The safety case and its associated reports are quickly becoming not only a mechanism for achieving safety goals, but also a valuable decision-support asset, and a vital industrial liability management tool. Recent developments in industry have led to safety cases being frequently required as contractual deliverables as part of large and complex commercial programmes. A safety case consists of a rational argument and detailed evidence to justify and demonstrate that a system or product is tolerably safe in its use, and that it has a management programme to ensure that this remains so. The safety case report is the snap-shot presentation of the arguments and evidence demonstrating the contemporary safety performance of the system and the programme that is in place. This book, written from personal experience and reference, provides a concentrated source document for assessing and constructing safety cases and safety case reports - from understanding their purposes, through their development and on to their presentation.

Risk is everywhere, in everything we do. Realizing this fact, we all must try to understand this "risk" and if possible to minimize it. This book expands the conversation beyond failure mode and effects analysis (FMEA) techniques. While FMEA is indeed a powerful tool to forecast failures for both design and processes, it is missing methods for considering safety issues, catastrophic events, and their consequences. Focusing on risk, safety, and HAZOP as they relate to major catastrophic events, Introduction to Risk and Failures: Tools and Methodologies addresses the process and implementation as well as understanding the fundamentals of using a risk methodology in a given organization for evaluating major safety and/or catastrophic problems. The book identifies and evaluates five perspectives through which risk and uncertainty can be viewed and analyzed: individual and societal concerns, complexity in government regulations, patterns of employment, and polarization of approaches between large and small organizations. In addition to explaining what risk is and exploring how it should be understood, the author makes a distinction between risk and uncertainty. He elucidates more than 20 specific methodologies and/or tools to evaluate risk in a manner that is practical and proactive but not heavy on theory. He also includes samples of checklists and demonstrates the flow of analysis for any type of hazard. Written by an expert with more than 30 years of experience, the book provides from-the-trenches examples that demonstrate the theory in action. It introduces methodologies such as ETA, FTA, and others which traditionally have been used specifically in reliability endeavors and details how they can be used in risk assessment. Highly practical, it shows you how to minimize or eliminate risks and failures for any given project or in any given work environment.

In this book the author applies contemporary error theory to the needs of investigators and of anyone attempting to understand why someone made a critical error, how that error led to an incident or accident, and how to prevent such errors in the future. Students and investigators of human error will gain an appreciation of the literature on error, with numerous references to both scientific research and investigative reports in a wide variety of applications, from airplane accidents, to bus accidents, to bonfire disasters. Based on the author's extensive experience as an accident investigator and instructor of both aircraft accident investigation techniques and human factors psychology, it reviews recent human factors literature, summarizes major transportation accidents, and shows how to investigate the types of errors that typically occur in high risk industries. It presents a model of human error causation influenced largely by James Reason and Neville Moray, and relates it to error investigations with step-by-step guidelines for data collection and analysis that investigators can readily apply as needed. This second edition of Investigating Human Error has been brought up to date throughout, with pertinent recent accidents and safety literature integrated. It features new material on fatigue, distraction (eg mobile phone and texting) and medication use. It also now explores the topics of corporate culture, safety culture and safety management systems. Additionally the second edition considers the effects of the reduction in the number of major accidents on investigation quality, the consequences of social changes on transportation safety (such as drinking and driving, cell phone use, etc), the contemporary role of accident investigation, and the effects of the prosecution of those involved in accidents.

This edited book concerns the real practice of human factors and ergonomics (HF/E), conveying the perspectives and experiences of practitioners and other stakeholders in a variety of industrial sectors, organisational settings and working contexts. The book blends literature on the nature of practice with diverse and eclectic reflections from experience in a range of contexts, from healthcare to agriculture. It explores what helps and what hinders the achievement of the core goals of HF/E: improved system performance and human wellbeing. The book should be of interest to current HF/E practitioners, future HF/E practitioners, allied practitioners, HF/E advocates and ambassadors, researchers, policy makers and regulators, and clients of HF/E services and products.

