A fully updated and expanded edition of Don Norman's classic and
influential work, which pioneered the application of cognitive
science to design. Even the smartest among us can feel inept as we
try to figure out the shower control in a hotel or attempt to
navigate an unfamiliar television set or stove. When The Design of
Everyday Things was published in 1988, cognitive scientist Don
Norman provocatively proposed that the fault lies not in ourselves,
but in design that ignores the needs and psychology of people.
Fully revised to keep the timeless principles of psychology up to
date with ever-changing new technologies, The Design of Everyday
Things is a powerful appeal for good design, and a reminder of
how-and why-some products satisfy while others only disappoint.
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