Disability Management is perceived and understood to be an important approach to reducing the negative impact, for workers and the company, of absence due to illness and accidents, and to assisting those with disabilities to enter or re-enter the workplace. Disability Management has already become established in Canada, Australia, New Zealand, and the USA. Recently European countries have begun to promote the approach in order to reduce illness related expenses and avoid unemployment, early retirement and costs to the welfare state. In Disability Management and Workplace Integration leading researchers from around the World consider the development of Disability Management over the last three decades. They examine the on-going debate about methodology and implementation of disability management strategies and programmes, highlighting the critical debate about the implications of a stricter cost-benefit approach to Disability Management theory and practice. Professionals involved in workplace integration, researchers approaching workplace integration from a variety of perspectives such as sociology; rehabilitative medicine; psychology; education; social policy; and economics, and students on a range of courses, will appreciate this valuable book.

Taking an integrated, systems approach to dealing exclusively with the human performance issues encountered on the flight deck of the modern airliner, this book describes the inter-relationships between the various application areas of human factors, recognising that the human contribution to the operation of an airliner does not fall into neat pigeonholes. The relationship between areas such as pilot selection, training, flight deck design and safety management is continually emphasised within the book. It also affirms the upside of human factors in aviation - the positive contribution that it can make to the industry - and avoids placing undue emphasis on when the human component fails. The book is divided into four main parts. Part one describes the underpinning science base, with chapters on human information processing, workload, situation awareness, decision making, error and individual differences. Part two of the book looks at the human in the system, containing chapters on pilot selection, simulation and training, stress, fatigue and alcohol, and environmental stressors. Part three takes a closer look at the machine (the aircraft), beginning with an examination of flight deck display design, followed by chapters on aircraft control, flight deck automation, and HCI on the flight deck. Part four completes the volume with a consideration of safety management issues, both on the flight deck and across the airline; the final chapter in this section looks at human factors for incident and accident investigation. The book is written for professionals within the aviation industry, both on the flight deck and elsewhere, for post-graduate students and for researchers working in the area.

In the European Union many individuals will partake in drinking a little wine with their lunch or dinner to aid their enjoyment of the meal or as an appetizer for food. Alcohol is also a drug of dependence. Some individuals will drink too much and some of them will become addicted. Access to alcohol, binge drinking, and younger drinkers can lead to unsafe workplaces, absenteeism, fraud and criminal behaviour. Alcohol at Work is a definitive guide to the problem, exploring its nature and scale and providing a complete range of ideas and techniques to help create a policy in the workplace and develop appropriate and effective measures for monitoring and tackling alcohol abuse. The key collective message is solve the problem - take the alcohol, not the person, out of the workplace. In the UK alone, research puts the cost of alcohol abuse in the workplace at AGBP2 billion a year. This is a must-have reference for human resource, occupational health and risk managers, as well as those involved in tackling criminal behaviour such as fraud and violence at work resulting from alcohol abuse and addiction.

Browsing for information is a significant part of most research activity, but many online collections hamper browsing with interfaces that are variants on a search box. Research shows that rich-prospect interfaces can offer an intuitive and highly flexible alternative environment for information browsing, assisting hypothesis formation and pattern-finding. This unique book offers a clear discussion of this form of interface design, including a theoretical basis for why it is important, and examples of how it can be done. It will be of interest to those working in the fields of library and information science, human-computer interaction, visual communication design, and the digital humanities as well as those interested in new theories and practices for designing web interfaces for library collections, digitized cultural heritage materials, and other types of digital collections.

Effective use of driving simulators requires considerable technical and methodological skill along with considerable background knowledge. Acquiring the requisite knowledge and skills can be extraordinarily time consuming, yet there has been no single convenient and comprehensive source of information on the driving simulation research being conducted around the world. A how-to-do-it resource for researchers and professionals, Handbook of Driving Simulation for Engineering, Medicine, and Psychology brings together discussions of technical issues in driving simulation with broad areas in which driving simulation is now playing a role. The chapters explore technical considerations, methodological issues, special and impaired populations, evaluation of in-vehicle and nomadic devices, and infrastructure evaluations. It examines hardware and software selection, visual database and scenario development, independent subject variables and dependent vehicle, environmental, and psychological variables, statistical and biostatistical analysis, different types of drivers, existing and future key-in vehicle devises, and validation of research. A compilation of the research from more than 100 of the world's top thinkers and practitioners, the book covers basic and advanced technical topics and provides a comprehensive review of the issues related to driving simulation. It describes literally hundreds of different simulation scenarios, provides color photographs of those scenarios, and makes available select videos of the scenarios on an accompanying web site, all of which should prove essential for seasoned researchers and for individuals new to driving simulation.

