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Innovative Quality Improvements in Operations - Introducing Emergent Quality Management (Paperback, Softcover reprint of the original 1st ed. 2017)
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Innovative Quality Improvements in Operations - Introducing Emergent Quality Management (Paperback, Softcover reprint of the original 1st ed. 2017)
Series: International Series in Operations Research & Management Science, 255
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This book examines current and emerging challenges in manufacturing
related to the ideal of developing production processes with
variability and agility on one level of the system, combined with
structures ensuring stability and robustness on another level;
close to what by other scholars has been discussed in terms of
continuous innovation. However, this ideal has proven to be
difficult to achieve in practice, and there is a need for enhanced
and more sophisticated theoretical models dealing with the
complexity surrounding organizational conditions to foster
incremental as well as radical change in production systems, and,
at the same time to ensure stability over time. As a theoretical
frame of reference, a perspective on change where conflicting
demands and conflicting activities, e.g., exploration and
exploitation, are seen as intertwined and interdependent, is used
throughout the book. The ideal from this perspective is to make use
of such conflicting forces and to develop the change dynamics by
keeping them in the same social system, not to structurally
separate them in different departments or different initiatives.
The main purpose of the book is to address an increased need for
quality improvement through innovation and disruptive change in
production. Traditional theories and managerial models of
production systems are developed with a focus on stability and
improvement. There is a need for enhanced models to reach an
ability to develop new future production systems. The goal of the
book is to provide nuances and new perspectives giving more
realistic models of the production system to be able to increase
the change potentiality of the organization and thus the long-term
competiveness. Learning and organizational perspectives are in
focus as enablers to increase the understanding of a production
system as such. Long-term competitiveness through adaptability and
the potential for radical improvement is of importance throughout
the book. The use of dualities and the concept of ambidextrous
organizations as a frame of understanding is the innovative
strength for this area.
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