Presents detailed focus on what a leader can do, regardless of the level of the leader. Covers remedies for barriers to enabling characteristics to shine. Discusses both quantitative and qualitative measures for the characteristics. Explores the why, what and how of learnable traits and characteristics of individuals-as-leaders.

This anthology brings together voices from industry and academia in a call for elevating the status, identity, value, and influence of technical communicators. Editors Barbara Mirel and Rachel Spilka assert that technical communicators must depart from their traditional roles, moving instead in a more influential and expansive direction. To help readers explore the possibilities, contributions from innovative thinkers and leaders in technical communication propose ways to redefine the field's identity and purposes and to expand the parameters of its work. The chapters included here all point toward new directions for greater growth and influence of the field. Contributors depart from traditional ideas and solutions and discuss new and in some cases radical points, provoking further thought and discussion. Its exploration of fresh territory uncovers new research topics and directions, and provides an examination of both internal, industry-academia relationships and external relationships between technical communicators and other professionals. In its entirety, this collection represents an inclusive vision for the future, targeting such wide-ranging issues as creating effective professional organizations, disseminating research to diverse audiences, transitioning to more influential job roles, exerting leadership in usability, and creating hybrid identities and collaborative programs between industry and academic to support them. The diverse voices from industry and academia will inspire readers to think differently about the discipline's identity and direction, and to build on the ideas they find herein to effect change within their own spheres. As required reading for academics and professionals in technical communication, this collection is a critical step in reshaping and reinvigorating the technical communication field to ensure its survival and growth in the 21st century.

Technological development has changed the nature of industrial production so that it is no longer a question of humans working with a machine, but rather that a joint human machine system is performing the task. This development, which started in the 1940s, has become even more pronounced with the proliferation of computers and the invasion of digital technology in all wakes of working life. It may appear that the importance of human work has been reduced compared to what can be achieved by intelligent software systems, but in reality, the opposite is true: the more complex a system, the more vital the human operator's task. The conditions have changed, however, whereas people used to be in control of their own tasks, today they have become supervisors of tasks which are shared between humans and machines. A considerable effort has been devoted to the domain of administrative and clerical work and has led to the establishment of an internationally based human-computer interaction (HCI) community at research and application levels. The HCI community, however, has paid more attention to static environments where the human operator is in complete control of the situation, rather than to dynamic environments where changes may occur independent of human intervention and actions. This book's basic philosophy is the conviction that human operators remain the unchallenged experts even in the worst cases where their working conditions have been impoverished by senseless automation. They maintain this advantage due to their ability to learn and build up a high level of expertise -- a foundation of operational knowledge -- during their work. This expertise must be taken into account in the development of efficient human-machine systems, in the specification of training requirements, and in the identification of needs for specific computer support to human actions. Supporting this philosophy, this volume *deals with the main features of cognition in dynamic environments, combining issues coming from empirical approaches of human cognition and cognitive simulation, *addresses the question of the development of competence and expertise, and *proposes ways to take up the main challenge in this domain -- the design of an actual cooperation between human experts and computers of the next century.

Most approaches that contribute to the design of life-critical systems almost only consider nominal situations where procedures can be developed and used to achieve satisfactory operations. These kinds of approaches lead to rigid ways of doing things and poorly address the needs for flexibility, especially when things go wrong. It is not a matter of human adaptation but of human systems integration (HSI) flexibility. HSI flexibility requires cross-fertilization of appropriate experiences combined with creativity. This book provides risk-management approaches and methods for combining prevention and design. Features: Discusses risk-management approaches and methods for combining prevention and design Examines a transdisciplinary approach to risk management in design and operations of safer life-critical systems Proposes an approach of work analysis during design, which enables design teams to consider HSI issues early enough to fix organizational problems upstream Teaches the combination of prevention and design for safety management This book gathers and analyzes relevant field data to rationalize human and systems activity in various life-critical environments and workplaces, in a systemic manner, and in a variety of safety domains (e.g., aviation, road, navy, manufacturing, hospital, transportation, defense, sport). It further formalizes and analyzes risk-taking experience, expertise, stories about critical events, and scientific and professional literature data to help engineering designers, managers, and health and safety specialists. The text is primarily written for graduate students and professionals working in the fields of occupational health and safety, ergonomics, human factors, cognitive engineering, and human-system integration.

