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This book contains a foreword by Maurice Conlon, Associate
Director, Appraisal and Revalidation Lead, NHS Clinical Governance
Support Team. This is an invaluable, detailed guide offering
practical resources for medical professionals in the challenging
role of appraiser. It assists with confidence, professionalism and
competency and contains a comprehensive, up-to-date summary of the
'state of play' for appraising doctors. It also includes sample
forms, contracts for guidance and links to web resources. "The
Appraiser's Handbook" provides vital information for all those
involved in continuing professional development in primary and
secondary care. Appraisal leads and managers in primary and
secondary care trusts will find it of great interest, as will
clinical tutors, GP tutors and deanery educational teams. "This
book aims to support appraisers in developing their skills in order
to ensure that the doctor whom they appraise, gains the maximum
possible benefit from the time spent in, and preparing for, the
appraisal. The appraiser will find appraisees who enthusiastically
embrace appraisal and those who doubt its use and place in their
professional development. Different approaches may be needed to
support and understand different individuals." - Nick Lyons,
Susanne Caesar and Abayomi McEwen. "This book, written by a trio
steeped in appraisal, is a valuable resource for appraisers. It
will help doctors learning to be appraisers, and experienced
appraisers. It will also help those organising appraisal, to remind
them of the aims of the process. Teachers of appraisal will be able
to use it to supplement and support their curricula. I believe
revalidation, when it arrives, will be the single biggest step
towards improvement taken by the profession, since the introduction
of the medical register. I also believe this depends upon the
inclusion of appraisal within the revalidation package. Putting
high-quality, developmental appraisal 'in the water' for the
medical profession will bring about a whole-profession shift in
terms of lifelong professional development. This book will support
that aim." - Maurice Conlon, in the Foreword.
"This book is a real gem - useful not only for nurses, but for all
healthcare professionals, students and educators wanting to develop
their communication skills. One is reminded that it is not always
about 'what' is said, but 'how' it is said. This book will be a
great resource for those advocating interprofessional working,
while keeping the patient's perspective in the reader's mind
throughout." Dr Susanne Lindqvist, Senior Lecturer in
Interprofessional Education, University of East Anglia, Norwich,
UK."This book is slim line and concise but covers a lot of vital
points that all nurses and students of nursing should be aware of.
It is well laid out with activities, case studies and vignettes to
illustrate key issues... I thoroughly recommend this book to
nursing students and those who work with people in any context." Jo
Parham, third year adult nursing student at the University of the
West of England. "From a Nursing Student perspective this book is
excellent. It deals with every aspect of communication from the
fundamental skills, through the use of technology, challenging
situations, communication in teams, to the legal and ethical
aspects of communication." Conor Hamilton, Nursing student. Queens
University, Belfast.An essential guide for all nurses!! With an
emphasis on practical application, this lively and accessible guide
will help nurses to hone and develop their communication skills.
Full of examples from both a patient and a nurse perspective, the
book covers: Barriers to communication Communication in teams The
patient's perspectiveMaking good use of email and phoneManaging
difficult conversations How good communication underpins the
essence of care Examples of both good and poor practice, taken from
the real-life experiences of the authors, are included to encourage
reflection and integration of theory and practice. The book
includes common scenarios, activity points and suggestions for
practice, to give nurses the tools to continue to develop and apply
effective communication skills.Communication Skills for Adult
Nurses will support both student nurses learning their craft and
also offer a suitable handy reference for qualified nurses
undertaking continuing professional development, or acting as
mentors.Contributors: Bernard Anderson, Jayne Crow, Graham Harris,
Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram
"Changing Clinical Care" adopts a fresh, nursing and
patient-centred approach to systemisation to aid patients and their
carers. The evidence-based methodology outlines real-world
experiences in various sectors of healthcare including primary
care, cardiac services, general surgery, and care of long term
conditions. It sheds light on possible difficulties and examines
the key lessons learnt in providing effective systemisation
including common problems, pit-falls and effective solutions. It
includes high profile prologues by Dame Carol Black, (Past
President, Royal College of Physicians of England) Dr David
Colin-Thome (National Clinical Director for Primary Care,
Department of Health, England) and Professor Alison Kitson
(Executive Director, Royal College of Nursing). This book is ideal
for all healthcare professionals interested in systemising the
delivery of care. It is also of great interest to healthcare policy
makers and shapers, and academics and researchers.
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