Applied Ergonomics Handbook is a procedural guide that includes forms, protocols, and "real life" suggestions for preventing musculoskeletal trauma in the workplace. The book is based on the results of years of job site analysis experience using various techniques to find out which procedures are least cumbersome, most practical, and still remain objective.
The book's step-by-step format lends itself to selecting the procedures, forms, and advice that are most appropriate to a wide array of groups. Readers can use the techniques presented as is or customize them to fit their personal or professional philosophies.
Applied Ergonomics Handbook is perfect for health and safety professionals, physical therapists, occupational therapists, occupational health nurses and physicians, occupational health center directors, industrial hygienists and engineers, ergonomists, human factors professionals, insurance risk managers, and human resource administrators.

This is the first available edited collection of chapters on human performance in general aviation. Each chapter has been written by someone with knowledge of both the research literature and the operational background of general aviation. Chapters are designed to survey the current state of knowledge in areas critical to general aviation and to spell out both the operational implications of this knowledge and the directions needed for future research. Topics covered include strategies for flight instruction; the development of computer-based training; stress and decision making; skill development; the involvement of general aviation pilots in incidents and accidents; human factors implications of GPS use and the future of aircraft design and development in general aviation. The book provides an authoritative outline of currently applicable human factors knowledge for general aviation and a valuable guide to future developments. It features a foreword by Dr Stan Roscoe.

Supplying a breadth and depth of coverage beyond that found in most traditional texts, Introduction to Human Factors and Ergonomics for Engineers, Second Edition presents and integrates important methods and tools used in the fields of Industrial Engineering, Human Factors and Ergonomics to design and improve jobs, tasks and products. It presents these topics with a practical, applied orientation suitable for engineering undergraduate students.

See What s New in the Second Edition:

• Revised order of chapters to group together topics related to the physical and cognitive aspects of human-integrated systems
• Substantially updated material emphasizes the design of products people work with, tasks or jobs people perform, and environments in which people live

The book has sufficient material to be used in its entirety for a two semester sequence of classes, or in part for a single semester course, focusing on selected topics covered in the text. The authors provide a set of guidelines and principles for the design and analysis of human-integrated systems and highlights their application to industry and service systems. It addresses the topics of human factors, work measurement and methods improvement, and product design an approachable style. The common thread throughout the book is on how better "human factors" can lead to improved safety, comfort, enjoyment, acceptance, and effectiveness in all application arenas. Packed with cases studies and examples, readers can use well beyond the classroom and into their professional lives.

Accidents are preventable, but only if they are correctly described and understood. Since the mid-1980s accidents have come to be seen as the consequence of complex interactions rather than simple threads of causes and effects. Yet progress in accident models has not been matched by advances in methods. The author's work in several fields (aviation, power production, traffic safety, healthcare) made it clear that there is a practical need for constructive methods and this book presents the experiences and the state-of-the-art. The focus of the book is on accident prevention rather than accident analysis and unlike other books, has a proactive rather than reactive approach. The emphasis on design rather than analysis is a trend also found in other fields. Features of the book include: -A classification of barrier functions and barrier systems that will enable the reader to appreciate the diversity of barriers and to make informed decisions for system changes. -A perspective on how the understanding of accidents (the accident model) largely determines how the analysis is done and what can be achieved. The book critically assesses three types of accident models (sequential, epidemiological, systemic) and compares their strengths and weaknesses. -A specific accident model that captures the full complexity of systemic accidents. One consequence is that accidents can be prevented through a combination of performance monitoring and barrier functions, rather than through the elimination or encapsulation of causes. -A clearly described methodology for barrier analysis and accident prevention. Written in an accessible style, Barriers and Accident Prevention is designed to provide a stimulating and practical guide for industry professionals familiar with the general ideas of accidents and human error. The book is directed at those involved with accident analysis and system safety, such as managers of safety departments, risk and safety consultants, human factors professionals, and accident investigators. It is applicable to all major application areas such as aviation, ground transportation, maritime, process industries, healthcare and hospitals, communication systems, and service providers.

Studies of global media and journalism have repeatedly returned to discussions of ethics. This book highlights the difficulty that journalists encounter when establishing appropriate ethical practices and marks the pressing importance of global media ethics as a subject of current debate. A wide range of contributors - both scholars and practitioners of journalism - identify how changes in journalism practice, developments in new media technologies, legal regulations, and shifting patterns of ownership all play a role in creating ethical tensions for journalists, with some chapters in the book suggesting practical solutions to this pertinent issue. The growing need to faithfully represent other diverse cultural groups is also considered, with certain chapters discussing the impact that human rights, freedom and justice have upon journalistic decision making. Explorations in Global Media Ethics recognises that, with the escalation of globalisation and a public striving for honest quality media, journalists around the world face an increasing pressure to comply with and simultaneously satisfy diverse ethical practices at both a local and a more global level. The book sympathises with the position of the journalist and calls for greater consideration of his ambiguous role. This book was originally published as a special issue of Journalism Studies.

