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Books > Professional & Technical > Technology: general issues > Technical design > Ergonomics
Technology is our conduit of power. In our modern world, technology is the gatekeeper deciding who shall have and who shall have not. Either technology works for you or you work for technology. It shapes the human race just as much as we shape it. But where is this symbiosis going? Who provides the directions, the intentions, the goals of this human-machine partnership? Such decisions do not derive from the creators of technology who are enmeshed in their individual innovations. They neither come from our social leaders who possess only sufficient technical understanding to react to innovations, not to anticipate or direct their progress. Neither is there evidence of some omnipotent 'invisible hand,' the simple fact is that no one is directing this enterprise. In Mind, Machine and Morality, Peter Hancock asks questions about this insensate progress and has the temerity to suggest some cognate answers. He argues for the unbreakable symbiosis of purpose and process, and examines the dangerous possibilities that emerge when science and purpose meet. Historically, this work is a modern-day child of Bacon's hope for the 'Great Instauration.' However, unlike its forebear, the focus here is on human-machine systems. The emphasis centers on the conception that the active, extensive face of modern philosophy is technology. Whatever we are to become is bound up not only in our biology but critically in our technology also. And to achieve rational progress we need to articulate manifest purpose. This book is one step along the purposive road. Drawing together his many seminal writings on human-machine interaction and adapting these works specifically for this collection, Peter Hancock provides real food for thought, delighting readers with his unique philosophical perspective and outstanding insights. This is theoretical work of the highest order and will open minds accordingly.
Human-Centered Design for Mining Equipment and New Technology first introduces Human-Centered Design (HCD) and outlines the benefits of this approach for mining equipment and new technology: HCD is a process that aims to make equipment and systems more usable and acceptable by explicitly focusing on the end-user, their tasks and their work environment/use context. The book outlines three linked areas of mining HCD: key principles, examples of design processes, and what kinds of tools for data collection and evaluation are available. The possible future uses of Human-Centered Design in more fully automated mining are presented, and the role of HCD within wider human system integration are outlined. The 'how to' nature of this book makes it attractive to mining equipment manufacturers, technology developers, mine site personnel, human factors researchers, safety scientists and regulators. Features: Includes an introduction useful to anyone wanting to learn about the field Provides extensive case studies of HCD which also show failures when HCD was not considered Covers cutting edge mining technology- such as proximity detection devices and new mining automation systems Directly outlines the benefits of HCD for the minerals industry Human-Centered Design for Mining Equipment and New Technology, through case studies, provides a much needed guide to undertaking HCD for mining equipment and new technology.
Brain-Computer Interfaces Handbook: Technological and Theoretical Advances provides a tutorial and an overview of the rich and multi-faceted world of Brain-Computer Interfaces (BCIs). The authors supply readers with a contemporary presentation of fundamentals, theories, and diverse applications of BCI, creating a valuable resource for anyone involved with the improvement of people's lives by replacing, restoring, improving, supplementing or enhancing natural output from the central nervous system. It is a useful guide for readers interested in understanding how neural bases for cognitive and sensory functions, such as seeing, hearing, and remembering, relate to real-world technologies. More precisely, this handbook details clinical, therapeutic and human-computer interfaces applications of BCI and various aspects of human cognition and behavior such as perception, affect, and action. It overviews the different methods and techniques used in acquiring and pre-processing brain signals, extracting features, and classifying users' mental states and intentions. Various theories, models, and empirical findings regarding the ways in which the human brain interfaces with external systems and environments using BCI are also explored. The handbook concludes by engaging ethical considerations, open questions, and challenges that continue to face brain-computer interface research. Features an in-depth look at the different methods and techniques used in acquiring and pre-processing brain signals, extracting features, and classifying the user's intention Covers various theories, models, and empirical findings regarding ways in which the human brain can interface with the systems or external environments Presents applications of BCI technology to understand various aspects of human cognition and behavior such as perception, affect, action, and more Includes clinical trials and individual case studies of the experimental therapeutic applications of BCI Provides human factors and human-computer interface concerns in the design, development, and evaluation of BCIs Overall, this handbook provides a synopsis of key technological and theoretical advances that are directly applicable to brain-computer interfacing technologies and can be readily understood and applied by individuals with no formal training in BCI research and development.
