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Expertise and Technology - Cognition & Human-computer Cooperation (Paperback)
Loot Price: R1,617
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Expertise and Technology - Cognition & Human-computer Cooperation (Paperback)
Series: Expertise: Research and Applications Series
Expected to ship within 12 - 17 working days
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Technological development has changed the nature of industrial
production so that it is no longer a question of humans working
with a machine, but rather that a joint human machine system is
performing the task. This development, which started in the 1940s,
has become even more pronounced with the proliferation of computers
and the invasion of digital technology in all wakes of working
life. It may appear that the importance of human work has been
reduced compared to what can be achieved by intelligent software
systems, but in reality, the opposite is true: the more complex a
system, the more vital the human operator's task. The conditions
have changed, however, whereas people used to be in control of
their own tasks, today they have become supervisors of tasks which
are shared between humans and machines. A considerable effort has
been devoted to the domain of administrative and clerical work and
has led to the establishment of an internationally based
human-computer interaction (HCI) community at research and
application levels. The HCI community, however, has paid more
attention to static environments where the human operator is in
complete control of the situation, rather than to dynamic
environments where changes may occur independent of human
intervention and actions. This book's basic philosophy is the
conviction that human operators remain the unchallenged experts
even in the worst cases where their working conditions have been
impoverished by senseless automation. They maintain this advantage
due to their ability to learn and build up a high level of
expertise -- a foundation of operational knowledge -- during their
work. This expertise must be taken into account in the development
of efficient human-machine systems, in the specification of
training requirements, and in the identification of needs for
specific computer support to human actions. Supporting this
philosophy, this volume *deals with the main features of cognition
in dynamic environments, combining issues coming from empirical
approaches of human cognition and cognitive simulation, *addresses
the question of the development of competence and expertise, and
*proposes ways to take up the main challenge in this domain -- the
design of an actual cooperation between human experts and computers
of the next century.
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