This book presents the proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021), held online on June 13-18, 2021. By highlighting the latest theories and models, as well as cutting-edge technologies and applications, and by combining findings from a range of disciplines including engineering, design, robotics, healthcare, management, computer science, human biology and behavioral science, it provides researchers and practitioners alike with a comprehensive, timely guide on human factors and ergonomics. It also offers an excellent source of innovative ideas to stimulate future discussions and developments aimed at applying knowledge and techniques to optimize system performance, while at the same time promoting the health, safety and wellbeing of individuals. The proceedings include papers from researchers and practitioners, scientists and physicians, institutional leaders, managers and policy makers that contribute to constructing the Human Factors and Ergonomics approach across a variety of methodologies, domains and productive sectors. This volume includes papers addressing the following topics: Activity Theories for Work Analysis and Design (ATWAD), Organisation design and management (ODAM), Ergonomic Work Analysis and Training (EWAT), Systems HF/E, HF/E Education and Professional Certification Development.

Stuart Walker's design work has been described as life-changing, inspiring, disturbing and ferocious. Drawing on an extraordinarily diverse range of sources and informed by creative practice, Design for Life penetrates to the heart of modern culture and the malaise that underlies today's moral and environmental crises. The author argues that this malaise is deep-seated and fundamental to the modern outlook. He shows how our preoccupation with technological progress, growth and the future has produced a constricted view of life - one that is both destructive and self-reinforcing. Based on over twenty-five years of scholarship and creative practice, he demonstrates the vital importance of solitude, contemplation, inner growth and the present moment in developing a different course - one that looks squarely at our current, precarious situation while offering a positive, hopeful way forward - a way that is compassionate, context-based, human scale, ethically motivated and critically creative. Design for Life is an intensely original contribution that will be essential reading for design practitioners and students. Written in a clear, accessible style, it will also appeal to a broader readership, especially anyone who is concerned with contemporary society's rising inequalities and environmental failings and is looking for a more constructive, balanced and thoughtful direction.

The last few decades have been among the most dynamic within recent British cultural history. Artists across all genres and media have developed and re-fashioned their practice against a radically changing social and cultural landscape - both national and global. This book takes a fresh look at some of the themes, ideas and directions which have informed British art since the later 1980s through to the first decade of the new millennium. In addition to discussing some iconic images and examples, it also looks more broadly at the contexts in which a new 'post-conceptual' generation of artists, those typically born since the late 1950s and 1960s have approached and developed aspects of their professional practice. Contemporary British Art is an ideal introduction to the field. To guide the reader, the book is organised around genres or related practices - painting; sculpture and installation; and film, video and performance. The first chapter explores aspects of the contemporary art market and some of the contexts within which art is made, supported and exhibited. The chapters that discuss various genres of art practice also mention books that may be useful to support further reading. Extensively illustrated with a wide range of work (both known, and less well-known) from artists such as Chris Ofili, Rachel Whiteread, Damien Hirst, Banksy, Anthony Gormley, Jack Vettriano, Sam Taylor-Wood, Steve McQueen and Tracey Emin, and many more.

This book explores how human factors and ergonomic principles are currently transforming healthcare. It reports on the design of systems and devices used to improve the quality, safety, efficiency and effectiveness of patient care, and discusses findings on improving organizational outcomes in the healthcare setting, as well as approaches to analyzing and modeling those work aspects that are unique to healthcare. Based on papers presented at the AHFE 2020 Virtual Conference on Human Factors and Ergonomics in Healthcare and Medical Devices, held on July 16-20, 2020, the book highlights the physical, cognitive and organizational aspects of human factors and ergonomic applications, and shares various perspectives, including those of clinicians, patients, health organizations and insurance providers. Given its scope, the book offers a timely reference guide for researchers involved in the design of medical systems and healthcare professionals managing healthcare settings, as well as healthcare counselors and international health organizations.