When a venture seems to be faltering, do you persist and hope that things will get better or do you cut your losses? This may be one of the most important decisions business or project owners may ever have to make. Persistence involves the risk of throwing good money (or resources) after bad, but owners may feel they have too much invested to quit now. Escalation in Decision-Making reveals why social scientists believe that owners may not respond rationally to such predicaments. Instead of exiting when the odds are clearly stacked against them, they re-invest and end up compounding their losses - a phenomenon known as escalation of commitment. The authors, Helga Drummond and Julia Hodgson, also introduce the concept of entrapment, a variation whereby decision-makers passively drift towards insolvency as the cost of changing direction becomes too high. So: A* what drives escalation? A* why do some owners quit whilst others persist until the bailiffs arrive? A* what can we learn from owners' mistakes? A* what makes newcomers believe they can succeed where others are conspicuously failing? These questions of behavioural economics are answered using a narrative that analyses decisions made by market traders facing economic extinction. Many highly successful entrepreneurs started their careers in markets - it was once an almost guaranteed route to prosperity - now market traders are struggling to survive. Although the market traders featured are small entrepreneurs, the ubiquitous phenomenon of escalation at the heart of these stories is widely relevant to practitioners such as project managers in large organizations and to those responsible for managing risk in many situations. Rich in case studies involving real business decisions and dilemmas, Escalation in Decision-Making provides an accessible introduction to the application of theory against a background of growing interest in behavioural economics, now being researched and taught in univ

Among the issues discussed in Applied Economics are world population growth and the economic factors governing international migration: issues that are as pertinent today as when the book was originally published. The problems of defining and comparing industrial and general efficiency in different economies are also discussed, using comparative studies from the UK and USA. The opportunities for analysing the pattern of world trade and the reasons for the varying degrees of national dependence on external trade, as well as the concentration of world export in particular channels are also examined.

Healthcare professionals face an increasing threat of litigation from parties whom they have never met in their daily medical practice and who look nothing like the traditional patient. The so-called 'non-patient' may take many forms"for example, a person who is injured or killed by a mentally-ill, physically-disabled or diseased patient; a wrongfully-accused parent in a child neglect/abuse case; or a local authority which is put to the expense of caring for a negligently-treated patient. This book explores the legal principles and conundrums which arise when determining a healthcare professional's liability in negligence towards a wide variety of non-patients. The topic is assuming increasing legal importance and relevance, given the potential for many non-patient claims to give rise to class actions litigation, and in light of the legislative and human rights interventions, and the frequent appellate judicial consideration, which non-patient claims have attracted in recent times. The aim of the book is to have utility for both legal and medical professionals; for academics and students of comparative medical negligence and tort law; and for law reformers who may be interested in adopting certain features of statutory models elsewhere which pertain to some non-patient claims, such as those based upon 'Good Samaritan' conduct. Important parallels or counterpoints from other common law jurisdictions, in which courts and commentators have grappled with the legal complexities of non-patient claims, are also discussed and critically analyzed.

What are the financial and psychological costs of risky behavior in business to the individuals concerned and their organizations? Risky Business provides a perspective on addictive behaviors such as gambling, drug taking and even addiction to work; criminal behaviors such as theft and corruption; and behaviors such as aggression and violence. The authors then look at their implications to employee and organizational health within the context of the workplace environment; an environment that is often synonymous with psychological demands, stress, long hours, overwork and shortages of staff or other essential resources. An essential guide for occupational psychologists, human resource specialists, risk managers and for researchers in this field.