Risky Work Environments provides new insights into the multiple and dynamic trajectories of both near misses and mistakes in complex work environments, based on actual case examples. It also studies the interactions between various activity systems or work practices (design, maintenance, incident investigation, regulation, operation) and their consequences for operational performance. The role of rules and regulations is explored, considering the consequences of deviations and the limitations of enforced compliance. Further, the book explains how to search for, think about and act on information about vulnerability, near misses and mistakes in a way that emphasizes accountability in ways that are not punitive but instead responsible, innovative and provide opportunities for learning. Writing from different disciplines and theoretical perspectives, the contributors analyse working in risky environments which include air traffic control, offshore mining, chemical plants, neo-natal intensive care units, ship piloting and emergency call dispatch centres. In each chapter the authors present rich empirical data and their analyses illustrate a variety of ways in which, despite imperfect systems, safety and resilience is created in human action. In the chapters where the focus is on error or mistakes, the analysis undertaken reveals the logic of actions undertaken at the time as well as their constraints. The contributors are all active researchers within their disciplines and come from Australia, Finland, France, Norway and the Netherlands. The book will be of direct interest to safety scientists, researchers and scientists, as well as human factors practitioners working in complex technological systems.
The objective of this book is to report on contemporary trends in the defence research community on trust in teams, including inter- and intra-team trust, multi-agency trust and coalition trust. The book also considers trust in information and automation, taking a systems view of humans as agents in a multi-agent, socio-technical, community. The different types of trust are usually found to share many of the same emotive, behavioural, cognitive and social constructs, but differ in the degree of importance associated with each of them. Trust in Military Teams is written by defence scientists from the USA, Canada, Australia and the UK, under the auspices of The Transfer Cooperation Programme. It is representative of the latest thinking on trust in teams, and is written for defence researchers, postgraduate students, academics and practitioners in the human factors community.
A perennial bestseller, Hazardous Laboratory Chemicals Disposal Guide, Third Edition includes individual entries for over 300 compounds. The extensive list of references has been updated and includes entries for 15 pesticides commonly used in greenhouses. Emphasis is placed on disposal methods that turn hazardous waste material into non-toxic products. These methods fall into several categories, including acid/base neutralization, oxidation or reduction, and precipitation of toxic ions as insoluble solids. The text also provides data on hazardous reactions of chemicals, assisting laboratory managers in developing a plan of action for emergencies such as the spill of any of the chemicals listed.
A leading M.I.T. social scientist and consultant examines five professions - engineering, architecture, management, psychotherapy, and town planning - to show how professionals really go about solving problems. The best professionals, Donald Schoen maintains, know more than they can put into words. To meet the challenges of their work, they rely less on formulas learned in graduate school than on the kind of improvisation learned in practice. This unarticulated, largely unexamined process is the subject of Schoen's provocatively original book, an effort to show precisely how 'reflection-in-action' works and how this vital creativity might be fostered in future professionals.
There is a driving need for naval professionals to focus on human factors issues. The number of maritime accidents is increasing and the chief cause is human error, both by the designer and the operator. Decreasing crew size, lack of experienced operators, operations in higher sea states and fatigue worsen the situation. Automation can be a partial solution, but flawed automated systems actually contribute to accidents at sea. Up to now, there has been no overarching resource available to naval marine vehicle designers and human factors professionals which bridges the gap between the human and the machine in this context. Designers understand the marine vehicle; human factors professionals understand how a particular environment affects people. Yet neither has a practical understanding of the other's field, and thus communicating requirements and solutions is difficult. This book integrates knowledge from numerous sources as well as the advice of a panel of eight recognized experts in the fields of related research, development and operation. The result is a reference that bridges the communications gap, and stands to help enhance the design and operation of all naval marine vehicles.
Ergonomics Analysis and Problem Solving is a powerful software tool that helps you streamline the process of producing a comprehensive ergonomics analysis. The program was designed around the three major steps involved in the ergonomics analysis process, which include arriving at a concise job description in a task format, identifying specific ergonomic hazards, and examining possible interventions in a logical and orderly manner.
