As new technology continually emerges, it is essential that companies design products that offer the right combination of functionality, usability, and accessibility for all consumers. In this volume, author Dr. Simeon Keates presents a step-by-step guide for companies on how to accomplish this difficult task, articulating why these three elements can make the critical difference in remaining competitive and economically viable over the long term. It is a how to book to help companies and designers offer products, services, and environments that do not discriminate between potential users and grounds of capability. Designing for Accessibility provides insightful case studies to illustrate the corporate benefits for designing accessibility, in addition to carefully selected and valuable figures and tables. It serves as a means to demystify what is involved in designing inclusive products for all users. Dr. Keates highlights numerous examples for designers, such as creating a tool for Web browsing for older adults, as well as digital television access. well as corporate and design researchers to ensure the practical realization of accessible technology for all segments of society.

First published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.

First published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.

First published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.

First published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.

This volume represents the proceedings of the Esrel 2003, European Safety And Reliability Conference held in Netherlands. The conference focused on the application of safety, reliability and risk management assessment techniques occurs across domains.

Understanding how to make the best of human skills and knowledge is essential in the design of technology and jobs, particularly where these involve decision-making and uncertainty. Recent developments have been made in naturalistic decision-making, distributed cognition and situational awareness, particularly with respect to aviation, transport and strategic planning, the nuclear industry and other high-risk industries.
Despite the integration of computer-based support systems in production scheduling in recent years, the reality is that most enterprises consist of reactive re-scheduling, involving a high degree of human involvement. It is often with the insight, knowledge and skills of people that scheduling skills can function with any degree of success.
Human Performance in Planning and Scheduling covers many industries, including clothing, steel, machine tools, paper/board, and the automobile industry. Using international case studies from various manufacturing industries, they highlight the fact that the human scheduler is a pivotal element in the scheduling process. Each section of the book includes an introduction with an overview of the material to follow, clearly identifying themes, discussion points and highlights inter-connections between the authors' work.

eBook available with sample pages: 0203305949

This book deals with the central question of how human factors and ergonomics (HFE) might contribute to solutions for the more sustainable development of our world. The contents of the book are highly compatible with the recent political agenda for sustainable development as well as with sustainability research from other disciplines.The book aims to summarize and profile the various empirical and theoretical work arising from the field of "Human Factors and Sustainable Development" in the last decade. The book gives a systematic overview of relevant theoretical concepts, their underlying philosophies, as well as global application fields and case studies.

This book provides a framework for integrating complex systems that are problem-centric, human-centered, and provides an interdisciplinary, multi-methodological purview of multiple perspectives surrounding the human factors/human actors within living ecosystems. This book will provide useful theoretical and practical information to human factors, human-computer interaction, cognitive systems engineering personnel who are currently engaged in human-centered design or other applied aspects of modeling, simulation, and design that requires joint understanding of theory and practice.

Work is all around us and permeates everything we do and everyday activities. Not all work is justified, not all work is properly designed, or evaluated accurately, or integrated. A systems model will make work more achievable through better management. Work is defined as a process of performing a defined task or activity, such as research, development, operations, maintenance, repair, assembly, production, and so on. Very little is written on how to design, evaluate, justify, and integrate work. Using a comprehensive systems approach, this book facilitates a better understanding of work for the purpose of making it more effective and rewarding.

This book will advance the understanding of leadership beyond the inherited myths and modalities of command and control. Leadership is separated from ideas and institutional seniority and explained as the collaborative power of one with others. Enabling the intelligent co-participation of all people, the constructive effect of this approach to leadership is in the engagement of people. This is significant when task accomplishment depends not on managerial direction, but on the interaction of people with each other, with technical systems, and with complex regulations which are often across jurisdictional boundaries. Examples and case studies are included.

Office ergonomics - whether we realize it or not - directly or indirectly affects every one of us. It is the study of the work we do, the environment we work in, and the tools we use to successfully perform our jobs. Office ergonomics helps us be comfortable and safe at work, which reduces the risk of injury, lowers stress, increases personal engagement, and raises overall work performance. This book embraces and addresses the new reality of the traditional 'office' work, which is ever changing and evolving, and offers tactical recommendations on how to make non-traditional office settings more comfortable. This book suggests how to Set up the office, wherever that may be - at a company site, at home, at a corner cafe, on a commuter train Interact with colleagues Organize and pace work Select and arrange equipment and furniture Maintain the physical climate - lighting, sound, heating and cooling The book is a practical one, based on sound theory and solid research. Written for non-engineers as well as those in the industry, it has a conversational tone, reflects true-life situations that office workers face, and is adaptable to multiple office settings. While budding ergonomists will find it educational, office managers and designers will benefit from it as well. You will find ten fast-paced chapters, augmented with brief case studies and illustrations, and capped off with a series of practical design recommendations. Three appendices delve into ergonomic topics with more thorough details. This book suggests how best to achieve a harmonious work scenario by optimizing the 'fit' between the person and his or her environment. This, in a nutshell, is what ergonomics is all about: working with ease and efficiency.