The availability of electric lighting has changed the lives of people the world over, yet as a major user of electricity it has come under increasing scrutiny in recent years. This scrutiny has focused largely on the environmental consequences, with little consideration of the benefits of lighting. Human Factors in Lighting, Third Edition restores some balance to the discussion by examining the ways in which people interact with lighting. These interactions influence the ability to perform visual tasks; the perception of people, objects, and spaces; human comfort and behavior; as well as human health and safety. It is only by understanding how to use light to achieve these ends that lighting can be provided effectively and efficiently to the benefit of all.

See What s New in the Third Edition:

• New chapters on the non-image-forming system, lighting for pedestrians, light pollution, and lighting and electricity use
• Revision of all other chapters to update them to take into account the advances that have been made in our understanding of the effects of light on people over the last decade
• Integration of the combined effects of light via the visual and non-image-forming systems on performance and perception

The book covers both the visual and the non-visual effects of light on people as well as the benefits of lighting and the costs it imposes on the environment. It details the consequences of exposure to lighting or lighting technology and the role of exposure to light on such basic functions of the body as circadian rhythms. The author combines information from many different sources and integrates them into a coherent overview of lighting practice that can be used to develop better lighting solutions at a lower environmental cost."

Human factors play a critical role in the design and interpretation of remotely sensed imagery for all Earth sciences. Remote Sensing and Cognition: Human Factors in Image Interpretation brings together current topics widely recognized and addressed regarding human cognition in geographic imagery, especially remote sensing imagery with complex data. It addresses themes around expertise including methods for knowledge elicitation and modeling of expertise, the effects of different aspects of realism on the interpretation of the environment, spatial learning using imagery, the effect of visual perspective on interpretation, and a variety of technologies and methods for utilizing knowledge in the analysis of remote sensing imagery. Written by leaders in the field, this book provides answers to the host of questions raised at the nexus of psychology and remote sensing. Academics and researchers with an interest in the human issues surrounding the use of remote sensing data will find this book to be an invaluable resource. The topics covered in this book are useful for both the scientific analysis of remote sensing imagery as well as the design and display of remote sensing imagery to facilitate a variety of other tasks including education and wayfinding. Features Brings together remote sensing, environmental, and computer scientists discussing their work from a psychological or human factors perspective Answers questions related to aesthetics of scientific visualization and mathematical analysis of perceptible objects Explains the perception and interpretation of realistic representations Provides illustrative real-world examples Shows how the features of display symbols, elements, and patterns have clear effects on processes of perception and visual search

Despite continued interest in Cognitive Work Analysis (CWA) techniques for the analysis and design of complex, human-technology systems, few published accounts exist that document all of the five recommended phases of CWA in real world applications. Delineating a work-centered conceptual framework that guides the design of technology, Applications of Cognitive Work Analysis provides the understanding necessary to apply these robust techniques to real world, large scale system design problems in a variety of domains. The book provides a complete CWA analysis for a complex, simulated air traffic control environment and a three phase analysis of an actual healthcare system. It includes detailed applications of work domain, control tasks, and strategies analysis for systems including military command and control, transportation, and emergency management. The contributors present discussions and examples of techniques drawn from research and design traditions other than CWA that can be used to complement and enrich CWA analyses in areas of social and organization analysis, and knowledge and skills analysis. They emphasize important theoretical and application oriented advances in CWA related to the integration of CWA within a larger system design. The concluding chapter examines the progress of CWA as a cognitive engineering tool, then outlines its theoretical underpinnings and a path for the future of this approach. The book demonstrates how these methods can be applied in complex, real world design contexts, subject to constraints of cost, time, and information. It shows the how, when, and where CWA techniques can be integrated into the systems engineering design process and provides concrete evidence for the value that the CWA approach provides in every domain.

Human-Centered Design for Mining Equipment and New Technology first introduces Human-Centered Design (HCD) and outlines the benefits of this approach for mining equipment and new technology: HCD is a process that aims to make equipment and systems more usable and acceptable by explicitly focusing on the end-user, their tasks and their work environment/use context. The book outlines three linked areas of mining HCD: key principles, examples of design processes, and what kinds of tools for data collection and evaluation are available. The possible future uses of Human-Centered Design in more fully automated mining are presented, and the role of HCD within wider human system integration are outlined. The 'how to' nature of this book makes it attractive to mining equipment manufacturers, technology developers, mine site personnel, human factors researchers, safety scientists and regulators. Features: Includes an introduction useful to anyone wanting to learn about the field Provides extensive case studies of HCD which also show failures when HCD was not considered Covers cutting edge mining technology- such as proximity detection devices and new mining automation systems Directly outlines the benefits of HCD for the minerals industry Human-Centered Design for Mining Equipment and New Technology, through case studies, provides a much needed guide to undertaking HCD for mining equipment and new technology.