The field of sports ergonomics is now recognised as an interdisciplinary area in its own right. This book forms the proceedings of the 3rd International Conference on Sport, Leisure and Ergonomics, providing a particular focus on disabled athletes, health and fitness educations and sports equipment.

The leading thinkers from the cognitive science tradition participated in a workshop sponsored by Sandia National Laboratories in July of 2003 to discuss progress in building their models. The goal was to summarize the theoretical and empirical bases for cognitive systems and to present exemplary developments in the field. Following the workshop, a great deal of planning went into the creation of this book. Eleven of the twenty-six presenters were asked to contribute chapters, and four chapters are the product of the breakout sessions in which critical topics were discussed among the participants. An introductory chapter provides the context for this compilation. Cognitive Systems thus presents a unique merger of cognitive modeling and intelligent systems, and attempts to overcome many of the problems inherent in current expert systems. It will be of interest to researchers and students in the fields of cognitive science, computational modeling, intelligent systems, artificial intelligence, and human-computer interaction.

The text comprehensively discusses the latest mathematical modelling techniques and their applications in various areas such as fuzzy modelling, signal processing, neural network, machine learning, image processing, and their numerical analysis. It further covers image processing techniques like Viola-Jones Method for face detection and fuzzy approach for person video emotion. It will serve as an ideal reference text for graduate students and academic researchers in the fields of mechanical engineering, electronics, communication engineering, computer engineering, and mathematics. This book: Discusses applications of neural networks, machine learning, image processing, and mathematical modeling. Provides simulations techniques in machine learning and image processing-based problems. Highlights artificial intelligence and machine learning techniques in the detection of diseases. Introduces mathematical modeling techniques such as wavelet transform, modeling using differential equations, and numerical techniques for multi-dimensional data. Includes real-life problems for better understanding. The book presents mathematical modeling techniques such as wavelet transform, differential equations, and numerical techniques for multi-dimensional data. It will serve as an ideal reference text for graduate students and academic researchers in diverse engineering fields such as mechanical, electronics and communication and computer.

This volume presents world-leading ideas and research that explores some of the most prominent topics relevant to detecting terrorism. The book is divided into six key themes: conceptualising terrorism, deception and decision making, social and cultural factors in terrorism, modelling hostile intent, strategies for counter-terrorism, and future directions. Twenty two chapters cover the spectrum of detecting terrorist activities, hostile intent, crowded public spaces and suspicious behaviour. The work draws from high impact research findings and presents case-studies to help communicate concepts. Specific areas of interest include methodological issues in counter-terrorism, counter terrorism policy and its impact on end users, novel research methods and innovative technologies in counter-terrorism. A variety of disciplines are represented by this work, including: ergonomics/human factors, psychology, criminology, cognitive science, sociology, political theory, art/design, engineering and computer science. This book not only expands the knowledge base of the subject area and is therefore of prime relevance to researchers investigating counter-terrorism, but provides a valuable resource to security stakeholders at policy and practitioner levels.

Whether you call them work-related upper limb disorders (WRULDs), cumulative trauma disorders (CTDS), or occupational overuse syndromes (OOSs), these conditions are a cause of pain, disability and suffering to workers worldwide. These designations often imply that their causes are related to work, but the supporting evidence can be unclear. Transparency is important, especially when it is necessary to form a connection with work factors to obtain treatment or compensation. This book addresses the dilemma. Written by a professional ergonomist with almost 40 years of experience in workplace ergonomics, this book combines a critical summary and assessment of the epidemiological literature with an exploration of the scientific and medical evidence for possible causal mechanisms to develop well-informed conclusions on causation of a number of common musculoskeletal disorders of the upper limb and intervertebral disc injury. Although much of the book focuses on physical factors, the role of psychosocial factors is increasingly being recognized and an additional chapter reviews a number of the current theories relating to this important issue. Features Focuses on a clear and authoritative account of the evidence for the role of work in the causation of commonly occurring ULDs and disc injury Provides an up-to-date compilation of the scientific evidence, devoid of views based on assumptions or prejudice Presents a clear explanation of the most likely causal mechanisms for common ULDs and disc injuries Includes a summary of theories concerning the role played by psychosocial factors Outlines the statistical evidence in a clear and understandable manner Bridges the gap between the evidence-base in the scientific and medical research literature and the practitioner

