Building Safe Systems in Aviation provides a single source for those who need to progress beyond current models of Crew Resource Management (CRM) to developing safe systems in critical industries. Although the primary focus is on airline pilots, the principles apply to all sectors of aviation, particularly maintenance and cabin crew, as well as other high-risk industries. It systematically sets out the context of CRM and safe systems, the conduct of training, the resources needed by the facilitator and the processes required for the measurement of outcomes. Part One reviews the development of the human factors/CRM domain and examines the concepts of risk and safety. Part Two, primarily for new instructors, gives a guide to training delivery and also considers non-classroom situations, the role of debriefing, facilitation and the design of human factors courses. Part Three examines the measurement of training effectiveness, the design and implementation of behavioural markers and standardizing assessors. It concludes by looking at some of the broader issues associated with the management of CRM. The book's readership includes those who design, deliver or manage CRM and safety-related training within airlines and other companies.

The disproportionate aging of the population of working age in many nations around the world is a unique occurrence in the history of humankind. In the light of demographic change, it is becoming increasingly important to develop and use the potential of older employees.

This edited volume "Age-differentiated Work Systems" provides a final report on a six-year priority program funded by the German Research Foundation (DFG) and presents selected research findings of 17 interdisciplinary project teams. The idea is that it will serve both as a reference book and overview of the current state of research in ergonomics, occupational psychology and related disciplines. It provides new models, methods, and procedures for analyzing and designing age-differentiated work systems with the aim of supporting subject matter experts from different areas in their decisions on labor and employment policies. Therefore over 40 laboratory experiments involving 2,000 participants and 50 field studies involving over 25,000 employees were conducted.

Further objectives of the edited volume were to provide a pluridisciplinary compilation of the extensive information acquired over the six-year program period, to illustrate the range of the research field, and to convey an integrated understanding of age-differentiated work systems to readers.

This book provides an introduction to the Human Centred Design of autonomous vehicles for professionals and students. While rapid progress is being made in the field of autonomous road vehicles the majority of actions and the research address the technical challenges, with little attention to the physical, perceptual, cognitive and emotional needs of humans. This book fills a gap in the knowledge by providing an easily understandable introduction to the needs and desires of people in relation to autonomous vehicles. The book is "human centred design" led, adding an important human perspective to the primarily technology-driven debates about autonomous vehicles. It combines knowledge from fields ranging from linguistics to electrical engineering to provide a holistic, multidisciplinary overview of the issues affecting the interactions between autonomous vehicles and people. It emphasises the constraints and requirements that a human centred perspective necessitates, giving balanced information about the potential conflicts between technical and human factors. The book provides a helpful introduction to the field of design ethics, to enhance the reader's awareness and understanding of the multiple ethical issues involved in autonomous vehicle design. Written as an accessible guide for design practitioners and students, this will be a key read for those interested in the psychological, sociological and ethical factors involved in automotive design, human centred design, industrial design and technology.

The series of IFAC Symposia on Analysis, Design and Evaluation of Man-Machine Systems provides the ideal forum for leading researchers and practitioners who work in the field to discuss and evaluate the latest research and developments. This publication contains the papers presented at the 6th IFAC Symposium in the series which was held in Cambridge, Massachusetts, USA.

Containing 4 plenary papers and 38 technical papers, this volume contributes to the literature on the important subject of man-machine systems. The many topics discussed include human performance skills, knowledge engineering and expert systems, training procedures, human performance and mental load models, and human-machine interfaces.

Operational information management is at a crossroads as it sheds the remaining vestiges of its paper-based processes and moves through the uncharted domain of electronic data processes. The final outcome is not yet in full focus, but real progress has been made in the transition to electronic documents providing the aviation industry with a clear direction. This book looks at a combination of industry initiatives and airline successes that point to the next steps that operators can take as they transition to fully integrated information management systems. Although the route has not been fully identified, it is evident that a key to successful long-term efficient information management is industry-wide cooperation. The chapters are authored by a range of experts in operational information management, and collectively, they outline ways that operators can improve efficiency across flight, ground and maintenance operations. Considerations and recommendations are identified and presented addressing the following priorities: Safety-critical information and procedures Human factors Information security Operational information standardization. The readership includes: Airline flight operations managers and standards personnel, Airline operating documents and publication specialists, Airline information managers, Commercial pilots, Airline maintenance managers and personnel, Manufacturers and vendors of aviation products, Aviation regulators and policy makers, Aviation researchers and developers of information technologies, and Military technical publications specialists.