Despite ubiquitous powerful technologies such as networked computers, global positioning systems, and cell phones; human failures in decision-making and performance continue to have disastrous consequences. Electronic Performance Support: Using Digital Technology to Enhance Human Ability, reminds everyone involved in education, training, human performance engineering, and related fields of the enormous importance of this area. Ironically, the more complex technology becomes, the more performance support may be needed, and that's why the extraordinary expertise shared in this book is especially valuable. The authors emphasize the psychological aspects of performance support, the fundamental limitations of human memory, perception, cognition, conation, and psychomotor skills and how they can be reduced through electronic performance support, as one of the most important pursuits of this century. Readers will find the material presented extremely useful because of its generic basis - which underlines much of the contemporary use of electronic technology for supporting people who are engaged in problem-solving activities. At the same time, the book gives examples of the application of electronic performance support in a number of specific domains. Possible future developments for electronic performance support are also discussed. The technological challenges we face today, both globally and locally, are more urgent than most people seem willing to acknowledge, and there is no time to waste putting the ideas expressed in this book into action.

This study explores the reasons behind the different responses of the legal systems of Europe, Japan and the USA in coping with BSE, one of the major food safety crises in recent years. Making reference to the most recent advances on risk perception that cognitive and social sciences, such as legal anthropology and sociology of law, have experimented with, Risk Perception, Culture, and Legal Change examines the role that culture plays in moulding the process of legal change. Attention is focused on the regulative frameworks implemented to guarantee the safety of the food chain against the BSE menace and on the liability responses sketched to compensate the victims of mad cow disease, showing how both these elements have been influenced by the cultural context within which they are situated.

One of the most significant and yet largely overlooked factors influencing performance and workplace problem solving in many large organizations is that of national culture. Managers, and the organizations for which they work, need to be able to understand the influence of cultural values and beliefs on performance in order to identify appropriate solutions; strategies appropriate in one part of the world may be ineffective or even counter-productive in another. Bryan Hopkins' ground breaking book relates the concept of cultural dimensions, as developed by writers such as Hofstede and Trompenaars, to the performance engineering approaches of Gilbert and Mager and Pipe, to show how strategies for solving workplace performance problems need to consider the cultural composition of the workforce. It then provides a practical structure for problem solving within the context of an international, multi-cultural environment. This is a book for both managers working in an international setting or for those in national organizations who are dealing with the challenge of culturally diverse workforces. It's also a book for governments seeking to understand the potential implications of national culture on civilian or even military interventions.

Handbook of Human Factors for Automated, Connected, and Intelligent Vehicles Subject Guide: Ergonomics & Human Factors Automobile crashes are the seventh leading cause of death worldwide, resulting in over 1.25 million deaths yearly. Automated, connected, and intelligent vehicles have the potential to reduce crashes significantly, while also reducing congestion, carbon emissions, and increasing accessibility. However, the transition could take decades. This new handbook serves a diverse community of stakeholders, including human factors researchers, transportation engineers, regulatory agencies, automobile manufacturers, fleet operators, driving instructors, vulnerable road users, and special populations. It provides information about the human driver, other road users, and human-automation interaction in a single, integrated compendium in order to ensure that automated, connected, and intelligent vehicles reach their full potential. Features Addresses four major transportation challenges-crashes, congestion, carbon emissions, and accessibility-from a human factors perspective Discusses the role of the human operator relevant to the design, regulation, and evaluation of automated, connected, and intelligent vehicles Offers a broad treatment of the critical issues and technological advances for the designing of transportation systems with the driver in mind Presents an understanding of the human factors issues that are central to the public acceptance of these automated, connected, and intelligent vehicles Leverages lessons from other domains in understanding human interactions with automation Sets the stage for future research by defining the space of unexplored questions

Hailed on first publication as a compendium of foundational principles and cutting-edge research, The Human-Computer Interaction Handbook has become the gold standard reference in this field. Derived from select chapters of this groundbreaking resource, Human-Computer Interaction: Design Issues, Solutions, and Applications focuses on HCI from a privacy, security, and trust perspective. Under the aegis of Andrew Sears and Julie Jacko, expert practitioners address the myriad issues involved when designing the interactions between users and computing technologies. As expected in a book that begins by pondering "Why we should think before doing," you get an interdisciplinary resource that explores the relationship between people and technology.

