Vast global resources are ploughed into the delivery of treatment interventions ranging from diet and lifestyle advice to complex surgery. In all cases, whatever the intervention, unless the recipient is engaged with the process and understands why the intervention has been offered and the part they play in its success, compliance is an issue. Even where the individual does engage and understand, he or she may choose not to comply. Non-compliance is estimated to cost the pharma industry US$70 billion per year. No figures exist for the cost to healthcare insurers and public health but non-compliance is undoubtedly one of the top five issues facing both drug developers and healthcare providers. During clinical trials, non-compliance undermines the accuracy of the data generated from the whole trial as well as particular aspects such as the efficacy of different dosages. This book explores the key factors which drive compliance and the part that healthcare professionals can play in improving this, with the key underlying goal of improving public health in its broadest sense.

The safety case and its associated reports are quickly becoming not only a mechanism for achieving safety goals, but also a valuable decision-support asset, and a vital industrial liability management tool. Recent developments in industry have led to safety cases being frequently required as contractual deliverables as part of large and complex commercial programmes. A safety case consists of a rational argument and detailed evidence to justify and demonstrate that a system or product is tolerably safe in its use, and that it has a management programme to ensure that this remains so. The safety case report is the snap-shot presentation of the arguments and evidence demonstrating the contemporary safety performance of the system and the programme that is in place. This book, written from personal experience and reference, provides a concentrated source document for assessing and constructing safety cases and safety case reports - from understanding their purposes, through their development and on to their presentation.

The 12th International Conference on Marine Navigation and Safety of Sea Transportation (TransNav 2017) will take place on June 21-23 in Gdynia, Poland. Main themes of this conference include: electronic navigation, route planning, mathematical models, methods and algorithms, ships manoeuvring, navigational risks, Global Navigation Satellite Systems (GNSS), Automatic Identification System (AIS), marine radar, anti-collision, dynamic positioning, visualization of data, hydrometereological aspects and weather routing, safety at sea, inland navigation, autonomous water transport, communications and global maritime distress and safety system (GMDSS), port ant routes optimum location and magnetic compasses.

This book provides an authoritative and practical guide to the assessment, management, treatment and care of pilots and other professional groups within aviation; covering a range of relevant topics, for health and human resources practitioners working in the airline industry. Pilot mental health has, hitherto, been regarded as a specialist topic in aviation medicine. Consequently, practitioners and researchers alike have been forced to consult specialist journals or seek out a relevant chapter on this topic in a general textbook to develop or update their understanding of the relevant issues. This book seeks to remedy this situation by gathering together all of the relevant insights into a single authoritative source gathered from the leading specialists in the field. It aims to cover all of the main relevant issues including the assessment, care, management and treatment of mental health problems, as well as the prevention of mental health problems among this occupational group.

Applied Ergonomics is a concise text focusing on the practical applications of ergonomics and is derived from the annual, ground-breaking, successful conference of the same name. This is not a conference proceedings but a text of applications, filling a niche in the ergonomics professional market for a book that is strong on the applications side of the field rather than the purely academic. This book covers a range of topics related to applications in engineering, medicine, and health & safety, and incorporates a number of case studies and examples. The book is split into a number of thematic sections which focus on support and service jobs, ergonomics in the office, health management and design. Within these sections are chapters on the use of the Internet, ergonomics programs, and the economics of ergonomics. Those involved with the application of ergonomics techniques will find this collection both informative and interesting.

Safety of Sea Transportation is the second of two Conference Proceedings of TransNav 2017, June 21-23 in Gdynia, Poland. Safety of Sea Transportation will focus on the following themes: Sustainability, intermodal and multimodal transportation Safety and hydrodynamic study of hydrotechnical structures Bunkering and fuel consumption Gases emission, water pollution and environmental protection Occupational accidents Supply chain of blocks and spare parts Electrotechnical problems Ships stability and loading strength Cargo loading and port operations Maritime Education and Training (MET) Human factor, crew manning and seafarers problems Economic analysis Mathematical models, methods and algorithms Fishery Legal aspects Aviation

