This book was developed to help researchers and practitioners select measures to be used in the evaluation of human/machine systems. The book includes definitions of human workload and a review of measures. Each measure is described, along with its strengths and limitations, data requirements, threshold values, and sources of further information. To make this reference easier to use, extensive author and subject indices are provided. Features Offers readily accessible information on workload measures Presents general description of the measure Covers data collection, reduction, and analysis requirements Details the strengths and limitations or restrictions of each measure, including proprietary rights or restrictions Provides validity and reliability data as available

Human error is now the main cause of aircraft accidents. However, in many cases the pilot simply falls into a trap that has been left for him/her by the poor design of the flight deck. This book addresses the human factors issues pertinent to the design of modern flight decks. Comprising of invited chapters from internationally recognised experts in human factors and flight deck design, contributions span the world of industry, government research establishments and academia. The book brings together the practical experience of professionals across the human factors and flight deck design disciplines to provide a single, all-encompassing volume. Divided into two main parts, part one of the book examines: the benefits of human engineering; flight deck design process; head down display design; head-up display design; auditory warning systems; flight control systems, control inceptors and aircraft handling qualities; flight deck automation; and human-computer interaction on the flight deck and anthropometrics for flight deck design. Part two is concerned with flight deck evaluation - the human factors evaluation of flight decks; human factors in flight test and the regulatory viewpoint Of interest to all human factors professionals operating in high technology, high-risk dynamic industries as well as those engaged directly in aerospace activities, the book will also be of key importance to engineers with an interest in human factors for flight deck design, academics and third year and post-graduate human factors/ergonomics and psychology students.

This book provides an in-depth analysis of human failure and its various forms and root causes. The analysis is developed through real aviation accidents and incidents and the deriving lessons learned. Features: Employs accumulated experience, and the scientific and research point of view, and recorded aviation accidents and incidents from the daily working environment Provides lessons learned and integrates the existing regulations into the human factors discipline Highlights the responsibility concerns and raises the accountability issues deriving from the engineers' profession by concisely distinguishing human failure types Suggests a new approach in human factors training in order to meet current and future challenges imposed on aviation maintenance Offers a holistic approach in human factors aircraft maintenance Human Factors in Aircraft Maintenance is comprehensive, easy to read, and can be used as both a training and a reference guide for operators, regulators, auditors, researchers, academics, and aviation enthusiasts. It presents the opportunity for aircraft engineers, aviation safety officers, and psychologists to rethink their current training programs and examine the pros and cons of employing this new approach.

This book looks at how the physical environment of work shapes organizational behaviour, demonstrating that our physical surroundings at work can have a big influence on employee productivity, performance and wellbeing. Drawing upon the latest research, Organizational Behaviour and the Physical Environment provides comprehensive coverage of the different aspects of the physical environment at work - the buildings, furnishings, equipment, lighting, air quality and their configurations. From theories of psychological ownership and work design, to cultural issues and technology in the workplace, its international range of contributors provide voices from Australasia, North America, Europe and the Middle East. This book will be invaluable supplementary reading for advanced students, researchers and practitioners across the fields of organizational behaviour, HRM, organizational and environmental psychology, and workspace design.

Safety Science Research: Evolution, Challenges and New Directions provides a unique perspective into the latest developments of safety science by putting together, for the first time, a new generation of authors with some of the pioneers of the field. Forty years ago, research traditions were developed, including, among others, high-reliability organisations, cognitive system engineering or safety regulations. In a fast-changing world, the new generation introduces, in this book, new disciplinary insights, addresses contemporary empirical issues, develops new concepts and models while remaining critical of safety research practical ambitions. Their ideas are then reflected and discussed by some of the pioneers of safety science. Features Allows the reader to discover how contemporary safety issues are currently framed by a new generation of researchers, brought together for the first time Includes an introduction and guide to the development of safety science over the last four decades Features an extraordinary collection of expert contributors, including pioneers of safety research, reflecting the evolution of the discipline and offering insightful commentary on the current and future state of the field Serves as an invaluable reference and guide for safety professionals and students from any established disciplines such as sociology, engineering, psychology, political science or management as well as dedicated safety programmes Some figures in the eBook are in colour

