Every year, over 1.3 million people apply to visit, work, or settle
in Canada and discover that their future rests in visa officers’
hands. How do these officers decide who gets in? Seeking answers to
this question, Vic Satzewich gained access to eleven overseas visa
offices. Points of Entry reveals immigration officers in action as
they determine credibility and risk. Contrary to popular opinion,
individual bias rarely enters into their decisions. Instead, a
combination of experience, organizational culture, and accumulated
local knowledge shapes their decision to issue a visa or dig deeper
into some people’s stories and histories.
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