New Ergonomics Perspective represents a selection of the papers presented at the 10th Pan-Pacifi c Conference on Ergonomics (PPCOE), held in Tokyo, Japan, August 25-28, 2014. The first Pan-Pacific Conference on Occupational Ergonomics was held in 1990 at the University of Occupational and Environmental Health, Japan. The main theme of the PPCOE 1990 was "Searching for Solutions to Occupational Problems." The successful meetings have taken place in 1990 (Kitakyushu, Japan), 1992 (Wuhan, China), 1994 (Seoul, Korea), 1996 (Taipei, Taiwan), 1998 (Kitakyushu, Japan), 2001 (Beijing, China), 2004 (Cairns, Australia), 2007 (Bangkok, Thailand) and 2010 (Kaohsiung, Taiwan). After two decades of collective endeavors, the conferences have established globally recognized excellence in scientific and professional contributions. Now, PPCOE activities are entering a new stage after a quarter century of history. Fortunately, participants of the PPCOE Final in Tokyo are eager to take a first step on the road to its rebirth: the establishment of a new, mature PPCOE. PPCOE pursues ergonomics as a practical science, covering a broad spectrum of up-to-date and comprehensive ergonomics issues. This book was organized into six thematic chapters, including Aging and Occupational Safety, Workplace Ergonomics, Occupational Ergonomics, Healthcare and Special Populations, Human Computer Interaction and Current Issues and Ergonomics Approach.

This special issue contains essays regarding the CHI '95 conference, which featured a panel titled, Discount or Disservice? Discount Usability Analysis: Evaluation at a Bargain Price or Simply Damaged Merchandise? Wayne Gray, who organized the panel, presented a controversial critique of studies that had evaluated various usability evaluation methods (UEMs). The level of interest in this discussion led Gray to propose a review article that dealt with the issues in a more systematic fashion. The resulting essay, written by Gray and his collaborator Marilyn Salzman, conducted an in-depth review of a series of influential studies that used experimental methods to compare a variety of UEMs. Gray and Salzman's analysis was framed using Cook and Campbell's (1979) well-known discussion of various forms of validity. They used this to evaluate numerous details of these comparative studies, and they concluded that the studies fell short on the criteria by which good experimental studies are designed and interpreted.

For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a breakdown or malfunction. The performance of individuals and organizations must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. This definitive new book explores this groundbreaking new development in safety and risk management, where 'success' is based on the ability of organizations, groups and individuals to anticipate the changing shape of risk before failures and harm occur. Featuring contributions from many of the worlds leading figures in the fields of human factors and safety, Resilience Engineering provides thought-provoking insights into system safety as an aggregate of its various components, subsystems, software, organizations, human behaviours, and the way in which they interact. The book provides an introduction to Resilience Engineering of systems, covering both the theoretical and practical aspects. It is written for those responsible for system safety on managerial or operational levels alike, including safety managers and engineers (line and maintenance), security experts, risk and safety consultants, human factors professionals and accident investigators.

Theory for Education provides a concise and clear introduction to key contemporary theorists, including their lives, major works and ideas. Written for the student in need of a quick introduction or for the scholar brushing up on details, this new volume in the theory4 series presents major thinkers whose work and ideas have shaped critical thinking in our time. Greg Dimitriadis and George Kamberelis underscore the particular relevance of these thinkers for the field of education - their work on education, how others in education have used them and possible future directions for teachers and researchers.

Theory for Education's ease of use, clarity and comprehensive scope will be invaluable for those entering the field.

Adapted from Theory for Religious Studies, by William E. Deal and Timothy K. Beal.

Completely revised and updated, taking the scientific rigor to a whole new level, the second edition of the Occupational Ergonomics Handbook is now available in two volumes. This new organization demonstrates the enormous amount of advances that have occurred in the field since the publication of the first edition. The second edition not only provides more information but makes it more accessible. Each volume narrows the focus while broadening the coverage, supplying immediate access to important information. One of the most comprehensive sources for ergonomic knowledge available, written by leading experts, providing both sound theory and practical examples, this book is a valuable resource for anyone in the field. Fundamental and Assessment Tools for Occupational Ergonomics merges the frontiers of ergonomics, workplace design, and management issues. The editors have brought together researchers from disciplines such as biomechanics, anthropometry, and cognitive science with pioneering practitioners in industry. They discuss tools of the trade, upper extremity analysis, backs, interventions, management issues, design for ergonomics, principles of product design, band-aid approaches, processing, distribution centers, and service systems. The handbook is a compendium of information authored by top-flight investigators who represent the cutting edge of opinion, research, and interest in the field.