This book brings together concepts from the building, environmental, behavioural and health sciences to provide an interdisciplinary understanding of office and workplace design. Today, with changes in the world of work and the relentless surge in technology, offices have emerged as the repositories of organizational symbolism, denoted by the spatial design of offices, physical settings and the built environment (architecture, urban locale). Drawing on Euclidian geometry that quantifies space as the distance between two or more points, a body of knowledge on office buildings, the concept of office and office space, and the interrelationships of spatial and behavioural attributes in office design are elucidated. Building and office work-related illnesses, namely sick building syndrome and ailments arising from the indoor environment, and the menace of musculoskeletal disorders are the alarming manifestations that critically affect employee satisfaction, morale and work outcomes. With a focus on office ergonomics, the book brings the discussion on the fundamentals of work design, with emphasis on computer workstation users. Strategic guidance of lighting systems and visual performance in workplaces are directed for better application of ergonomics and improvement in office indoor environment. It discusses the profiles of bioclimatic, indoor air quality, ventilation intervention, lighting and acoustic characteristics in office buildings. Emphasis has been given to the energy performance of buildings, and contemporary perspectives of building sustainability, such as green office building assessment schemes, and national and international building-related standards and codes. Intended for students and professionals from ergonomics, architecture, interior design, as well as construction engineers, health care professionals, and office planners, the book brings a unified overview of the health, safety and environment issues associated with the design of office buildings.

Security is a paradox. It is often viewed as intrusive, unwanted, a hassle, or something that limits personal, if not professional, freedoms. However, if we need security, we often feel as if we can never have enough. Security Management: A Critical Thinking Approach provides security professionals with the ability to critically examine their organizational environment and make it secure while creating an optimal relationship between obtrusion and necessity. It stresses the benefits of using a methodical critical thinking process in building a comprehensive safety management system. The book provides a mechanism that enables readers to think clearly and critically about the process of security management, emphasizing the ability to articulate the differing aspects of business and security management by reasoning through complex problems in the changing organizational landscape. The authors elucidate the core security management competencies of planning, organizing, staffing, and leading while providing a process to critically analyze those functions. They specifically address information security, cyber security, energy-sector security, chemical security, and general security management utilizing a critical thinking framework. Going farther than other books available regarding security management, this volume not only provides fundamental concepts in security, but it also creates informed, critical, and creative security managers who communicate effectively in their environment. It helps create a practitioner who will completely examine the environment and make informed well-thought-out judgments to tailor a security program to fit a specific organization.

Thanks to advances in computer technology in the last twenty years, navigation system, cabin environment control, ACC, advanced driver assistance system (ADAS) and automated driving have become a part of the automobile experience. Improvement in technology enables us to design these with greater flexibility and provide greater value to the driver (human centered design). To achieve this, research is required by laboratories, automobile and auto parts manufacturers. Although there has been a lot of effort in human factors research and development, starting from basic research to product development, the knowledge and experience has not been integrated optimally. The aim of this book is to collect and review the information for researchers, designers and developers to learn and apply them for further research and development of human centered design of future automotive technologies. Automotive human factors include psychological, physiological, mathematical, engineering and even sociological aspects. This book offers valuable insights to applying the right approach in the right place.

The key to success and reaching peak performance is integrating three processes to optimize business through the use of human performance improvement tools, lean thinking, operational excellence, along with a strong organizational culture as the underpinning. These components form the basis of the Peak Performance Model. The tools presented in this book, along with the case studies, demonstrate how the model is applied and integrated into company practices. Companies and organizations want to improve their performance, but many have not integrated the right tools and processes. Through the application of the Peak Performance Model, every company can achieve and sustain Peak Performance.

This book explores recent research in intuitive interaction worldwide by a range of leading academics and practitioners in the field. It builds on past work as it ventures into new areas, such as how users perceive intuitiveness of an interface, how people experience intuitive interaction subjectively, and how we can use such understanding to design more engaging experiences. The book addresses how intuitive interaction is understood in different academic disciplines and how it has been researched in various parts of the world over the last 18 years. It covers how intuitive interaction can be applied in different contexts, like large scale urban installations, the developing world, in older populations, and in various industry applications. Features: Presents varied approaches to intuitive interaction research and application Illustrates how to understand and apply intuitive interaction to interfaces Provides a mix of academic and industry perspectives Explores a variety of contexts for application of intuitive interaction Encompasses design, IT, business, and psychological approaches

This exceptional guidebook provides the strategies necessary to curtail ergonomic losses and costs associated with spiraling worker's compensation premiums and medical expenses, of major concern in all businesses. Ergonomic Process Management is meant to be an application and implementation "operator's manual." This one-of-a-kind resource provides professionals and students with step-by-step guidance on the management and behavior modification principles necessary to successfully implement ergonomic science and technology into the real world occupational environment.

