This two-volume set addresses a variety of human factors issues and engineering concerns across various real-world applications such as aviation and driving, cybersecurity, and healthcare systems. The contents of these books also present recent theories and methods related to human performance, workload and usability assessment in automated and autonomous systems. In this set, the authors discuss both current and developing topics of advanced automation technologies and present emerging practical challenges. Topics covered include unmanned aerial systems and self-driving cars, individual and team performance, human-robot interaction, and operator selection and training. Both practical and theoretical discussions of modern automated and autonomous systems are provided throughout each of the volumes. These books are suitable for those first approaching the issues to those well versed in these fast-moving areas, including students, teachers, researchers, engineers, and policy makers alike. Volume 1 - Human Performance in Automated and Autonomous Systems: Current Theory and Methods Volume 2 - Human Performance in Automated and Autonomous Systems: Emerging Issues and Practical Perspectives

This study examines the dialectic relationship between social inequality and change in the newly democratic South Africa through the lens of paid domestic labor. The complexities of this institution provide an in-depth analysis of the tension between the race and gender priorities of South Africa's new democracy and the lived realities of the majority of its population. Because paid domestic work remains the largest sector of employment for women in South Africa, it is critical to situating the scope of social change in this emergent democracy.
This book presents the first comprehensive study of paid domestic labor since South Africa's 1994 post-apartheid transition. Drawing upon 85 interviews with domestic workers, employers, Parliamentarians, community activists and organizational leaders, this research offers diverse perspectives on the race, class and gender divides that remain integral to social relations in the context of national transition. In contrast, this study also details women's collective agency through the exploration of a critical social policy change shaped by the activism of a new union of domestic workers. Drawing upon extensive fieldwork, this book demonstrates that transformation of social relations remains one of the greatest obstacles to engendering democracy in South Africa.

Forensic Engineering: The Art and Craft of a Failure Detective synthesizes the current academic knowledge, with advances in process and techniques developed in the last several years, to bring forensic materials and engineering analysis into the 21st century. The techniques covered in the book are applied to the myriad types of cases the forensic engineer and investigator may face, serving as a working manual for practitioners. Analytical techniques and practical, applied engineering principles are illustrated in such cases as patent and intellectual property disputes, building and product failures, faulty design, air and rail disasters, automobile recalls, and civil and criminal cases. Both private and criminal cases are covered as well as the legal obligation, requirements, and responsibilities under the law, particularly in cases of serious injury or even death. Forensic Engineering will appeal to professionals working in failure analysis, loss adjustment, occupational health and safety as well as professionals working in a legal capacity in cases of produce failure and liability-including criminal cases, fraud investigation, and private consultants in engineering and forensic engineering.

Small and big persons, disabled and elderly, expectant mothers and children. Everyone will fall into one of these categories at least once in their lifetime. In fact, demographics show that at least two of every five people vary from the norm in height, width, and weight at any given time. Yet customarily, designers design for adults of regular size with standard abilities. Written by an expert in human factors and ergonomics, Extraordinary Ergonomics explores designing for population groups that do not meet the customary standards in age, size, and abilities. Underscoring the need for extraordinary ergonomics, the book illustrates various approaches to measuring the characteristics, capabilities, and limitations of those who differ from the norm. It provides the how-tos of designing for people who are smaller, weaker, or bigger, discusses specifically the design for persons with disabilities and the aging population, and covers human factors engineering for expectant mothers and ergonomics for children and teenagers.; The author explains how to assess and determine abilities and needs and demonstrates how to design tools, homes, and environments to make working space safe and livin

Sharon Lang explores sharaf ('honour') as a social construct of Israeli-Palestinian society and how this key concept is inextricably linked to male emotion, identity and action. Providing ethnographic insight into the real life perspective and gendered politics of Israeli-Palestinian people, the book examines how sharaf is interwoven in acts of violence as well as matters of peacemaking. Family honour killings, murders of women by their fathers and brothers are analyzed in order to understand how male identity connects to female sexuality, and how sharaf may move a man to kill. Ultimately, the book illustrates how Palestinians have held onto and recreated indigenous political practices based on social norms and values of sharaf and reconciliation despite the imposition of Israeli systems of control.

