This edited book presents an array of approaches on how human factors theory and research addresses the challenges associated with combat identification. Special emphasis is placed on reducing human error that leads to fratricide, which is the unintentional death or injury of friendly personnel by friendly weapons during an enemy engagement. Although fratricide has been a concern since humans first engaged in combat operations, it gained prominence during the Persian Gulf War. To reduce fratricide, advances in technological approaches to enhance combat identification (e.g., Blue Force Tracker) should be coupled with the application of human factors principles to reduce human error. The book brings together a diverse group of authors from academic and military researchers to government contractors and commercial developers to provide a single volume with broad appeal. Human Factors Issues in Combat Identification is intended for the larger human factors community within academia, the military and other organizations that work with the military such as government contractors and commercial developers as well as others interested in combat identification issues including military personnel and policy makers.

Soldier-robot teams will be an important component of future battle spaces, creating a complex but potentially more survivable and effective combat force. The complexity of the battlefield of the future presents its own problems. The variety of robotic systems and the almost infinite number of possible military missions create a dilemma for researchers who wish to predict human-robot interactions (HRI) performance in future environments. Human-Robot Interactions in Future Military Operations provides an opportunity for scientists investigating military issues related to HRI to present their results cohesively within a single volume. The issues range from operators interacting with small ground robots and aerial vehicles to supervising large, near-autonomous vehicles capable of intelligent battlefield behaviors. The ability of the human to 'team' with intelligent unmanned systems in such environments is the focus of the volume. As such, chapters are written by recognized leaders within their disciplines and they discuss their research in the context of a broad-based approach. Therefore the book allows researchers from differing disciplines to be brought up to date on both theoretical and methodological issues surrounding human-robot interaction in military environments. The overall objective of this volume is to illuminate the challenges and potential solutions for military HRI through discussion of the many approaches that have been utilized in order to converge on a better understanding of this relatively complex concept. It should be noted that many of these issues will generalize to civilian applications as robotic technology matures. An important outcome is the focus on developing general human-robot teaming principles and guidelines to help both the human factors design and training community develop a better understanding of this nascent but revolutionary technology. Much of the research within the book is based on the Human Research and Engineering Directorate (HRED), U.S. Army Research Laboratory (ARL) 5-year Army Technology Objective (ATO) research program. The program addressed HRI and teaming for both aerial and ground robotic assets in conjunction with the U.S. Army Tank and Automotive Research and Development Center (TARDEC) and the Aviation and Missile Development Center (AMRDEC) The purpose of the program was to understand HRI issues in order to develop and evaluate technologies to improve HRI battlefield performance for Future Combat Systems (FCS). The work within this volume goes beyond the research results to encapsulate the ATO's findings and discuss them in a broader context in order to understand both their military and civilian implications. For this reason, scientists conducting related research have contributed additional chapters to widen the scope of the original research boundaries.

New chapters and updates highlight the second edition of Laser Safety: Tools and Training. This text provides background information relating to lasers and laser safety, and examines the components of laser work and laser safety from a different perspective. Written by a working laser safety officer, the book considers ways to keep users, as well as those around them, safe. The author encourages readers to think beyond protective eyewear. As it relates to safety, he determines that if eyewear is required, then the laser system is not ideal. This book factors in optics, the vibration elements of the optical table, the power meter, and user training, elements that are not commonly considered in the context of laser safety. It presents ways for users to evaluate the hazards of any laser procedure and ensure that they are following documented laser safety standards. The material serves as a fundamental means or road map for laser users seeking to utilize the safest system possible. What's New in the Second Edition: The second edition provides an inclusion of the Z136.8 Research Laser Standard, and offers updates and an explanation of eye exposure limits (MPE), presents new cases studies, and presents practical example images. It includes coverage of, laser lab design lessons, addresses user facility challenges and laser disposal. Presents case studies of real accidents, preventive measures, and templates for documenting potential laser risks and attendant safety measures Reviews factors often overlooked when one is setting up a laser lab Demonstrates how to investigate a laser incident This text which includes fundamental laser and laser safety information, as well as critical laser use information, is appropriate for both the novice and the seasoned professional.