Now in its fourth edition, Behavioral Research and Analysis: An Introduction to Statistics within the Context of Experimental Design presents an overview of statistical methods within the context of experimental design. It covers fundamental topics such as data collection, data analysis, interpretation of results, and communication of findings. New in the Fourth Edition: Extensive improvements based on suggestions from those using this book in the classroom Statistical procedures that have been developed and validated since the previous edition Each chapter in the body now contains relevant key words, chapter summaries, key word definitions, and end of chapter exercises (with answers) Revisions to include recent changes in the APA Style Manual When looking for a book for their own use, the authors found none that were totally suitable. They found books that either reviewed the basics of behavioral research and experimental design but provided only cursory coverage of statistical methods or they provided coverage of statistical methods with very little coverage of the research context within which these methods are used. No single resource provided coverage of methodology, statistics, and communication skills. In a classic example of necessity being the mother of invention, the authors created their own. This text is ideal for a single course that reviews research methods, essential statistics through multi-factor analysis of variance, and thesis (or major project) preparation without discussion of derivation of equations, probability theory, or mathematic proofs. It focuses on essential information for getting a research project completed without prerequisite math or statistics training. It has been revised many times to help students at a variety of academic levels (exceptional high school students, undergraduate honors students, masters students, doctoral students, and post-doctoral fellows) across varied academic disciplines (e.g., human factors and ergonomics, behavioral and social sciences, natural sciences, engineering, exercise and sport sciences, business and management, industrial hygiene and safety science, health and medical sciences, and more). Illustrating how to plan, prepare, conduct, and analyze an experimental or research report, the book emphasizes explaining statistical procedures and interpreting obtained results without discussing the derivation of equations or history of the method. Destined to spend more time on your desk than on the shelf, the book will become the single resource you reach for again and again when conducting scientific research and reporting it to the scientific community. Illustrates how to plan, conduct, analyze, and prepare an experimental or research report Includes new statistical procedures that have been developed and validated since the previous edition Incorporates SAS in the exercises at the end of each chapter Takes into account the changes in the APA guidebook Provides new examples in exercise and sport science, public health, gerontology, and biomedical areas Solutions manual available upon qualifying course adoption

Coming Face to Face with your own practice is an emerging approach to management and professional research that has a significant impact on management practice. It closes the gap between theory and practice. An existential form of research means that the researcher carefully attends to their experience of researching and managing. This book demonstrates that by bringing an existential sensibility to research, unexpected possibilities for research and for professionality, are revealed. Each chapter shows authors grappling with the constraints of a system, navigating issues of humanness, questioning themselves, unfolding their understanding of appropriate ethics and finally, elucidating a depth of response that in itself reveals a way forward. In Face to Face with Practice, authors demonstrate how they drew on moments of estrangement from their practices. They found that when such moments are respected and carefully examined, a kind of clarification and at the same time often deep disillusionment with the taken-for-granted conventions of their practice, emerge. Through exploring these conventional ways of operating, authors develop new and original accounts of what it means to manage better in their particular field of practice. Such an approach is called hermeneutic existential phenomenology, affectionately known as HEP. Face to Face is about making a difference: a difference to the ways that management is practiced; a difference to the experience of the manager; and actually a difference towards a more humane and thoughtful approach to managing our society today.

This is the first available edited collection of chapters on human performance in general aviation. Each chapter has been written by someone with knowledge of both the research literature and the operational background of general aviation. Chapters are designed to survey the current state of knowledge in areas critical to general aviation and to spell out both the operational implications of this knowledge and the directions needed for future research. Topics covered include strategies for flight instruction; the development of computer-based training; stress and decision making; skill development; the involvement of general aviation pilots in incidents and accidents; human factors implications of GPS use and the future of aircraft design and development in general aviation. The book provides an authoritative outline of currently applicable human factors knowledge for general aviation and a valuable guide to future developments. It features a foreword by Dr Stan Roscoe.