This book builds on the authors' previous title Understanding and Managing Risk Attitude but this time looks exclusively at the challenges of understanding and managing those attitudes adopted by groups of people when faced with making decisions that they perceive as risky and important. The book makes the link between risk management and decision-making explicit, building on existing work from the economic and risk psychology schools but taking a pragmatic, practitioner-focused approach that is relevant to all decision-making groups in any situation. The insights in Managing Group Risk Attitude are derived from the authors' own applied research. Details of the research methods and findings are included in the book in support of a practical model and steps to manage risk attitude using applied emotional literacy. Ruth Murray-Webster and David Hillson have written a practical book for all decision-makers, supported by actual research by practitioners and underpinned by the seminal research of leading academics.

This new handbook covers a wide range of engineering skills generally not taught in today's college-level technical programs. New engineers, though technically sound, need to master these other skills upon entering the professional world. Topics covered include teaming, root cause analysis, Lean manufacturing and management, presentation skills, innovation, and change leadership. Based on the author's 30 years of engineering and leadership experience, this work contains a wealth of practical tips and advice, as well as lessons learned the hard way. Portable and concise, the handbook can help new engineers thrive in and enjoy the technical world and their professional careers.

Presenting the Proceedings of the Ergonomics Society's annual conference, the series embraces the wide range of topics covered by ergonomics. Individual papers provide insight into current practice, present new research findings and form an invaluable reference source. A wide range of topics are covered in these proceedings, including Ergonomics, Human Factors and User-Centred Design. It also features related disciplines such as Psychology, Engineering and Physiology. Particular emphasis is given to the utility of these disciplines in improving health, safety, efficiency and productivity. The 2007 Annual Conference features "Human factors at the heart of systems engineering". As well as being of interest to mainstream ergonomists and human factors specialists, Contemporary Ergonomics will appeal to all those who are concerned with the interaction of people with their working and leisure environment including designers, manufacturing and production engineers, health and safety specialists, occupational, applied and industrial psychologists and applied physiologists.

There are numerous psychological studies of pilots and piloting, but little has been done in the way of sociological examination. Commercial aviation is one of the world's biggest industries, yet there are few studies of pilots as social beings and of their place of work, the flight-deck. Developing a sociological understanding of the front-line staff and of the pilots' working environment is an important step to developing a more detailed understanding of this increasingly important sector. This book performs such a function and also adds to our understanding of pilots in general, from those who work for flag carriers to those who fly for regional or corporate jet operators. The readership includes the general public, industry legislators, regulators, managements, employees, trainers, journalists academics and students of (general) sociology, psychology, organisation theory and business management.

This book reviews current health risk communication strategies, and examines and assesses the technical and psycho-sociological tools available to support risk communication plans. It brings together approaches to risk communication from a number of countries and describes the techniques, including drama, storytelling and scenarios that are used to identify and prioritise key communication issues, and to identify policy responses. The book also provides a review of the methods and tools available for risk assessment, risk communication and priority setting, which are relevant not only to practitioners but to health planning more generally, and to many other areas of public health and policy. The discussion of these techniques is supported by case studies, and is concluded by a chapter reflecting on the conceptual and research issues that still need to be addressed. It also proposes new directions for risk communication that key into the public imagination with the aim of gaining their trust and confidence in the risk messages. Communicating Health Risks to the Public: A Global Perspective brings together a wide variety of perspectives on risk communication, from the perspectives of health, anthropology, psychology, and media. It should be of interest not only to those involved in risk assessment or communication but to anyone interested in the role of science and the media in the political process.

People spend increasing amounts of time and effort interacting with complex hardware and software products. Some of the products we interact with are easy to learn and easy to remember. Some are even a pleasure to use. Others are hard to learn, hard to use, and frustrate us at every turn. But it is not just the user that pays the cost in such cases. Poor usability also imposes significant costs on product producers. Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering and user-centred design (UCD) during product development. This book shows how usability and UCD practitioners do this by studying users' needs and abilities, designing the product accordingly, and verifying the design through additional testing with users. Despite the positive return on investment for usability engineering activities, many organizations view usability engineering as a non-critical part of the product development process. This book seeks to change this by relating a number of cases where usability engineering contributed significantly to the solution of a business problem. Evidence is drawn from experiences within a range of private and public sector organizations showing how usability work can best be organized and executed within a business environment. The organizational factors that facilitate or impede the application of usability engineering are also discussed. The book clearly explains the barriers to be overcome as well as highlighting the factors promoting success. A wide range of applications are covered, including web-based e-commerce, medical devices and software, process control management systems, financial services applications, consumer desktop applications and interactive voice response systems. Usability Success Stories provides a valuable guide for business managers and technical staff as well as for practitioners within the field itself.