"Real People, Real Problems, Real Solutions" offers a clear introduction to psychoanalytic practice from a Kleinian perspective and shows how the modern Kleinian works with the most taxing and least conforming of their patients.
Illustrated by extensive case material this book:
*reviews Freud's original theoretical concepts and examines Klein's contributions to the field of psychoanalysis, clarifying and comparing the two approaches in the clinical setting.
*identifies and explores who makes up the psychoanalyst's most challenging case load and demonstrates how the Kleinian psychoanalytic approach is helpful to these individuals.
*discusses the current state of traditional methods of training at psychoanalytic institutes, which are shown to be in need of renewal and critical restructuring.
"Real People, Real Problems, Real Solutions" shows how the average psychoanalyst and psychotherapist face many difficult patients in a typical days work. Together with its questioning of what really constitutes psychoanalytic therapy, this is a refreshing read for all practicing and training psychoanalysts and psychotherapists.

The articles in this special issue examine the relationship between gender identity and second language learning from a variety of perspectives, all of which share a basic grounding in sociocultural theories of learning and poststructural theories of language. "(Re)constructing Gender in a New Voice" presents a range of approaches to questions regarding the role of gender identity in a set of distinct local contexts. In this issue, Guest Editor Juliet Langman contends that an examination of the tensions between past and current ways of expressing identity will allow for continued theorizing on the nature of gender identity and its role in multiple language learning and use.

Written by Dan MacLeod, one of the most experienced practitioners in the field, The Ergonomics Kit for General Industry, Second Edition contains everything you need to set up or improve your workplace ergonomics process. MacLeod describes the financial benefits of workplace ergonomics and ways to think about these tools that make good business sense. He uses case studies that illustrate positive bottom-line results and the actions that led to these results. Down to earth and practical, the information in this book is rooted in what has actually succeeded on the workplace floor. See what's new in the Second Edition: Additional material on the actual process of solving problems Success stories illustrate how the process works under various circumstances and organizational cultures to improve workplace conditions and maximize employee well being and productivity Emphasizes simple, low tech, and low cost approaches Guidance on how to create change and implement new processes Electronic copies of forms and worksheets, PowerPoint presentation, and guide for conducting basic training sessions available on the Internet The book provides practical guidance on the process of identifying good, low cost improvements. It describes best practices from major corporations on setting up committees, establishing priorities, and developing written plans and also covers controversial issues such as job rotation and back belts. The kit includes a multitude of forms: worksheets, checklists, planning guides, employee feedback forms, and a program audit, as well as training handouts, train-the-trainer background, and basic PowerPoint presentations. Drawing on more than 30 years of experience, the author delineates how to set up an effective and successful ergonomics program.

In the fifteen years since the publication of Occupational Ergonomics: Theory and Applications significant advances have been made in this field. These advances include understanding the impact of ageing and obesity on workplace, the role of ergonomics in promoting healthy workplaces and healthy life styles, the role of ergonomic science in the design of consumer products, and much more. The caliber of information and the simple, practical ergonomics solutions in the second edition of this groundbreaking resource, though, haven't changed. See What's New in the Second Edition: Enhanced coverage of ergonomics in the international arena Emerging topics such as Healthcare Ergonomics and economics of ergonomics Coverage of disability management and psychosocial rehabilitation aspects of workplace and its ergonomics implication Current ergonomics solutions from "research to practice" Synergy of healthy workplaces with healthy lifestyles Impact of physical agents on worker health/safety and its control Additional problems with solutions in the appendix The book covers the fundamentals of ergonomics and the practical application of those fundamentals in solving ergonomic problems. The scope is such that it can be used as a reference for graduate students in the health sciences, engineering, technology and business as well as professional practitioners of these disciplines. Also, it can be used as a senior level undergraduate textbook, with solved problems, case studies, and exercises included in several chapters. The book blends medical and engineering applications to solve musculoskeletal, safety, and health problems in a variety of traditional and emerging industries ranging from the office to the operating room to operations engineering.