Biomechanics of Human Motion: Applications in the Martial Arts, Second Edition, explores the biomechanical principles of nine different forms of martial arts, with specific attention paid to their anatomical features. Within this examination, Professor Arus highlights the use of energy and force especially in Kyusho-Jutsu. Whereas the first edition provided an in-depth explanation of the Aikido techniques of Kokyu-ryoku, the second edition focusses specifically on the grabbing and liberation techniques used in Kyusho-Jutsu. Such an examination stresses the importance of vital points, "finger manipulation", and their co rresponding emphasis on energy usage. As Professor Arus details throughout Biomechanics of Human Motion, Second Edition, knowledge of this form of pressure point maneuvering is useful in both attack and counterattack situations, especially since the martial artist's anatomo-physiological adaptation to effort represents the most significant development in fighting regimens. The second edition also includes a discussion of the katana. Professor Arus notes that defense against the katana is nearly impossible, describing the three major steps used in Japanese (Ma). It is customary in Aikido to defend against a wooden sword. By using a wooden sword, an Aikido Master's demonstration is pre-determined. Techniques to defend against these demonstrations are discussed throughout the book. Finally, various attack and defense techniques using pressure points are also explained in Biomechanics of Human Motion, Second Edition.

Providing a practical guide to the training and assessment of non-technical skills within high-risk industries, this book will be of direct interest to safety and training professionals working within aviation, healthcare, rail, maritime, and other high-risk industries. Currently, each of these industries are working to integrate non-technical skills into their training and certification processes, particularly in light of increasing international regulation in this area. However, there is no definitive guidance to assist practitioners within these areas with the design of effective non-technical skills training and assessment programs. This book sets out to fully meet this need. It has been designed as a practically focussed companion to the 2008 book Safety at the Sharp End by Flin, O'Connor and Crichton. While Safety at the Sharp End provides the definitive exploration of the need for non-technical skills training, and examines in detail the main components of non-technical skills as they relate to safe operations, the text does not focus on the "nuts and bolts" of designing training and assessment programs. To this end, Training and Assessing Non-Technical Skills: A Practical Guide provides an extension of this work and a fitting companion text.

Explore the Role People Play within Safety Critical Systems

"Single Volume Consolidates Information Previously Scattered throughout the Literature"

The piecemeal fashion in which human factors research has been conducted in the maritime domain makes information retrieval available only by scanning through numerous research journals and conference papers. Bringing together human factors information from this and other domains, Human Factors in the Maritime Domain integrates a common body of knowledge into one single volume.

"A Holistic Approach Based on a Socio-Technical System"

The book provides the vital background information necessary to acquire a core knowledge base and a much-needed overview of human factors within the maritime domain. It starts by putting the topic into an historical and theoretical context, moves onto more specific and detailed topics and contemporary thinking in human factors, then reviews new maritime technology. The authors take a holistic approach based on a model of the socio-technical system of work in the maritime domain. They synthesize available knowledge and research, then present in an easily acceptable framework with example, illustrations, and case studies whenever possible, making the text rigorous, useful, and enjoyable.

"Experts Provide a Theoretical and Scientific Perspective"

The three authors draw on a range of diverse backgrounds including working as a maritime surveyor, transport consultant, human factors lecturer, and mechanical engineer. They have undertaken maritime research in Denmark, Australia, Malta, and the UK. They have published several other human factor books on related topics. This combination of human factorsknowledge, maritime wisdom, and substantial publication experience results in a book that is effective and practical.

The third edition of a bestseller, Human Safety and Risk Management: A Psychological Perspective incorporates a decade of new research and development to provide you with a comprehensive and contemporary guide to the psychology of risk and workplace safety. A major enhancement is reflected in the new subtitle for the book, A Psychological Perspective, which highlights both the expertise of the authors and also confirms the predominantly psychological orientation of the revised text. New in the Third Edition: State-of-the-art theory reviews, research findings, and practical applications New chapter on impact that sensor technologies have on approaches to safety and risk in contemporary society Enhanced chapters on key issues around sensing danger, risk perception, error detection, safety culture, risk management, leadership, teams, and stress management This book discusses how people perceive and manage risks and how to make the workplace a safer place. It examines the influence of individual factors on safety, as well as team and organizational factors at work, from a psychological perspective. It also highlights changes in safety due to the changing workplace, globalization, and managing employees' safety and health beyond the workplace - a challenge that many organizations have yet to address. Reflecting current scientific research across a range of disciplines as it applies to human safety and risk management, this book helps you meet the challenges posed by the rapidly evolving workplace.