Bridging an identified gap between research and practice in the domain of risk and organizational learning with respect to human/organizational factors and organizational behaviour, this book highlights the common and recurring threads in contributory factors to accident causation. Based on an extensive research project, it investigates how shipping companies as organizations learn from, filter and give credence/acceptability to differing risk perceptions and how this influences the work culture with special regard to group/team dynamics and individual motivation. The work is presented in the context of the literature regarding conceptual links between risk and the theoretical and operational themes of organizational learning, and in light of interviewees' comments. The themes include processes and structures of knowledge acquisition, information interpretation and distribution, organizational memory and change/adaptation and also levels of learning. The book concludes by discussing some practical implications of the research carried out in various maritime contexts and gives recommendations for the industry and other stakeholders.

This book presents the latest work in the area of naturalistic decision making (NDM) and its extension into the area of macrocognition. It contains 18 chapters relating research centered on the study of expertise in naturalistic settings, written by international experts in NDM and cognitive systems engineering. The objective of the book is to present the reader with exciting new developments in this field of research, which is characterized by its application-oriented focus. The work addresses only real-world problems and issues. For instance, how do multi-national teams collaborate effectively? How can surgeons best be supported by technology? How do detectives make sense of complex criminal cases? In all instances the studies have been carried out on experts within their respective domains. The traditional field of NDM is extended in this work by focusing on macrocognitive functions other than decision making, namely sense-making, coordination and planning. This has broadened the scope of the field. The book also contains a theoretical discussion of the macro-micro distinction. Naturalistic Decision Making and Macrocognition will be relevant to graduate students, researchers and professionals (including professionals and researchers in business, industry and government) who are interested in decision making, expertise, training methods and system design. The material may be used in two ways: theoretically, to advance understanding of the field of naturalistic decision making; and practically, to gain insight into how experts in various domains solve particular problems, understand and deal with issues and collaborate with others.

Neurocognitive and Physiological Factors During High-Tempo Operations features world-renowned scientists conducting groundbreaking research into the basic mechanisms of stress effects on the human body and psyche, as well as introducing novel pharmaceutics and equipment that can rescue or improve maximal performance during stress. Its focus is on the military model as an exemplar for high-stress environments, the best for understanding human performance under stress, both in the short-term as well as in the long-term. The unprecedented demands on the modern soldier include constantly shifting enemy threat levels and tactics, ambiguous loyalties, rapidly evolving weaponry, and the need to amass, comprehend, retain, and act upon large datasets of information. During high-tempo operations, soldiers must maintain superior cognitive and physical skill levels throughout extended periods of little to no sleep. Furthermore, although a soldier fresh from training may perform at peak skill, the effects of cognitive and physical strain and sleeplessness during deployment can impair his or her ability to transfer instructional knowledge to complex real-life situations. It is necessary to understand how intense workloads, both mental and physical, combine with total sleep deprivation to alter soldier situation awareness, decision-making, and physical abilities. The resulting knowledge can be used to design rapid, deployable fitness-for-duty measures, alter training protocols, and assess training efficacy in order to enable decision-makers to act at peak ability during high operations tempo. In addition, dual-use applications of resulting knowledge and technology extend well into the civilian sector, to law-enforcement officers, healthcare professionals, and emergency responders. The book differs from many previous human factors publications by presenting state-of-the-art neuroscience data in a format that is comprehensible and informative for readers of diverse backgrounds. It not only details human behaviors and perception, but also provides concise brain imagery and physiological findings to support its conclusions. In addition, the incorporation of the US Army soldier model of extreme stress and extreme performance demands provides a real-life theme that anchors the scientific, organizational, assessment and response aspects of each chapter. This book synthesizes hard facts with real-life accounts of performing under stress and shows how a large oversight institution like the US Army can measure and improve human factors considerations for its members.