With the increase of globalization of business and industry, IT products and services are often produced and marketed across geographical cultural boundaries without adequate consideration of culture. There is a high probability that IT products and services developed in one country may not be effectively used in another country, which may hinder their market penetration, sales, and use. Based on research and practice, Cross-Cultural Design for IT Products and Services provides a resource for human factors engineers, designers, and marketing professionals who define and develop IT products and services for the global market. With its extensive review of cross-cultural theory and cross-cultural design literature, it is also a resource for those who are interested in research on cross-cultural design. The book presents an overview of the dimensions of culture that have implications for human information processing and affective response. It examines a set of user interface design guidelines grouped into five areas: language, use of color, icons and images, navigation, and information architecture. Also, it addresses physical ergonomics and anthropometry issues. The text translates theory and guidelines into a practical methodology and discusses how to integrate methods of cross-cultural design into a standard engineering process for product development. The authors review and reappraise theories, models, principles, and techniques for design of IT products and services that will be marketed globally. They provide guidelines for user interface design across North American, Asian, and other cultures. Applying the guidelines within the methodological framework provided will enhance the usability and effectiveness of the IT product or service, and contribute to greater user satisfaction, increased productivity, higher sales, and lower product support costs.

This book is about the past and future of research on the effectiveness of learning networks (also known as "e-learning" or "online learning" or "Web-based learning"). Learning networks are groups of people using computer technology, communicating and collaborating online to build knowledge together. Over the past decade there has been an explosion not only of online courses, but also of studies on them.
In "Learning Together Online: Research on Asynchronous Learning Networks," leading researchers in the field use an integrated theoretical framework, which they call "Online Interaction Learning Theory," to organize what past research shows and where future research is going. It models the variables and processes that are important in determining the relative effectiveness of online learners working to reach a deeper level of understanding by interacting with each other and with the texts under investigation.
Now that there have been hundreds of studies and thousands of courses offered online, what does the empirical evidence show? This book addresses the question directly by presenting what is known from research results about how to design and teach courses effectively online, ranging from the organizational context and characteristics of students to learning theories and research design methods. It also provides a research agenda for the next decade.
"Learning Together Online: Research on Asynchronous Learning Networks" is both a textbook for graduate students and a professional reference for faculty teaching online, researchers conducting studies, and graduate students taking courses about learning technologies who need to know the state of the art of research in thearea of online learning.

This book provides a 'how-to' guide for learning Ecological Interface Design. It takes Ecological Interface Design from a fairly complex process and breaks the process down into smaller chunks, providing guidance and tips along the way. The first half of the book focuses on the basics of learning to do EID while the second half focuses on case studies and explores more complex applications of the approach. The first half has three main chapters, the first on Work Domain Analysis, the second on developing visual forms including a visual thesaurus, and the third on using the Work Domain Analysis to develop a design. Each case study is a rich exploration of multiple examples within a particular domain. The case studies show the analysis and the design for the examples, and then discuss the particular challenges of the domain and how they were handled in the various examples. The domains covered are Transportation Systems, Process Control Systems, Medical Systems, Telecommunication Systems, and Social Systems. Finally the book concludes with a discussion of how EID fits in with other methods currently complementary aspects of EID and other methods.; Burns; Catherine University of Waterl

Now more than ever, the design of systems and devices for effective and safe healthcare delivery has taken center stage. And the importance of human factors and ergonomics in achieving this goal can't be ignored. Underlining the utility of research in achieving effective design, Advances in Human Aspects of Healthcare discusses how human factors and ergonomics principles can be applied to improve quality, safety, efficiency, and effectiveness in patient care. Topics include the design of work environments to improve satisfaction and well-being of patients, healthcare providers, and professionals. The book explores new approaches for improving healthcare devices such as portable ultrasound systems, better work design, and effective communications and systems support. It also examines healthcare informatics for the public and usability for patient users, building on results from usability studies for medical personnel. Several chapters explore quality and safety while others examine medical error for risk factors and information transfer in error reduction. The book provides an integrated review of physical, cognitive, and organizational aspects that facilitates a systems approach to implementation. These features and more allow practitioners to gain a deeper understanding of the issues in healthcare delivery and the role ergonomics and human factors can play in solving them.