Every organization must comply with occupational health and safety regulations. Yet it is frequently unclear which actually apply in a given real-life situation, plus the field is loaded with technical terminology and complicated regulations. Many managers, trainers, even safety and health professionals therefore find it hard to know how to comply, with exactly what. Written to make this important discipline more understandable, Concise Guide to Workplace Safety and Health: What You Need to Know, When You Need It systematically addresses, for each of the 34 topics covered, core issues such as relevant regulations, required program elements, and definitions of key terms. Organized for quick access to information, this handy reference book demystifies required documentation, training elements, medical requirements, recordkeeping, and more. Conveniently, the author uses the same 20-part format for every topic. For example, if you want to know only about the documentation required, you can immediately turn to a topic's Section 9 (Written Documentation Required). If training requirements are the issue, simply go to a chapter's Section 12 (Training Requirements). Also provided for each topic are links to quality background and training information, with sample forms and programs where available. The guide covers safety and health topics of interest to a wide cross section of industries and businesses. The author's relaxed, yet focused approach and consistent format allow efficient access to a broad range of occupational health and safety information. The topics covered include not only those that are currently regulated, but also emerging issues such as injury and illness prevention programs, and the rapidly growing field of nanotechnology.

In this book the author applies contemporary error theory to the needs of investigators and of anyone attempting to understand why someone made a critical error, how that error led to an incident or accident, and how to prevent such errors in the future. Students and investigators of human error will gain an appreciation of the literature on error, with numerous references to both scientific research and investigative reports in a wide variety of applications, from airplane accidents, to bus accidents, to bonfire disasters. Based on the author's extensive experience as an accident investigator and instructor of both aircraft accident investigation techniques and human factors psychology, it reviews recent human factors literature, summarizes major transportation accidents, and shows how to investigate the types of errors that typically occur in high risk industries. It presents a model of human error causation influenced largely by James Reason and Neville Moray, and relates it to error investigations with step-by-step guidelines for data collection and analysis that investigators can readily apply as needed. This second edition of Investigating Human Error has been brought up to date throughout, with pertinent recent accidents and safety literature integrated. It features new material on fatigue, distraction (eg mobile phone and texting) and medication use. It also now explores the topics of corporate culture, safety culture and safety management systems. Additionally the second edition considers the effects of the reduction in the number of major accidents on investigation quality, the consequences of social changes on transportation safety (such as drinking and driving, cell phone use, etc), the contemporary role of accident investigation, and the effects of the prosecution of those involved in accidents.

Safety-I is defined as the freedom from unacceptable harm. The purpose of traditional safety management is therefore to find ways to ensure this ‘freedom’. But as socio-technical systems steadily have become larger and less tractable, this has become harder to do. Resilience engineering pointed out from the very beginning that resilient performance - an organisation’s ability to function as required under expected and unexpected conditions alike – required more than the prevention of incidents and accidents. This developed into a new interpretation of safety (Safety-II) and consequently a new form of safety management.

Safety-II changes safety management from protective safety and a focus on how things can go wrong, to productive safety and a focus on how things can and do go well. For Safety-II, the aim is not just the elimination of hazards and the prevention of failures and malfunctions but also how best to develop an organisation’s potentials for resilient performance – the way it responds, monitors, learns, and anticipates. That requires models and methods that go beyond the Safety-I toolbox. This book introduces a comprehensive approach for the management of Safety-II, called the Resilience Assessment Grid (RAG). It explains the principles of the RAG and how it can be used to develop the resilience potentials. The RAG provides four sets of diagnostic and formative questions that can be tailored to any organisation. The questions are based on the principles of resilience engineering and backed by practical experience from several domains.

Safety-II in Practice is for both the safety professional and academic reader. For the professional, it presents a workable method (RAG) for the management of Safety-II, with a proven track record. For academic and student readers, the book is a concise and practical presentation of resilience engineering.

Table of Contents

Preface

Chapter 1: Safety Management Anno 2016

Chapter 2: What Does ‘Resilience’ Mean?