With the increase of globalization of business and industry, IT products and services are often produced and marketed across geographical cultural boundaries without adequate consideration of culture. There is a high probability that IT products and services developed in one country may not be effectively used in another country, which may hinder their market penetration, sales, and use. Based on research and practice, Cross-Cultural Design for IT Products and Services provides a resource for human factors engineers, designers, and marketing professionals who define and develop IT products and services for the global market. With its extensive review of cross-cultural theory and cross-cultural design literature, it is also a resource for those who are interested in research on cross-cultural design. The book presents an overview of the dimensions of culture that have implications for human information processing and affective response. It examines a set of user interface design guidelines grouped into five areas: language, use of color, icons and images, navigation, and information architecture. Also, it addresses physical ergonomics and anthropometry issues. The text translates theory and guidelines into a practical methodology and discusses how to integrate methods of cross-cultural design into a standard engineering process for product development. The authors review and reappraise theories, models, principles, and techniques for design of IT products and services that will be marketed globally. They provide guidelines for user interface design across North American, Asian, and other cultures. Applying the guidelines within the methodological framework provided will enhance the usability and effectiveness of the IT product or service, and contribute to greater user satisfaction, increased productivity, higher sales, and lower product support costs.

Brand risk is often narrowly defined as risk to reputation. Yet risk and uncertainty are evident in many aspects of brand performance and marketing operations. Considered and responsible risk-taking is central to effective brand management. Risk literacy is the marketer's third necessary competence, alongside strategic insight and financial understanding. In Brand Risk, a practical and accessible book for those who hold responsibilities in marketing or risk management, David Abrahams brings together relevant risk thinking and a range of techniques for the evaluation of brand exposures and opportunities - whether in response to the ambitions of a key business project, new market conditions or shareholder concern. A balanced review of the subject is enriched by reference to topics of current interest and is supported by illustrative examples throughout. Presenting the essentials of brand management and risk management side-by-side, Brand Risk offers graduated and complementary approaches to brand risk assessment, from the intuitive to the data-driven.

As the baby boom generation ages, it is crucial that designers understand all they can about bringing this group, as well as all others, design that will offer function, aesthetics, and quality of life. Full of examples and illustrated with pictures of good design, Universal Design: Principles and Models details how the principles of universal design (UD) can be used to evaluate all products and places. Universal design is ubiquitous; therefore good examples are essential to understanding. This book includes more than 50 case studies that demonstrate successful applications of UD principles and helps professors develop curriculum and teaching strategies. More than 300 color photographs and drawings further illustrate the principles and best practices. The book includes topics ranging from the development of ergonomic chairs for home and office to the unique environmental concerns of those sensitive to electronic and chemical emissions. The examples illustrate a variety of user/groups in different situations and clearly demonstrate the design directives for meeting their needs. The author explores the many definitions of UD, enabling readers to identify those most meaningful to large portions of the population. Universal design (UD) facilitates the comfort and navigation of those with failing eyesight or restricted mobility, and the family members and professionals who care for them. Whether at home, work, or a public place, people appreciate the beautiful and the practical. This book takes a vital and meaningful approach, going beyond the basics and delving into details. It gets to the heart of UD and supplies an understanding of design from a greater perspective.

Forming connections between human performance and design, this new edition of Engineering Psychology and Human Performance examines human–machine interaction. The book is organized directly from a psychological perspective of human information processing, and chapters correspond to the flow of information as it is processed by a human being—from the senses, through the brain, to action—rather than from the perspective of system components or engineering design concepts. Upon completing this book, readers will be able to identify how human ability contributes to the design of technology; understand the connections within human information processing and human performance; challenge the way they think about technology’s influence on human performance; and show how theoretical advances have been, or might be, applied to improving human–machine interactions.

This new edition includes the following key features:

A new chapter on research methods

Sections on interruption management and distracted driving as cogent examples of applications of engineering psychology theory to societal problems

A greatly increased number of references to pandemics, technostress, and misinformation

New applications

Amplified emphasis on readability and commonsense examples

Updated and new references throughout the text

This book is ideal for psychology and engineering students, as well as practitioners in engineering psychology, human performance, and human factors. The text is also supplemented by online resources for students and instructors.