Work has never been as safe as it seems today. Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. At the same time, progress on safety has slowed to a crawl. Many incident- and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters. Bureaucracy and compliance now seem less about managing the safety of the workers we are responsible for, and more about managing the liability of the people they work for. We make workers do a lot that does nothing to improve their success locally. Paradoxically, such tightening of safety bureaucracy robs us of exactly the source of human insight, creativity and resilience that can tell us how success is actually created, and where the next accident may well happen. It is time for Safety Anarchists: people who trust people more than process, who rely on horizontally coordinating experiences and innovations, who push back against petty rules and coercive compliance, and who help recover the dignity and expertise of human work.
This book covers the problem of fidelity in the design of virtual environments with specific reference to the design of vehicle simulators. The default design goal has been on the physical replication of a given real-world environment and, in the case of vehicles, the specific appearance and function of vehicle components. This book discusses that perceptual, rather than physical, fidelity of a virtual environment, should be the design goal and the principal purpose is to produce human behavior. This book provides the rationale and design guidance to maximize perceptual fidelity in the development of virtual environments, and therefore maximize the costeffectiveness as well.
This is a primary text project that combines sustainability development with engineering entrepreneurship and design to present a transdisciplinary approach to modern engineering education. The book is distinguished by extensive descriptions of concepts in sustainability, its principles, and its relevance to environment, economy, and society. It can be read by all engineers regardless of their disciplines as well as by engineering students as they would be future designers of products and systems. This book presents a flexible organization of knowledge in various fields, which allows to be used as a text in a number of courses including for example, engineering entrepreneurship and design, engineering innovation and leadership, and sustainability in engineering design
A Practical Resource for Understanding, Preventing, and Managing Driver Distraction It is estimated that up to 23 percent of crashes and near-crashes are caused by driver distraction, and these figures will likely increase as more and more distractions, both inside and outside the vehicle, compete for driver attention. Driver Distraction: Theory, Effects, and Mitigation gives a comprehensive overview of this issue, outlining the underlying theory of distraction, its effects on driving performance and safety, strategies for mitigating its effects, and directions for future research. It also brings together the wide array of literature on the topic into one, all-inclusive volume. Includes Recommendations for Managing Distractions in the Technological Age This comprehensive volume reviews the full range of distracting activities that occur while driving, and available ergonomic methods, guidelines, and checklists for the measurement and mitigation of driver distraction. It also recommends ways to manage distraction through enhanced data collection and analysis, driver education and training, driver licensing, legislation and enforcement, vehicle design, road design, company policies, and future research. Beneficial for a broad audience, including: Vehicle manufacturers Road transport authorities and safety agencies Traffic and transport engineers Automotive equipment manufacturers and suppliers Company safety managers Standards organizations Transport safety research agencies This work comes at a critical time when road safety authorities are just beginning to recognize the importance of driver distraction as a road safety issue. With balanced and practical guidance, it aims to prevent driver distraction from escalating into an even more significant problem.
The broad and developing scope of human factors and ergonomics - the application of scientific knowledge to improve people s interaction with products, systems and environments - has been illustrated for 28 years by the books which make up the Contemporary Ergonomics series. This book presents the proceedings of the international conference Ergonomics and Human Factors 2014. In addition to being the leading event in the UK that features ergonomics and human factors across all sectors, this is also the annual meeting of the Institute of Ergonomics and Human Factors. Individual papers provide insight into current practice, present new research findings and form an invaluable reference source. The volumes provide a fast track for the publication of suitable papers from international contributors, with papers being subject to peer review since 2009 and selected by the conference programme committee.A wide range of topics are covered in these proceedings including workload, human capability, systems, product design, manufacturing systems, behaviour change, health and wellbeing, organisational culture, smart environments and sustainability, transport and musculoskeletal disorders. As well as being of interest to mainstream ergonomists and human factors specialists, Contemporary Ergonomics and Human Factors will appeal to all those who are concerned with people's interactions with their working and leisure environment including designers, manufacturing and production engineers, health and safety specialists, occupational, applied and industrial psychologists, and applied physiologists.