This book provides readers with a timely snapshot of ergonomics research and methods applied to the design, development and prototyping-as well as the evaluation, training and manufacturing-of products, systems and services. Combining theoretical contributions, case studies and reports on technical interventions, it covers a wide range of topics in ergonomic design including ecological design; cultural and ethical aspects in design; interface design, user involvement and human-computer interaction in design; as well as design for accessibility and many others. The book particularly focuses on new technologies such as virtual reality, state-of-the-art methodologies in information design, and human-computer interfaces. Based on the AHFE 2020 Virtual Conference on Ergonomics in Design, held on July 10-16, 2020, the book offers a timely guide for both researchers and design practitioners, including industrial designers, human-computer interaction and user experience researchers, production engineers and applied psychologists.

This book reports on cutting-edge findings and developments in physical, social and occupational ergonomics. It covers a broad spectrum of studies and evaluation procedures concerning physical and mental workload, work posture and ergonomic risk. Further, it reports on significant advances in the design of services and systems, including those addressing special populations, for purposes such as health, safety and education, and discusses solutions for a better and safer integration of humans, automated systems and digital technologies. The book also analyzes the impact of culture on people's cognition and behavior, providing readers with timely insights into theories on cross-cultural decision-making, and their diverse applications for a number of purposes in businesses and societies. Based on three AHFE 2020 conferences (the AHFE 2020 Virtual Conference on Physical Ergonomics and Human Factors, the AHFE 2020 Virtual Conference on Social & Occupational Ergonomics, and the AHFE 2020 Virtual Conference on Cross-Cultural Decision Making), it provides readers with a comprehensive overview of the current challenges in physical, social and occupational ergonomics, including those imposed by technological developments, highlights key connections between them, and puts forward optimization strategies for sociotechnical systems, including their organizational structures, policies and processes.

This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human-computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16-20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.

Winner of the "Outstanding Academic Title" recognition by Choice for the 2020 OAT Awards. The Choice OAT Award represents the highest caliber of scholarly titles that have been reviewed by Choice and conveys the extraordinary recognition of the academic community. In recent years social media has gained significant popularity and has become an essential medium of communication. Such user-generated content provides an excellent scenario for applying the metaphor of mining any information. Transfer learning is a research problem in machine learning that focuses on leveraging the knowledge gained while solving one problem and applying it to a different, but related problem. Features: Offers novel frameworks to study user behavior and for addressing and explaining task heterogeneity Presents a detailed study of existing research Provides convergence and complexity analysis of the frameworks Includes algorithms to implement the proposed research work Covers extensive empirical analysis Social Media Analytics for User Behavior Modeling: A Task Heterogeneity Perspective is a guide to user behavior modeling in heterogeneous settings and is of great use to the machine learning community.

This book features original research articles on the topic of mathematical modelling and fractional differential equations. The contributions, written by leading researchers in the field, consist of chapters on classical and modern dynamical systems modelled by fractional differential equations in physics, engineering, signal processing, fluid mechanics, and bioengineering, manufacturing, systems engineering, and project management. The book offers theory and practical applications for the solutions of real-life problems and will be of interest to graduate level students, educators, researchers, and scientists interested in mathematical modelling and its diverse applications. Features Presents several recent developments in the theory and applications of fractional calculus Includes chapters on different analytical and numerical methods dedicated to several mathematical equations Develops methods for the mathematical models which are governed by fractional differential equations Provides methods for models in physics, engineering, signal processing, fluid mechanics, and bioengineering Discusses real-world problems, theory, and applications

The past decade has seen the development and testing of an increasingly large set of ergonomics tools. With new sections in every chapter, the third edition of Introduction to Ergonomics describes a representative selection of tools and demonstrates how to apply them in practice. In fully researched, stand alone sections with worked examples, the book provides useful, practical skills for dealing with real-world ergonomic problems. The author's approach is based on a professional model in which specialized skills are backed-up by a good general knowledge of ergonomics. This approach is in accordance with International Ergonomics Association guidelines. See what's new in the Third Edition: Ergonomics Workshop sections in each chapter with worked examples and advice for using problem solving tools Guidance for the design of questionnaires, rating scales, and the conduct of surveys applicable across all areas of ergonomics Task analysis examples together with a wide variety of ergonomics checklists and design guidelines Increased coverage of the role of stress and psychological well-being on the health of workers and on systems safety New material for course lectures, examinations, and projects - over 200 essays and exercises Glossary of technical terms New evidence for the cost-effectiveness of ergonomics in practice Advice for further study Updated Instructor's Manual The book's built-in flexibility allows it to be used in a variety of ways. Reading the main text supplies a general overview of ergonomics in action. Delving deeper, the Ergonomics Workshop sections include tutorials and exercises that provide a basic toolkit for carrying out risk assessments and for solving real-world problems. This multi-level organization allows those studying human factors, psychology, industrial engineering, and occupational ergonomics to get both general knowledge and specialized information. The self-contained chapters are also accessible to non-ergonomics professionals who need to know more about the subject.