New Ergonomics Perspective represents a selection of the papers presented at the 10th Pan-Pacifi c Conference on Ergonomics (PPCOE), held in Tokyo, Japan, August 25-28, 2014. The first Pan-Pacific Conference on Occupational Ergonomics was held in 1990 at the University of Occupational and Environmental Health, Japan. The main theme of the PPCOE 1990 was "Searching for Solutions to Occupational Problems." The successful meetings have taken place in 1990 (Kitakyushu, Japan), 1992 (Wuhan, China), 1994 (Seoul, Korea), 1996 (Taipei, Taiwan), 1998 (Kitakyushu, Japan), 2001 (Beijing, China), 2004 (Cairns, Australia), 2007 (Bangkok, Thailand) and 2010 (Kaohsiung, Taiwan). After two decades of collective endeavors, the conferences have established globally recognized excellence in scientific and professional contributions. Now, PPCOE activities are entering a new stage after a quarter century of history. Fortunately, participants of the PPCOE Final in Tokyo are eager to take a first step on the road to its rebirth: the establishment of a new, mature PPCOE. PPCOE pursues ergonomics as a practical science, covering a broad spectrum of up-to-date and comprehensive ergonomics issues. This book was organized into six thematic chapters, including Aging and Occupational Safety, Workplace Ergonomics, Occupational Ergonomics, Healthcare and Special Populations, Human Computer Interaction and Current Issues and Ergonomics Approach.

Successful interaction with products, tools, and technologies depends on usable designs, accommodating the needs of potential users and does not require costly training. In this context, Advances in Usability Evaluation Part I discusses emerging concepts, theories, and applications of human factors knowledge focusing on the discovery and understanding of human interaction with products and systems for their improvement.

The book covers devices and their interfaces, focusing on optimization of user devices and emphasizing visual and haptic feedback. It then discusses user studies, exploring the limits and capabilities of special populations, particularly the elderly, which can influence the design. It also examines the effect of changes in force and kinematics, physiology, cognitive performance, in the design of consumer products, tools and workplaces.

Examining a variety of user-centered evaluation approaches, the concluding chapters details methods for developing products that can improve safety and human performance and at same time, the efficiency of the system. It reports on usability evaluations for different kinds of products and technologies, particularly for cellular phones, earphones, earphone controls, mattresses and pillows, package and professional tools, and service systems. The book provides new methods that enhance performance, expand capabilities, and optimize the fit between people and technology.

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems.

Topics include:

• Adoption of health information technology (HIT)
• Aging society: the impact of age on traditional service system constructs
• Anthropology in service science
• Applying service design techniques to healthcare
• Co-creating value
• Cognitive systems modeling of service systems
• Context-related service: the human aspect of service systems
• Designing services for underserved populations
• Ethics dividend in services: how it may be cultivated, grown, and measured
• Governance of service systems
• Human aspects of change when applying Lean Six Sigma methods and tools
• Human side of service dominant logic in B2B settings
• Human-computer interaction and HF in software technologies
• Service network configuration impacts on customer experience
• Simulating employees and customers in service systems
• Systems design and the customer experience
• Usability and human side of electronic financial services

The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability. It provides a foundation upon which researchers and practitioners can contribute to this quickly evolving area and make lasting contributions.

This volume explores decision-making styles, including cooperative, collaborative, avoidant, competitive, and dominate that are commonly modified by the culture. Culture is not a stagnant phenomenon, and many variables need to be considered to accurately evaluation cultural differences in decision-making styles. Among many cultural factors, the individual ("I" culture) - collectivism ("we" culture) dimension is one of the most important influential factor to be considered when studying culture difference, including decision-making styles.

The broad and developing scope of ergonomics - the application of scientific knowledge to improve peoples' interaction with products, systems and environments - has been illustrated for over twenty years by the books that make up the Contemporary Ergonomics series. Presenting the proceedings of the Ergonomics Society's annual conference, the series embraces the wide range of topics. Individual papers provide insight into current practice, present new research findings and form an invaluable reference source. The volumes provide a fast track for the publication of suitable papers from international contributors. These are chosen on the basis of abstracts submitted to a selection panel in the autumn prior to the Ergonomics Society's annual conference held in the spring. A wide range of topics are covered in these proceedings, including: applications of ergonomics, air traffic control, cognitive ergonomics, defence, design, environmental ergonomics, ergonomics4schools, hospital ergonomics, inclusive design, methods and tools, occupational health and safety, slips, trips & falls and transport. As well as being of interest to mainstream ergonomists and human factors specialists, Contemporary Ergonomics will appeal to all those who are concerned with people's interactions with their working and leisure environment including designers, manufacturing and production engineers, health and safety specialists, occupational, applied and industrial psychologists, and applied physiologists.