Table of Contents

1. Introduction 2. Research Methods 3. Signal Detection and Absolute Judgment 4. Attention in Perception and Display Space 5. Spatial Displays 6. Spatial Cognition, Navigation, and Manual Control 7. Language and Communication 8. Memory and Training 9. Decision Making 10. Selection of Action 11. Multitasking 12. Mental Workload and Stress 13. Human-Automation Interaction

Following on from 2005's Rail Human Factors: Supporting the Integrated Railway, this book brings together an even broader range of academics and practitioners from around the world to share their expertise and experience on rail human factors. The content is both comprehensive and cutting-edge, featuring more than 55 chapters addressing the following topics: c Passengers and public c Driver performance and workload c Driving and cognition c Train cab and interfaces: simulation and design c Routes, signage, signals and drivability c Signalling and control of the railway c Planning for the railway c Engineering work and maintenance c Level crossings c Accidents and safety c Human error and human reliability c SPADs: signals passed at danger c Human factors integration and standards c Impairments to performance c Staff competencies and training. People and Rail Systems: Human Factors at the Heart of the Railway will be invaluable for all those concerned with making railways safer, more reliable, of higher quality and more efficient. It will be essential reading for policy-makers, researchers and industry around the world.

As new technology continually emerges, it is essential that companies design products that offer the right combination of functionality, usability, and accessibility for all consumers. In this volume, author Dr. Simeon Keates presents a step-by-step guide for companies on how to accomplish this difficult task, articulating why these three elements can make the critical difference in remaining competitive and economically viable over the long term. It is a how to book to help companies and designers offer products, services, and environments that do not discriminate between potential users and grounds of capability. Designing for Accessibility provides insightful case studies to illustrate the corporate benefits for designing accessibility, in addition to carefully selected and valuable figures and tables. It serves as a means to demystify what is involved in designing inclusive products for all users. Dr. Keates highlights numerous examples for designers, such as creating a tool for Web browsing for older adults, as well as digital television access. well as corporate and design researchers to ensure the practical realization of accessible technology for all segments of society.

Two parallel investigations take place after every aviation accident: one technical, one judicial. The former must be conducted with the sole intention of making safety recommendations to prevent the recurrence of similar accidents. The judicial investigation, however, has the intention of identifying those parties that have been at fault and to apportion blameworthiness for criminal and civil liability. Consequently, this results in a predicament for those parties that have been identified as having played a role in the accident, a dilemma between not supplying information aimed at enhancing safety and preventing future accidents and, on the other hand, supplying such information which may possibly be used against them in subsequent criminal prosecution. The situation is compounded by inconsistent approaches between different legal systems; aviation professionals may find themselves faced with criminal charges in one country but not in another, and they may also be unsure as to whether statements given during the technical investigation could be used against them in a court of law. Aviation safety is, to a large extent, built upon the trust placed by pilots, ATCOs and other aviation professionals in the process of accident investigation. This book examines the growing trend to criminalize these same people following an accident investigation and considers the implications this has for aviation safety.

Over the last 50 years, the theory and the methods of reliability analysis have developed significantly. Therefore, it is very important to the reliability specialist to be informed of each reliability measure. This book will provide historical developments, current advancements, applications, numerous examples, and many case studies to bring the reader up-to-date with the advancements in this area. It covers reliability engineering in different branches, includes applications to reliability engineering practice, provides numerous examples to illustrate the theoretical results, and offers case studies along with real-world examples. This book is useful to engineering students, research scientist, and practitioners working in the field of reliability.

This research shows the dynamic relationship between work, health and satisfaction. New Directions in Organizational Psychology and Behavioral Medicine, comprehensively covers new developments in the field of occupational health psychology and provides insight into the many challenges that will change the nature of occupational health psychology. The editors have gathered 40 experts from all over the developed world to discuss issues relevant to human resource and talent management, and specifically to employment related physical and psychological health issues. Especially because it comes at a time of economic turbulence that will create work stress and strain, organizations, researchers and practitioners will find this book valuable.