This book reports on the state of the art in physical ergonomics and addresses the design of products, processes, services, and work systems to ensure they are productive, safe, and enjoyable for people to use. The human body's responses to physical and physiological work demands, strain injuries from repetition, vibration, force, and posture are the most common types of issues examined, along with their design implications. The book explores a wide range of topics in physical ergonomics, including the consequences of repetitive motion, materials handling, workplace safety, the usability of portable devices, design, working postures, and the work environment. Mastering physical ergonomics and safety engineering concepts is fundamental to creating products and systems that people can safely and conveniently use, as well as avoiding stresses and minimizing the risk of accidents. Based on the AHFE 2018 Conference on Physical Ergonomics and Human Factors, held on July 21-25, 2018, in Orlando, Florida, USA, this book provides readers with a comprehensive perspective on the current challenges in physical ergonomics, which is a critical aspect in the design of any human-centered technological system, and for factors influencing human performance.

Executives are under enormous pressure to meet stakeholder expectations regarding the prevention of fraud and corruption. However, the drive to demonstrate that they are complying with legislative requirements and high principles has, in many cases, overshadowed the need to deal with the problem itself. As a result, fraud and corruption remain a significant unmanaged source of risk for many organizations. Drawing on experiences across Europe, America and Australia, Iyer and Samociuk give you the tools to establish an effective and far-reaching anti-fraud and corruption programme. Included is a compendium of techniques for assessing the true risk of fraud and corruption, reducing those risks and using health checks to provide early warnings. Also included is The Tightrope, A Story of Fraud and Corruption...which takes the reader from first suspicions through crisis and finally recovery in a vivid and instructive style, covering the lessons in the main text. This new book is a must-read for all those responsible for the prevention of fraud and corruption, risk management, corporate compliance, corporate responsibility and governance.

This book discusses the latest advances in human factors and ergonomics, focusing on methods for improving quality, safety, efficiency, and effectiveness in patient care. By emphasizing the physical, cognitive and organizational aspects of human factors and ergonomics applications, it reports on various perspectives, including those of clinicians, patients, health organizations and insurance providers. The book describes cutting-edge applications, highlighting the best practices of staff interactions with patients, as well as interactions with computers and medical devices. It also presents new findings related to improved organizational outcomes in healthcare settings, and approaches to modeling and analysis specifically targeting those work aspects unique to healthcare. Based on the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare, held on July 27-31, 2016, in Walt Disney World (R), Florida, USA, the book is intended as timely reference guide for both researchers involved in the design of healthcare systems and devices and healthcare professionals aiming at effective and safe health service delivery. Moreover, by providing a useful survey of cutting-edge methods for improving organizational outcomes in healthcare settings, the book also represents an inspiring reading for healthcare counselors and international health organizations.

This book discusses the latest advances in affective and pleasurable design. It reports on important theoretical and practical issues, covering a wealth of topics, including aesthetics in product and system design, design-driven innovation, affective computing, evaluation tools for emotion, Kansei engineering for products and services, and many more. This timely survey addresses experts and industry practitioners with different backgrounds, such as industrial designers, emotion designers, ethnographers, human-computer interaction researchers, human factors engineers, interaction designers, mobile product designers, and vehicle system designers. Based on the AHFE 2016 International Conference on Affective and Pleasurable Design, held on July 27-31, 2016, in Walt Disney World (R), Florida, USA, the book represents an inspiring guide for all researchers and professionals in the field of design.

This book constitutes the refereed proceedings of the 13th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2016, held as part of the 18th International Conference on Human-Computer Interaction, HCII 2016, held in Toronto, ON, Canada, in July 2016. The total of 1287 regular papers and 186 poster papers presented at the HCII 2016 conferences was carefully reviewed and selected from 4354 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The 47 contributions included in the EPCE proceedings were organized in the following topical sections: mental workload and performance; interaction and cognition; team cognition; cognition in complex and high risk environments; and cognition in aviation.