This book focuses on the behavioral and personality areas that can be used to strengthen one's skills and to make wise decisions about when and how to lead. It was written for the working professional who wants to learn what he or she can do by working with their personality to become more satisfied with and masterful in their leadership roles. Good leaders have learned to succeed over time by acquiring the needed range of personal skills, much like one learns a second language. Geared for entry and mid-term leaders, this book is an empirically based training guide to acquire knowledge and implement a plan to help increase one's leadership skills. Within the framework of 10 chapters, this book: * promotes a shared recognition of the role that personality plays in leadership by reviewing a case study of representative leadership situation that both identifies familiar personal struggles and organizational changes; * offers a way of thinking about how personality in general and the Big 5 in particular fills in the gaps and connects the pieces when it comes to how people become effective leaders; * illustrates how--within the Big 5 framework--to use the 2nd language approach to leverage natural personality strengths and manage weaknesses in an effort to build greater leadership effectiveness; * makes available 2nd language tools including effective intervention strategies and goal setting techniques based on enabling philosophies to understand what makes this approach accessible and practical to use; and * reassures that most leadership failures are reversible and that through using the 2nd language approach, these inevitable and sometimes necessary setbacks afford clarity about how to use your style to the best advantage.

The variety and increasing availability of hypermedia information systems, which are used in stationary applications like operators' consoles as well as mobile systems, e.g. driver information and navigation systems in automobiles form a foundation for the mediatization of the society. From the human engineering point of view this development and the ensuing increased importance of information systems for economic and private needs require careful deliberation of the derivation and application of ergonomics methods particularly in the field of information systems.

This book consists of two closely intertwined parts. The first, theoretical part defines the concept of an information system, followed by an explanation of action regulation as well as cognitive theories to describe man information system interaction. A comprehensive description of information ergonomics concludes the theoretical approach.

In the second, practically oriented part of this book authors from industry as well as from academic institutes illustrate the variety of current information systems taken from different fields of transportation, i.e. aviation, automotive, and railroad. The reader thus gains an overview of various applications and their context of use as well as similarities and differences in design. This does not only include a description of the different information systems but also places them in the context of the theories and models, which were presented in the first part of this book.

In the world of transportation, fatigue is a silent killer that can affect us all. Understanding fatigue, including how to manage it to minimize safety risk, is of great importance. However, while it is one thing to recognize that fatigue is a critical safety issue, it is quite another to set up a successful, scientifically informed fatigue risk management programme. This book is here to help. It has been carefully designed as a comprehensive reference point, bringing together international expertise from leaders in fatigue science, and showcasing valuable insights from transportation industry practitioners. The 40 authored chapters are divided into six sections, to better understand fatigue science, the consequences of fatigue in transportation, contributors to fatigue, managing fatigue and promoting alertness, real world case studies of fatigue management in practice, and future perspectives. While it is possible to read each chapter in isolation, most will be gained by reading the book as a whole. Each chapter starts with an abstract overview and concludes with summary bullet points, creating a handy "quick check" for key points. This accessible text is for those who are interested in supporting alert and safe transportation operations. It is suitable for professionals, transport managers, government advisors, policy makers, students, academics, and anyone who wants to learn more. All transport modes (road, rail, maritime and aviation) are considered. For anyone waking up to the complex challenge of fatigue management, this handbook is a must.

Any consideration of global migration in relation to work and citizenship must necessarily be situated in the context of the Great Recession. A whole historical chapter - that of neoliberalism - has now closed and the future can only be deemed uncertain. Migrant workers were key players during this phase of the global system, supplying cheap and flexible labour inputs when required in the rich countries. Now, with the further sustainability of the neoliberal political and economic world order in question, what will be the role of migration in terms of work patterns and what modalities of political citizenship will develop? While informalization of the relations of production and the precarization of work were once assumed to be the exception, that is no longer the case. As for citizenship this book posits a parallel development of precarious citizenship for migrants, made increasingly vulnerable by the global economic crisis. But we are also in an era of profound social transformation, in the context of which social counter-movements emerge, which may halt the disembedding of the market from social control and its corrosive impact. This book was published as a special issue of Globalizations.