As ubiquitous as the atmosphere, intelligent adaptive systems (IASs) surround us in our daily lives. When designed well, these systems sense users and their environments so that they can provide support in a manner that is not only responsive to the evolving situation, but unnoticed by the user. A synthesis of recent research and developments on IASs from the human factors (HF) and human-computer interaction (HCI) domains, Intelligent Adaptive Systems: An Interaction-Centered Design Perspective provides integrated design guidance and recommendations for researchers and system developers. The book explores a recognized lack of integration between the HF and HCI research communities, which has led to inconsistencies between the research approaches adopted, and a lack of exploitation of research from one field by the other. The authors integrate theories and methodologies from these domains to provide design recommendations for human-machine developers. They then establish design guidance through the review of conceptual frameworks, analytical methodologies, and design processes for intelligent adaptive systems. The book draws on case studies from the military, medical, and distance learning domains to illustrate intelligent system design to examine lessons learned. Outlining an interaction-centered perspective for designing an IAS, the book details methodologies for understanding human work in complex environments and offers understanding about why and how optimizing human-machine interaction should be central to the design of IASs. The authors present an analytical and design methodology as well as an implementation strategy that helps you choose the proper design framework for your needs.
This volume provides an exceptional perspective on the nature, evolution, contributions and future of the field of Cognitive Systems Engineering (CSE). It is a resource to support both the teaching and practice of CSE. It accomplishes this through its organization into two complementary approaches to the topic. The first is an historical perspective: In the retrospections of leaders of the field, what have been the seminal achievements of cognitive human factors? What are the "lessons learned" that became foundational to CSE, and how did that foundation evolve into a broader systems view of cognitive work? The second perspective is both pedagogical and future-looking: What are the major conceptual issues that have to be addressed by CSE and how can a new generation of researchers be prepared to further advance CSE? Topics include studies of expertise, cognitive work analysis, cognitive task analysis, human performance, system design, cognitive modeling, decision making, human-computer interaction, trust in automation, teamwork and ecological interface design. A thematic focus will be on systems-level analysis, and such notions as resilience engineering and systems-level measurement. The book features broad coverage of many of the domains to which CSE is being applied, among them industrial process control, health care, decision aiding and aviation human factors. The book's contributions are provided by an extraordinary group of leaders and pathfinders in applied psychology, cognitive science, systems analysis and system design. In combination these chapters present invaluable insights, experiences and continuing uncertainties on the subject of the field of CSE, and in doing so honor the career and achievements of Professor David D. Woods of Ohio State University.
Prevention of Accidents at Work collects papers presented at the 9th International Conference on the Prevention of Accidents at Work (WOS 2017) held in Prague, Czech Republic, on October 3-6, 2017, organized by the VSB-Technical University of Ostrava. The conference on current issues within occupational safety is organized under the umbrella of Workingonsafety.net (WOS.net). WOS.net is an international network of decision-makers, researchers and professionals responsible for the prevention of accidents and trauma at work. The network aims to bring accident prevention experts together in order to facilitate the exchange of experience, new findings and best practices between different countries and sectors. WOS.net is supported by the European Agency for Safety and Health at Work (EU-OSHA). The overall theme is safety management complexity in a changing society, with the motto: Do we need a holistic approach? Underlying topics include: Foundations of safety science: theories, principles, methods and tools; Research to practice: achievements, lessons learned and challenges; Risk management and safety culture: case studies, best practices and further needs; Safety regulation: reasonable practicable approach; Education and training: prerequisite for safety; Complexity and safety: multidisciplinarity and inter-stakeholder views. Prevention of Accidents at Work should be valuable to researchers, policy makers, safety professionals, labor inspectors, labor administrators and other experts in the prevention of occupational accidents.
Loaded with information on the design of work systems, workplaces, and workstations as well as human anthropometics, Ergonomics for Beginners: A Quick Reference Guide, Third Edition provides a useful quick reference and valuable tool for novices and experienced professionals alike. Retaining the features that made each previous edition a bestseller, the authors have meticulously revised the information to address rapid developments in information and communications technology, offering ergonomics advice on topics such as wireless, remote, and hands-free controls, website design, mobile interaction, and virtual offices. Understand the Utility and Limitations of Modern Technology In their trademark, eloquent style, the authors explain the application of a human-centered approach to the design, testing, and evaluation of work systems by considering the interrelated set of physical, cognitive, social, organizational, and other relevant human factors. Their elemental, but comprehensive, treatment of the subject matter provides an authoritative and archival reference of basic theoretical and practical knowledge that will help enhance human performance and reduce the undesirable effects and unintended consequences of many human interactions with technology and the organizational environment. Small enough to carry along to work sites, with simple and clear illustrations, the book examines how to improve performance and reduce the undesirable effects and unintended consequences of many human interactions with technology and the work environment.
