In today's world, with its preoccupation with impact assessments
and results-based management, program evaluation is all too often
framed as an affirmation of an official narrative rather than as a
source of alternatives. The power of case study is its insistence
on opening up rather than suppressing the complexity of social
programs, on documenting multiple voices and exploring contested
viewpoints. In this way, case study resists the trend towards
evaluations that simply focus on 'what works', that reduce the
complexity of social life to a single narrative, and to
formulations that strip out most of what matters. Now more than
ever, as government policies and programs orientate to global
economic crisis and its impact on the lives of citizens and
communities, we require evaluations that resist information loss
and produce richness.
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