Left-handedness has been shown to be a possible marker for various psychological and physical abnormalities. This book presents evidence by a number of researchers who evaluate whether there are indeed differences between left- and right-handers which extend into the broader psychological and physiological realms. Several chapters show that left-handedness is found in unexpectedly high proportions in populations that suffer from various immune deficiency diseases, in alcoholics, dyslexics, mental retardates, psychopaths and other clinical groups. The book indicates why left-handedness should be a marker for such conditions. The genetic and environmental pressures on handedness are explored. A model for pathological left-handedness is presented, along with some interesting data which suggests that left-handedness may be associated with reduced life-span. Finally, several chapters discuss the implications of handedness patterns in non-clinical populations.

This book introduces the reader to the subject of Human Factors and provides practical and pragmatic advice to assist engineers in designing interactive systems that are safer, more secure and easier to use - thereby reducing accidents due to human error, increasing system integrity and enabling more efficient process operations. The book discusses human factors integration methodology and reviews the issues that underpin consideration of key topics such as human error, automation and human reliability assessment. The book also examines design considerations, including control room and interface design, and acceptance and verification considerations.

This book presents the scientific principles and real-world best practices of behavioral safety, one of the most mature and impactful applications of behavioral science to reduce injuries in industrial workplaces. The authors review the core principles of behavioral science and their application to modern safety processes. Process components are discussed in detail, including risk analysis and pinpointing, direct observation, performance feedback, reinforcing engagement, trending and functional analysis, behavior change interventions, and program evaluation. Discussions are complemented by industry best-practice case studies from world-class behavioral safety programs accredited by the Cambridge Center for Behavioral Studies (CCBS), which provide compelling evidence of the effectiveness of these behavioral science principles in reducing injury. The Science and Best Practices of Behavioral Safety is essential reading for safety professionals, process safety engineers, and leaders in companies who have implemented, or are considering implementing, behavioral safety; or as an aid to learning more about the scientific background behind effective and practical safety practices. Researchers, expert consultants, and students who are already familiar with the practice will also find the book a valuable source to further develop their expertise.

Reconstructing Medical Practice examines how doctors see health care and their place in it, why they remain in medicine and why they are limited in their ability to lead change in the current system. Doctors are beset by doubts and feel rejected by systems where they should be leaders - some see their role as 'flog[ging] a derelict system to get the last breath of workability out ... for their patients'. Others simply turn away. Rigorous studies carried out at large public teaching hospitals in Australia found that doctors were reluctant to increase safety in the wider health system, despite making every effort for their 'own' patients. Doctors' self-esteem was found to be delicate due to the uncertain nature of their work; colleagues provide the support doctors need to deliver good care. However, these essential relationships and their cherished connections with patients have disadvantages: reducing doctors' ability to admit to error. On top of this, senior doctors predict a future bereft of professional values - one where medicine is 'just a job'. While the loss of professional identity introduces new risks for patients and doctors, the repercussions of the more self-serving attitudes of younger doctors are unknown. Reconstructing Medical Practice concludes that regulation, despite its recent proliferation, is a clumsy and limited approach to ensuring good care. It presents original and much-needed ideas for ways to rebuild the critical relationship between doctors and the system. By better valuing communicative interactions and workplace relationships, safe and satisfying medical practice can be reconstructed.

Fatigue is a recognized problem in many facets of the human enterprise. It is not confined to any one area of activity but enters all situations in which humans have to perform for extended intervals of time. Most problematic are the circumstances in which obligatory action is continuous and the results of failure are evidently serious or even catastrophic. Therefore, the modern media especially highlights fatigue-related failures in industries such as transportation, materials processing and healthcare. It can be, and indeed is, no coincidence that most of the spectacular failures in process control that have resulted in the world's largest industrial accidents have occurred in the small hours of the morning when the circadian rhythm is lowest and operator fatigue itself peaks. While there have been legislative efforts made at state, federal and international levels to regulate working hours of employees, the appropriate implementation of such legislation is still a long way off. The Handbook of Operator Fatigue provides a comprehensive account of the subject to serve as the definitive reference work for researchers, students and practitioners alike. The volume features 30 chapters written by experts from around the world to address each important facet of fatigue, including: the scale of the fatigue problem (Section I), the nature of fatigue (Section II), how to assess fatigue (Section III), the impact of fatigue on health (Section IV), fatigue in the workplace (Section V), the neurological basis of fatigue (VI), sleep disorders (VII), and the design of countermeasures to fatigue (VIII).