This book examines recent advances in theories, models, and methods relevant to automated and autonomous systems. The following chapters provide perspectives on modern autonomous systems, such as self-driving cars and unmanned aerial systems, directly from the professionals working with and studying them. Current theories surrounding topics such as vigilance, trust, and fatigue are examined throughout as predictors of human performance in the operation of automated systems. The challenges related to attention and effort in autonomous vehicles described within give credence to still-developing methods of training and selecting operators of such unmanned systems. The book further recognizes the need for human-centered approaches to design; a carefully crafted automated technology that places the "human user" in the center of that design process. Features Combines scientific theories with real-world applications where automated technologies are implemented Disseminates new understanding as to how automation is now transitioning to autonomy Highlights the role of individual and team characteristics in the piloting of unmanned systems and how models of human performance are applied in system design Discusses methods for selecting and training individuals to succeed in an age of increasingly complex human-machine systems Provides explicit benchmark comparisons of progress across the last few decades, and identifies future prognostications and the constraints that impinge upon these lines of progress Human Performance in Automated and Autonomous Systems: Current Theory and Methods illustrates the modern scientific theories and methods to be applied in real-world automated technologies.

This book is devoted to the examination of emerging practical issues related to automated and autonomous systems. The book highlights the significance of these emergent technologies that determine the course of our daily lives. Each unique chapter highlights human factors and engineering concerns across real-world applications, including matters related to aviation and healthcare, human-robot interaction, transportation systems, cybersecurity and cyber defense. This book also depicts the boundaries that separate humans from machine as we continue to become ever more immersed in and symbiotic with these fast-emerging technologies. Automation, across many occupations, has transitioned the human to a role of monitoring machines, presenting challenges related to vigilance and workload. This book identifies the importance of an approach to automated technology that emphasizes the "human user" at the center of the design process. Features Provides perspectives on the role of the individual and teams in complex technical systems such as aviation, healthcare, and medicine Presents the development of highly autonomous systems related to human safety and performance Examines solutions to human factors challenges presented by modern threats to data privacy and cybersecurity Discusses human perceptual and cognitive capabilities underwriting to the design of automated and autonomous systems * Provides in-depth, expert reviews of context-related developments in automation and human-robot teaming Human Performance in Automated and Autonomous Systems: Emerging Issues and Practical Perspectives applies scientific theory directly to real-world systems where automation and autonomous technology is implemented.

This book compiles the papers presented at the Annual Conference of the Institute of Ergonomics & Human Factors held in April 2010. It embraces a wide range of issues related to ergonomics, reflecting the name change of the Ergonomics Society to the Institute of Ergonomics & Human Factors.

The ubiquitous nature of transport signs on roadways, railways, and in airports can lead to an overload of visual information, yet little research has been done to understand the design and use of such signs from a driver's perspective.

The Human Factors of Transport Signs explores key transport sign research and examines new technologies that are revolutionizing signaling. While concentrating largely on the road environment and general signing issues, the authors also address specific railway and other transport modality topics. International contributors discuss driver psychology and interaction with transport signs as well as the strengths and weaknesses of different types of signs.

This text is designed to be an easily-accessible information source for professionals in transportation design, highway engineering, applied psychology, and human factors, as well as for students preparing to enter these fields.

