Today's rapidly evolving information-based society demands that
public libraries implement planned, proactive, and innovative
change to meet patron needs. Rapid, widespread, and substantive
change and innovation in public librarianship depends on the
ability of public librarians to share in the exchange of new ideas,
regardless of the size of their communities. This book explores how
managerial innovations are generated and disseminated among public
librarians.
To examine how new ideas are created and spread among public
librarians, the volume focuses on the case of the dissemination of
a particular innovation, a set of techniques developed and promoted
by a national professional association, which allows public
librarians to engage in user-oriented planning, community-specific
role setting, and self-evaluation of library performance. This case
study is placed within a larger context of classical models of the
diffusion process and the literature on organizational change and
innovation. Drawing on her findings, the author offers suggestions
to facilitate public library change.
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