What does the collapse of sub-prime lending have in common with a broken jackscrew in an airliner's tailplane? Or the oil spill disaster in the Gulf of Mexico with the burn-up of Space Shuttle Columbia? These were systems that drifted into failure. While pursuing success in a dynamic, complex environment with limited resources and multiple goal conflicts, a succession of small, everyday decisions eventually produced breakdowns on a massive scale. We have trouble grasping the complexity and normality that gives rise to such large events. We hunt for broken parts, fixable properties, people we can hold accountable. Our analyses of complex system breakdowns remain depressingly linear, depressingly componential - imprisoned in the space of ideas once defined by Newton and Descartes. The growth of complexity in society has outpaced our understanding of how complex systems work and fail. Our technologies have gotten ahead of our theories. We are able to build things - deep-sea oil rigs, jackscrews, collateralized debt obligations - whose properties we understand in isolation. But in competitive, regulated societies, their connections proliferate, their interactions and interdependencies multiply, their complexities mushroom. This book explores complexity theory and systems thinking to understand better how complex systems drift into failure. It studies sensitive dependence on initial conditions, unruly technology, tipping points, diversity - and finds that failure emerges opportunistically, non-randomly, from the very webs of relationships that breed success and that are supposed to protect organizations from disaster. It develops a vocabulary that allows us to harness complexity and find new ways of managing drift.

In a clear and accessible presentation, Occupational Physiology focuses on important issues in the modern working world. Exploring major public health problems-such as musculoskeletal disorders and stress-this book explains connections between work, well-being, and health based on up-to-date research in the field. It provides useful methods for risk assessment and guidelines on arranging a good working life from the perspective of the working individual, the company, and society as a whole. The book focuses on common, stressful situations in different professions. Reviewing bodily demands and reactions in eight selected common, but contrasting job types, the book explains relevant physiology in a novel way. Rather than being structured according to organs in the body, the book accepts the complex physiology of typical jobs and uses this as an entry. In addition to physiological facts, the book discusses risk factors for disorders and gives ideas on how to organize and design work and tasks so as to optimize health, work ability, and productivity. Although many books cover physiology, they are based on a traditional anatomical structure (e.g., addressing the physiology of the cardiovascular system, the gastrointestinal system, and so forth) and require readers to synthesize this knowledge into real-life complex applications. Occupational Physiology is, instead, structured around a number of typical jobs and explains their physiologies, as complex as they may be. This approach, while still presenting the physiology needed to understand occupational life, demonstrates how to use this information in situations encountered in practice.

Healthcare professionals face an increasing threat of litigation from parties whom they have never met in their daily medical practice and who look nothing like the traditional patient. The so-called 'non-patient' may take many forms"for example, a person who is injured or killed by a mentally-ill, physically-disabled or diseased patient; a wrongfully-accused parent in a child neglect/abuse case; or a local authority which is put to the expense of caring for a negligently-treated patient. This book explores the legal principles and conundrums which arise when determining a healthcare professional's liability in negligence towards a wide variety of non-patients. The topic is assuming increasing legal importance and relevance, given the potential for many non-patient claims to give rise to class actions litigation, and in light of the legislative and human rights interventions, and the frequent appellate judicial consideration, which non-patient claims have attracted in recent times. The aim of the book is to have utility for both legal and medical professionals; for academics and students of comparative medical negligence and tort law; and for law reformers who may be interested in adopting certain features of statutory models elsewhere which pertain to some non-patient claims, such as those based upon 'Good Samaritan' conduct. Important parallels or counterpoints from other common law jurisdictions, in which courts and commentators have grappled with the legal complexities of non-patient claims, are also discussed and critically analyzed.

This book provides readers insights into cyber maneuvering or adaptive and intelligent cyber defense. It describes the required models and security supporting functions that enable the analysis of potential threats, detection of attacks, and implementation of countermeasures while expending attacker resources and preserving user experience. This book not only presents significant education-oriented content, but uses advanced content to reveal a blueprint for helping network security professionals design and implement a secure Software-Defined Infrastructure (SDI) for cloud networking environments. These solutions are a less intrusive alternative to security countermeasures taken at the host level and offer centralized control of the distributed network. The concepts, techniques, and strategies discussed in this book are ideal for students, educators, and security practitioners looking for a clear and concise text to avant-garde cyber security installations or simply to use as a reference. Hand-on labs and lecture slides are located at http://virtualnetworksecurity.thothlab.com/. Features Discusses virtual network security concepts Considers proactive security using moving target defense Reviews attack representation models based on attack graphs and attack trees Examines service function chaining in virtual networks with security considerations Recognizes machine learning and AI in network security