The role of internal audit is changing. The Sarbanes Oxley legislation in the US and the Combined Code for Corporate Governance in the UK focused on the need to demonstrate the active management of risks and report on this subject to shareholders. Boards of Directors are therefore increasingly requiring their internal audit functions to provide a much higher level of assurance in this regard. Phil Griffiths' Risk-Based Auditing explains the concepts and practice behind a risk-based approach to auditing. He explores the changing environment in both the private and public sectors and the associated legislation and guidance. The book then provides a blueprint for refocusing the internal audit role to embrace risk and to help plan, market, undertake and report a risk-based audit. The text includes a detailed risk-based audit toolkit with 15 sections of tools, techniques and information to enable a risk-based approach to be adopted. This is an essential guide for internal and external auditors seeking to manage the realities of the audit function in the turbulent and fast-changing business environment that has emerged since the end of the last century.

This study examines the dialectic relationship between social inequality and change in the newly democratic South Africa through the lens of paid domestic labor. The complexities of this institution provide an in-depth analysis of the tension between the race and gender priorities of South Africa's new democracy and the lived realities of the majority of its population. Because paid domestic work remains the largest sector of employment for women in South Africa, it is critical to situating the scope of social change in this emergent democracy.
This book presents the first comprehensive study of paid domestic labor since South Africa's 1994 post-apartheid transition. Drawing upon 85 interviews with domestic workers, employers, Parliamentarians, community activists and organizational leaders, this research offers diverse perspectives on the race, class and gender divides that remain integral to social relations in the context of national transition. In contrast, this study also details women's collective agency through the exploration of a critical social policy change shaped by the activism of a new union of domestic workers. Drawing upon extensive fieldwork, this book demonstrates that transformation of social relations remains one of the greatest obstacles to engendering democracy in South Africa.

Technological advances in hardware and software provide powerful tools with the potential to design interfaces that are powerful and easy to use. Yet, the frustrations and convoluted "work-arounds" often encountered make it clear that there is substantial room for improvement. Drawn from more than 60 years of combined experience studying, implementing, and teaching about performance in human-technology systems, Display and Interface Design: Subtle Science, Exact Art provides a theoretically-based yet practical guide for ecological display and interface design. Written from the perspective of cognitive systems engineering and ecological interface design, the book delineates how to design interfaces tailored to specific work demands, leverage the powerful perception-action skills of the human, and use powerful interface technologies wisely. This triadic approach (domain, human, interface) to display and interface design stands in sharp contrast to traditional dyadic (human, interface) approaches. The authors describe general principles and specific strategies at length and include concrete examples and extensive design tutorials that illustrate quite clearly how these principles and strategies can be applied. The coverage spans the entire continuum of interfaces that might need to be developed in today's work places. The reason that good interfaces are few and far between is really quite simple: they are extremely difficult to design and build properly. While there are many books available that address display design, most of them focus on aesthetic principles but lack scientific rigor, or are descriptive but not prescriptive. Whether you are exploring the principles of interface design or designing and implementing interfaces, this book elucidates an overarching framework for design that can be applied to the broad spectrum of existing domains.

Intense pressures pose considerable challenges to executives striving to succeed in an environment of increasing volatility, uncertainty, complexity and ambiguity. Today's leaders are constantly fighting to make sense of their changing worlds and to make the right decisions for themselves, their teams and their business. Yet resilience is not a given. It is a dynamic competency that can be cultivated and improved and there is not just one single way to improve the resilience of a manager but actually many different ways on different levels. The author differentiates between personal resilience, the 'resilience field' and aspects of resilient leadership so that leaders can grasp how each relates to the other and how each can be used to enhance personal and collective resilience. He lays out concrete, practical approaches for overcoming obstacles to the development of resilience at all levels-extending the capacity of the individual leader, teams, group, and organizations to sustain themselves in the face of adversity. Leaders can follow the practical steps and strategies, outlined in this guide, to enhance their capacity to withstand hardships and adversity and create an environment in which people within an organization can thrive and grow. The guidance and strategy draws from a model of resilience focused on (a) fundamental human needs as confirmed by neuroscience and (b) the consequences of not meeting these needs. These two pillars of resilience define a leader's capacity to handle change, conflict, and 'dysfunctional beliefs'- the barriers and sticking points that undermine a leader's optimal business performance.