Written by Dan MacLeod, one of the most experienced practitioners in the field, The Ergonomics Kit for General Industry, Second Edition contains everything you need to set up or improve your workplace ergonomics process. MacLeod describes the financial benefits of workplace ergonomics and ways to think about these tools that make good business sense. He uses case studies that illustrate positive bottom-line results and the actions that led to these results. Down to earth and practical, the information in this book is rooted in what has actually succeeded on the workplace floor. See what's new in the Second Edition: -Additional material on the actual process of solving problems -Success stories illustrate how the process works under various circumstances and organizational cultures to improve workplace conditions and maximize employee well being and productivity -Emphasizes simple, low tech, and low cost approaches -Guidance on how to create change and implement new processes -Electronic copies of forms and worksheets, PowerPoint presentation, and guide for conducting basic training sessions available on the Internet The book provides practical guidance on the process of identifying good, low cost improvements. It describes best practices from major corporations on setting up committees, establishing priorities, and developing written plans and also covers controversial issues such as job rotation and back belts. The kit includes a multitude of forms: worksheets, checklists, planning guides, employee feedback forms, and a program audit, as well as training handouts, train-the-trainer background, and basic PowerPoint presentations. Drawing on more than 30 years of experience, the authordelineates how to set up an effective and successful ergonomics program.

Safety suffers from the variety of methods and models that are used to assess human performance. For example, operation is concerned primarily with human error, while design deals with aligning the system to workload or situational awareness, and the gap between the two disassociates safety assessment from design. As a result, system design creates constraints for the operator working at the sharp-end, which will inevitably lead to human error. Accidents and incidents across all industries have demonstrated the safety significance of this gap. Cognition and Safety provides an integrated view of cognitive human issues to better enhance safety. It combines operational with design-related concepts of cognitive performance to provide an approach for safely managing cognitive issues throughout the lifecycle of a system, from operational to senior management levels. The book will be of direct interest to operational managers, designers, training specialists, safety managers and operational staff dealing with human factors and safety issues; scientists in the area of safety, ergonomics and human factors; regulators dealing with safety and human factors, and practitioners in the field of human reliability.

1) Provides practical examples, including case studies of worldwide issues that can teach valuable lessons relevant both to newly qualified engineers alongside those who are more experienced 2) Covers the key points concisely- in less than 100 pages, providing a summary of everything students hoping to become professional engineers need to know 3) Discusses highly topical issues, with many ethical conduct scandals coming to light in engineering and business more generally 4) References hot topics such as AI and robotics

Occupational Ergonomics: Principles of Work Design focuses on the fundamentals in ergonomics design and evaluation. Divided into two parts, Part I covers the background for the discipline and profession of ergonomics and offers an international perspective on ergonomics. Part II describes the foundations of ergonomics knowledge, including fundamentals of ergonomics, fundamentals of work analysis, and cognitive issues. The authors discuss ergonomics of system design and outline the principles of certification in professional ergonomics. Methods for evaluation of physical workload due to posture (RULA and OWAS), as well as computer-aided human models and other software-based tools for ergonomic analysis and design are reviewed.

Improvements in health care and quality of life in recent years have led to a marked aging of the world's population, especially in well-developed regions. In the near future, this problem will spread to developing countries. The growing need to promote the health and function of aging workers not only presents new challenges, but also provides exciting new opportunities.
The chapters in this book examine methods for diagnosing and evaluating work ability/employability in response to the changing capacity of employment. They set out the issues addressed by occupational health professionals to improve the work ability of elderly employees, and discuss measures to promote their employment. The book derives from a Conference on Aging and Work, held in Japan in September 2001. It will be of particular interest to professionals and students in the fields of occupational health, ergonomics, mechanical engineering, work physiology and industrial psychology.

eBook available with sample pages: 0203218558