"This book is a real gem - useful not only for nurses, but for all
healthcare professionals, students and educators wanting to develop
their communication skills. One is reminded that it is not always
about 'what' is said, but 'how' it is said. This book will be a
great resource for those advocating interprofessional working,
while keeping the patient's perspective in the reader's mind
throughout." Dr Susanne Lindqvist, Senior Lecturer in
Interprofessional Education, University of East Anglia, Norwich,
UK."This book is slim line and concise but covers a lot of vital
points that all nurses and students of nursing should be aware of.
It is well laid out with activities, case studies and vignettes to
illustrate key issues... I thoroughly recommend this book to
nursing students and those who work with people in any context." Jo
Parham, third year adult nursing student at the University of the
West of England. "From a Nursing Student perspective this book is
excellent. It deals with every aspect of communication from the
fundamental skills, through the use of technology, challenging
situations, communication in teams, to the legal and ethical
aspects of communication." Conor Hamilton, Nursing student. Queens
University, Belfast.An essential guide for all nurses!! With an
emphasis on practical application, this lively and accessible guide
will help nurses to hone and develop their communication skills.
Full of examples from both a patient and a nurse perspective, the
book covers: Barriers to communication Communication in teams The
patient's perspectiveMaking good use of email and phoneManaging
difficult conversations How good communication underpins the
essence of care Examples of both good and poor practice, taken from
the real-life experiences of the authors, are included to encourage
reflection and integration of theory and practice. The book
includes common scenarios, activity points and suggestions for
practice, to give nurses the tools to continue to develop and apply
effective communication skills.Communication Skills for Adult
Nurses will support both student nurses learning their craft and
also offer a suitable handy reference for qualified nurses
undertaking continuing professional development, or acting as
mentors.Contributors: Bernard Anderson, Jayne Crow, Graham Harris,
Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram
General
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