The first edition of Handbook of Human Factors and Ergonomics in Health Care and Patient Safety took the medical and ergonomics communities by storm with in-depth coverage of human factors and ergonomics research, concepts, theories, models, methods, and interventions and how they can be applied in health care. Other books focus on particular human factors and ergonomics issues such as human error or design of medical devices or a specific application such as emergency medicine. This book draws on both areas to provide a compendium of human factors and ergonomics issues relevant to health care and patient safety. The second edition takes a more practical approach with coverage of methods, interventions, and applications and a greater range of domains such as medication safety, surgery, anesthesia, and infection prevention. New topics include: work schedules error recovery telemedicine workflow analysis simulation health information technology development and design patient safety management Reflecting developments and advances in the five years since the first edition, the book explores medical technology and telemedicine and puts a special emphasis on the contributions of human factors and ergonomics to the improvement of patient safety and quality of care. In order to take patient safety to the next level, collaboration between human factors professionals and health care providers must occur. This book brings both groups closer to achieving that goal.
Combining emerging concepts, theories, and applications of human factors knowledge, this volume focuses on discovery and understanding of human performance issues in complex systems, including recent advances in neural basis of human behavior at work (i.e. neuroergonomics), training, and universal design. The book is organized into ten sections that focus on the following subject matters: I: Neuroergonomics: Workload Assessment II: Models and Measurement in Neuroergonomics III: Neuroergonomics and Human Performance IV: Neuroergonomics and Training Issues V: Trainees: Designing for Those in Training VI: Military Human Factors: Designing for Those in the Armed Forces VII: New Programs/New Places: Designing for Those Unfamiliar with Human Factors VIII: Universal Design: Designing to Include Everyone IX: Designing for People with Disabilities X: Children and Elderly: Designing for Those of Different Ages Sections I through IV of this book focus on neuroscience of human performance in complex systems, with emphasis on the assessment and modeling of cognitive workload, fatigue, and training effectiveness. Sections V through X concentrate on applying human factors to special populations, with the caveat that the design information may not generalize to (or be of interest to) other populations. This broadens the conventional definition which limits special populations to those who have limitations in their functional abilities, i.e. those with chronic disabilities due to illness, injury, or aging. Thus, special populations can incorporate certain investigations and designs focused on military, students, or even developing countries and those naive to the field of human factors, as well as those who are affected by disabilities and aging (both young and old). Many chapters of this book focus on analysis, design, and evaluation of challenges affecting students, trainees, members of the military, persons with disabilities, and universal design. In general, the chapters are organized to move from a more general, to a more specialized application. For example, the subtopics for those with disabilities include designing websites, workstations, housing, entrepreneur training, communication strategies, products, environments, public transportation systems, and communities. This book is of special value to a large variety of professionals, researchers and students in the broad field of human performance who are interested in neuroergonomics, training effectiveness, and universal design and operation of products and processes, as well as management of work systems in contemporary society. We hope this book is informative, but even more - that it is thought provoking. We hope it inspires, leading the reader to contemplate other questions, applications, and potential solutions in creating designs that improve function, efficiency, and ease-of-use for all. Seven other titles in the Advances in Human Factors and Ergonomics Series are: Advances in Human Factors and Ergonomics in Healthcare Advances in Applied Digital Human Modeling Advances in Cross-Cultural Decision Making Advances in Cognitive Ergonomics Advances in Occupational, Social and Organizational Ergonomics Advances in Human Factors, Ergonomics and Safety in Manufacturing and Service Industries Advances in Ergonomics Modeling & Usability Evaluation
In recognition of the importance of road safety as a major health issue, the World Health Organization has declared 2011-2021 the Decade of Safety Action. Several countries in Europe, North America, and Asia have been successful in reducing fatalities and injuries due to road traffic crashes. However, many low-income countries continue to experience high rates of traffic fatalities and injuries. Transport Planning and Traffic Safety: Making Cities, Roads, and Vehicles Safer offers a source book for road safety training courses as well as an introductory textbook for graduate-level courses on road safety taught in engineering institutes. It brings together the international experiences and lessons learned from countries which have been successful in reducing traffic crashes and their applicability in low-income countries. The content is based on lectures delivered during an international course on transportation planning and traffic safety, sponsored annually by the Transportation Research and Injury Prevention Programme (TRIPP) at the Indian Institute of Technology, Delhi. The book is interdisciplinary and aimed at professionals traffic and road engineers, vehicle designers, law enforcers, and transport planners. The authors examine trends in performance of OECD countries and highlight the public health and systems approach of traffic safety with the vulnerable road user in focus. Topics include land use (transportation planning, mobility, and safety), safety education and legislation, accident analysis, road safety research, human tolerance to injury, vehicle design, safety in construction zones, safety in urban areas, traffic calming, public transportation, safety laws and policies, and pre-hospital care of the injured.