Small and big persons, disabled and elderly, expectant mothers and children. Everyone will fall into one of these categories at least once in their lifetime. In fact, demographics show that at least two of every five people vary from the norm in height, width, and weight at any given time. Yet customarily, designers design for adults of regular size with standard abilities. Written by an expert in human factors and ergonomics, Extraordinary Ergonomics explores designing for population groups that do not meet the customary standards in age, size, and abilities. Underscoring the need for extraordinary ergonomics, the book illustrates various approaches to measuring the characteristics, capabilities, and limitations of those who differ from the norm. It provides the how-tos of designing for people who are smaller, weaker, or bigger, discusses specifically the design for persons with disabilities and the aging population, and covers human factors engineering for expectant mothers and ergonomics for children and teenagers.; The author explains how to assess and determine abilities and needs and demonstrates how to design tools, homes, and environments to make working space safe and livin

Most frauds perpetrated by senior managers take longer to uncover than those by other occupational groups and they steal more. This is a serious problem world-wide. Currently the Red Flag approach is used by auditors to prevent and uncover fraud and in some countries it is statutory. However, the existing approach does not catch managerial fraudsters quickly or very often. In Managerial Fraud, Dr Terry Sheridan reports the findings of her study of fraudulent executives. Her work illuminates the particular methods fraudsters employ to appear more authentic than the average person and reveals two types of executive fraudster with very different behaviours. All this helps to explain why the current Red Flag approach fails to identify potential fraudsters and instead tends to focus on Red Flag executives who are negative characters, but non-fraudulent and accounts for the problem auditors face, who see Red Flag indicators and are obliged to conduct further audits, yet find nothing of substance. During the author's research, the innocent colleagues who worked closely with fraudulent managers have for the first time been interviewed about their experiences and had their impressions analysed, leading to the development of an innovative typology of fraudulent executives based on Impression Management Theory. Better understanding of what Dr Sheridan has uncovered might result in organisations being able to reduce their exposure to fraud perpetrated by their own senior management.

Sharon Lang explores sharaf ('honour') as a social construct of Israeli-Palestinian society and how this key concept is inextricably linked to male emotion, identity and action. Providing ethnographic insight into the real life perspective and gendered politics of Israeli-Palestinian people, the book examines how sharaf is interwoven in acts of violence as well as matters of peacemaking. Family honour killings, murders of women by their fathers and brothers are analyzed in order to understand how male identity connects to female sexuality, and how sharaf may move a man to kill. Ultimately, the book illustrates how Palestinians have held onto and recreated indigenous political practices based on social norms and values of sharaf and reconciliation despite the imposition of Israeli systems of control.

The articles in this special issue examine the relationship between gender identity and second language learning from a variety of perspectives, all of which share a basic grounding in sociocultural theories of learning and poststructural theories of language. "(Re)constructing Gender in a New Voice" presents a range of approaches to questions regarding the role of gender identity in a set of distinct local contexts. In this issue, Guest Editor Juliet Langman contends that an examination of the tensions between past and current ways of expressing identity will allow for continued theorizing on the nature of gender identity and its role in multiple language learning and use.

This book presents research on the determinants of workers' health (physical and mental well-being) and the organization's health (performance and culture). It addresses the impact of psychosocial working conditions on workers' well-being, and their performance, productivity, innovation, and morale at work. Discusses how to manage workers to enable them to be engaged and creative Raises employee awareness on how to maintain good physical and mental health at work Covers how to work beyond retirement age Presents how to design a work environment that prevents counterproductive behaviors Covers work-life balance and how it can affect work This book is aimed at professionals, postgraduate students, scientists, and practitioners in the fields of work and health psychology, management, occupational health and safety, and human resource management.

