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Productivity Issues in Services at the Micro Level - A Special Issue of the Journal of Productivity Analysis (Paperback, Softcover reprint of the original 1st ed. 1993)
Loot Price: R4,214
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Productivity Issues in Services at the Micro Level - A Special Issue of the Journal of Productivity Analysis (Paperback, Softcover reprint of the original 1st ed. 1993)
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This book focuses on the empirical analysis of productivity in
services at the firm level. Productivity studies are still scarce
in services, especially in view of the major role of the services
sector in modern developed economies and the increasing concern
about its performance. The services industries studied in this
volume are quite diverse, with a strong representation of financial
services. All analyses are performed on the microlevel, being based
on cross-sectional or panel data for samples of firms of widely
varying sizes. They focus on a variety of topics ranging from
comparing the efficiency of different categories of service firms
or exploring the impact of mergers and deregulation on productivity
performance to assessing the magnitude of returns to scale and
scope or investigating the properties of different parametric or
nonparametric methods to estimate cost and production functions.
Perhaps the most valuable feature of all these studies is the
authors' care and ingenuity in putting the data together, measuring
variables and extracting relevant information. After reading the
book, one is inclined to consider that services may not be all that
different from goods.
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