Delivering Happiness - A Path to Profits, Passion and Purpose (Paperback)

Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it. Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

General

Imprint:	Little, Brown
Country of origin:	United States
Release date:	March 2013
First published:	March 2013
Authors:	Tony Hsieh
Dimensions:	230 x 154 x 20mm (L x W x T)
Format:	Paperback - Trade
Pages:	253
ISBN-13:	978-0-446-57622-2
Categories:	Books > Business & Economics > Business & management > Business ethics
LSN:	0-446-57622-0
Barcode:	9780446576222

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