"Real People, Real Problems, Real Solutions" offers a clear introduction to psychoanalytic practice from a Kleinian perspective and shows how the modern Kleinian works with the most taxing and least conforming of their patients.
Illustrated by extensive case material this book:
*reviews Freud's original theoretical concepts and examines Klein's contributions to the field of psychoanalysis, clarifying and comparing the two approaches in the clinical setting.
*identifies and explores who makes up the psychoanalyst's most challenging case load and demonstrates how the Kleinian psychoanalytic approach is helpful to these individuals.
*discusses the current state of traditional methods of training at psychoanalytic institutes, which are shown to be in need of renewal and critical restructuring.
"Real People, Real Problems, Real Solutions" shows how the average psychoanalyst and psychotherapist face many difficult patients in a typical days work. Together with its questioning of what really constitutes psychoanalytic therapy, this is a refreshing read for all practicing and training psychoanalysts and psychotherapists.

This book is about the past and future of research on the effectiveness of learning networks (also known as "e-learning" or "online learning" or "Web-based learning"). Learning networks are groups of people using computer technology, communicating and collaborating online to build knowledge together. Over the past decade there has been an explosion not only of online courses, but also of studies on them.
In "Learning Together Online: Research on Asynchronous Learning Networks," leading researchers in the field use an integrated theoretical framework, which they call "Online Interaction Learning Theory," to organize what past research shows and where future research is going. It models the variables and processes that are important in determining the relative effectiveness of online learners working to reach a deeper level of understanding by interacting with each other and with the texts under investigation.
Now that there have been hundreds of studies and thousands of courses offered online, what does the empirical evidence show? This book addresses the question directly by presenting what is known from research results about how to design and teach courses effectively online, ranging from the organizational context and characteristics of students to learning theories and research design methods. It also provides a research agenda for the next decade.
"Learning Together Online: Research on Asynchronous Learning Networks" is both a textbook for graduate students and a professional reference for faculty teaching online, researchers conducting studies, and graduate students taking courses about learning technologies who need to know the state of the art of research in thearea of online learning.

This book provides a 'how-to' guide for learning Ecological Interface Design. It takes Ecological Interface Design from a fairly complex process and breaks the process down into smaller chunks, providing guidance and tips along the way. The first half of the book focuses on the basics of learning to do EID while the second half focuses on case studies and explores more complex applications of the approach. The first half has three main chapters, the first on Work Domain Analysis, the second on developing visual forms including a visual thesaurus, and the third on using the Work Domain Analysis to develop a design. Each case study is a rich exploration of multiple examples within a particular domain. The case studies show the analysis and the design for the examples, and then discuss the particular challenges of the domain and how they were handled in the various examples. The domains covered are Transportation Systems, Process Control Systems, Medical Systems, Telecommunication Systems, and Social Systems. Finally the book concludes with a discussion of how EID fits in with other methods currently complementary aspects of EID and other methods.; Burns; Catherine University of Waterl

Biomechanics applies the laws and techniques of mechanics in the study of biological systems and related phenomena. Biomechanics uses mathematical and computational tools such as model construction of musclo-skeletal system, body fluid circulation, to aid medical diagnosis, therapeutics and surgery planning, designing of prostheses and implants or in tissue engineering. Present book targets specific topics pertaining to the biomechanics of soft tissues. Subjects addressed includes solids and multi-species mixtures as open systems: a continuum mechanics perspective; electro-chemo-mechanical couplings: tissues with a fixed electric charge and growth of biological tissues.

Dr Terry A. Sheridan employs a new and unique theoretical perspective to examine how malevolent, tyrannical and mediocre managers commonly use violence in the workplace, not necessarily physical violence, but bullying, overt and covert emotional abuse - all forms of negative behaviour that are damaging to individuals and organisations. The theoretical basis for the author's analysis and prescriptions is the new perspective of Executive Impression Management, which stems from Dr Sheridan's research into the differences between a number of types of executives from their co-workers' point of view. That investigation developed indicators to identify different negative management types and also helped define what has been called respectful management - the sort exercised by those managers who are good stewards. What makes this book unusual is that it is derived from qualitative research and covers an area where hardly any scholarly work has been produced. The author argues that the research methodology employed has resulted in a better understanding of impression management than has hitherto been possible. It addresses the confusion that often abounds regarding who is a good or bad manager and the fact that we can identify bad management through measures of company or organisational performance, but not how and why it went wrong. It will assist the leadership of organisations to make the right decisions about recruitment and promotion and to identify and challenge poor performance effectively.