In the last 20 years, technological developments have set new standards in driver-vehicle interaction. These developments effect the entire lifecycle, from the moment a customer enters a dealership to examine a prospective vehicle, to the driving experience during the vehicle lifecycle, and the interaction with other road users and facilities in place. It is such developments, socioeconomic on the one hand, technological on the other, that make Automotive Ergonomics: Driver-Vehicle Interaction an important addition to the literature in this field. The book explores the challenges in research and development of new vehicles brought about by recent advances in theory and practice. Highlighting topics such as Human-Machine Interaction, Advanced Driver Assistance Systems, and the hugely evolving subject of digital human modeling and simulation in automotive applications, the book covers: Best practices and emerging developments Advances in power train technology Ergonomics of electric vehicles Effects of driver distraction, workload, and physical environments Active safety systems Navigation support Vibration and noise perception Health and safety aspects of driving While this area is not new, most of the books available are either too general or out of date. This book presents the latest developments in the field of ergonomics and human factors and discusses their implications to the design of modern and future vehicles, giving you the tools you need for innovation.

Many books focus on individual differences and how those relate to traffic safety such as accident proneness, gender differences, age, alcohol, and the effects of drugs. Others focus on the safety effects regarding the vehicle such as airbags, anti-lock brakes, navigation systems, intelligent cruise control and other new gadgets coming to the vehicle. Even though these topics are undoubtedly important for traffic safety, this book takes a unique approach as it focuses solely on the road environment. Designing Safe Road Systems provides the background for those who want to know more about the effects of road design on driving behaviour. It uses a systems approach to allow a better understanding of why and in what circumstances drivers may commit errors. This understanding will ultimately lead to road systems that prevent (fatal) errors from occurring. The book contains an overview of the current models and theories about human performance and human behaviour in traffic that are relevant for all those involved in designing safe road systems. The central theme of this book is how design principles can reduce the probability of an error while driving. The authors demonstrate how knowledge of human factors helps a road authority to better understand how road users behave. They argue that in many cases the design of the environment can be further adjusted to human capabilities, and that safety should be considered a system property to be built into the road system.

Having an accurate understanding of what is going on is a key commodity for teams working within military systems. 'Situation awareness' (SA) is the term that is used within human factors circles to describe the level of awareness that operators have of the situation that they are engaged in; it focuses on how operators develop and maintain a sufficient understanding of 'what is going on' in order to achieve success in task performance. Over the past two decades, the construct has become a fundamental theme within the areas of system design and evaluation and has received considerable attention from the human factors research community. Despite this, there is still considerable debate over how SA operates in complex collaborative systems and how SA achievement and maintenance is best supported through system, procedure and interface design. This book focuses on the recently developed concept of distributed situation awareness, which takes a systems perspective on the concept and moves the focus on situation awareness out of the heads of individual operators and on to the overall joint cognitive system consisting of human and technological agents. Situation awareness is viewed as an emergent property of collaborative systems, something that resides in the interaction between elements of the system and not in the heads of individual operators working in that system. The first part of the book presents a comprehensive review and critique of existing SA theory and measurement approaches, following which a novel model for complex collaborative systems, the distributed SA model, and a new modelling procedure, the propositional network approach, are outlined and demonstrated. The next part focuses on real-world applications of the model and modelling procedure, and presents four case studies undertaken in the land warfare, multinational warfare and energy distribution domains. Each case study is described in terms of the domain in question, the methodology employed, and the findings derived in relation to situation awareness theory. The third and final part of the book then concentrates on theoretical development, and uses the academic literature and the findings from the case study applications to validate and extend the distributed SA model described at the beginning of the book. In closing, the utility of the distributed SA model and modeling procedure are outlined and a series of initial guidelines for supporting distributed SA through system design are articulated.

Fratricide has been defined as firing on your own forces, when mistaking them for enemy forces, which results in injury or death. Rates of fratricide incidence have been steadily increasing and the complexity of the contemporary operating environment may lead to a continuation of this trend. Although the majority of research into fratricide has focused on the development of technological decision aids, recent explorations highlight the need to emphasise the social aspects within a socio-technical framework. This book presents and validates, via the use of case studies, a model of teamwork and decision-making factors that are associated with incidents of fratricide. In summary, it offers a review and evaluation of contemporary theoretical perspectives on teamwork and fratricide, as well as a range of accident analysis approaches. A novel theory of fratricide is then presented followed by a new methodology for assessing fratricide. Naturalistic case studies of teams are undertaken in the military domain. These studies illustrate the approach and offer early validation evidence. In closing, the book presents a series of principles designed to reduce the likelihood of fratricide in the future.