Chapter 3: The Basis For Resilient Performance

Chapter 4: The Resilience Potentials

Chapter 5: RAG – The Resilience Assessment Grid

Chapter 6: RAG – Towards a Model of Resilient Performance

Chapter 7: Developing Resilience Potentials

Chapter 8: The Changing Face of Safety

References

Glossary

The authors believe that a systematic organizational approach to aviation safety must replace the piecemeal approaches largely favoured in the past, but this change needs to be preceded by information to explain why a new approach is necessary. Accident records show a flattening of the safety curve since the early Seventies: instead of new kinds of accident, similar safety deficiencies have become recurrent features in accident reports. This suggests the need to review traditional accident prevention strategies, focused almost exclusively on the action or inaction's of front-line operational personnel. The organizational model proposed by the authors is one alternative means to pursue safety and prevention strategies in contemporary aviation; it is also applicable to other production systems. The model argues for a broadened approach, which considers the influence of all organizations (the blunt end ) involved in aviation operations, in addition to individual human performance (the sharp end ). If the concepts of systems safety and organizational accidents are to be advanced, aviation management at all levels must be aware of them. This book is intended to provide a bridge from the academic knowledge gained from research, to the needs of practitioners in aviation. It comprises six chapters: the fundamentals, background and justification for an organizational accident causation model to the flight deck, maintenance and air traffic control environments. The last chapter suggest different ways to apply the model as a prevention tool which furthermore enhances organizational effectiveness. The value of the organizational framework pioneered by Professor Reason in analyzing safety in high-technology production systems is felt by his co-authors to have an enduring role to play, both now and in coming decades. Applied now in this book, it has been adopted by ICAO, IFATCA, IMO, the US National Transportation Safety Board, the Transportation Safety B

Still the only book published anywhere in the world which is devoted entirely to the principles of aeromedical transport, Aeromedical Transportation has rightly become known as the sole reference for the industry. This second edition has been radically revised and updated; featuring the latest research, updated references and new chapters on the transport of intensive care patients, and medical emergencies/death in flight. Since the first edition was published in 1996, the concept of 'evidence-based medicine' has been accepted as essential in any book which endeavours to be the accepted knowledge base in its subject area. A very practical text, international in its approach, much of its content is devoted to clinical matters. Administration and organisation are also discussed, but are addressed from the standpoint of the clinical aeromedical escort. The text is suitable for medical, paramedical and nursing personnel and for those working in organizations whose duties include the transportation of the sick and injured by air.

Incident Command: Tales From the Hot Seat presents a unique examination of the skills of the on-scene or incident commander who is in charge of an emergency or major incident. Experienced commanders from the police and fire services, the armed forces, civil aviation and the prison service give personal accounts of their command experiences, discuss their dilemmas and the pressures they faced, and reveal the demands of leading under extreme conditions. They share intimate details of cases where their command skills were tested, ranging from industrial fires, riots, hostage taking, warfare, peacekeeping, to in-flight emergencies. Each case ends with lessons learnt and tips for the developing commander. Additional chapters present expert accounts of the art of incident command, incident command systems, competencies for command, as well as reviews of the latest psychological research into decision making and team work under pressure. The book is an essential compelling text that captures the essence of incident command by analyzing command experiences across a range of professions.

While a quick response can save you in a time of crisis, avoiding a crisis remains the best defense. When dealing with complex industrial systems, it has become increasingly obvious that preparedness requires a sophisticated understanding of human factors as they relate to the functional characteristics of socio-technology systems. Edited by industrial safety expert Erik Hollnagel and featuring commentary from leaders in the field, Safer Complex Industrial Environments: A Human Factors Approach examines the latest research on the contemporary human factors approach and methods currently in practice. Drawing on examples mainly from the nuclear industry, the book presents a contemporary view on human factors in complex industrial systems. The contributors contrast the traditional view of human factors as a liability with the contemporary view that recognizes human factor as also an asset without which the safe and efficient performance of complex industrial systems would be impossible. It describes how this view has developed in parallel to the increasing complexity and intractability of socio-technical systems and partly as a consequence of that. The book also demonstrates how this duality of the human factor can be reconciled by recognizing that the human and organizational functions that can be the cause of adverse events are also the very foundation for safety. Building on this, the book introduces theories and methods that can be used to describe human and collective performance in a complex socio-technical environment. It explores how contemporary human factors can be used to go beyond failure analysis to actively make complex industrial environments safer.