This is a practical and comprehensive guide to all aspects of writing about science and technology, including both `how to write' and the practical and commercial aspects of publishing as they affect an author. Special features of technical writing are discussed in detail. It also gives special attention to problems facing writers of instruction manuals in catering for users with a wide range of technical backgrounds.
Despite preemptive preparations, disasters can and do occur. Whether natural disasters, catastrophic accidents, or terrorist attacks, the risk cannot be completely eliminated. A carefully prepared response is your best defense. Handbook of Emergency Response: A Human Factors and Systems Engineering Approach presents practical advice and guidelines on how to plan the coordinated execution of emergency response. A useful tool to mitigate logistical problems that often follow disasters or extreme events, the core of this guide is the role of human factors in emergency response project management. The handbook provides a systematic structure for communication, cooperation, and coordination. It highlights what must be done and when, and how to identify the resources required for each effort. The book tackles cutting-edge research in topics such as evacuation planning, chemical agent sensor placement, and riverflow prediction. It offers strategies for establishing an effective training program for first responders and insightful advice in managing waste associated with disasters. Managing a project in the wake of a tragedy is complicated and involves various emotional, sentimental, reactive, and chaotic responses. This is the time that a structured communication model is most needed. Having a guiding model for emergency response can help put things in proper focus. This book provides that model. It guides you through planning for and responding to various emergencies and in overcoming the challenges in these tasks.
Providing a practical guide to the training and assessment of non-technical skills within high-risk industries, this book will be of direct interest to safety and training professionals working within aviation, healthcare, rail, maritime, and other high-risk industries. Currently, each of these industries are working to integrate non-technical skills into their training and certification processes, particularly in light of increasing international regulation in this area. However, there is no definitive guidance to assist practitioners within these areas with the design of effective non-technical skills training and assessment programs. This book sets out to fully meet this need. It has been designed as a practically focussed companion to the 2008 book Safety at the Sharp End by Flin, O'Connor and Crichton. While Safety at the Sharp End provides the definitive exploration of the need for non-technical skills training, and examines in detail the main components of non-technical skills as they relate to safe operations, the text does not focus on the "nuts and bolts" of designing training and assessment programs. To this end, Training and Assessing Non-Technical Skills: A Practical Guide provides an extension of this work and a fitting companion text.
Current and emerging trends in the domains of health management and the work sector, the abundance of new consumer products pervading the marketplace, and the desires of many older adults to undertake new learning experiences means that older adults, like their younger counterparts, will need to continually engage in new learning and training. Thus, understanding the challenges that older people face when confronted with new learning and training programs and developing potential strategies to overcome them is imperative. A comprehensive state-of-the-science review, Designing Training and Instructional Programs for Older Adults explores a broad range of issues, from the implications of theories of learning for designing instruction for older adults to adapting current perspectives on methods of instructional design to accommodate the capabilities and limitations of older learners. The authors provide an understanding of today's older adults their demographics, their needs, the challenges facing them, and a realistic appraisal of their abilities and limitations as a basis for how current knowledge about training and instructional design should be shaped and applied to best accommodate this population of learners. They discuss topics such as retention and transfer of training, sequencing the order of instruction, e-learning, multimedia training formats, and the assessment and evaluation of training programs from the perspective of issues relevant to older learners. They also highlight the challenges presented by this very heterogeneous group that varies tremendously in backgrounds, skills, knowledge, and abilities. Focusing on how learning occurs, the authors balanced coverage makes the book readable and enlightening across a wide spectrum of professionals and academics, including human factors/ergonomics specialists, gerontologists, managers, educators, undergraduate and graduate students, and the design community. The bo |
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