days work. Together with its questioning of what really constitutes psychoanalytic therapy, this is a refreshing read for all practicing and training psychoanalysts and psychotherapists.