Risk is everywhere, in everything we do. Realizing this fact, we all must try to understand this "risk" and if possible to minimize it. This book expands the conversation beyond failure mode and effects analysis (FMEA) techniques. While FMEA is indeed a powerful tool to forecast failures for both design and processes, it is missing methods for considering safety issues, catastrophic events, and their consequences. Focusing on risk, safety, and HAZOP as they relate to major catastrophic events, Introduction to Risk and Failures: Tools and Methodologies addresses the process and implementation as well as understanding the fundamentals of using a risk methodology in a given organization for evaluating major safety and/or catastrophic problems.

The book identifies and evaluates five perspectives through which risk and uncertainty can be viewed and analyzed: individual and societal concerns, complexity in government regulations, patterns of employment, and polarization of approaches between large and small organizations. In addition to explaining what risk is and exploring how it should be understood, the author makes a distinction between risk and uncertainty. He elucidates more than 20 specific methodologies and/or tools to evaluate risk in a manner that is practical and proactive but not heavy on theory. He also includes samples of checklists and demonstrates the flow of analysis for any type of hazard.

Written by an expert with more than 30 years of experience, the book provides from-the-trenches examples that demonstrate the theory in action. It introduces methodologies such as ETA, FTA, and others which traditionally have been used specifically in reliability endeavors and details how they can be used in risk assessment. Highly practical, it shows you how to minimize or eliminate risks and failures for any given project or in any given work environment.

Business integrity is rarely a matter of straight-forward rules. As the nature and geography of business transactions become more complex, managers are required to make judgements and to tackle new ethical dilemmas that are often local and situational. Integrity in Business explores the complex nature of integrity and business and illustrates how organizations have avoided major setbacks to their reputations and value by encouraging integrity. It also examines those organizations that have failed or experienced serious reputational damage due to lack of preparation, lack of transparency and lack of leadership. Frank Holder analyzes how transparency and integrity depend on a state of balance in competition and knowing who you are doing business with. He explains the significance of leadership awareness which, whilst now global, is alert to the need to establish integrity in local markets. Using his research from a review of significant fraud cases, legislative mandates and governmental and nongovernmental initiatives over the past 15 years, the author provides a rigorous and sophisticated guide to understanding and adopting an holistic business integrity strategy- one which has a realistic chance of protecting your organization from the kind of catastrophic loss or reputational damage that can easily be the result of an error of judgement in a world that is increasingly connected and driven by instant and social media.

Despite diagnosis being the key feature of a physician's clinical performance, this is the first book that deals specifically with the topic. In recent years, however, considerable interest has been shown in this area and significant developments have occurred in two main areas: a) an awareness and increasing understanding of the critical role of clinical decision making in the process of diagnosis, and of the multiple factors that impact it, and b) a similar appreciation of the role of the healthcare system in supporting clinicians in their efforts to make accurate diagnoses. Although medicine has seen major gains in knowledge and technology over the last few decades, there is a consensus that the diagnostic failure rate remains in the order of 10-15%. This book provides an overview of the major issues in this area, in particular focusing on where the diagnostic process fails, and where improvements might be made.

How are today's 'hearts and minds' programs linked to a late-19th century definition of human factors as people's moral and mental deficits? What do Heinrich's 'unsafe acts' from the 1930's have in common with the Swiss cheese model of the early 1990's? Why was the reinvention of human factors in the 1940's such an important event in the development of safety thinking? What makes many of our current systems so complex and impervious to Tayloristic safety interventions? 'Foundations of Safety Science' covers the origins of major schools of safety thinking, and traces the heritage and interlinkages of the ideas that make up safety science today. Features Offers a comprehensive overview of the theoretical foundations of safety science Provides balanced treatment of approaches since the early 20th century, showing interlinkages and cross-connections Includes an overview and key points at the beginning of each chapter and study questions at the end to support teaching use Uses an accessible style, using technical language where necessary Concentrates on the philosophical and historical traditions and assumptions that underlie all safety approaches

Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are many and diverse, and the complexity of the healthcare system that delivers them is huge. Yet the discourse is often oversimplified and underdeveloped. Written from a scientific, human factors perspective, Patient Safety: A Human Factors Approach delineates a method that can enlighten and clarify this discourse as well as put us on a better path to correcting the issues. People often think, understandably, that safety lies mainly in the hands through which care ultimately flows to the patient-those who are closest to the patient, whose decisions can mean the difference between life and death, between health and morbidity. The human factors approach refuses to lay the responsibility for safety and risk solely at the feet of people at the sharp end. That is where we should intervene to make things safer, to tighten practice, to focus attention, to remind people to be careful, to impose rules and guidelines. The book defines an approach that looks relentlessly for sources of safety and risk everywhere in the system-the designs of devices; the teamwork and coordination between different practitioners; their communication across hierarchical and gender boundaries; the cognitive processes of individuals; the organization that surrounds, constrains, and empowers them; the economic and human resources offered; the technology available; the political landscape; and even the culture of the place. The breadth of the human factors approach is itself testimony to the realization that there are no easy answers or silver bullets for resolving the issues in patient safety. A user-friendly introduction to the approach, this book takes the complexity of health care seriously and doesn't over simplify the problem. It demonstrates what the approach does do, that is offer the substance and guidance to consider the issues in all their nuance and complexity.

Literally hundreds of papers have been written about interface issues experienced by older adults, but how many actually influence the designs older adults use? The sheer number of articles available, the fast pace of the industry, and time constraints combine to build barriers to knowledge transfer from theory into practice. A distillation of decades of published research, Designing Displays for Older Adults is a primer on age-related changes in cognition, perception, and behavior organized into meaningful principles that improve understanding.

Using theory backed up by evidence provides an understanding of why we see certain problems with many displays and often predicts solutions. This understanding surpasses an individual interface and provides practitioners with ways to plan for older adults on multiple display types. Based on this, the book delineates the theories, then explores how to apply them in real design exercises, providing specific guidelines for display examples that bridge theory and practice. The authors explore the complex set of mental and physical changes that occur during aging and that can affect technology acceptance, adoption, interaction, safety, and satisfaction.

This book provides a fundamental understanding of age related change and explores how such information can influence design from the very beginning stages, rather than waiting for testing to reveal the problems users have with the product. The authors open the way for designing with an understanding of these changes that results in better products and systems for users in all life stages.

Winner of the "Outstanding Academic Title" recognition by Choice for the 2020 OAT Awards. The Choice OAT Award represents the highest caliber of scholarly titles that have been reviewed by Choice and conveys the extraordinary recognition of the academic community. In recent years social media has gained significant popularity and has become an essential medium of communication. Such user-generated content provides an excellent scenario for applying the metaphor of mining any information. Transfer learning is a research problem in machine learning that focuses on leveraging the knowledge gained while solving one problem and applying it to a different, but related problem. Features: Offers novel frameworks to study user behavior and for addressing and explaining task heterogeneity Presents a detailed study of existing research Provides convergence and complexity analysis of the frameworks Includes algorithms to implement the proposed research work Covers extensive empirical analysis Social Media Analytics for User Behavior Modeling: A Task Heterogeneity Perspective is a guide to user behavior modeling in heterogeneous settings and is of great use to the machine learning community.

Critical incident stress management (CISM) is now a well-established method in crisis intervention, and one that is clearly needed within aviation. However, there are many peculiarities in this branch of CISM which require thorough consideration. People working in high-reliability environments need to be sensitive to others' reactions to critical stress. They are the normal reactions of normal people in abnormal situations. However, to ensure this a proper programme must be put in place, based on a scientific and standardized approach. This book describes the various methods and elements of the CISM model, as well as their interventions. It also investigates the benefits of CISM on the individual level and on an organisational strategic level. It details CISM training and courses, and features a case study based on the Ãœberlingen accident of 2002. Critical Incident Stress Management in Aviation will be of direct relevance to human factors experts, safety managers, ATCOs and air navigation service providers, though there is also much that will be of interest to aviation physicians, psychologists and airport/airline managers.

