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Alignment - A Provider's Guide to Managing the Practice of Health Care (Hardcover)
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Alignment - A Provider's Guide to Managing the Practice of Health Care (Hardcover)
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Alignment: A Provider s Guide to Managing the Practice of Health
Care uses the method of alignment with proven examples and
strategies to help health care providers achieve and maintain
optimum effectiveness through continuous enhancement. Focusing on
defining information and using it to distinguish your company or
practice from the competition, this book is designed to help you
take a proactive and cooperative role in health care to benefit
patients or your business. From Alignment: A Provider s Guide to
Managing the Practice of Health Care, you ll receive proven
solutions to current problems in order to deliver the best possible
services to clients and patients.This book defines alignment as the
shortest distance from initiation to successful completion of any
desired activity. With this goal in mind, Alignment offers you
dozens of recommendations, proven strategies, and examples that
will improve your services, including: designing health care
systems to meet patient needs and accreditations by stressing clear
communication and keeping up with current medical technology
developing a checklist that includes four-year goals, defining your
capabilities, analyzing finances for cost-effectiveness, and
deciding important features to attract new patients and satisfy
customers improving service quality by evaluating satisfaction
surveys and developing short-term and long-term health care
packages that meet employees'individual needs ensuring customer
satisfaction by asking patients about their expectations and their
needs educating physicians on customer-oriented service and
rewarding them for competence and caring reducing the time between
the initial patient visit and when the final bill is paid to
enhance revenue flow Alignment is complete with graphs, tables,
recommendations, objectives and solutions, examples, and a glossary
to give you a thorough understanding of current concepts and ideas.
Within Alignment: A Provider s Guide to Managing the Practice of
Health Care, you ll discover innovative and proven techniques that
will improve physician/administrator and physician/patient
relationships to make your business effective and successful for
you and your clients.
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