Studies of global media and journalism have repeatedly returned to discussions of ethics. This book highlights the difficulty that journalists encounter when establishing appropriate ethical practices and marks the pressing importance of global media ethics as a subject of current debate. A wide range of contributors -- both scholars and practitioners of journalism -- identify how changes in journalism practice, developments in new media technologies, legal regulations, and shifting patterns of ownership all play a role in creating ethical tensions for journalists, with some chapters in the book suggesting practical solutions to this pertinent issue. The growing need to faithfully represent other diverse cultural groups is also considered, with certain chapters discussing the impact that human rights, freedom and justice have upon journalistic decision making. Explorations in Global Media Ethics recognises that, with the escalation of globalisation and a public striving for honest quality media, journalists around the world face an increasing pressure to comply with and simultaneously satisfy diverse ethical practices at both a local and a more global level.The book sympathises with the position of the journalist and calls for greater consideration of his ambiguous role. This book was originally published as a special issue of Journalism Studies.

Based on recent research, this book discusses physical ergonomics, which is concerned with human anatomical, anthropometric, physiological and biomechanical characteristics as they relate to physical activity. Topics include working postures, materials handling, repetitive movements, work-related musculoskeletal disorders, workplace layout, safety, and health.

This book reviews the interplay between domestic contexts and democracy promotion efforts in selected countries of the former Soviet Union and the Western Balkans. The idea behind the six case studies is twofold. In the three cases where 'colour revolutions' occurred (Serbia, Georgia, Ukraine), the authors explore the extent to which external democracy promoters adapted their strategies to respond to new domestic contexts. In the other three cases (Azerbaijan, Belarus, Russia) the authors investigate how the political leadership has reacted to 'colour revolutions' elsewhere and which consequences their reactions have had for democracy promotion. In all cases an assessment of democratization processes in the country is provided as a basis for drawing conclusions about the potential for domestic and foreign actors to promote democratic development. An introduction and conclusion embed the case studies in the existing literature on democracy promotion and generalize the findings across the countries studied. On the practical level, the volume offers suggestions for improving democracy promotion endeavours, proposing in particular a more balanced approach which goes beyond supporting specific individuals and organizations to include addressing the structural level. This book was published as a special issue of Democratization.

This book is intended to be used as a textbook on senior/graduate level courses in human factors engineering and ergonomics. It will provide students with a background in physiological, biomechanical and anthropometric bases of ergonomics, and then focus on the applications of ergonomic principles in designing work systems for efficient human-machine interfaces.

Every day we interact with thousands of consumer products. We not only expect them to perform their functions safely, reliably, and efficiently, but also to do it so seamlessly that we don't even think about it. However, with the many factors involved in consumer product design, from the application of human factors and ergonomics principles to reducing risks of malfunction and the total life cycle cost, well, the process just seems to get more complex. Edited by well-known and well-respected experts, the two-volumes of Handbook of Human Factors and Ergonomics in Consumer Product Design simplify this process. The first volume, Human Factors and Ergonomics in Consumer Product Design: Methods and Techniques, outlines the how to incorporate Human Factors and Ergonomics (HF/E) principles and knowledge into the design of consumer products in a variety of applications. It discusses the user-centered design process, starting with how mental workload affects every day interactions with consumer products and what lessons may be applied to product design. The book then highlights the ever-increasing role of information technology, including digital imaging, video and other media, and virtual reality applications in consumer product design. It also explores user-centered aspect of consumer product development with discussions of user-centered vs. task-based approach, articulation and assessment of user requirements and needs, interaction with design models, and eco design. With contributions from a team of researchers from 21 countries, the book covers the current state of the art methods and techniques of product ergonomics. It provides an increased knowledge of how to apply the HF/E principles that ultimately leads to better product design.