Table of Contents

Chapter 1 Introduction, Joachim Vogt, Jörg Leonhardt; Chapter 2 Importance of CISM in Modern Air Traffic Management (ATM), Ralph Riedle; Chapter 3 Critical Incident Stress Management in Aviation: A Strategic Approach, Jeffrey T. Mitchell; Chapter 4 Critical Incident, Critical Incident Stress, Post Traumatic Stress Disorder – Definitions and Underlying Neurobiological Processes, Jörg Leonhardt, Joachim Vogt; Chapter 5 Critical Incident Stress Management Intervention Methods, Jörg Leonhardt; Chapter 6 A Brief History of Crisis Intervention Support Services in Aviation, Jeffrey T. Mitchell; Chapter 7 Critical Incident Stress Management in Air Traffic Control (ATC), Jörg Leonhardt; Chapter 8 Critical Incident Stress Managementin Airlines, Johanna O’Flaherty; Chapter 9 Critical Incident Stress Management at Frankfurt Airport (CISM Team FRAPORT), Walter Gaber, Annette Drozd; Chapter 10 Case Study Lake Constance (Überlingen), Jörg Leonhardt, Carol Minder, Sabine Zimmermann, Ralf Mersmann, Ralf Schultze; Chapter 11 Training in Critical Incident Stress Management – Principles and Standards, Victor Welzant, Amie Kolos; Chapter 12 Cost Benefit Analysis of a Critical Incident Stress Management Program, Joachim Vogt, Stefan Pennig Appendices;

Executives are under enormous pressure to meet stakeholder expectations regarding the prevention of fraud and corruption. However, the drive to demonstrate that they are complying with legislative requirements and high principles has, in many cases, overshadowed the need to deal with the problem itself. As a result, fraud and corruption remain a significant unmanaged source of risk for many organizations. Drawing on experiences across Europe, America and Australia, Iyer and Samociuk give you the tools to establish an effective and far-reaching anti-fraud and corruption programme. Included is a compendium of techniques for assessing the true risk of fraud and corruption, reducing those risks and using health checks to provide early warnings. Also included is The Tightrope, A Story of Fraud and Corruption...which takes the reader from first suspicions through crisis and finally recovery in a vivid and instructive style, covering the lessons in the main text. This new book is a must-read for all those responsible for the prevention of fraud and corruption, risk management, corporate compliance, corporate responsibility and governance.

This book features original research articles on the topic of mathematical modelling and fractional differential equations. The contributions, written by leading researchers in the field, consist of chapters on classical and modern dynamical systems modelled by fractional differential equations in physics, engineering, signal processing, fluid mechanics, and bioengineering, manufacturing, systems engineering, and project management. The book offers theory and practical applications for the solutions of real-life problems and will be of interest to graduate level students, educators, researchers, and scientists interested in mathematical modelling and its diverse applications. Features Presents several recent developments in the theory and applications of fractional calculus Includes chapters on different analytical and numerical methods dedicated to several mathematical equations Develops methods for the mathematical models which are governed by fractional differential equations Provides methods for models in physics, engineering, signal processing, fluid mechanics, and bioengineering Discusses real-world problems, theory, and applications

Reflecting changes in the field during the ten years since the publication of the first edition, Developing a Safety and Health Program, Second Edition examines the elements of a safety and health program and delineates how to incorporate them into an organization's safety efforts. It begins by defining safety policy and providing an overview of OSHA and other regulatory agencies. It covers hazard communication safety training and describes how to write material safety data sheets, how to maintain a good fire loss control program, and procedures for developing an emergency response plan. The Second Edition includes: Changes all companies must make to be proactive in their security in the wake of 9/11 and the creation of the department of homeland security Additional coverage of labels, signs, and placards; the national incident management system; and homeland security Updated information on safety, hazardous materials management, and accident investigation New information on fire loss control programs, emergency response plans, and personal protective equipment Changes in regulations and standards within the safety, health, and environmental management industry Discussion of how advanced management concepts such as participated management can improve preventative programs and decrease the risk of cumulative trauma disorders The book discusses how to reduce equipment-related injuries through more advanced lockout/tagout procedures and safety checklists to ensure that everything is covered. The author addresses the special considerations important in planning for disasters and terrorist attacks. He provides the basic knowledge of OSHA, NFPA, and other regulations needed to assist and define what an enterprise must have when developing a program with the different elements of safety. Each chapter contains questions to test comprehe