Contents:
Foreword [Nigel Corlett]. 1. Introduction. 2. Anthropometry. 3. Motor Behaviour. 4. Vision and Eyes. 5. Head and Neck. 6. Trunk. 7. Pelvis. 8. Leg and Foot. 9. Shoulder Girdle and Upper Arm 10. Forearm and Hand. 11. Postures, Movements, and other Factors. 12. Force Exertion. 13. Performance. 14. Digital Human Models for Ergonomic Design and Engineering. Index.

Office workers form a large and growing proportion of the workforce, especially with the growth of the service sector. Almost all work in computerised offices, and have become strngly attached to these machines. We wish to be productive and successful, satisfied with our work, get along with our fellow workers; we do not wish to suffer from pains in our wrists, shoulders or back or from headaches.
This is a practical book but based on sound theory and research. It is written for the practitioner: the office manager, the equipment purchaser, the designer and architect- and especially for the individual office worker, for you and me who operate keyboards, check and make files, phone and fax, sit or stand, write and read, who discuss and evaluate, and prepare for decisions. We need to know how to set up the office, how to select and arrange our equipment and furniture, how to organise and pace our work. We need to perform "at ease and efficiently", which is the motto of ergonomics.

This book is a small contribution towards the development of a more user-centred approach to information technology design methods. It discusses the job design and organisational change issues in the planning domain when information technology systems are being contemplated.

An examination of the various types of human-modeled technology, Advances in Applied Human Modeling and Simulation not only covers the type of models available, but how they can be applied to solve specific problems. These models provide a representation of some human aspects that can be inserted into simulations or virtual environments and facilitate prediction of safety, satisfaction, usability, performance, and sustainability. Topics include: Anthropometry and human functional data Biomechanics, occupational safety, comfort and discomfort Biometric authentications Driving safety and human performance Enhancing human capabilities through aids or training Fuzzy systems and neural computing Human behavior and risk assessment modeling Integrating software with humans and systems International cooperation in education and engineering research Intelligent agents in decision training Intelligent data and text mining Machine learning and human factors Modeling physical aspects of work Monitoring systems and human decision Psychophysiological indicators of emotion Resilience engineering and human reliability Scenario-based performance in distributed enterprises Special populations Sustainability, earth sciences and engineering System-of-systems architecting and engineering Verification and validation Virtual interactive design and assessment The math and science provides a foundation for visualizations that can facilitate decision making by technical experts, management or those responsible for public policy. In considering a systems perspective and decisions that affect performance, these models provide opportunities for an expanded role of engineers and HF/E specialist

Industrially developing countries have the largest populations, the highest levels of poverty, poor health, and illiteracy, and the greatest need for improvement in working conditions. And as the marketplace and the workforce goes increasingly global, accountability with regard to the abuse of cheap labor in developing countries is becoming an issue. Presenting a global view of the state of ergonomics in industrially developing countries (IDCs), Ergonomics in Developing Regions: Needs and Applications identifies problems, offers solutions, and explores costs and benefits. It defines the steps that can be taken to close the gap between working conditions in affluent and deprived nations.

The book highlights the plight of millions of laborers and the poor working conditions pertaining to industrially less developed countries where the working environment mirrors the socio-economic deprivation of the people. Woven throughout the 34 chapters of this book is the tenet that good ergonomics is good economics. The chapters include examples of low-cost interventions at the work place in IDCs. The contributors discuss the ripple effect of ergonomics beyond the workplace to the betterment of life in general for the huge workforce in IDCs around the world. They focus on work-site problems and ergonomic solutions in developing regions around the globe, covering work conducted in Asia, Africa, South America, Russia, and China.

Examining the factors unique to IDCs, leading ergonomists provide insights as to how sustainable progress is achievable in the developing world. They demonstrate the need for a more inclusive macro approach, citing managerial input essential for sustainable progress. With a panel of authors that reflects the multidisciplinary nature of the field, this book chronicles the nuances of differences in aim, practice, and outcome when ergonomists tackle Developing World problems from a Developing World perspective.

Presenting the Proceedings of the Ergonomics Society's annual conference, the series embraces the wide range of topics covered by ergonomics. Individual papers, peer reviewed for the first time, provide insight into current practice, present new research findings and form an invaluable reference source. A wide range of topics are covered in these proceedings, including Ergonomics, Human Factors and User-Centred Design. It also features related disciplines such as Psychology, Engineering and Physiology. Particular emphasis is given to the utility of these disciplines in improving health, safety, efficiency and productivity.

The 2009 Annual Conference features the following themes:

Accessibility; Complex Systems; Design; Hazards; Health Ergonomics and Patient Safety; Human Advisory; Human Error/Accidents; Human Factors Integration; Inspection; Methods and Tools; Primary Industries; Road Ergonomics; Schools; Strategic Ergonomics; Transport; Working People.

Contemporary Ergonomics will appeal to all those who are concerned with the interaction of people with their working and leisure environment including designers, manufacturing and production engineers, health and safety specialists, occupational, applied and industrial psychologists and applied physiologists.