Worldwide, the attention for health, innovation, and productivity is increasing. In all situations, humans interact with their environment, which is the concern of the field of ergonomics. The need for knowledge and its applications is large and this book contributes to knowledge development as well as its application. The content varies from the effect that a complete new office interior has on its occupants, to the most efficient design of gloves for those wearing them. It examines topics as diverse as the facilitation of human interaction through work place design, the effects of vibration, and the improvement of the latest virtual reality applications. This book is concerned with issues in Occupational, Social, and Organizational ergonomics. It contains a total of 90 articles. The authors of the articles represent 24 countries on five continents. These articles range from individual to multi-organizational perspectives in many different settings. Explicitly, the articles are organized according to the following themes: I: Participation and Collaboration II: Human Performance III: Health and Well-being IV: Working and Working Environment V: Environment and Living Environment VI: Virtual Environment VII: Macro-ergonomic Aspects Seven other titles in the Advances in Human Factors and Ergonomics Series are: Advances in Human Factors and Ergonomics in Healthcare Advances in Applied Digital Human Modeling Advances in Cross-Cultural Decision Making Advances in Cognitive Ergonomics Advances in Human Factors, Ergonomics and Safety in Manufacturing and Service Industries Advances in Ergonomics Modeling & Usability Evaluation Advances in Neuroergonomics and Human Factors of Special Populations

Savvy managers no longer look at contracts and the law reactively but use them proactively to reduce their costs, minimize their risks, secure key talent, collaborate to innovate, protect intellectual property, and create value for their customers that is superior to that offered by competitors. To achieve competitive advantage in this way managers need a plan. Proactive Law for Managers provides this plan; The Manager's Legal PlanTM. George Siedel and Helena Haapio first discuss the traditional, reactive approach used by many managers when confronted with the law, then contrast it with a proactive approach that enables the law and managers' legal capabilities to be used to prevent problems, promote successful business, and achieve competitive advantage. Proactive Law for Managers shows how to use contracts and the law to create new value and innovate in often neglected areas - and implement ideas in a profitable manner.

The chapters in the book come from an international group of authors with diverse backgrounds including ergonomics, psychology, architecture, computer science, engineering, and sociology. Specific topics include biometric systems development, military command and control, cellular phone interface design, methodologies for workplace design, medical device design, cockpit display and decision tool design for pilots, driver visual and cognitive processes, and performance of inspection tasks in manufacturing operations; and extend to human-automation integration in future aviation systems, novel 3-D display technologies for enhancing information analysis, training methods for mental models, approaches to activity analysis, new research-oriented frameworks and paradigms in training, and the use of virtual reality for skill development and assessment. The book is divided into sections covering: I. Cultural Differences in Computing Systems Design II. Decision Making and Decision Support III. Desktop/Mobile Interface Design IV. Ergonomics in Design V. Ergonomics in Product Design VI. Human Factors in Aviation Systems VII. Human Factors in Driving VIII. Human Factors in Manufacturing IX. Human Factors in NextGen Operations X. Information Visualization for Situation Awareness XI. Mental Models XII. Perceptuo-Motor Skills & Psychophysical Assessment XIII. Task Analysis XIV. Training Technology XV. Virtual Reality for Behavior Assessment XVI. Virtual Reality for Psychomotor Training The implications of all this work include design recommendations for complex systems and commercial products, new procedures for operator training and self-regulation as well as methods for accessibility to systems, and specification of ergonomic interventions at the user. It is expected that this book will be of special value to practitioners involved in design process development, design and prototyping of systems, products and services, as well as training process design for a broad range of applications and markets in various countries. Seven other titles in the Advances in Human Factors and Ergonomics Series are: Advances in Human Factors and Ergonomics in Healthcare Advances in Applied Digital Human Modeling Advances in Cross-Cultural Decision Making Advances in Occupational, Social and Organizational Ergonomics Advances in Human Factors, Ergonomics and Safety in Manufacturing and Service Industries Advances in Ergonomics Modeling & Usability Evaluation Advances in Neuroergonomics and Human Factors of Special Populations

This is an edited collection of peer-reviewed papers presented at the Ninth International Conference of the Society for the Advancement of Kinanthropometry. Defined as the relationship between human body structure and function, kinanthropometry is an area of growing interest, and these proceedings will be of use to students, academics and professionals in the areas of ergonomics, sports science, nutrition, health, and other allied fields. The assembled works represent the latest research findings across kinanthropometry, moving the discipline forward and promoting good practice and the exchange of expertise.