Understanding the conditions under which variability in performance may arise, and the processes related to its emergence, gives us insight into the development of techniques for improving the quality of performance. Variability in Human Performance details the scientific and the practical implications of human performance variability by providing a broad perspective on how and why such variability occurs across a number of disciplinary domains. The text takes an approach that rests upon the idea of context, or design, specificity in performance, namely that variability in performance is closely referenced to design factors in the environment in which performance is occurring. An exploration of the link between variability and related processes, the book introduces a comprehensive framework for understanding human performance variability, presented in terms of how human control of behavior is closely tied to design factors in the performance environment. The authors introduce empirical evidence, as well as practical examples and application areas, in support of this framework. The book begins with coverage of neurobiological and biomechanical basis of movement variability, then examines rich and extensive empirical evidence available for context specificity in cognitive performance and learning, as a basis for cognitive performance variability. The book then reviews the evidence for context specificity in: Student learning Displaced feedback conditions Human error behavior Affective performance Social and team performance The authors also explore work performance as influenced by complex sociotechnical systems and as a basis for performance variability, applying control systems concepts to an interpretation of the nature and basis of performance variability in all of these domains. They conclude by taking an evolutionary perspective on the origins and behavioral significance of human performance variability. The book then provides strategies on how individuals, groups, and organizations can significantly reduce variability in human performance that often leads to systems failures.

Military command and control is not merely evolving, it is co-evolving. Technology is creating new opportunities for different types of command and control, and new types of command and control are creating new aspirations for technology. The question is how to manage this process, how to achieve a jointly optimised blend of socio and technical and create the kind of agility and self-synchronisation that modern forms of command and control promise. The answer put forward in this book is to re-visit sociotechnical systems theory. In doing so, the problems of 21st century command and control can be approached from an alternative, multi-disciplinary and above all human-centred perspective. Human factors (HF) is also co-evolving. The traditional conception of the field is to serve as a conduit for knowledge between engineering and psychology yet 21st century command and control presents an altogether different challenge. Viewing military command and control through the lens of sociotechnical theory forces us to confront difficult questions about the non-linear nature of people and technology: technology is changing, from platform centric to network centric; the interaction with that technology is changing, from prescribed to exploratory; and complexity is increasing, from behaviour that is linear to that which is emergent. The various chapters look at this transition and draw out ways in which sociotechnical systems theory can help to understand it. The sociotechnical perspective reveals itself as part of a conceptual toolkit through which military command and control can be transitioned, from notions of bureaucratic, hierarchical ways of operating to the devolved, agile, self-synchronising behaviour promised by modern forms of command and control like Network Enabled Capability (NEC). Sociotechnical system theory brings with it a sixty year legacy of practical application and this real-world grounding in business process re-engineering underlies the entire book. An attempt has been made to bring a set of sometimes abstract (but no less useful) principles down to the level of easy examples, design principles, evaluation criteria and actionable models. All of these are based on an extensive review of the current state of the art, new sociotechnical/NEC studies conducted by the authors, and insights derived from field studies of real-life command and control. Time and again, what emerges is a realisation that the most agile, self-synchronising component of all in command and control settings is the human.

Many complex systems in civil and military operations are highly automated with the intention of supporting human performance in difficult cognitive tasks. The complex systems can involve teams or individuals working on real-time supervisory control, command or information management tasks where a number of constraints must be satisfied. Decision Making in Complex Environments addresses the role of the human, the technology and the processes in complex socio-technical and technological systems. The aim of the book is to apply a multi-disciplinary perspective to the examination of the human factors in complex decision making. It contains more than 30 contributions on key subjects such as military human factors, team decision making issues, situation awareness, and technology support. In addition to the major application area of military human factors there are chapters on business, medical, governmental and aeronautical decision making. The book provides a unique blend of expertise from psychology, human factors, industry, commercial environments, the military, computer science, organizational psychology and training that should be valuable to academics and practitioners alike.