Nature aside, the world in which we live should be designed for us, from everyday products like scissors and chairs to complex systems in avionics, medicine and nuclear power applications. Now more than ever, technological advances continue to increase the range and complexity of tasks that people have to perform. As a discipline, human factors psychology (ergonomics) therefore has an increasingly important role to play in ensuring that the human user's physical characteristics, cognitive abilities and social needs are taken into account in the development, implementation and operation of products and systems.
In this book, Jan Noyes provides a comprehensive and up-to-date overview of human-machine interaction and the design of environments at work. Focusing on topics relevant to user-centred design, she includes coverage of the capabilities and limitations of humans, human-machine interactions, work environments, and organizational issues. Health and safety issues underpin a large amount of work on the human factors of design, and these are addressed fully throughout the book. Each chapter includes case studies that demonstrate the real-world relevance of the points being made and concludes with a list of key points.
Although aimed primarily at advanced undergraduates, postgraduates and researchers in organizational and occupational psychology, this book will also be of relevance to students on engineering, computing and applied psychology/human factors programmes.

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LEAD Safety concentrates on self-development and education in safety leadership. It takes safety leadership in an exciting new direction, with practical tools that will give organisations the skills they need to make a difference in their safety program. The book provides a non-technical overview of safety leadership and outlines the core skills safety managers should demonstrate and practice. Organisations will see improvements in engagement, morale, trust, and motivation in the workplace. Readers will gain an appreciation of a new and evidence-based safety leadership model, as well as formulate a personalized action plan to improve safety in their workplace.

This simple and manageable guide to user interface design is written for the professional in industry working on product development and the decision process. It is directed not only to the human factors specialists, but also to technicians, designers, marketing and product managers and students. The book presents guidelines for user interface design including a catalogue of input and output devices for electronic appliances, adding material on the design process, interaction design, advanced input, speech interfaces, evaluation, standards, the move from usability to pleasure and cultural differences. Each chapter stands alone, so the book can be used as a reference handbook. Contributions come from several human factors specialists working in industry and in academia. The text is extensively illustrated by product examples showing good user interface design.

One of the latest developments being pursued by the World Health Organization (WHO) and other international organizations (ILO, ISO), in relation to preventing work-related diseases and disorders, concerns the creation of "toolkits" and, within them, of simple tools. This book suggests a methodology and a comprehensive simple tool (ERGOCHECK, downloadable for free from the website www.epmresearch.org) for bringing together various potential risk factors to undertake a preliminary mapping of discomfort/danger in the workplaces and to assess consequent priorities for prevention, especially (but not only) in small and very small businesses. The tool is primarily designed to be used by employers, OSH (Occupational Health and Safety) operators and trade union representatives, but it may also be useful for occupational medical staff conducting periodical inspections and drafting health surveillance protocols, and for supervisory bodies (labor inspectors) conducting inspections in the workplace needing to rapidly detect potentially dangerous situations requiring specific preventive interventions. Daniela Colombini is a certified European ergonomist and a senior researcher at the Research Unit Ergonomics of Posture and Movement, Milan, where she developed methods for the analysis, evaluation and management of risk and damage from occupational biomechanical overload. She was a professor at the School of Specialization in Occupational Medicine in University of Milan and University of Florence. She is the coauthor of the OCRA method (EN 1005-5 standard and ISO 11228-3). She is the founder and president of the EPM International Ergonomics School (EPMIES). She has been working with accredited native teachers in countries such as the USA, France, India, Spain, Chile, Colombia, Guatemala, Costa Rica, Brazil and other South American countries. She is a member of the Ergonomics Committee of UNI working in the international commissions of European Committee for Normalization (CEN) and International Organization for Standardization (ISO). Enrico Occhipinti is a certified European ergonomist. He is a professor at the School of Specialization in Occupational Medicine in University of Milano, and the director of the Research Unit Ergonomics of Posture and Movement (EPM) at Fondazione Don Gnocchi ONLUS-Milano. He developed and coauthored the OCRA method. He is a member and has been a coordinator (up to 2012) of the Technical Committee on Prevention of Musculoskeletal Disorders of the International Ergonomics Association (IEA), and represents Italy in international commissions of the CEN and the ISO dealing with ergonomics and biomechanics.