Features: Summarizes the main findings about transport signs into an easily-accessible resource Covers transport signs in the road, rail, and aviation fields Reviews new technology in the field, including Variable Message Signs and Intelligent Transport Systems Discusses the main evidence detailing the interaction of transport signs and driver behavior

An exploration of how ergonomics can contribute to the solution of important societal and engineering challenges, Advances in Social and Organizational Factors discusses the optimization of sociotechnical systems, including their organizational structures, policies, and processes. It includes coverage of communication, crew resource management, work design, design of working times, teamwork, participatory design, community ergonomics, cooperative work, new work paradigms, organizational culture, virtual organizations, telework, and quality management. The book provides research on urban infrastructures and how to shape urban spaces, including stadiums and museums. It covers warning systems in cars, voice-based interfaces, and the positive effects on manufacturing processes available from health informatics and management systems. Several chapters examine the role human factors can play in counter-terrorism efforts and in interpreting deceptive behaviors. They provide suggestions on how to improve enterprise resource planning systems and stress the importance of lifelong learning, personalized learning, and work-life balance. The book also highlights issues with special populations, detailing how to design and adapt products and work situations for these groups. In addition to exploring the challenges faced in optimizing sociotechnical systems, the book underlines themes that play a role in all the challenges and how they are linked to each other. It concludes with an exploration of emotional ergonomics and the important positive effects of making people happy and healthy. With chapter authors from around the globe, the book supplies a broad look at current challenges and possible solutions.

An examination of the various types of human-modeled technology, Advances in Applied Human Modeling and Simulation not only covers the type of models available, but how they can be applied to solve specific problems. These models provide a representation of some human aspects that can be inserted into simulations or virtual environments and facilitate prediction of safety, satisfaction, usability, performance, and sustainability. Topics include: Anthropometry and human functional data Biomechanics, occupational safety, comfort and discomfort Biometric authentications Driving safety and human performance Enhancing human capabilities through aids or training Fuzzy systems and neural computing Human behavior and risk assessment modeling Integrating software with humans and systems International cooperation in education and engineering research Intelligent agents in decision training Intelligent data and text mining Machine learning and human factors Modeling physical aspects of work Monitoring systems and human decision Psychophysiological indicators of emotion Resilience engineering and human reliability Scenario-based performance in distributed enterprises Special populations Sustainability, earth sciences and engineering System-of-systems architecting and engineering Verification and validation Virtual interactive design and assessment The math and science provides a foundation for visualizations that can facilitate decision making by technical experts, management or those responsible for public policy. In considering a systems perspective and decisions that affect performance, these models provide opportunities for an expanded role of engineers and HF/E specialist

Successful interaction with products, tools, and technologies depends on usable designs, accommodating the needs of potential users and does not require costly training. In this context, Advances in Usability Evaluation Part I discusses emerging concepts, theories, and applications of human factors knowledge focusing on the discovery and understanding of human interaction with products and systems for their improvement. The book covers devices and their interfaces, focusing on optimization of user devices and emphasizing visual and haptic feedback. It then discusses user studies, exploring the limits and capabilities of special populations, particularly the elderly, which can influence the design. It also examines the effect of changes in force and kinematics, physiology, cognitive performance, in the design of consumer products, tools and workplaces. Examining a variety of user-centered evaluation approaches, the concluding chapters details methods for developing products that can improve safety and human performance and at same time, the efficiency of the system. It reports on usability evaluations for different kinds of products and technologies, particularly for cellular phones, earphones, earphone controls, mattresses and pillows, package and professional tools, and service systems. The book provides new methods that enhance performance, expand capabilities, and optimize the fit between people and technology.

This book collects the papers presented at the 7th International Conference on Risk Analysis and Crisis Response (RACR-2019) held in Athens, Greece, on October 15-19, 2019. The overall theme of the seventh international conference on risk analysis and crisis response is Risk Analysis Based on Data and Crisis Response Beyond Knowledge, highlighting science and technology to improve risk analysis capabilities and to optimize crisis response strategy. This book contains primarily research articles of risk issues. Underlying topics include natural hazards and major (chemical) accidents prevention, disaster risk reduction and society resilience, information and communication technologies safety and cybersecurity, modern trends in crisis management, energy and resources security, critical infrastructure, nanotechnology safety and others. All topics include aspects of multidisciplinarity and complexity of safety in education and research. The book should be valuable to professors, engineers, officials, businessmen and graduate students in risk analysis and risk management.