Written by international contributors, Learning Curves: Theory, Models, and Applications first draws a learning map that shows where learning is involved within organizations, then examines how it can be sustained, perfected, and accelerated. The book reviews empirical findings in the literature in terms of different sources for learning and partial assessments of the steps that make up the actual learning process inside the learning curve. Traditionally, books on learning curves have focused either on cost accounting or production planning and control. In these books, the learning curve has been treated as a forecasting tool. This book synthesizes current research and presents a clear picture of organizational learning curves. It explores how organizations improve other measures of organizational performance including quality, inventory, and productivity, then looks inside the learning curve to determine the actual processes through which organizations learn.

Macrocognition Metrics and Scenarios: Design and Evaluation for Real-World Teams translates advances by scientific leaders in the relatively new area of macrocognition into a format that will support immediate use by members of the software testing and evaluation community for large-scale systems as well as trainers of real-world teams. Macrocognition is defined as how activity in real-world teams is adapted to the complex demands of a setting with high consequences for failure. The primary distinction between macrocognition and prior research is that the primary unit for measurement is a real-world team coordinating their activity, rather than individuals processing information, the predominant model for cognition for decades. This book provides an overview of the theoretical foundations of macrocognition, describes a set of exciting new macrocognitive metrics, and provides guidance on using the metrics in the context of different approaches to evaluation and measurement of real-world teams.

Assessing Command and Control Effectiveness: Dealing with a Changing World offers a description of the current state of Command and Control (C2) research in imperfect settings, showing how a research process should assess, analyse and communicate results to the development cycle of methods, work, manning and C2-technology. Special attention is given to the development of C2 research methods to meet the current and coming needs. The authors also look forward towards a future where effective assessment of C2 abilities are even more crucial, for instance in agile organisations. The purpose of the C2 research is to improve the process and make it more effective while still saving time and money. Research methods have to be chosen carefully to be effective and simple, yet provide results of high quality. The methodological concerns are a major consideration when working under such circumstances. Furthermore, there is often a need for a swift iterative development cycle, and thus a demand to quickly deliver results from the research process. This book explains how field research experimentation can be quick, simple and effective, being able to draw valid conclusions even when sample sizes are small and resources are limited, collecting empirical data using measures and procedures that are minimally intrusive.

The consideration of human factors issues is vital to the mining industry. As in other safety-critical domains, human performance problems constitute a significant threat to system safety, making the study of human factors an important field for improving safety in mining operations. The primary purpose of this book is to provide the reader with a much-needed overview of human factors within the mining industry, in particular to understand the role of human error in mine safety, explaining contemporary risk management and safety systems approaches. The approach taken is multidisciplinary and holistic, based on a model of the systems of work in the mining industry domain. The ingredients in this model include individual operators, groups/teams, technology/equipment, work organisation and the physical environment. Throughout the book, topics such as human error and safety management are covered through the use of real examples and case studies, allowing the reader to see the practical significance of the material presented while making the text rigorous, useful and enjoyable. Understanding Human Error in Mine Safety is written for professionals in the field, researchers and students of mining engineering, safety or human factors.

'Complex sociotechnical systems' are systems made up of numerous interacting parts, both human and non-human, operating in dynamic, ambiguous and safety critical domains. Cognitive Work Analysis (CWA) is a structured framework specifically developed for considering the development and analysis of these complex socio-technical systems. Unlike many human factors approaches, CWA does not focus on how human-system interaction should proceed (normative modelling) or how human-system interaction currently works (descriptive modelling). Instead, through a focus on constraints, it develops a model of how work can be conducted within a given work domain, without explicitly identifying specific sequences of actions (formative modelling). The framework leads the analyst to consider the environment the task takes place within, and the effect of the imposed constraints on the way work can be conducted. It provides guidance through the process of answering the questions of why the system exists, what activities can be conducted within the domain as well as how these activities can be achieved, and who can perform them. The first part of the book contains a comprehensive description of CWA, introducing it to the uninitiated. It then presents a number of applications in complex military domains to explore and develop the benefits of CWA. Unlike much of the previous literature, particular attention is placed on exploring the CWA framework in its entirety. This holistic approach focuses on the system environment, the activity that takes place within it, the strategies used to conduct this activity, the way in which the constituent parts of the system (both human and non-human) interact and the behaviour required. Each stage of this analysis identifies the constraints governing the system; it is contended that through this holistic understanding of constraints, recommendations can be made for the design of system interaction; increasing the ability of users to cope with unanticipated, unexpected situations. This book discusses the applicability of the approach in system analysis, development and evaluation. It provides process to what was previously a loosely defined framework.