The two-volume set LNCS 10286 + 10287 constitutes the refereed proceedings of the 8th International Conference on Digital Human Modeling and Applications in Health, Safety, Ergonomics, and Risk Management, DHM 2017, held as part of HCI International 2017 in Vancouver, BC, Canada. HCII 2017 received a total of 4340 submissions, of which 1228 papers were accepted for publication after a careful reviewing process. The 75 papers presented in these volumes were organized in topical sections as follows: Part I: anthropometry, ergonomics, design and comfort; human body and motion modelling; smart human-centered service system design; and human-robot interaction. Part II: clinical and health information systems; health and aging; health data analytics and visualization; and design for safety.

The study of expertise weaves its way through various communities of practice, across disciplines, and over millennia. To date, the study of expertise has been primarily concerned with how human beings perform at a superior level in complex environments and sociotechnical systems, and at the highest levels of proficiency. However, more recent research has continued the search for better descriptions, and causal mechanisms that explain the complexities of expertise in context, with a view to translating this understanding into useful predictions and interventions capable of improving the performance of human systems as efficiently as possible. The Oxford Handbook of Expertise provides a comprehensive picture of the field of Expertise Studies. It offers both traditional and contemporary perspectives, and importantly, a multidiscipline-multimethod view of the science and engineering research on expertise. The book presents different perspectives, theories, and methods of conducting expertise research, all of which have had an impact in helping us better understand expertise across a broad range of domains. The Handbook also describes how researchers and practitioners have addressed practical problems and societal challenges. Throughout, the authors have sought to demonstrate the heterogeneity of approaches and conceptions of expertise, to place current views of expertise in context, to show how these views can be used to address current issues, and to examine ways to advance the study of expertise. The Oxford Handbook of Expertise is an essential resource both to those wanting to gain an up-to-date knowledge of the science of expertise and those wishing to study experts.

The two-volume set LNCS 10286 + 10287 constitutes the refereed proceedings of the 8th International Conference on Digital Human Modeling and Applications in Health, Safety, Ergonomics, and Risk Management, DHM 2017, held as part of HCI International 2017 in Vancouver, BC, Canada. HCII 2017 received a total of 4340 submissions, of which 1228 papers were accepted for publication after a careful reviewing process. The 75 papers presented in these volumes were organized in topical sections as follows: Part I: anthropometry, ergonomics, design and comfort; human body and motion modelling; smart human-centered service system design; and human-robot interaction. Part II: clinical and health information systems; health and aging; health data analytics and visualization; and design for safety.

This book gives readers the tools they need to achieve work design that is ergonomically effective while remaining economically feasible. Whether studying work design/ergonomics in a college classroom, preparing for the Board of Certification in Professional Ergonomics (BCPE) exam, or working as a professional in the field, readers can depend on this book to provide them with the information they need. Work Design is a single source for ergonomics, work design, and work measurement. Its engineering orientation equips readers with practical design information and procedures; its explicit organization, conversational style, and clear explanations make it easy to read and understand. The book's many charts and graphics dynamically illustrate important concepts and principles, and its extensive references give readers confidence in the material.

The aim of this work is to provide insight into the process of employee recovery and well-being in regard to work-related ICT use during after-hours. Therefore, we discuss (1) theories that help us to understand the determinants and outcomes of this behavior, (2) our core concepts recovery and well-being, and (3) previous empirical findings on ICT use after hours for work purposes. On the basis of literature review, we propose a new conceptual overall framework of ICT use after hours for work purposes with the focus on employee recovery and well-being processes. Thereby, we posit ICT use after hours for work purposes as potential stressor, resource, or demand (see action theory by Hacker, 1998, 2003; Frese and Zapf 1994), depending on many personal and environmental factors, but primarily on cognitive appraisals (see transactional model of stress by Lazarus and Folkman 1984). This three-way division enables us to propose various linear and non-linear associations to focused outcomes. We conclude with an overall discussion on further research concerning the identified research gaps.