Already a significant human factor issue, trust is an especially hot topic in today's business world where so much of the contact is virtual. Providing the first elaboration on this subject, the authors conduct an interdisciplinary investigation into the many facets of trust as they relate to the design and management of virtual business environments. They explore trust between organizations, between business partners, as well as trust between employer and employee. Involving theory and practice, this work provides the first scientific and systematic evaluation of global trends and practices regarding trust between people in all aspects of their professional lives.

A ground-breaking new book, Beyond Human Error: Taxonomies and Safety Science deconstructs the conventional concept of "human error" and provides a whole new way of looking at accidents and how they might be prevented. Based on research carried out in the rail, nuclear, and defense industries, the authors show how, by concentrating solely on "human error," systems and sociological factors are frequently ignored in contemporary safety science. They also argue that the "information processing" view of human cognition, the foundation of the majority of safety science and ergonomics, is hopelessly simplistic and leads to ineffective or even misguided intervention strategies. Wallace and Ross explore how what they call the "technically rational" view of science can hamper the process of creating a taxonomy of error events, and the implications this has for the current orthodoxy. In laying out the limitations of the "technically rational" viewpoint, they clearly define their own alternative approach. They begin by demonstrating that the creation of reliable taxonomies is crucial and provide examples of how they created such taxonomies in the nuclear and rail industries. They go on to offer a critique of conventional "frequentist" statistics and provide coherent, easy to use alternatives. They conclude by re-analyzing infamous disasters such as theSpace Shuttle Challenger accident to demonstrate how the "standard" view of these events ignores social and distributed factors. The book concludes with a stimulating and provocative description of the implications of this new approach for safety science, and the social sciences as a whole. While providing a clear and intelligible introduction to the theory of human error and contemporary thinking in safety science, Wallace and Ross mount a challenge to the old orthodoxy and provide a practical alternative paradigm.

Marine accidents can occur at any time and everywhere in the world, resulting in loss of life, property, environment and reputation of the companies involved. Preventing accidents and establishing a safer world without accidents is an important agenda for the maritime industry. Since the enforcement of the International Safety Management Code in 1998, companies have taken various kinds of measures to prevent accidents. Unfortunately, measures have been undertaken in a disorganized manner, and have not been effective. Experts of risk management, the safety management system, and accident models have each undertaken accident preventive measures within the scope of their specific fields, but have not looked beyond the realm of their own fields. This book discusses systematic accident prevention by integrating multi-disciplinary expertise based on academic research, the quality management system which has already proved its effectiveness in other fields, and findings of the author's research. In systematic accident prevention, the weaknesses of a system within which accidents and incidents have occurred are viewed by combining scientific accident investigation data based on the International Maritime Organization model and the accident model. The nature of every type of marine accident, such as collisions, groundings, occupational casualties, etc., are derived by combining the accident model and statistical data. System weaknesses are rectified by the risk reduction method of risk management, and the rectified performance is incorporated in improvement in the system by the PDCA cycle, which is the core of the Safety Management System. We can see the weakness in the system and reduce the number of accidents and incidents while utilizing limited resources optimally to prevent accidents and incidents.

Occupational Ergonomics: Engineering and Administrative Controls focuses on prevention of work-related musculoskeletal disorders with an emphasis on engineering and administrative controls. Section I provides knowledge about risk factors for upper and lower extremities at work, while section II concentrates on risk factors for work-related low back disorders. Section III discusses fundamentals of surveillance of musculoskeletal disorders, requirements for surveillance database systems, OSHA Record keeping system, and surveillance methods based on assessment of body discomfort. Section IV focuses on medical management of work-related musculoskeletal disorders, including programs for post-injury management, testing of physical ability for employment decisions, assessment of worker strength and other functional capacities, and applications of ergonomics knowledge in rehabilitation.