This book discusses several methodological problems in traffic psychology which are not currently recognized as such. Summarizing and analyzing the available research, it is found that there are a number of commonly made assumptions about the validity of methods that have little backing, and that many basic problems have not been researched at all. Suggestions are made as to further studies that should be made to address some of these problems. The book is primarily intended for traffic/transport researchers, but should also be useful for specialized education at a higher level (doctoral students and transportation specialists) as well as officials who require a good grasp of methodology to be able to evaluate research.

This book focuses on contemporary human factors issues within the design of soldier systems and describes how they are currently being investigated and addressed by the U.S. Army to enhance soldier performance and effectiveness. Designing Soldier Systems approaches human factors issues from three main perspectives. In the first section, Chapters 1-5 focus on complexity introduced by technology, its impact on human performance, and how issues are being addressed to reduce cognitive workload. In the second section, Chapters 6-10 concentrate on obstacles imposed by operational and environmental conditions on the battlefield and how they are being mitigated through the use of technology. The third section, Chapters 11-21, is dedicated to system design and evaluation including the tools, techniques and technologies used by researchers who design soldier systems to overcome human physical and cognitive performance limitations as well as the obstacles imposed by environmental and operations conditions that are encountered by soldiers. The book will appeal to an international multidisciplinary audience interested in the design and development of systems for military use, including defense contractors, program management offices, human factors engineers, human system integrators, system engineers, and computer scientists. Relevant programs of study include those in human factors, cognitive science, neuroscience, neuroergonomics, psychology, training and education, and engineering.

This edited volume of original chapters brings together researchers from around the world who are exploring the facets of health care organization and delivery that are sometimes marginal to mainstream patient safety theories and methodologies but offer important insights into the socio-cultural and organizational context of patient safety. By examining these critical insights or perspectives and drawing upon theories and methodologies often neglected by mainstream safety researchers, this collection shows we can learn more about not only the barriers and drivers to implementing patient safety programmes, but also about the more fundamental issues that shape notions of safety, alternate strategies for enhancing safety, and the wider implications of the safety agenda on the future of health care delivery. In so doing, A Socio-cultural Perspective on Patient Safety challenges the taken-for-granted assumptions around fundamental philosophical and political issues upon which mainstream orthodoxy relies. The book draws upon a range of theoretical and empirical approaches from across the social sciences to investigate and question the patient safety movement. Each chapter takes as its focus and question a particular aspect of the patient safety reforms, from its policy context and theoretical foundations to its practical application and manifestation in clinical practice, whilst also considering the wider implications for the organization and delivery of health care services. Accordingly, the chapters each draw upon a distinct theoretical or methodological approach to critically explore specific dimensions of the patient safety agenda. Taken as a whole, the collection advances a strong, coherent argument that is much needed to counter some of the uncritical assumptions that need to be described and analyzed if patient safety is indeed to be achieved.