This book constitutes the refereed proceedings of the 12th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, held in Los Angeles, CA, USA, in August 2015. The total of 1462 papers and 246 poster papers presented at the HCII 2015 conferences was carefully reviewed and selected from 4843 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The 49 contributions included in the EPCE proceedings were organized in the following topical sections: cognitive aspects of display and information design; applied cognitive psychology; safety, risk and human reliability; and aviation and space safety.

Building on the success of previous editions, the 4th edition of ‘Introduction to Human Factors and Ergonomics’ provides a comprehensive and up to date introduction to the field. The new edition places the subject matter into a system context using a human-machine model to structure the chapters and a knowledge application model to structure the organisation of material in each chapter. Every chapter covers: Core Concepts, Basic Applications, Tools and Processes, and System Integration issues regardless of topic. Includes over 200 exercises and essays (at least ten per chapter). An Instructor’s Manual, A Guide to Tutorials and Seminars and and over 500 powerpoint slides are available for academic users from the publisher. All chapters contain ‘HFE Workshop’ sections with practical guidance and worked examples. Please see the TOC for more information.

Table of Contents

Prologue: Human Factors and Ergonomics in Systems Design and Project Management. Human Factors and Ergonomics from the Earliest Times to the Present. The Body as a Mechanical System. Anthropometry, Workstation and Facilities Design. Standing and Sitting at Work. Repetitive Tasks. Risk Assessment and Task Design. Design of Manual Handling and Load Carriage Tasks. Work Capacity, Stress, Fatigue and Recovery. Job Demands, Health and Well-being for a Changing Population. Working in hot and Cold Climates. The Visual Environment. Measurement and Design. Hearing, Sound, Noise and Vibration. The Mind at Work: Intention, Action and Interpretation. Displays and Controls. Interactive Devices and the Internet. HFE in Accident Investigation and Safety Management. System Stability and Sustainability. Appendix A. Glossary. References. Index.

We all know that safety should be an integral part of the systems that we build and operate. The public demands that they are protected from accidents, yet industry and government do not always know how to reach this common goal. This book gives engineers and managers working in companies and governments around the world a pragmatic and reasonable approach to system safety and risk assessment techniques. It explains in easy-to-understand language how to design workable safety management systems and implement tested solutions immediately. The book is intended for working engineers who know that they need to build safe systems, but aren't sure where to start. To make it easy to get started quickly, it includes numerous real-life engineering examples. The book's many practical tips and best practices explain not only how to prevent accidents, but also how to build safety into systems at a sensible price. The book also includes numerous case studies from real disasters that describe what went wrong and the lessons learned. See What's New in the Second Edition: New chapter on developing government safety oversight programs and regulations, including designing and setting up a new safety regulatory body, developing safety regulatory oversight functions and governance, developing safety regulations, and how to avoid common mistakes in government oversight Significantly expanded chapter on safety management systems, with many practical applications from around the world and information about designing and building robust safety management systems, auditing them, gaining internal support, and creating a safety culture New and expanded case studies and "Notes from Nick's Files" (examples of practical applications from the author's extensive experience) Increased international focus on world-leading practices from multiple industries with practical examples, common mistakes to avoid, and new thinking about how to build sustainable safety management systems New material on safety culture, developing leading safety performance indicators, safety maturity model, auditing safety management systems, and setting up a safety knowledge management system

This book constitutes the refereed proceedings of the 9th International Conference on Engineering Psychology and Cognitive Ergonomics, EPCE 2011, held in Orlando, FL, USA, in July 2011, within the framework of the 14th International Conference on Human-Computer Interaction, HCII 2011, together with 11 other thematically similar conferences. The 67 full papers presented were carefully reviewed and selected from numerous submissions. The papers are organized in topical parts on cognitive and psychological aspects of interaction; cognitive aspects of driving; cognition and the Web; cognition and automation; security and safety; and aerospace and military applications.

This book explores the interplay of farm mechanization, human factors and climatic and other environmental uncertainty in agriculture, using an ergonomics based approach to discuss solutions to the traditionally acknowledged vulnerability of the sector. It converges contemporary research documentation, case studies and international standards on agricultural ergonomics, engineering anthropometry, human factors, basic occupational health services, safety management, human performance and system sustainability to provide a handy reference to students and professionals working to optimize agricultural output while balancing the rational utilization of labour in agricultural practices and human well-being.