Traffic psychology is a rapidly expanding and broad field within applied psychology with a considerable volume of research activities and a growing network of academic strands of enquiry. The discipline primarily focuses on the behaviour of road users and the psychological processes underlying these behaviours, looking at issues such as cognition, distraction, fatigue, personality and social aspects, often delivering practical applications and educational interventions. Traffic psychology has been the focus of research for almost as long as the motor car has been in existence and was first recognised as a discipline in 1990 when the International Association of Applied Psychology formed Division 13: Traffic and Transportation Psychology. The benefits of understanding traffic psychology are being increasingly recognised by a whole host of organisations keen to improve road safety or minimise health and safety risks when travelling in vehicles. The objective of this volume is to describe and discuss recent advances in the study of traffic psychology, with a major focus on how the field contributes to the understanding of at-risk road-user behaviour. The intended readerships include road-safety researchers from a variety of different academic backgrounds, senior practitioners in the field including regulatory authorities, the private and public sector personnel, and vehicle manufacturers concerned with improving road safety.

While there have been tremendous advances in our scientific understanding of the brain, this work has been largely academic, and often oriented toward clinical publication. Cognitive Neuroscience of Human Systems: Work and Everyday Life addresses the relationship between neurophysiological processes and the performance and experience of humans in everyday life. It samples the vast neuroscience literature to identify those areas of research that speak directly to the performance and experience of humans in everyday settings, highlighting the practical, everyday application of brain science. The book explains the underlying basis for well-established principles from human factors, ergonomics, and industrial engineering and design. It also sheds new light on factors affecting human performance and behavior. This is not an academic treatment of neuroscience, but rather a translation that makes modern brain science accessible and easily applicable to systems design, education and training, and the development of policies and practices. The authors supply clear and direct guidance on the applications of principles from brain science to everyday problems. With discussions of topics from brain science and their relevance to everyday activities, the book focuses on the science, describing the findings and the studies producing these findings. It then decodes how these findings relate to everyday life and how you can integrate them into your work to achieve more effective outcomes based on a fundamental understanding of how the operations of the human brain produce behavior and modulate performance.

Acceptance of new technology and systems by drivers is an important area of concern to governments, automotive manufacturers and equipment suppliers, especially technology that has significant potential to enhance safety. To be acceptable, new technology must be useful and satisfying to use. If not, drivers will not want to have it, in which case it will never achieve the intended safety benefit. Even if they have the technology, drivers may not use it if it is deemed unacceptable, or may not use it in the manner intended by the designer. At worst, they may seek to disable it. This book brings into a single edited volume the accumulating body of thinking and research on driver and operator acceptance of new technology. Bringing together contributions from international experts from around the world, the editors have shaped a book that covers the theory behind acceptance, how it can be measured and how it can be improved. Case studies are presented that provide data on driver acceptance of a wide range of new and emerging vehicle technology. Although driver acceptance is the central focus of this book, acceptance of new technology by operators in other domains, and across cultures, is also investigated. Similarly, perspectives are derived from domains such as human computer interaction, where user acceptance has long been regarded as a key driver of product success. This book comes at a critical time in the history of the modern motor vehicle, as the number of new technologies entering the modern vehicle cockpit rapidly escalates. The goal of this book is to inspire further research and development of new vehicle technology to optimise user acceptance of it; and, in doing so, to maximise its potential to be useful, satisfying to use and able to save human life.

How should we organize our selection or training procedures? In what way can a flight crew mediate problems? How are we to understand reported errors? Mechanisms in the Chain of Safety presents recent findings in aviation psychology, bringing fresh insights to such questions. Aviation psychologists study personnel selection and training; they evaluate the management of flight operations, and ultimately they analyse the things that went wrong. The strong interrelation between these components allows us to talk about a chain of safety. This volume appraises this chain of safety by considering the mechanisms that determine its effectiveness - input mechanisms, coping mechanisms and control mechanisms. Each contribution discusses a component of the chain while the book as a whole emphasizes and illustrates that understanding the connections between these parts is essential for the future. By addressing these issues the book leads to further considerations such as how mistakes are linked to training and how coping mechanisms should help us to understand errors and accidents. Mechanisms in the Chain of Safety will appeal to aviation professionals (human factors experts, safety managers, pilots, ATCOs, air navigation service providers, etc.) and academics, researchers, graduates and postgraduates in human factors and psychology. Although primarily written for the aviation industry, this book will also be of interest to other high-risk dynamic activities that face similar challenges: the need to present effective and safe outcomes to the public in general and the stakeholders in particular.